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The CrescentTextile MillsLimited
Internship Report
The Crescent Textile Mills Limited
Dedication
I dedicate to Mr.Azeem Saddiqui, Mr. Fahad Shafique and Mr.Ali Murtaza that they
guide me about the working criteria, organization history, departments and units working in
the organization and help me in the issues that I had faced in the daily routine work. They
guide me how I have to sort out the issues that I will face in the coming time span.
The CrescentTextile MillsLimited
Acknowledgement
Countless thanks to almighty Allah, the lord of the whole universe and the greatest force
behind my success in my life. I also pay my heartily to Hazrat Muhammad (Peace Be Upon
Him) whose whole life is marvel and model of any person belonging to any walk of life.
I feel great pleasure and honor to express my Heartiest gratitude and deep sense of obligation
to my supervisor professor Mr.Naukhaiz Chaudhary for his keen interest skillful guidance,
enlightened views, unfailing patience, mastery advice, inspire attitude and valuable
suggestions for the accomplishment of present study. In fact it was not possible to bring this
work to fruitful conclusion with out his day and night persuasive and sincere efforts.
I pay my gratitude to all other respected teachers at University of Education Lahore,
Faisalabad Campus. Especially Director of the department “Dr. Usman' who is an ideal
personality and it is a great blessing of Allah that we have the opportunity to learn from him.
I am highly indebted to Mr. Azeem Saddique and Mr. Fahad Shafique who provide me
useful information during the internship program.
I am grateful to those who have directly and indirectly contributed towards the preparation of
this assignment.
Finally I would like to thanks to my adoring parents, for their day and night prayers,
sacrifices, encouragement, moral and financial support through out the course of study.
The CrescentTextile MillsLimited
Executive Summary
The Crescent Textile Mills Limited started its business as a Private Limited Company in 1950
and subsequently converted into a Public Listed Company. It is a state of the art vertically
integrated textile manufacturing Company known for its world-class textile development and
exports. It engaged in manufacturing of supreme quality Yarn, Greige, Processed Fabrics,
Home Textile, and Institutional Garments. Crestex have a passion for innovation and quality
standardization which keeps their ready for today and tomorrow. The infrastructure and
services are backed by innovative products and solutions which deliver enhanced results to
their customers. Crestex is a composite Textile unit and engaged in Home Textile, Processing
and Textile. Main products include Made ups, processed fabric, greige fabric, and yarn.
Company has a paid-up capital of PKR 800 Million with annual sales turnover more than
PKR 13.946 Billion & its assets base is PKR 17.371 Billion Customer base of the company is
global with major exports to USA & Europe.
Textile is the largest sector and backbone of Pakistan economy. It contributes more than 60%
to the total export earnings, accounts for 46% of the total manufacturing, 8.5% of total GDP
and provides employment to 38% of the manufacturing labour force of the country. Due to
small number of existing processing units and increased demand of value added products, this
sector has a great potential for investments. There is also a large demand of textile products
in Pakistan market. Spinning converts raw material (cotton) into yarn which makes it
perfectly suitable for weaving process, which converts the yarn into fabric (Cora). The
weaving unit of crescent textile mills is in Hattar (KPK). There are dedicated areas, passages
and procedures to process organic raw materials.Processing includes bleaching, dyeing,
printing and finishing of fabric. For the production of the value added products, dyed fabric is
the key element. The export of dyed and printed finished fabric are contributing a major share
in the total foreign exchange earnings from textile products.
This unit will process fabric on commercial basis meeting the requirements of export oriented
units as well as the manufacturers of fabric and made ups for supply to the local market. After
processing the finished fabric is move towards the Home textiles where that finished fabric is
converted into the made ups/ finished goods according to the customer’s demand. The
finished fabric is rolled on tube and stored in the fabric inventory while the finished goods or
made ups that received from the home textile is stored in the made ups inventory. Shipping
and Documentation department is handling all the matters regarding export consignment
from the Crescent Textiles and logistics of import, export as well as all local goods and staff
vehicles transportation. After arranging the vehicles the shipment is ready for the delivery
and is delivered to the desired port from where the customer received the products.
The CrescentTextile MillsLimited
CONTENTS
1.Introduction……….………………………………………………………………………..1
2.Overview of the Organization……….………………………………………………….....3
2.1 History………………………………………..……………………………………3
2.2 Mission of company………………….……..……………………………………..4
2.3 Vision of company……………………………..………………………………….4
2.4 Introduction of the Organization…………………..………………………………5
2.5 Objectives…………………..………………………….…………………………..5
2.6 Market Standings…………………..………………….…………………………...5
2.7 Competitors…………………..………………………………………………..…..6
2.8 Business Volume……………………………..……………………………………6
2.9 Product Lines…………..………………………………………………………….6
3.Organizational Structure……………………….……………………………………….…8
3.1 Number of Employees……………..………………………………………………8
3.2 Main Offices………..……………………………………………………………...8
3.3 Comments on the Organizational Structure…………………..…………………...9
4.Introduction To Main Departments…………………………...………………………….9
4.1 Marketing Department..….……...…………………...……………………………9
4.2 Export Department………………………..……………..……………………….13
4.3 Finance Department………………..…………………………………………….15
5.Plan of Internship Program………………….…………………………………………..16
5.1 Introduction of the Branch…………..…………………………………………...17
5.2 Starting and ending dates of Internship…………………..………………………17
5.3 Name of Department and Duration of Training…………….....…………………17
6.Training Program…………………….…………………………………………………..17
6.1 Business Development Zone……………………………………………………..17
6.2 Spinning………………………..………………………………………………...18
6.3 Processing..…………………….…………………………………………………19
6.4 Home Textile…………..…………………………………………………………21
6.5 Inventories……………..…………………………………………………………23
6.6 Shipping and Documentation…..……………………………..……………….…25
6.7 Description of Assigned Tasks…………..……………………………….………25
7.Hierarchy of Marketing Department……………………….…………………...……....26
7.1 Department Structure……..……………………………………………………...27
7.2 Local Yarn Sales Department……………..………………..…………………….27
7.3 Number of Working Employees………….………………………………………27
8.Marketing Functions………………………………….………………………………..…27
8.1 Products and Services Offer………………..…………………………………….29
8.2 Pricing Strategies…………………………………………………………………30
8.3 Distribution Channels…………………………………………………………….32
8.4 Promotion…………….....………………………………………………………..33
9.Critical Analysis………………………….….……………………………………………33
9.1 Analysis of Micro Environment…………..….……………….………………….33
The CrescentTextile MillsLimited
9.2 Analysis or Macro Environment………..………………………..………………34
9.3 Industry Analysis………..………….……………………………………………35
9.4 Customer Analysis…..…………………….……………………………………..35
9.5 Competitors Analysis…………..………...………………………………………36
9.6 Ratio Analysis……………………………………………………………………36
9.7 Marketing Strategies of Company……………..………..………………………..37
10.SWOT Analysis Of Crestex…………………………………………………………..…37
10.1 Strengths………………………………………………………………………...37
10.2 Weaknesses……………………………………………………………………..38
10.3 Opportunities…………………………………………………………………....38
10.4 Threats…………………………………………………………………………..38
11.Conclusions……...………………………………….……………………………………39
12.Recommendations...……………………………….…………………………………….39
13.References and Sources…………...…………………………………………………….40
14.Annexes……………...…………………………………………………………………...41
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1.Introduction
Crescent Textile Mills is a Faisalabad based textile unit. The company was listed at stock
exchange in 1951. Crescent Textile Mills is engaged in the business of textile manufacturing
of spinning, weaving, dyeing, bleaching, printing, made ups and otherwise dealing in yarn
and fabrics.
Flagship of large crescent group, CTM’s main area of business is in textile. As a composite
unit having ISO-9002 certification on 1997, which is engaged in spinning,
weaving,processing and stitching that is one of the largest exporters of textile products in
Pakistan. The pioneer of Crescent Textile Mills was Mr. Mian Muhammad Shafi, who
belonged to Chinyot.
Crescent Textile Mills started as a weaving unit with 500 semi auto looms. Now the present
picture of Crescent Textile Mills is that it is the one of the largest textile units in Pakistan.
Now Crescent Textile Mills has four independent complete units of spinning, 184 weaving
looms along with processing and stitching units as well. Crescent Textile Mills has one of the
largest textile-processing units with a capacity of 2.5 million meters fabric monthly.
All spinning, processing and stitching units are located within the same boundary while
weaving unit is in Hattar (KPK) from where the yarn is converted into Greige Fabric and then
the gray fabric received by the company for further processing process.
Crescent Textile Mills was established in 1951 as a private limited company. Crescent Textile
Mills was converted into a public limited company in 1958. The crescent group effectively
controls the company. In the context of Pakistan, Crescent Textile Mills stands out for the
composite nature of its activities. Superior quality standards with ISO 9002 certificate
management is committed to expand into the higher value added areas of industry. The
electricity consumed by Crescent Textile Mills is produced by its own power station located
within the boundary of Crescent Textile Mills.
The total no of employees are more than 5000 from which 2000 employees are staff and on
permanent basis. Factory runs complete 24hrs a day and employees work in three-day and
night shifts of 8 hours.
Crescent Textile Mills is playing a vital role in the development of Pakistan specially by
earning a huge foreign exchange through exports. Crescent Textile Mills sells more than 80%
of its products to the foreign market. In1992-93 & 1994, the Crescent Textile Mills was
awarded the President of Pakistan Trophy for export, given to the largest exporter from
Pakistan in any category.
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2.Overview of the Organization
Crescent Textile Mills (Crestex) was founded in 1950. It’s a vertically integrated composite
textile unit and engaged in supreme quality manufacturing of Yarn, Greige / Processed
Fabrics, Home Textile, and Institutional Garments. 60+ years since its inception, the name of
Crestex is known for its quality, innovation, and reliability all over the world.We believe our
success is due to our committed workforce. Our employees have the ability to take up any
challenge with a CAN DO attitude. They are focused towards a quality, speedy turnaround
and exceed customer expectations.
2.1 History
The Crescent Textile Mills Ltd was incorporated and set up in FSD as a public limited
company. It is one of the first few textile mills to be established in the country, and also the
first unit of the crescent group.
The Crescent Textile Mills Ltd is situated on Sargodha Road, at an area spread on 115 acres
of land and from the very inception, it had been designed as an integrated unit. It commenced
its business operations in 1951 with 50316 spindles, 500 auto looms and finishing capacity of
nearly 4000 meters per day.
In the mid 50’s sponsor of the company decided to divert its production exclusively towards
exports and became the pioneer company to have commenced export of cloths from Pakistan
in 1956.
With the passage of time, the company grew in stature and its sponsors became to be known
as crescent family. The period up to mid 60’s was also the period of growth of the family
businesses as the sponsors/ crescent family diversified their investments to more textile
companies, sugar mills, jute mills, larger trading houses, shipping etc. and so the crescent
family came to be known as the crescent group.
As year’s road on, the Crescent Textile Mills Ltd continued to expand its exports and earned
the reputation of being the leading exporter of yarn, fabric and various products in the home
textile sector.
The company’s prosperity broad about a better quality of life for those who worked for it.
The company provides accommodation for its employees, staff and executives as well as
plays grounds, parks shops, community centers, and industrial homes for their welfare. It
insures that its work force is happy and their families are well cared of.
In its desired to forge ahead in the competitive field of the home textile sector, the company
has made investments for updating and modernizing its machinery and equipment and insures
training of its employees by hiring and contracting its experts in textile for its workers for its
staff.
