1. DENNIS P. BROWN
2606 Whitman Dr. – Wilmington, DE – 19808 – 302.332.6578 – soundworks.db@comcast.net
AUDIO ENGINEER & AUDIO TECHNICIAN
AUDIO VISUALS ~ EVENT SUPPORT ~ VIDEO CONFERENCING
Audio Technology
Client Relations
Technical Troubleshooting
Quality Assurance
Video & Audio
Computer Proficiency
AV Optimization
Technical Support
Skilled AV Technician with over 20 years of experience enhancing corporate
operations. Proven experience with operating and maintaining equipment used to
amplify, record, and display sound and images for various events.
Ample expertise providing support to clients and customers regarding multimedia
events and projects. Adept at providing in-depth knowledge of technical operations
for both large and small venues.
Strong knowledge and comfort with audio, video, and video teleconferencing events.
Executive communicator able to recommend and advise clients on best products and
services for their specific projects and events.
CAREER PROGRESSION
ELECTRONIC DATA SYSTEMS, HP & INSIGHT GLOBAL, WILMINGTON, DE 2000 - FEB 23 -2016
SENIOR MULTIMEDIA TECHNICIAN
Principal field technician and visionary focused on technical support operations for small and large venues. Provide
quality support and management for AV equipment for projects and events.
 Client Service: Deliver elite management of installations, design, maintenance, upgrades, and troubleshooting to
ensure customer satisfaction regarding project.
 Project Management: Initiate setup and continuous support operations for over 1,000 seat event venues including
maintenance of integrated AV/VTC rooms.
 Internal Support: Implement quality assurance methodologies to ensure day-to-day support of internal personnel
and subsequent technical systems.
 Technical Training: Develop, design, and deploy AV and videoconferencing training to ensure best practices and
consistency.
SOUNWORKS PRODUCTIONS  Wilmington, DE 1985 – 2000
LEAD AUDIO VIDEO & MULTIMEDIA ENGINEER
Conceptualized, developed and founded AV Production Company to support AV events in Tri-State area. Provided high-
level AV support to community for events and residential projects.
 Operations Management: Increased customer base by communicating recommendations and guidance regarding
in-house AV requests and specifications.
 Systems Administration: Administered quality installation of AV equipment in both residential and commercial
buildings.
***Additional experience as AV Production Technician. Information upon request. ***
EDUCATION AND CERTIFICATIONS
ASHFORD UNIVERSITY
BACHELOR OF ARTS IN COMMUNICATION | 2005

2. DENNIS P. BROWN – PAGE 2
INFOCOMM INTERNATIONAL
CERTIFICATE: TECHNOLOGY SPECIALIST CERTIFICATE | 2006
NATIONAL TECHNOLOGIAL INSTITUTE | 2007
DELEWARE TECHNICAL & COMMUNITY COLLEGE, Stanton, DE
ELECTRONICS & VISUAL COMMUNICATIONS/MULTIMEDIA DEGREE
SOUND LAB INSTITUTE, Queens, NY
CERTIFICATE: AUDIO ENGINEER
CERTIFICATIONS: POLYCOM | CRESTRON | AMX | SONY | EXTRON | SHURE WIRELESS | MIDAS | SOUND CRAFT |
ELECTRONICS | ELECTRICAL | ROOM VIEW | GMS-MGC