As well as sending executives to recognized institutes in the country and abroad for
specialized training in management, accounting, IT and technical training. It was the first
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textile company to introduce quality circles even at the worker’s level and by mid 80’s had
graduated to total quality management and Deming’s 14 points. It was also the first
composite company in Pakistan to obtain ISO 9002 certification.
2.2 Missionof Company
“To produce superior quality products to face competition in the international market and to
train the staff at the world class level to enhance the maximum shareholders value”
2.3 Vision of Company
“To be the preferred choice of customers through innovative products and solutions and be a
leading contributor to the economy by enhancing value for stakeholders.”
2.4 Introduction of the Organization
Crescent Textile Mills is a Faisalabad based textile unit. The company was listed at stock
exchange in 1951. Crescent Textile Mills is engaged in the business of textile manufacturing
of spinning, weaving, dyeing, bleaching, printing, made ups and otherwise dealing in yarn
and fabrics.Crescent Textile Mills Limited has four units that are working for converting the
Direct Material into Finished Goods and these units are Spinning, Weaving, Processing and
Stitching. So it can be termed as Vertically Integrated Unit.
2.5 Objectives
Following are some main objectives of Crescent Textile Mills:
 To make Crescent Textile Mills a first choice for the foreign customers by improving its
quality and services.
 To arrange timely production and maintain quality goods for entire satisfaction of the
customers.
 To extend exports all over the world through better services.
 To establish and develop excellent working environment in the departments.
 Computerization Incline a sense of civic responsibility in the staff members.
 To achieve company’s objectives Implementation of ISO-9002 standards.
 To provide the employees a friendly atmosphere to increase their commitment and
loyalty towards their organization.
2.6 MarketStandings
Since FY14, top line has contracted thrice, in FY15, FY16 and recently in FY20. Profit
margins have also been fluctuating, dipping in FY17 and FY18, rising slightly the following
year, before dropping again in FY20. Revenue in FY17 grew by close to 3 percent; local sales
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grew by nearly 10 percent, while export sales declined by 3.5 percent. Local sales grew
because of increase in yarn prices that were pushed upward by increase in cotton prices.
Export sales remained low due to low demand, particularly in the first half of the year.
However, this gain was more than offset by the increase in cost of production that climbed to
91 percent of revenue, up from 87 percent seen last year due to increases in input costs. As a
result, gross margin reduced to 8.9 percent. This also trickled down to the bottom line that
shrunk to Rs 113 million compared to Rs 251 million in the previous year; net margin was
also down to 1 percent for the year.
2.7 Competitors
As it’s major competitors are in the country as well as in the foreign markets, while
concerning with the countrywide competitors, there are major competitors like Nishat Textile
Mills Limited, Kohinoor textile mills limited, Gul Ahmed and Chenab textile mills limited
along with major competitors in European market.
2.8 Business Volume
As at June 30, 2020, over 9 percent of the total shares of the company were held by the
directors, CEO, their spouses and their children. Within this, Mr. Ahmad Shafi, one of the
directors in the company, held the majority of the shares. Nearly 55 percent shares were
owned by the local general public, followed by 23 percent in other companies, corporate
bodies, etc. Associated companies, undertakings and related parties held another 9 percent
shares, majority shares in this category were owned by Trustees- The Crescent Textile Mills
Employees Provident Fund Trust. The remaining about 4 percent shares were with the rest of
the shareholder categories.
2.9 Product Lines
Crescent textile mill produces yarn, gray cloth and high quality fabric. Their products plays
an important role in the building the goodwill of the CTM. Main products of CTM are yarn;
Gray-cloth, bed sheets and fabric etc. All the products are produce according to the
requirement of customer order.
Products
The main product Line of CTM are as follow:
Yarn products
Fabric products
Yarn Products
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Cotton (Raw Material) Yarn (produced)
Two types of yarn
1) - Cotton Yarn
The yarn which is manufactured only with the pure cotton can be termed as cotton yarn.
There is no polyester or any other chemical is used. Cotton yarn is much expensive as
compared to other yarn.
2) - Poly-cotton Yarn
The yarn in which polyester and cotton is used with the specified ratios of polyester and
cotton can be termed as poly-cotton yarn.
The cotton and poly-cotton yarn maybe carded or combed.
Carded: if it is carded, it will be normal quality yarn and it will cheap in price.
Combed: if it is combed, it will be smooth and of good/fine quality and it will be higher in
price.
Fabric Products
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Processed Fabric
 Printed Fabric
 Dyed Fabric
 Bleached fabric or white
 Stitched Items / Made Ups
Finished Products/ Made ups
Quilt Set Blanket kitchen napkin
Fitted Valance Sheet Flat Sheet Duvet cover
3.Organizational Structure
Crestex Organizational Structure
Zones & Abbreviations
Area -------------Organization -------------Ab Area ------------Organization ------------Ab
A Spinning Spg A Engineering EG
B Spinning Spg B Supply Chain SC
C Weaving Wvg C Human Resources HR
D Processing PR D Finance FN
E Home Tax HT E Business Development BD
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3.1 Number of Employees
The total no of employees are more than 5000 from which 2000 employees are staff and on
permanent basis. Factory runs complete 24hrs a day and employees work in three-day and
night shifts of 8 hours.
3.2 Main Offices
As we know that The Crescent Textile Mills Limited was set up in 1950 under the
Companies Act, 1913 (now Companies Act, 2017). The company is in the business of textile
manufacturing that comprises of spinning, combing, weaving, dyeing, bleaching, printing,
stitching, etc. It also deals in yarn, cloth, and fabrics made from raw cotton and synthetic
fiber. The production unit is located in Faisalabad, while the weaving unit is in Hattar,
Khyber Pakhtunkhwa.
Key People
CEO: Mr. Muhammad Anwar
Chairman: Mr.Khalid Bashir
Company Secretary: Mr. Naseer Ahmad Chaudhary
Address: The Crescent Textile Mills Limited, Mills Premises, Sargodha Road, Faisalabad
Registrar: Corptec Associates ( Pvt) Ltd. 503 E Johar Town, Lahore.
Auditor: Riaz Ahmad & Company Chartered Accountants.
Fiscal year End: June
Tel: +92-41-111-105-105
Fax: +92-41-8786525
3.3 Comments on the OrganizationalStructure
As in the above discussion the complete structure of the Crescent is mentioned that how they
convert the cotton into yarn and how the employees and workers are working, overall
structure of Crestex is fantastic but the machinery used in the units of the Crestex for the
production is a bit older they have to use latest machinery which helps in increase in overall
production.
4.Introduction to the Departments
4.1 Marketing Department
Marketing department of CTM for the execution of orders as well as marketing of
the products in foreign countries. The main objective of the department is to generate the
export business with quality products and better services as well as to provide efficient after
sales services.
4.2 Export Department
Functions
 Arrangement of grey cloth and yarn for the export orders.
Demand
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 When the grey procurement department receives demand from PPC to purchase grey
cloth or yarn, now it is their responsibility to arrange required quality and construction
of cloth. So they adopt these ways:
 Purchase of grey cloth from the local manufactures
 Providing own yarn and manufacturing grey from outsider with that yarn.
 Using CTM own grey and yarn.
 Entry in register and computer
 After receiving demand grey procurement department enters the demand in to the
register and computer and 1 copy of these reports send to the CEO
 Contract with local parties
 Now production department contract with the different mills to provide them required
construction of grey cloth either with their yarn or yarn provided by CTM.
 If the party agrees to take yarn from CTM and ready to make cloth with that yarn on
their machines that is a power loom or auto looms then a contract is finalized after
setting a suitable price with the approval of CEO.
I) Comparative report
After receiving of quotation the comparative report is made and sent to CEO for approval. In
that report all the comparison is made subcontractors according to the rate offered by them.
II) Price Approval
CEO gives the price approval at the quotation of vendor or subcontractor. If the price
quotation is rejected it is negotiated with party again and revised quotation is send to CEO for
approval.
III) Contract Issue
After the price approval by CEO, a contract is made including all the terms and conditions
settled with party. The contract contains the name of party, the date of issuing the contract,
quantity and quality of fabric, counts and number of bags of yarn.
IV) The Yarn Issued To Party
This procedure takes place when exports sales section provides the yarn to the party /
contractor for construction of cloth. The expected yarn is calculated in order to make a
specific quality and quantity. After that a dispatched schedule is prepared in order to provide
the yarn to the party for making the grey cloth. The delivery of yarn to the party is made
according to the dispatch schedule. The finished grey cloth delivery is also set with the party
according to the export requirements.
V) Maintaining record
When a contract is finalized then production department is responsible to maintain record of
yarn, which is supplied to the parties and grey cloth, is received against that yarn from these
parties. Similarly it also maintain the record of CTM yarn and grey delivery to PPC
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department. For this purpose the production department updates two reports daily and submit
them to CEO.
VI) Inspection report to export sales section
After receiving the cloth, in grey cloth go-downs its inspection is made and inspection report
is prepared. On the basis of inspection report the cloth status report is prepared. The report is
in triplicate form and sent to export sales department. One copy is send to party and other is
sent to the sales account and third is retained to the office record. The quantity of grey cloth
is entered in party wise register according to the inspection report.
VII) Rejected goods to party
The rejected goods are returned back to the party. The rejected grey cloth is bought from the
party only after the approval of CEO at reduced rates as compared to normal rates. Rejected
grey cloth is used in printing.
Orders booked by the customers considering for end use. The rejection can also be sold in the
local market.
VIII) Bills from Party
Bills are received from the party against manufacturing or purchasing of grey cloth. The
quality, quantity and the width verified in view the contract made with party by export sales
department. Verification of the bills is made through the records (that records is maintained
in party wise register and relevant files).
After verification the bills are sent to sales account department for payment.
IX) Export documentation
In the modern world all countries whether developed or under developed are pre occupied
with problems of selling merchandises in foreign countries. When goods are exported a
number of documents are to be prepared unless the overseas trade is properly documented,
the exporter cannot receive payment and the importer cannot make it.
The major documents involved in the export process or in the foreign trade are:
4.3 Finance department
This is the major department of the company. Finance department is located with the factory.
It prepares different kinds of financial reports and gives information to management for
decision-making purposes.
Finance department prepares the Income statements, Balance sheet, Trail balance, Cash flows,
Production report for the whole month, stock taking report yield comparison report etc. these
all reports are helpful for the management to make production plan, financing decisions and
other important matters. The head of the department is finance manager. He is a chartered
accountant.
Functions of finance department
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Following are the main functions of finance department
 To prepare monthly and half-yearly reports
 To keep the record of inventory and stock
 To maintain a liquid position
 To maintain adequate cash to run the operations of business
 To reconcile the bank statements
 To make payments to the suppliers
 To maintain debt and credit balances of the customers
 To deal with the sales tax and income tax departments
 Preparations of vouchers
 Prepare profit and loss accounts & income statements
 Keep record for the payment of salaries
4.4 Spinning
Crestex spins diverse raw material (cotton) into yarn which makes it perfectly suitable for
weaving. Crestex have four spinning mills. There are dedicated areas, passages and
procedures to process Organic raw materials. (including Organic & Normal brands). The
company manufacture two types of yarns 'Combed and carded'. The testing laboratories
ensure that we produce only the best quality of yarn which makes us unique and the most
trusted brands in the market.
4.4 Weaving
We have state-of-the art weaving facility, based at Hattar, Haripur, KP. Weaving converts
yarn into the fabric. Having a phenomenal capacity of producing 10.82 million linear meters
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per year; Crescent Textile Mills weaving unit has been utilizing systematic, energy-saving
and productive-modernized techniques to fulfill customer demands.
The unit consist of 112 Air Jet looms ranging from 75” to 134”, with electronically equipped
Dobbie's which are used for converting its own created yarn into customized fabrics.
4.5 Processing
Crestex aims to focus the need of market, and in doing so, it keeps itself updated with the
latest equipment and machinery. In Processing division, Crestex has up-to the mark
machinery from Germany, Austria & Italy. Basically in processing the gray fabric can be
converted into finished fabric by doing bleaching, dying, printing and finishing.
The grey fabric is issue to processing where the singing process is implemented, it burns the
rashes of grey fabric after that it will be chemicalized in the process of sizing, then it will be
desized through flame to remove the extra chemicals from the gray fabric. After desizing the
grey fabric again chemicalized for completing the process of chemicals.
There is a continuous Bleaching Plant, Continuous Pad Thermosol, Pad Steam, updated
Reggiani and Zimmer (Narrow and wider width fabric) Rotary Printing Machines, 3
Monforts and 1 Bruckner Stenters & Ramisch Calender Machine.
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Bleaching Plant
Crestex Processing department has capability of printing designs up-to 16 colors with a
workable width of 300cm.
4.6 Home Textile
Uniquely designed and finely stitched Home Textiles adds value to any home and the
beholders eyes get the pleasure of seeing fresh colors all the time. Be it any theme based bed
room Made-up, or any customized product for specific use, we master elegance in all our
products.
4.7 Engineering
Engineering puts a strategist dream into reality. Engineering division ensures optimum plant
machinery selection, In time & reliable installation, effective & efficient utilization of
capacities, economic and careful users of resources and assurance of healthy and hygienic
work conditions.
This division is responsible for power generation and its uninterrupted supplies to the users.
Currently it generates about 26 Mega Watts electricity for production and residential facility.
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Mechanical, Electrical, Electronics & Civil are the largest functions under Engineering and
with the prime responsibility of the maintenance and upkeep of production facilities under the
roof, it also takes care for engineering developing activities.
4.8 Out sourcing
Grey Procurement arranged grey fabric for export orders.
Departmental Objective
Procure fabric against export orders
Procure local purchase and IMPORT
Portfolio of Services/ Key Responsibilities
• Successful delivery of customer orders, in case of procurement
• Internal/external coordination for production according to client specs
4.9 Import and Export
Shipment & Documentation Department is handling all matters regarding export
consignments from Crestex and Logistics of Import, Export as well as all Local Goods &
staff vehicles transportation.
4.10 SystemAudit
The department of System Audit at Crestex exists to establish, implement and maintain
requirements of latest international standards of management systems and product
certification. Keeps the company compliant with relevant laws including the requirements
laid down in buyers' code of conduct. EHS section of SA dept is mainly responsible for
keeping Plant operation safe for the people working in it, keep environment clean for the
health, and ensure that plant and its operations have no harmful effects on the people and
natural environment in and around the production facility. Guiding philosophy of SA Dept is
rooted in the ethical value of caring for the Crestex, people and the community as a whole,
now and in the future. The mission is to maintain all activities at the Crestex plant, safe,
healthy and environment friendly.
4.11 Finance
Finance is an art, responsible to ensure balance between sources and uses of funds available
to the organization. It also ensures effective utilization of the funds in order to generate
revenue and maximize profitability. The functions of Finance at Crestex involves following
operations related to finance:
4.12 Business DevelopmentZone
Business Development is the process of planning and executing the conception, pricing
promotion, and distribution of ideas, goods, services, organization, and events to create and
maintain relationships that will satisfy individual and organizational goals. Business
Development has dynamics of innovation and creativity.
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5.Plan of Internship Program
Getting knowledge from the institutions, it is necessary to conclude that how much this
knowledge is helpful and useful in the practical life and how it helps us in our related field.
So, for that regards it is advised to do the Internship program from a well reputed
organization and get knowledge about the working of the organization.
After a deep analysis, I concluded that Crescent Textile Mills is the organization where I have
the opportunity to analyse my educational knowledge with the practical organizational
working.
5.1 Introduction of the Branch/ Area office of the organization
The Crescent Textile Mills Ltd is situated on Sargodha Road, at an area spread on 115 acres
of land; and from the very inception, it had been designed as an integrated unit. Crescent
Textile Mills is a Faisalabad based textile unit. The company was listed at stock exchange in
1951. Crescent Textile Mills is engaged in the business of textile manufacturing of spinning,
weaving, dyeing, bleaching, printing, made ups and otherwise dealing in yarn and fabrics.
Department: Business Development Zone(BDZ)
Address: The Crescent Textile Mills Limited, Mills Premises, Sargodha Road, Faisalabad
Registrar: Corptec Associates ( Pvt) Ltd. 503 E Johar Town, Lahore.
Auditor: Riaz Ahmad & Company Chartered Accountants.
Tel: +92-41-111-105-105
Fax: +92-41-8786525
CEO: Mr. Muhammad Anwar
5.2 Starting and Ending dates of Internship
Started Date: 09 December 2021
Ending Date: 20 January 2022
5.3 Name of Department and Duration of Training
Business Development Zone(BDZ)
During my internship program the major department in which I got training is Business
Development. In business development basically the employees takes the orders from the
international customers and get updated from the customers regarded their purchase orders
and also updated with the factory production and execution of the customer orders. Expect
from the business development I visited several other departments as well which are as
follows:
Business Development Zone (6 Weeks)
Spinning (1 Days)
Processing (3 Days)
Fabric Inventory (1 Day)
Home Textile (4 Days)
Cutting Department (2 Days)
Stitching Department (2 Days)
Packing Department (2 Days)
Made ups Inventory (1 Day)
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Shipping and Documentation Department (1 Day)
6.Training Program
6.1 Business DevelopmentZone
Business Development is the process of planning and executing the conception, pricing
promotion, and distribution of ideas, goods, services, organization, and events to create and
maintain relationships that will satisfy individual and organizational goals. Business
Development has dynamics of innovation and creativity.
Departmental Objectives
Business Development ensures continuous revenues streams and generate revenue. High
moral values, nurtured through the year of entrepreneurial spirit of the people operating this
organization make Crestex an exception where value is created through exceeding customer
expectations.
Business Development has divided in following Sections:
 Business Development (UK, EU, H&H, NSA & OAA)
 Crestex Home Store
Portfolio of Services/ Key Responsibilities
 Innovative concepts based on market research
 Customer relationship management
 Development and execution of corporate Business Development strategy
 Development and implementation of promotional and business development plans
 Successful delivery of customer orders
 Internal coordination for production according to client specs
 Development and implementation of a market-based pricing strategy
Key Result Areas
 Generation of revenue through Business Development activities
 Meet customer expectations/taste
 Optimum utilization of the resources available to the department
 Make sure that pricing and other strategies of Crestex comply with the overall corporate
strategy of Crestex
6.2 Spinning
Crestex spins diverse raw material (cotton) into yarn which makes it perfectly suitable for
weaving. Crestex have four spinning mills. There are dedicated areas, passages and
procedures to process Organic raw materials. (including Organic & Normal brands). The
company manufacture two types of yarns 'Combed and carded'. The testing laboratories
ensure that we produce only the best quality of yarn which makes us unique and the most
trusted brands in the market.
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Crestex also produces fancy yarns like Slub, Dyneema, linen, Acrylic, Duo core, wool,
Colima, flax productions. Besides the best Pakistani cotton and medium staple, long staple
USA (Pima), Egyptian (Giza), Indian (DCH) and Greek cotton are also used for finer counts.
Our world-class processes are executed excellent people. The company state-of-the-art
machinery belongs to prestigious manufacturers such as Rieter Swiss, Germany, Japan and
Chinese.
6.3 Processing
Crestex aims to focus the need of market, and in doing so, it keeps itself updated with the
latest equipment and machinery. In Processing division, Crestex has up-to the mark
machinery from Germany, Austria & Italy. Basically in processing the gray fabric can be
converted into finished fabric by doing bleaching, dying, printing and finishing.
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Steaming 2nd Hard wash
The grey fabric is issue to processing where the singing process is implemented, it burns the
rashes of grey fabric after that it will be chemicalized in the process of sizing, then it will be
desized through flame to remove the extra chemicals from the gray fabric. After desizing the
grey fabric again chemicalized for completing the process of chemicals.
Now the grey fabric is put on the beam for rotating for absorption of the chemicals by the
fabric. After rotating the fabric will be washed that can be called as first wash of the fabric.
After first wash the fabric will be bleached through the bleaching plant. After bleaching the
fabric, the second hard wash is done on the fabric for removing the chemicals and
unnecessary bleach from the fabric. In the next step the fabric will be dryed through steamer.
The fabric will be pressed after that the white fabric will be ready from where it will be
moved to raising, dying and printing, after that it will be finished and the folding is done after
that it will be rolled on tube.
Grey fabric
White Fabric Ready
There is a continuous Bleaching Plant, Continuous Pad Thermosol, Pad Steam, updated
Reggiani and Zimmer (Narrow and wider width fabric) Rotary Printing Machines, 3
Monforts and 1 Bruckner Stenters & Ramisch Calender Machine.
Crestex Processing department has capability of printing designs up-to 16 colors with a
workable width of 300cm.
Singing
Printing
Raising Dying
Finishing
Rolling
Folding
Desizing Chemicals
Bleaching First Wash
Rotating
Pressrizing
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Zimmer Machine ReggianiMachine
To enhance the designs clarity, they have further moved ahead and installed latest Laser
Engraving machine that helps in producing more clarity in critical designs.
Design and Color Matching along with excellent color and consistent fabric results have
always remained the unique feature of Crestex output.
Crestex Product Design & Development department uses cutting edge and other innovative
methods to produce new products with diverse textures and strategies to meet new trends of
fashion all over the globe.
6.4 Home Textile
Uniquely designed and finely stitched Home Textiles adds value to any home and the
beholders eyes get the pleasure of seeing fresh colors all the time. Be it any theme based bed
room Made-up, or any customized product for specific use, we master elegance in all our
products.
Basically there are three major departments working for the Home Textile which are:
I. Cutting Department
II. Stitching Department
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III. Packing Department
I) Cutting Department
The Fabric received from the processing unit is rolled on tube and is ready for cutting move
towards the home Textile unit cutting Department for cutting according to the demands of the
customer.
After cutting the fabric it will be send to the work in process department for the proper record
maintenance.
II) Stitching Department
After Cutting the fabric according to the sizes of the product it will be shifted to the stitching
department for stitching the several products according to the customer demand some of the
Stitched article names are :
 Flat Sheet
 Pillow Covers
 Fitted Sheet
 Plated valance sheet
 Fitted valance sheet
 Duvet/Quilt Cover
 Table Linen
 Bed Linen
 Curtains
 Kitchen Linen
 Patient Gowns
Other Products on Customers Demand
During the Stitching some accessories like Elastics, labels, Zip, Buttons, Thread etc are used.
Having a whisk of 462 state-of-the-art sewing machines highly equipped with modern
technologies are integrated into Five sewing facilities. Further, it have in-house set of quilting,
embroideries and most modern fabric spreading cutting machine with a production capacity
of 2.5 million meters per month.
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III) Packing Department
When the product is stitched according to the demand of the customer needs it will be move
for the inspection and packing to the packing department for the proper process.Further more
some accessories like cartons, stickers, insert card and poly bags etc are used.
Product line is tailored to cater diverse and rich patterns, designs and sizes in respect to
clients requirements.
Inventories
Basically there are two types of inventories in Crestex
I) Fabric Inventory
II) Made up Inventory
I) Fabric Inventory
The major activity performed by the fabric Inventory is to received fabric from processing
against move order and issue fabric against demand number to Home Textile. The Fabric
issued to home textile is ready for cutting and the fabric which is rolled on tube can
sometimes directly exported to the customer according to the customer demand.
Material or fabric is packed according to specific location, that where that specific fabric
placed. The fabric maybe placed sequence wise, order wise or design wise
II) Made Ups Inventory
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The made ups are received from the home Textile to the shipment store where made ups are
stacked in location wise. PPC and BD plan the container for loading and Shipping. They
received stock from Home Textile then load and Shipment after verification. SND arrange
vehicle for Shipment and Ready Documentation for the successful Shipment.
To ensure end to end hassle free, smooth, efficient and effective production operations to
deliver in time quality products and customer service with stringent cost controls.
Inventory management performed the activity to:
 Ensure that all material is protected from damage and in suitable conditions for
production/maintenance purposes.
 Make sure that all goods are adequately protected from damage, deterioration and loss, in
order that they remain in optimum conditions for use.
 Make sure that all goods are delivered well on time against proper documentation to get
the smooth flow of Production.
 Updating of all inventory records.
 To check that stock are used in rotation
6.7 Descriptionof Assigned Tasks(The Task I Performed)
During my internship period at Crestex I worked in Business Development Zone where I
have to do the fabric costing and check the record of performed orders. I do analysis of
Sample Order Request (SOR), Assortment Sheet, Lab Dips, Strike Offs, Fabric Costing and
Made-ups Costing.
They assigned me to visit the spinning unit and to see how the cotton is converted into yarn.
On the other end they also assigned me to analyse the working that how the grey fabric can
be converted into the white fabric.
After that the activity assigned to me is to check that how the white fabric can be delivered to
the customer and on the other end how the white fabric is converted into the products demand
by the customers after dying, printing and finishing depends on the customer requirements.
For getting the knowledge and details about the products, the department assigned me the
activity to visit the Home Textiles and to check that how the fabric can be converted into the
finished goods or made ups, in Home Textiles I visit the cutting,stitching and packing
departments and after this the made ups are ready according to the demands of the customers.
After the made ups the final step is that the made ups are moved towards the inventory
department and for that I visited the inventory department where the final products are stored
and ready for the export.
I assigned to visit the Shipping and Documentation department to get knowledge about the
payment terms which are used in the Crescent Textile Mill for the purpose of successful
shipping and delivery purposes.
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7.Hierarchy of Marketing Department
AVP = Assistant Vice President
SM = Senior Manager
MGR = Manager
DM = Deputy Manager
AM = Assistant Manager
MTO = Management Trainee Officer
Executive Director
Business
Development
Assistant Vise
President
Senior Manager
Management
Trainee Officer
Deputy Manager
Officer
Manager
Assistant Manager
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DM
MT
O
AM OFFIC
ER
DM
MG
R
OFFIC
ER
AM
DM
MT
O
7.1 Department Structure
7.2 LocalYarn Sales Department
There is also a sub department in the Business Development Zone for the Local Sale in
Pakistan of specified products which is in the result of order completion for foreign
customers. There is also extra production for export quality purposes and any damages or
wastage so the quantity that produced extra, to fulfil the order are sold in local market for
local customers. This sub department also sales the yarn to the local market customers,
usually within Pakistan.
7.3 Number of Working Employees
In the Business Development Zone, currently the employees working in the office is 32.
From these 32 employees, 8 employees are working in the sub department performing there
duties in dealing the local yarn market customers.
8.Marketing Functions
The company exports are the major portion of both its yarn as well as cloth production. In the
local market yarn is sold directly to brokers who in turn sell it to other mills for further
processing. Grey fabric is sold on cash basis.
AVP
EDBD
SM
SM MGR DM
MGR
MGR
MG
R
DM
DM
OFFIC
ER
MT
O
MT
O
OFFIC
ER
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Managing marketing information
Marketing consist of people, equipment and procedures to get, sort, analyze, evaluate and
distribute needed timely and accurate information.
Internal record systems
The basic information system used by marketing managers is the internal record system. It
includes order to payment cycle, sales reporting system prices, inventory level etc. By
receiving these in formations, managers can spot important opportunities and problems. The
Crescent Textile Mills is maintaining its internal records by keeping order to payment cycle.
In this system marketing department keep order up-date total order quantity, balance quantity
etc. excise dept. Prepared invoice under the instruction of sales dept and goods are sent to
their respective orders by special delivery. Every firm has maintain its marketing intelligence
system for the feed back from customers and agents etc that what has been happening in the
market.
Marketing intelligence system is a set of procedures and sources used by managers to obtain
their every day information about pertinent development on the marketing environment. The
production staffs of Crescent Textile Mills visit the end users for gathering information about
their product results and they visit to end-user to solve their problems.
Marketing research systems
Every manager is required to conduct marketing research, formal research on specific
problems and opportunities; they conduct a market survey and product preference test and a
sales forecast.
Market demand
Sales representative/agent collect data of total yarn demand. Specific demands of particular
count are determined and calculate the number of users of said product is calculated. Then
total demand is calculated and Crescent Textile Mills plans to get maximum share from the
market demand.
Marketing Mix
Marketing mix is the marketing task that the firms are to be required its objective in the target
market. The marketing mix consists of every thing the firm can do to influence the demand
for its product. The many possibilities can be collected into four groups of variables known as
the “4p’s”.
 Product
 Price
 Place
 Promotion
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8.1 Products and Services Offered
Crescent textile mill produces yarn, gray cloth and high quality fabric. Their products play an
important role in the building the goodwill of the CTM. CTM exports more than 80% of its
products and remaining they sell in the local market. Main products of CTM are yarn; Gray-
cloth, bed sheet and fabric etc. All the products are produce according to the requirement of
the customer orders. The main products of CTM are as follow:
Yarn products
Fabric products
Yarn Products
Two types of yarn
Cotton Yarn
The yarn which is manufactured only with the pure cotton can be termed as cotton yarn.
There is no polyester or any other chemical is used. Cotton yarn is much expensive as
compared to other yarn.
Poly-cotton Yarn
The yarn in which polyester and cotton is used with the specified ratios of polyester and
cotton can be termed as poly-cotton yarn.
Fabric Products
Processed Fabric
 Printed Fabric
 Dyed Fabric
 Bleached fabric or white
 Stitched Items / Made Ups
Some of the Finished Products/ Made ups of CTM are as follows
 Bed Leering
 Home Furnished Products
 Bed Sheets
 Quilt Set
 Kitchen Knap Kin
 Kitchen Towel
 Kitchen Apron
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 Blanket Cover
 Duvet Cover
 Curtain
8.2 Pricing Strategies
Pricing is the amount of money that customer have to pay to obtain the product. The price
policy of the company should be in such a way that it should produce a reasonable profit for
the company and satisfy the customer.
There are two types of costs:
Fixed cost
Variable cost
I) Fixed cost
Fixed cost is the costs, which remain always same whether, are produce large quantity.
Therefore, companies always try to use there full capacity of production because with
increase in production the fixed cost decreases.
II) Variable cost
Per unit variable cost rises as the quantity produced decreases. Following factors are included
in variable cost:
 Dyes and Chemicals
 Transportation
 Cost of material
 Strategies In Price Fixing
There are two types of price fixing strategies
Directly to customer
Indirectly to customer
I) Directly to customer
If they sell their product directly to the customer then they fix price in such a way:
Fixed cost + Variable cost + Desired profit
II) Indirectly to customer
If company sells their products indirectly then they fix price in such a way
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Fixed cost+ Variable cost + Desired profit + Middle man’s commission
In this case the profit margin depends upon the quality and condition of the market. If the
market is new then the price will be new to attract the customers and compete the existing
competitors.
Pricing procedure for export
Crescent Textile Mills has following procedure for exports Inquiry:
Customer inquiries are received from telex, fax and letter. They are directly sent for approval
to Chief Executive and after approval sent to concerned department.
I)Costing:
Costing sheets are prepared upon the approval of Chief Executive. In the absence of CE,
department in charge approves price. If both are not available then section in charge is
allowed to quote the price.
II)Approval:
CE gives the approval or may give other price to be offered.
III)Contract review & check sheet:
Section in charge takes following steps before issuing a contract:
IV)Prepare contract review check sheet:
The requirements are adequately defined and involvement’s of production areas. In house/out
side have the capability to meet the order requirements. After getting approval of costing and
review of customer requirements, prices are quoted to customer for confirmation. After
confirmation of prices by customer, sales contract is issued to the customer with complete
detail of construction, width/size, price, quantity, delivery, payment terms etc. and the cloth
order is sent to relevant department.
V)Purchase order:
Purchase indent folder are received from customer pertaining to different contract booked
sectional in charge check and see any discrepancy of the contract if any is found, then it is
come to the knowledge of the customers for amendment.
VI)Grey demand:
Grey demand placed to the following department:
 To export sales section for new order or revision.
 To Planning Production and Control (PPC) they have coordination between export and
processing department.
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 The stock management for updating stock position.
 Inspection Grey cloth for issuance of Grey to processing.
 Strike off preparation & approval:
 Customer sends their designs either as on art paper; as paper sketch or fabric cutting.
From these cuttings the strike off is made.
VII)Assortment:
Once customer is satisfied with strike off, the order quantity is assorted with design.
VIII)Letter of credit:
L/C is established and after receipt of L/C these are checked with regard of ordered goods by
the sectional in charge and discrepancies in L/C are noted and the customer is informed for
amendment.
IX)Dispatch of goods:
Dispatch able goods detail along with samples received from folding department. Each
section verifies quantity of goods to be dispatched, they intimate to S &D section to dispatch
goods.
X)Shipment:
Shipment & dispatch is responsible for all documentation and shipment of goods by air and
sea.
XI)Customer complaints:
After receiving the goods if customer found any defect, he complaints the same to the
concerned department in charge. Sometimes sent the defective sample for review.
8.3 Distribution Channels
CTM exports more then 80% of its products. They are using two types of channels of
distribution in export their products.
 Direct Channel (CTM Customer)
 Indirect Channel (CTM Middle man (agent) Customers)
As most of the products of CTM are exported, so they use the different modes of
transportation to transfer the product from CTM to the customer country.Mostly CTM
exports its products through ships. There are other modes of transport also being use:
Trucking Companies
Airlines Companies
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Shipping Companies
CTM exports its products to all over the world in the major countries are as follows:
 U.K
 U.S.A
 Canada
 Australia
 Germany
 Holland
 U.A.E
 Egypt
 Malaysia
8.4 Promotion
The CTM has not any promotion point its products. Because the demand of their products in
the world is very high. We can easily judge them from their work. Our export figure is
varying high as compare to any individual company.
Sources Of Communication
CTM uses following sources of communication:
 Textile exhibition
 Personal visit to the customer
 Customer visit to the CTM
 Fax, Telephone, Mail, e-mail etc
9.Critical Analysis
9.1 Analysis of micro environment
The micro environment relates to the immediate periphery of an organization and directly
influences the organization on a regular basis. Hence, it is also known as the task
environment. It is important for an organization to monitor and analyse all the elements of its
micro environment like company, suppliers, customers and competitors etc.
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Crescent Textile Mills (Crestex) was founded in 1950. Its a vertically integrated composite
textile unit and engaged in supreme quality manufacturing of Yarn, Greige/Processed
Fabrics, Home Textile. Crescent Textile Mills has four independent complete units of
spinning,weaving, processing and stitching. Crescent Textile Mills has one of the largest
textile-processing units with a capacity of 2.5 million meters fabric monthly.
Company purchases important materials for all zones of Crestex from major local suppliers
like product accessories, machinary equipments/accessories, raw materials, chemicals and
raw cotton etc. Some of the important local suppliers are Color Club, Zafar Habib, RS Printer
and General Chemicals etc.
The major competitors are in the country as well as in the foreign markets, while concerning
with the countrywide competitors, there are major competitors like Nishat Textile Mills
Limited, Kohinoor, Gul Ahmed and Chenab textile mills limited along with major
competitors in European market.
The customers of the Crestex is usually from the foreign countries because Crestex is
working as an exporter and they directly sell the products to that specific customers stock
rooms.The customers are emphasizing on quality over all other thing and can easily search
the most cost-effective supplier anywhere in the world. Keeping this in mind, Crescent
Textile Mill’s focus has been on meeting its customer’s demands and requirements,
improving its competitiveness, increasing productivity, and enhancing its existing quality
control systems.
9.2 Analysis of Macro Environment
A macro environment refers to the set of conditions that exist in the economy as a whole,
rather than in a particular sector or region. So for the analysis of the macro environment of
Crestex we have to look the policies adopted by the Crestex.
Policies
CTM has adopted the following policies:
 Provide consistent quality products and services with on time delivery to achieve and
enhance customer satisfaction level.
 Provide safe & conductive working environment to employees and encourage their
involvement in the never ending effort to improve quality of our products and services.
 Minimize environmental impact through prevention of pollution, solid & liquid waste
management and conversation of natural resources.
 Promoting awareness and importance of Quality & Environment among employees,
community and suppliers.
 Ensure continual improvement and compliance with customer & relevant environmental
legislation & regulations.
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Demographic Factors
As we know that Crestex is working as a exporter and it has to focus on the demographic
factors of the countries in which basically the products are delivered and usually in the
demographic factors the company have to focus on the:
 Population size,growth,density
 Urban and rural distribution
 Climate and weather variations of those countries
 Shipping distances
 Physical distribution and communication networks
 Natural resources of those countries
Cultural Factors
While export the company have to focus on the cultural factors of the countries to which the
products are delivered, basically in simple the culture is nothing but values of an individual or
the customer.
Usually CTM focuses on the cultural behaviour of the customer and tries to deliver the
products according to the customer expectations by keeping in mind the cultural behaviour of
the customer as well.
9.3 Industry analysis
A market assessment tool used by businesses and analysts to understand the competitive
dynamics of an industry.CTM industry is engaged in the business of textile manufacturing
comprising of spinning, combing, weaving, dyeing, bleaching, printing, stitching, buying,
selling and otherwise dealing in yarn, cloth and other goods and fabrics made from raw
cotton and synthetic fibers and to generate, accumulate, distribute,supply and sale of
electricity. So the Crescent Textile Mills has the power of these sources as compared to other
textile industries.
9.4 Customer analysis
In simple words Customer analysis is a critical section of a company’s business plane or
marketing plane. It identifies target customers, ascertains the needs of these customers, and
then specifies how the products satisfies these needs.
As we know that Crescent textiles is working as a export and for that regards the company
have to target the customers that what type of customers they have to make, usually focuses
on the customers that assure them that they will stay with them for the future time span and
then analyse the demand of the customers and have to get complete knowledge about the
needs of the customers, they have to analyse that what the customer wants(white fabric,dyed
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fabric,printed fabric or any made up/ finished goods like bed sheets,duvet covers etc), after
delivering them the products according to the customers demand the company ascertains that
rather the customer is satisfied with the delivered products because if the customer is happy
from the products, the company make the good relation with the international customers and
sometimes also got referrals from the customers.
9.5 Competitor Analysis
The business environment of Crescent Textile Mills is facing tough competition. Its major
competitors are also inside the country as well as in the foreign markets. While concerning
with the countrywide competitors, there are major competitors like Nishat Textile Mills and
there are also other major competitors in the European markets. The market for textile
product is becoming more competitive every year. The customer is emphasizing on quality
over all other things and can easily search the most cost effective supplier anywhere in the
world. Keeping this in view, Crescent Textile Mills focus has been on meeting its customer‟s
demands and requirements, improving its competitiveness, increasing productivity and
enhancing its existing quality control systems.
9.6 Ratio Analysis
Current Ratio = current assets/current liabilities
= 9051337/9379445 = 0.97:1
Net Profit Ratio = net profit/sales*100
= 515650/17817252 * 100 = 2.90%
Debt to Asset Ratio = total debts/total assets
= 10389925/20264471 = 0.52:1
Quick Ratio = current assets-stock/current liabilities
= 9051337-3711478 = 5339859
= 5339859/9379445 = 0.57:1
Equity Ratio = equity/total assets
= 9874546/20264471 = 0.49:1
Debt to Equity Ratio = total debts/equity
= 1039925/9874546 = 0.10:1
Note: These figures are taken from the financial statements of crescent textile mills for the
year 2021.
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9.7 Marketing Strategies ofCTM
Although it may be the duty of the government to ensure availability of cotton at a reasonable
price, it is the exclusive responsibility of Crescent Textile Mills to implement the total quality
management concept. If units are able to minimize wastage, optimize cost of production,
improve quality standards, ensure product diversification and learn to market the finished
products, no country can compete with Pakistan.
Taiwan, Hong Kong, Korea, Japan, Bangladesh are the large manufacturers and exporters of
value added textile products, but are dependent on Pakistan and other countries for their
requirements of cotton, cotton yarn and fabric. Their edge is in finishing good quality fabric;
producing attractively designed garments maintaining quality standards and abide by delivery
commitments. These countries also follow different marketing strategies, while the Pakistani
manufacturers first produce a product and then try to locate a customer; other countries
produce what the importers demand. Not only this, buyers are often willing to pay a premium
for odd specifications, short delivery time or immediate commencement of shipments of
small lots, extra care in meeting specification and better quality standards, using better
quality package which may not cost as much as the premium offered.
10. SWOT Analysis Of Crestex
10.1 Strengths
 Crescent Textile Mills is using imported machinery
 It has a strong market image
 The customer is aware of the name of the company
 It has high financial resources
 It has competent staff working for the progress of the company
 It has automated system of production
 Organization has friendly environment
 It has certificate of ISO 9002
 It has a wide range of products
 It always sets new standards for quality, Its design studio is equipped with latest
technology.
 It has given a large quota for exports in USA and Europe
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10.2 Weaknesses
 Crescent Textile Mills has ignored the local market
 Transit time for international market is comparatively long as compared to India and
China.
 Wastage is very high especially in spinning sector
 Crescent Textile Mills has no proper sale system for cotton waste and yarn waste.
 Some time delivery gets late due to lack of production planning
 Middle level management is demotivated due to low salary package and promotions are
held after a long period
 There is no job commitment among the employees.
 There is no proper criteria for performance appraisal that’s why staff in not motivated
10.3 Opportunities
 As Crescent Textile Mills is ISO-9002 certified company so it has a chance to increase &
expand business all over the world.
 The demand of its products is high in international market
 Govt is providing rebate facility
 Long term loans are easily available
 Company can expand its operations easily
 Anti dumping duties in European market are overdrawn, so the chance is to increase the
export as compared to last years.
 Devaluation of rupee made Pakistani export more acceptable to the foreign buyers. There
is a chance to compete better now.
 Govt’s pre import-export policy for cotton is also in favor of Crescent Textile Mills.
10.4 Threats
 Foreign investment in textile sector in Sri Lanka, Bangladesh and India is a danger in
future for Crescent Textile Mills
 It has been seen that many other groups in Pakistan have entered in competition with
Crescent Textile Mills. If they will not be competed well, there is a chance that they can
get share of export from foreign buyers.
| page The CrescentTextile MillsLimited
36
 South Africa is thinking about to impose the anti-dumping duties on Pakistan textile
exports. If it is imposed, a reasonable export share and big market may be lost.
 There is no proper attention towards Russian market. Crescent Textile Mills can get big
orders from Russia. If attention will not be given towards this side there is a chance that
any other competitor can introduce its products in Russia and this market can be lost.
 High inflation rates hinder in competing the Indian yarn at international level.
 Fluctuating prices of dollar also affect the purchase of cotton in off-season.
 Due to economic crises of eastern countries, so many sales lost during last few years, but
now these countries are again on the road of progress. If the previous customers are not
properly attended, they may be last forever.
11.Conclusions
We got a lot of experience from Crescent Textile Mills. During our internship we came to
know that how the different activities take place, what are the procedures. The Crescent
Textile Mills is on the way of progress. It has been earning profit for the last five years. The
management is professionally qualified and experienced.
The Crescent Textile Mills should motivate their employees by providing different incentives.
Their salary package is also not attractive. The performance of the Human Resource
department is also not satisfactory.
Crescent Textile Mill’s product (yarn & cloth) is of high quality. The demand of Crescent
Textile Mill’s products is increasing with the passage of time. The company should expand
its capacity as soon as possible to satisfy the demands of their customers.
12.Recommendations
 A proper training should be given to the employees and the workers to enhance their
skills to increase their productivity and same of the company.
 The management members should make market survey time to time to get the latest
information about the market factors like the price, demand and current consumer trends
etc.
 As the world has become a global village, the management should have the latest
knowledge and information,s about the world because now a little change in any corner
of the world can effect the business.
| page The CrescentTextile MillsLimited
37
 The top management should give the autonomy and the flexibility to every manage to
make decisions according to the situation at any time and in the absence of the top
managers.
 All the duties and responsibilities of the employees and the workers should be clearly
defined.
 The computer technology should also be used in decision making as well as in storing
and feeding the data.
 Crestex should adopt an efficient appraisal system and give rewards to the employees
who have done well.
 The management should recruit right person for the right job.
 The management should be able to assess the problems before it’s occurring so that they
are able to find the ways of their solution.
 The management should hire multi-skilled workers to get economy of scale.
 The company should emphasize on its personnel department immediately on emergency
basis.
 Long-term solvency is good but time interest ratio should also be improved.
 There should be decentralized in decision also be improved.
 There effective relationship and coordination between the departments must be there.
 It should be realized to be very clear about the advantages and disadvantages of each
strategy to take effective decision about its continuity to make an effective strategy
implementation.
 Crescent Textile Mills should also introduce its brands in local markets.
 Company should give proper attention to deal with dead fabric and made ups.
13.References/Sources
List of all sources I used:
https://www.crescenttextile.com
https://www.academia.edu
https://www.scribd.com
https://www.crescenttextile.com/company-profile/
| page The CrescentTextile MillsLimited
38
Crescent textile management trainee hand book
14.Annexes
Statement of Financial Position / Balance Sheet 2021-2020
Statement of Profit or Loss / Income Statement

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Internship Report Ali Qamar.doc

  • 1. The CrescentTextile MillsLimited Internship Report The Crescent Textile Mills Limited Dedication I dedicate to Mr.Azeem Saddiqui, Mr. Fahad Shafique and Mr.Ali Murtaza that they guide me about the working criteria, organization history, departments and units working in the organization and help me in the issues that I had faced in the daily routine work. They guide me how I have to sort out the issues that I will face in the coming time span.
  • 2. The CrescentTextile MillsLimited Acknowledgement Countless thanks to almighty Allah, the lord of the whole universe and the greatest force behind my success in my life. I also pay my heartily to Hazrat Muhammad (Peace Be Upon Him) whose whole life is marvel and model of any person belonging to any walk of life. I feel great pleasure and honor to express my Heartiest gratitude and deep sense of obligation to my supervisor professor Mr.Naukhaiz Chaudhary for his keen interest skillful guidance, enlightened views, unfailing patience, mastery advice, inspire attitude and valuable suggestions for the accomplishment of present study. In fact it was not possible to bring this work to fruitful conclusion with out his day and night persuasive and sincere efforts. I pay my gratitude to all other respected teachers at University of Education Lahore, Faisalabad Campus. Especially Director of the department “Dr. Usman' who is an ideal personality and it is a great blessing of Allah that we have the opportunity to learn from him. I am highly indebted to Mr. Azeem Saddique and Mr. Fahad Shafique who provide me useful information during the internship program. I am grateful to those who have directly and indirectly contributed towards the preparation of this assignment. Finally I would like to thanks to my adoring parents, for their day and night prayers, sacrifices, encouragement, moral and financial support through out the course of study.
  • 3. The CrescentTextile MillsLimited Executive Summary The Crescent Textile Mills Limited started its business as a Private Limited Company in 1950 and subsequently converted into a Public Listed Company. It is a state of the art vertically integrated textile manufacturing Company known for its world-class textile development and exports. It engaged in manufacturing of supreme quality Yarn, Greige, Processed Fabrics, Home Textile, and Institutional Garments. Crestex have a passion for innovation and quality standardization which keeps their ready for today and tomorrow. The infrastructure and services are backed by innovative products and solutions which deliver enhanced results to their customers. Crestex is a composite Textile unit and engaged in Home Textile, Processing and Textile. Main products include Made ups, processed fabric, greige fabric, and yarn. Company has a paid-up capital of PKR 800 Million with annual sales turnover more than PKR 13.946 Billion & its assets base is PKR 17.371 Billion Customer base of the company is global with major exports to USA & Europe. Textile is the largest sector and backbone of Pakistan economy. It contributes more than 60% to the total export earnings, accounts for 46% of the total manufacturing, 8.5% of total GDP and provides employment to 38% of the manufacturing labour force of the country. Due to small number of existing processing units and increased demand of value added products, this sector has a great potential for investments. There is also a large demand of textile products in Pakistan market. Spinning converts raw material (cotton) into yarn which makes it perfectly suitable for weaving process, which converts the yarn into fabric (Cora). The weaving unit of crescent textile mills is in Hattar (KPK). There are dedicated areas, passages and procedures to process organic raw materials.Processing includes bleaching, dyeing, printing and finishing of fabric. For the production of the value added products, dyed fabric is the key element. The export of dyed and printed finished fabric are contributing a major share in the total foreign exchange earnings from textile products. This unit will process fabric on commercial basis meeting the requirements of export oriented units as well as the manufacturers of fabric and made ups for supply to the local market. After processing the finished fabric is move towards the Home textiles where that finished fabric is converted into the made ups/ finished goods according to the customer’s demand. The finished fabric is rolled on tube and stored in the fabric inventory while the finished goods or made ups that received from the home textile is stored in the made ups inventory. Shipping and Documentation department is handling all the matters regarding export consignment from the Crescent Textiles and logistics of import, export as well as all local goods and staff vehicles transportation. After arranging the vehicles the shipment is ready for the delivery and is delivered to the desired port from where the customer received the products.
  • 4. The CrescentTextile MillsLimited CONTENTS 1.Introduction……….………………………………………………………………………..1 2.Overview of the Organization……….………………………………………………….....3 2.1 History………………………………………..……………………………………3 2.2 Mission of company………………….……..……………………………………..4 2.3 Vision of company……………………………..………………………………….4 2.4 Introduction of the Organization…………………..………………………………5 2.5 Objectives…………………..………………………….…………………………..5 2.6 Market Standings…………………..………………….…………………………...5 2.7 Competitors…………………..………………………………………………..…..6 2.8 Business Volume……………………………..……………………………………6 2.9 Product Lines…………..………………………………………………………….6 3.Organizational Structure……………………….……………………………………….…8 3.1 Number of Employees……………..………………………………………………8 3.2 Main Offices………..……………………………………………………………...8 3.3 Comments on the Organizational Structure…………………..…………………...9 4.Introduction To Main Departments…………………………...………………………….9 4.1 Marketing Department..….……...…………………...……………………………9 4.2 Export Department………………………..……………..……………………….13 4.3 Finance Department………………..…………………………………………….15 5.Plan of Internship Program………………….…………………………………………..16 5.1 Introduction of the Branch…………..…………………………………………...17 5.2 Starting and ending dates of Internship…………………..………………………17 5.3 Name of Department and Duration of Training…………….....…………………17 6.Training Program…………………….…………………………………………………..17 6.1 Business Development Zone……………………………………………………..17 6.2 Spinning………………………..………………………………………………...18 6.3 Processing..…………………….…………………………………………………19 6.4 Home Textile…………..…………………………………………………………21 6.5 Inventories……………..…………………………………………………………23 6.6 Shipping and Documentation…..……………………………..……………….…25 6.7 Description of Assigned Tasks…………..……………………………….………25 7.Hierarchy of Marketing Department……………………….…………………...……....26 7.1 Department Structure……..……………………………………………………...27 7.2 Local Yarn Sales Department……………..………………..…………………….27 7.3 Number of Working Employees………….………………………………………27 8.Marketing Functions………………………………….………………………………..…27 8.1 Products and Services Offer………………..…………………………………….29 8.2 Pricing Strategies…………………………………………………………………30 8.3 Distribution Channels…………………………………………………………….32 8.4 Promotion…………….....………………………………………………………..33 9.Critical Analysis………………………….….……………………………………………33 9.1 Analysis of Micro Environment…………..….……………….………………….33
  • 5. The CrescentTextile MillsLimited 9.2 Analysis or Macro Environment………..………………………..………………34 9.3 Industry Analysis………..………….……………………………………………35 9.4 Customer Analysis…..…………………….……………………………………..35 9.5 Competitors Analysis…………..………...………………………………………36 9.6 Ratio Analysis……………………………………………………………………36 9.7 Marketing Strategies of Company……………..………..………………………..37 10.SWOT Analysis Of Crestex…………………………………………………………..…37 10.1 Strengths………………………………………………………………………...37 10.2 Weaknesses……………………………………………………………………..38 10.3 Opportunities…………………………………………………………………....38 10.4 Threats…………………………………………………………………………..38 11.Conclusions……...………………………………….……………………………………39 12.Recommendations...……………………………….…………………………………….39 13.References and Sources…………...…………………………………………………….40 14.Annexes……………...…………………………………………………………………...41
  • 6. | page The CrescentTextile MillsLimited 1 1.Introduction Crescent Textile Mills is a Faisalabad based textile unit. The company was listed at stock exchange in 1951. Crescent Textile Mills is engaged in the business of textile manufacturing of spinning, weaving, dyeing, bleaching, printing, made ups and otherwise dealing in yarn and fabrics. Flagship of large crescent group, CTM’s main area of business is in textile. As a composite unit having ISO-9002 certification on 1997, which is engaged in spinning, weaving,processing and stitching that is one of the largest exporters of textile products in Pakistan. The pioneer of Crescent Textile Mills was Mr. Mian Muhammad Shafi, who belonged to Chinyot. Crescent Textile Mills started as a weaving unit with 500 semi auto looms. Now the present picture of Crescent Textile Mills is that it is the one of the largest textile units in Pakistan. Now Crescent Textile Mills has four independent complete units of spinning, 184 weaving looms along with processing and stitching units as well. Crescent Textile Mills has one of the largest textile-processing units with a capacity of 2.5 million meters fabric monthly. All spinning, processing and stitching units are located within the same boundary while weaving unit is in Hattar (KPK) from where the yarn is converted into Greige Fabric and then the gray fabric received by the company for further processing process. Crescent Textile Mills was established in 1951 as a private limited company. Crescent Textile Mills was converted into a public limited company in 1958. The crescent group effectively controls the company. In the context of Pakistan, Crescent Textile Mills stands out for the composite nature of its activities. Superior quality standards with ISO 9002 certificate management is committed to expand into the higher value added areas of industry. The electricity consumed by Crescent Textile Mills is produced by its own power station located within the boundary of Crescent Textile Mills. The total no of employees are more than 5000 from which 2000 employees are staff and on permanent basis. Factory runs complete 24hrs a day and employees work in three-day and night shifts of 8 hours. Crescent Textile Mills is playing a vital role in the development of Pakistan specially by earning a huge foreign exchange through exports. Crescent Textile Mills sells more than 80% of its products to the foreign market. In1992-93 & 1994, the Crescent Textile Mills was awarded the President of Pakistan Trophy for export, given to the largest exporter from Pakistan in any category.
  • 7. | page The CrescentTextile MillsLimited 2 2.Overview of the Organization Crescent Textile Mills (Crestex) was founded in 1950. It’s a vertically integrated composite textile unit and engaged in supreme quality manufacturing of Yarn, Greige / Processed Fabrics, Home Textile, and Institutional Garments. 60+ years since its inception, the name of Crestex is known for its quality, innovation, and reliability all over the world.We believe our success is due to our committed workforce. Our employees have the ability to take up any challenge with a CAN DO attitude. They are focused towards a quality, speedy turnaround and exceed customer expectations. 2.1 History The Crescent Textile Mills Ltd was incorporated and set up in FSD as a public limited company. It is one of the first few textile mills to be established in the country, and also the first unit of the crescent group. The Crescent Textile Mills Ltd is situated on Sargodha Road, at an area spread on 115 acres of land and from the very inception, it had been designed as an integrated unit. It commenced its business operations in 1951 with 50316 spindles, 500 auto looms and finishing capacity of nearly 4000 meters per day. In the mid 50’s sponsor of the company decided to divert its production exclusively towards exports and became the pioneer company to have commenced export of cloths from Pakistan in 1956. With the passage of time, the company grew in stature and its sponsors became to be known as crescent family. The period up to mid 60’s was also the period of growth of the family businesses as the sponsors/ crescent family diversified their investments to more textile companies, sugar mills, jute mills, larger trading houses, shipping etc. and so the crescent family came to be known as the crescent group. As year’s road on, the Crescent Textile Mills Ltd continued to expand its exports and earned the reputation of being the leading exporter of yarn, fabric and various products in the home textile sector. The company’s prosperity broad about a better quality of life for those who worked for it. The company provides accommodation for its employees, staff and executives as well as plays grounds, parks shops, community centers, and industrial homes for their welfare. It insures that its work force is happy and their families are well cared of. In its desired to forge ahead in the competitive field of the home textile sector, the company has made investments for updating and modernizing its machinery and equipment and insures training of its employees by hiring and contracting its experts in textile for its workers for its staff. As well as sending executives to recognized institutes in the country and abroad for specialized training in management, accounting, IT and technical training. It was the first
  • 8. | page The CrescentTextile MillsLimited 3 textile company to introduce quality circles even at the worker’s level and by mid 80’s had graduated to total quality management and Deming’s 14 points. It was also the first composite company in Pakistan to obtain ISO 9002 certification. 2.2 Missionof Company “To produce superior quality products to face competition in the international market and to train the staff at the world class level to enhance the maximum shareholders value” 2.3 Vision of Company “To be the preferred choice of customers through innovative products and solutions and be a leading contributor to the economy by enhancing value for stakeholders.” 2.4 Introduction of the Organization Crescent Textile Mills is a Faisalabad based textile unit. The company was listed at stock exchange in 1951. Crescent Textile Mills is engaged in the business of textile manufacturing of spinning, weaving, dyeing, bleaching, printing, made ups and otherwise dealing in yarn and fabrics.Crescent Textile Mills Limited has four units that are working for converting the Direct Material into Finished Goods and these units are Spinning, Weaving, Processing and Stitching. So it can be termed as Vertically Integrated Unit. 2.5 Objectives Following are some main objectives of Crescent Textile Mills:  To make Crescent Textile Mills a first choice for the foreign customers by improving its quality and services.  To arrange timely production and maintain quality goods for entire satisfaction of the customers.  To extend exports all over the world through better services.  To establish and develop excellent working environment in the departments.  Computerization Incline a sense of civic responsibility in the staff members.  To achieve company’s objectives Implementation of ISO-9002 standards.  To provide the employees a friendly atmosphere to increase their commitment and loyalty towards their organization. 2.6 MarketStandings Since FY14, top line has contracted thrice, in FY15, FY16 and recently in FY20. Profit margins have also been fluctuating, dipping in FY17 and FY18, rising slightly the following year, before dropping again in FY20. Revenue in FY17 grew by close to 3 percent; local sales
  • 9. | page The CrescentTextile MillsLimited 4 grew by nearly 10 percent, while export sales declined by 3.5 percent. Local sales grew because of increase in yarn prices that were pushed upward by increase in cotton prices. Export sales remained low due to low demand, particularly in the first half of the year. However, this gain was more than offset by the increase in cost of production that climbed to 91 percent of revenue, up from 87 percent seen last year due to increases in input costs. As a result, gross margin reduced to 8.9 percent. This also trickled down to the bottom line that shrunk to Rs 113 million compared to Rs 251 million in the previous year; net margin was also down to 1 percent for the year. 2.7 Competitors As it’s major competitors are in the country as well as in the foreign markets, while concerning with the countrywide competitors, there are major competitors like Nishat Textile Mills Limited, Kohinoor textile mills limited, Gul Ahmed and Chenab textile mills limited along with major competitors in European market. 2.8 Business Volume As at June 30, 2020, over 9 percent of the total shares of the company were held by the directors, CEO, their spouses and their children. Within this, Mr. Ahmad Shafi, one of the directors in the company, held the majority of the shares. Nearly 55 percent shares were owned by the local general public, followed by 23 percent in other companies, corporate bodies, etc. Associated companies, undertakings and related parties held another 9 percent shares, majority shares in this category were owned by Trustees- The Crescent Textile Mills Employees Provident Fund Trust. The remaining about 4 percent shares were with the rest of the shareholder categories. 2.9 Product Lines Crescent textile mill produces yarn, gray cloth and high quality fabric. Their products plays an important role in the building the goodwill of the CTM. Main products of CTM are yarn; Gray-cloth, bed sheets and fabric etc. All the products are produce according to the requirement of customer order. Products The main product Line of CTM are as follow: Yarn products Fabric products Yarn Products
  • 10. | page The CrescentTextile MillsLimited 5 Cotton (Raw Material) Yarn (produced) Two types of yarn 1) - Cotton Yarn The yarn which is manufactured only with the pure cotton can be termed as cotton yarn. There is no polyester or any other chemical is used. Cotton yarn is much expensive as compared to other yarn. 2) - Poly-cotton Yarn The yarn in which polyester and cotton is used with the specified ratios of polyester and cotton can be termed as poly-cotton yarn. The cotton and poly-cotton yarn maybe carded or combed. Carded: if it is carded, it will be normal quality yarn and it will cheap in price. Combed: if it is combed, it will be smooth and of good/fine quality and it will be higher in price. Fabric Products
  • 11. | page The CrescentTextile MillsLimited 6 Processed Fabric  Printed Fabric  Dyed Fabric  Bleached fabric or white  Stitched Items / Made Ups Finished Products/ Made ups Quilt Set Blanket kitchen napkin Fitted Valance Sheet Flat Sheet Duvet cover 3.Organizational Structure Crestex Organizational Structure Zones & Abbreviations Area -------------Organization -------------Ab Area ------------Organization ------------Ab A Spinning Spg A Engineering EG B Spinning Spg B Supply Chain SC C Weaving Wvg C Human Resources HR D Processing PR D Finance FN E Home Tax HT E Business Development BD
  • 12. | page The CrescentTextile MillsLimited 7
  • 13. | page The CrescentTextile MillsLimited 8 3.1 Number of Employees The total no of employees are more than 5000 from which 2000 employees are staff and on permanent basis. Factory runs complete 24hrs a day and employees work in three-day and night shifts of 8 hours. 3.2 Main Offices As we know that The Crescent Textile Mills Limited was set up in 1950 under the Companies Act, 1913 (now Companies Act, 2017). The company is in the business of textile manufacturing that comprises of spinning, combing, weaving, dyeing, bleaching, printing, stitching, etc. It also deals in yarn, cloth, and fabrics made from raw cotton and synthetic fiber. The production unit is located in Faisalabad, while the weaving unit is in Hattar, Khyber Pakhtunkhwa. Key People CEO: Mr. Muhammad Anwar Chairman: Mr.Khalid Bashir Company Secretary: Mr. Naseer Ahmad Chaudhary Address: The Crescent Textile Mills Limited, Mills Premises, Sargodha Road, Faisalabad Registrar: Corptec Associates ( Pvt) Ltd. 503 E Johar Town, Lahore. Auditor: Riaz Ahmad & Company Chartered Accountants. Fiscal year End: June Tel: +92-41-111-105-105 Fax: +92-41-8786525 3.3 Comments on the OrganizationalStructure As in the above discussion the complete structure of the Crescent is mentioned that how they convert the cotton into yarn and how the employees and workers are working, overall structure of Crestex is fantastic but the machinery used in the units of the Crestex for the production is a bit older they have to use latest machinery which helps in increase in overall production. 4.Introduction to the Departments 4.1 Marketing Department Marketing department of CTM for the execution of orders as well as marketing of the products in foreign countries. The main objective of the department is to generate the export business with quality products and better services as well as to provide efficient after sales services. 4.2 Export Department Functions  Arrangement of grey cloth and yarn for the export orders. Demand
  • 14. | page The CrescentTextile MillsLimited 9  When the grey procurement department receives demand from PPC to purchase grey cloth or yarn, now it is their responsibility to arrange required quality and construction of cloth. So they adopt these ways:  Purchase of grey cloth from the local manufactures  Providing own yarn and manufacturing grey from outsider with that yarn.  Using CTM own grey and yarn.  Entry in register and computer  After receiving demand grey procurement department enters the demand in to the register and computer and 1 copy of these reports send to the CEO  Contract with local parties  Now production department contract with the different mills to provide them required construction of grey cloth either with their yarn or yarn provided by CTM.  If the party agrees to take yarn from CTM and ready to make cloth with that yarn on their machines that is a power loom or auto looms then a contract is finalized after setting a suitable price with the approval of CEO. I) Comparative report After receiving of quotation the comparative report is made and sent to CEO for approval. In that report all the comparison is made subcontractors according to the rate offered by them. II) Price Approval CEO gives the price approval at the quotation of vendor or subcontractor. If the price quotation is rejected it is negotiated with party again and revised quotation is send to CEO for approval. III) Contract Issue After the price approval by CEO, a contract is made including all the terms and conditions settled with party. The contract contains the name of party, the date of issuing the contract, quantity and quality of fabric, counts and number of bags of yarn. IV) The Yarn Issued To Party This procedure takes place when exports sales section provides the yarn to the party / contractor for construction of cloth. The expected yarn is calculated in order to make a specific quality and quantity. After that a dispatched schedule is prepared in order to provide the yarn to the party for making the grey cloth. The delivery of yarn to the party is made according to the dispatch schedule. The finished grey cloth delivery is also set with the party according to the export requirements. V) Maintaining record When a contract is finalized then production department is responsible to maintain record of yarn, which is supplied to the parties and grey cloth, is received against that yarn from these parties. Similarly it also maintain the record of CTM yarn and grey delivery to PPC
  • 15. | page The CrescentTextile MillsLimited 10 department. For this purpose the production department updates two reports daily and submit them to CEO. VI) Inspection report to export sales section After receiving the cloth, in grey cloth go-downs its inspection is made and inspection report is prepared. On the basis of inspection report the cloth status report is prepared. The report is in triplicate form and sent to export sales department. One copy is send to party and other is sent to the sales account and third is retained to the office record. The quantity of grey cloth is entered in party wise register according to the inspection report. VII) Rejected goods to party The rejected goods are returned back to the party. The rejected grey cloth is bought from the party only after the approval of CEO at reduced rates as compared to normal rates. Rejected grey cloth is used in printing. Orders booked by the customers considering for end use. The rejection can also be sold in the local market. VIII) Bills from Party Bills are received from the party against manufacturing or purchasing of grey cloth. The quality, quantity and the width verified in view the contract made with party by export sales department. Verification of the bills is made through the records (that records is maintained in party wise register and relevant files). After verification the bills are sent to sales account department for payment. IX) Export documentation In the modern world all countries whether developed or under developed are pre occupied with problems of selling merchandises in foreign countries. When goods are exported a number of documents are to be prepared unless the overseas trade is properly documented, the exporter cannot receive payment and the importer cannot make it. The major documents involved in the export process or in the foreign trade are: 4.3 Finance department This is the major department of the company. Finance department is located with the factory. It prepares different kinds of financial reports and gives information to management for decision-making purposes. Finance department prepares the Income statements, Balance sheet, Trail balance, Cash flows, Production report for the whole month, stock taking report yield comparison report etc. these all reports are helpful for the management to make production plan, financing decisions and other important matters. The head of the department is finance manager. He is a chartered accountant. Functions of finance department
  • 16. | page The CrescentTextile MillsLimited 11 Following are the main functions of finance department  To prepare monthly and half-yearly reports  To keep the record of inventory and stock  To maintain a liquid position  To maintain adequate cash to run the operations of business  To reconcile the bank statements  To make payments to the suppliers  To maintain debt and credit balances of the customers  To deal with the sales tax and income tax departments  Preparations of vouchers  Prepare profit and loss accounts & income statements  Keep record for the payment of salaries 4.4 Spinning Crestex spins diverse raw material (cotton) into yarn which makes it perfectly suitable for weaving. Crestex have four spinning mills. There are dedicated areas, passages and procedures to process Organic raw materials. (including Organic & Normal brands). The company manufacture two types of yarns 'Combed and carded'. The testing laboratories ensure that we produce only the best quality of yarn which makes us unique and the most trusted brands in the market. 4.4 Weaving We have state-of-the art weaving facility, based at Hattar, Haripur, KP. Weaving converts yarn into the fabric. Having a phenomenal capacity of producing 10.82 million linear meters
  • 17. | page The CrescentTextile MillsLimited 12 per year; Crescent Textile Mills weaving unit has been utilizing systematic, energy-saving and productive-modernized techniques to fulfill customer demands. The unit consist of 112 Air Jet looms ranging from 75” to 134”, with electronically equipped Dobbie's which are used for converting its own created yarn into customized fabrics. 4.5 Processing Crestex aims to focus the need of market, and in doing so, it keeps itself updated with the latest equipment and machinery. In Processing division, Crestex has up-to the mark machinery from Germany, Austria & Italy. Basically in processing the gray fabric can be converted into finished fabric by doing bleaching, dying, printing and finishing. The grey fabric is issue to processing where the singing process is implemented, it burns the rashes of grey fabric after that it will be chemicalized in the process of sizing, then it will be desized through flame to remove the extra chemicals from the gray fabric. After desizing the grey fabric again chemicalized for completing the process of chemicals. There is a continuous Bleaching Plant, Continuous Pad Thermosol, Pad Steam, updated Reggiani and Zimmer (Narrow and wider width fabric) Rotary Printing Machines, 3 Monforts and 1 Bruckner Stenters & Ramisch Calender Machine.
  • 18. | page The CrescentTextile MillsLimited 13 Bleaching Plant Crestex Processing department has capability of printing designs up-to 16 colors with a workable width of 300cm. 4.6 Home Textile Uniquely designed and finely stitched Home Textiles adds value to any home and the beholders eyes get the pleasure of seeing fresh colors all the time. Be it any theme based bed room Made-up, or any customized product for specific use, we master elegance in all our products. 4.7 Engineering Engineering puts a strategist dream into reality. Engineering division ensures optimum plant machinery selection, In time & reliable installation, effective & efficient utilization of capacities, economic and careful users of resources and assurance of healthy and hygienic work conditions. This division is responsible for power generation and its uninterrupted supplies to the users. Currently it generates about 26 Mega Watts electricity for production and residential facility.
  • 19. | page The CrescentTextile MillsLimited 14 Mechanical, Electrical, Electronics & Civil are the largest functions under Engineering and with the prime responsibility of the maintenance and upkeep of production facilities under the roof, it also takes care for engineering developing activities. 4.8 Out sourcing Grey Procurement arranged grey fabric for export orders. Departmental Objective Procure fabric against export orders Procure local purchase and IMPORT Portfolio of Services/ Key Responsibilities • Successful delivery of customer orders, in case of procurement • Internal/external coordination for production according to client specs 4.9 Import and Export Shipment & Documentation Department is handling all matters regarding export consignments from Crestex and Logistics of Import, Export as well as all Local Goods & staff vehicles transportation. 4.10 SystemAudit The department of System Audit at Crestex exists to establish, implement and maintain requirements of latest international standards of management systems and product certification. Keeps the company compliant with relevant laws including the requirements laid down in buyers' code of conduct. EHS section of SA dept is mainly responsible for keeping Plant operation safe for the people working in it, keep environment clean for the health, and ensure that plant and its operations have no harmful effects on the people and natural environment in and around the production facility. Guiding philosophy of SA Dept is rooted in the ethical value of caring for the Crestex, people and the community as a whole, now and in the future. The mission is to maintain all activities at the Crestex plant, safe, healthy and environment friendly. 4.11 Finance Finance is an art, responsible to ensure balance between sources and uses of funds available to the organization. It also ensures effective utilization of the funds in order to generate revenue and maximize profitability. The functions of Finance at Crestex involves following operations related to finance: 4.12 Business DevelopmentZone Business Development is the process of planning and executing the conception, pricing promotion, and distribution of ideas, goods, services, organization, and events to create and maintain relationships that will satisfy individual and organizational goals. Business Development has dynamics of innovation and creativity.
  • 20. | page The CrescentTextile MillsLimited 15 5.Plan of Internship Program Getting knowledge from the institutions, it is necessary to conclude that how much this knowledge is helpful and useful in the practical life and how it helps us in our related field. So, for that regards it is advised to do the Internship program from a well reputed organization and get knowledge about the working of the organization. After a deep analysis, I concluded that Crescent Textile Mills is the organization where I have the opportunity to analyse my educational knowledge with the practical organizational working. 5.1 Introduction of the Branch/ Area office of the organization The Crescent Textile Mills Ltd is situated on Sargodha Road, at an area spread on 115 acres of land; and from the very inception, it had been designed as an integrated unit. Crescent Textile Mills is a Faisalabad based textile unit. The company was listed at stock exchange in 1951. Crescent Textile Mills is engaged in the business of textile manufacturing of spinning, weaving, dyeing, bleaching, printing, made ups and otherwise dealing in yarn and fabrics. Department: Business Development Zone(BDZ) Address: The Crescent Textile Mills Limited, Mills Premises, Sargodha Road, Faisalabad Registrar: Corptec Associates ( Pvt) Ltd. 503 E Johar Town, Lahore. Auditor: Riaz Ahmad & Company Chartered Accountants. Tel: +92-41-111-105-105 Fax: +92-41-8786525 CEO: Mr. Muhammad Anwar 5.2 Starting and Ending dates of Internship Started Date: 09 December 2021 Ending Date: 20 January 2022 5.3 Name of Department and Duration of Training Business Development Zone(BDZ) During my internship program the major department in which I got training is Business Development. In business development basically the employees takes the orders from the international customers and get updated from the customers regarded their purchase orders and also updated with the factory production and execution of the customer orders. Expect from the business development I visited several other departments as well which are as follows: Business Development Zone (6 Weeks) Spinning (1 Days) Processing (3 Days) Fabric Inventory (1 Day) Home Textile (4 Days) Cutting Department (2 Days) Stitching Department (2 Days) Packing Department (2 Days) Made ups Inventory (1 Day)
  • 21. | page The CrescentTextile MillsLimited 16 Shipping and Documentation Department (1 Day) 6.Training Program 6.1 Business DevelopmentZone Business Development is the process of planning and executing the conception, pricing promotion, and distribution of ideas, goods, services, organization, and events to create and maintain relationships that will satisfy individual and organizational goals. Business Development has dynamics of innovation and creativity. Departmental Objectives Business Development ensures continuous revenues streams and generate revenue. High moral values, nurtured through the year of entrepreneurial spirit of the people operating this organization make Crestex an exception where value is created through exceeding customer expectations. Business Development has divided in following Sections:  Business Development (UK, EU, H&H, NSA & OAA)  Crestex Home Store Portfolio of Services/ Key Responsibilities  Innovative concepts based on market research  Customer relationship management  Development and execution of corporate Business Development strategy  Development and implementation of promotional and business development plans  Successful delivery of customer orders  Internal coordination for production according to client specs  Development and implementation of a market-based pricing strategy Key Result Areas  Generation of revenue through Business Development activities  Meet customer expectations/taste  Optimum utilization of the resources available to the department  Make sure that pricing and other strategies of Crestex comply with the overall corporate strategy of Crestex 6.2 Spinning Crestex spins diverse raw material (cotton) into yarn which makes it perfectly suitable for weaving. Crestex have four spinning mills. There are dedicated areas, passages and procedures to process Organic raw materials. (including Organic & Normal brands). The company manufacture two types of yarns 'Combed and carded'. The testing laboratories ensure that we produce only the best quality of yarn which makes us unique and the most trusted brands in the market.
  • 22. | page The CrescentTextile MillsLimited 17 Crestex also produces fancy yarns like Slub, Dyneema, linen, Acrylic, Duo core, wool, Colima, flax productions. Besides the best Pakistani cotton and medium staple, long staple USA (Pima), Egyptian (Giza), Indian (DCH) and Greek cotton are also used for finer counts. Our world-class processes are executed excellent people. The company state-of-the-art machinery belongs to prestigious manufacturers such as Rieter Swiss, Germany, Japan and Chinese. 6.3 Processing Crestex aims to focus the need of market, and in doing so, it keeps itself updated with the latest equipment and machinery. In Processing division, Crestex has up-to the mark machinery from Germany, Austria & Italy. Basically in processing the gray fabric can be converted into finished fabric by doing bleaching, dying, printing and finishing.
  • 23. | page The CrescentTextile MillsLimited 18 Steaming 2nd Hard wash The grey fabric is issue to processing where the singing process is implemented, it burns the rashes of grey fabric after that it will be chemicalized in the process of sizing, then it will be desized through flame to remove the extra chemicals from the gray fabric. After desizing the grey fabric again chemicalized for completing the process of chemicals. Now the grey fabric is put on the beam for rotating for absorption of the chemicals by the fabric. After rotating the fabric will be washed that can be called as first wash of the fabric. After first wash the fabric will be bleached through the bleaching plant. After bleaching the fabric, the second hard wash is done on the fabric for removing the chemicals and unnecessary bleach from the fabric. In the next step the fabric will be dryed through steamer. The fabric will be pressed after that the white fabric will be ready from where it will be moved to raising, dying and printing, after that it will be finished and the folding is done after that it will be rolled on tube. Grey fabric White Fabric Ready There is a continuous Bleaching Plant, Continuous Pad Thermosol, Pad Steam, updated Reggiani and Zimmer (Narrow and wider width fabric) Rotary Printing Machines, 3 Monforts and 1 Bruckner Stenters & Ramisch Calender Machine. Crestex Processing department has capability of printing designs up-to 16 colors with a workable width of 300cm. Singing Printing Raising Dying Finishing Rolling Folding Desizing Chemicals Bleaching First Wash Rotating Pressrizing
  • 24. | page The CrescentTextile MillsLimited 19 Zimmer Machine ReggianiMachine To enhance the designs clarity, they have further moved ahead and installed latest Laser Engraving machine that helps in producing more clarity in critical designs. Design and Color Matching along with excellent color and consistent fabric results have always remained the unique feature of Crestex output. Crestex Product Design & Development department uses cutting edge and other innovative methods to produce new products with diverse textures and strategies to meet new trends of fashion all over the globe. 6.4 Home Textile Uniquely designed and finely stitched Home Textiles adds value to any home and the beholders eyes get the pleasure of seeing fresh colors all the time. Be it any theme based bed room Made-up, or any customized product for specific use, we master elegance in all our products. Basically there are three major departments working for the Home Textile which are: I. Cutting Department II. Stitching Department
  • 25. | page The CrescentTextile MillsLimited 20 III. Packing Department I) Cutting Department The Fabric received from the processing unit is rolled on tube and is ready for cutting move towards the home Textile unit cutting Department for cutting according to the demands of the customer. After cutting the fabric it will be send to the work in process department for the proper record maintenance. II) Stitching Department After Cutting the fabric according to the sizes of the product it will be shifted to the stitching department for stitching the several products according to the customer demand some of the Stitched article names are :  Flat Sheet  Pillow Covers  Fitted Sheet  Plated valance sheet  Fitted valance sheet  Duvet/Quilt Cover  Table Linen  Bed Linen  Curtains  Kitchen Linen  Patient Gowns Other Products on Customers Demand During the Stitching some accessories like Elastics, labels, Zip, Buttons, Thread etc are used. Having a whisk of 462 state-of-the-art sewing machines highly equipped with modern technologies are integrated into Five sewing facilities. Further, it have in-house set of quilting, embroideries and most modern fabric spreading cutting machine with a production capacity of 2.5 million meters per month.
  • 26. | page The CrescentTextile MillsLimited 21 III) Packing Department When the product is stitched according to the demand of the customer needs it will be move for the inspection and packing to the packing department for the proper process.Further more some accessories like cartons, stickers, insert card and poly bags etc are used. Product line is tailored to cater diverse and rich patterns, designs and sizes in respect to clients requirements. Inventories Basically there are two types of inventories in Crestex I) Fabric Inventory II) Made up Inventory I) Fabric Inventory The major activity performed by the fabric Inventory is to received fabric from processing against move order and issue fabric against demand number to Home Textile. The Fabric issued to home textile is ready for cutting and the fabric which is rolled on tube can sometimes directly exported to the customer according to the customer demand. Material or fabric is packed according to specific location, that where that specific fabric placed. The fabric maybe placed sequence wise, order wise or design wise II) Made Ups Inventory
  • 27. | page The CrescentTextile MillsLimited 22 The made ups are received from the home Textile to the shipment store where made ups are stacked in location wise. PPC and BD plan the container for loading and Shipping. They received stock from Home Textile then load and Shipment after verification. SND arrange vehicle for Shipment and Ready Documentation for the successful Shipment. To ensure end to end hassle free, smooth, efficient and effective production operations to deliver in time quality products and customer service with stringent cost controls. Inventory management performed the activity to:  Ensure that all material is protected from damage and in suitable conditions for production/maintenance purposes.  Make sure that all goods are adequately protected from damage, deterioration and loss, in order that they remain in optimum conditions for use.  Make sure that all goods are delivered well on time against proper documentation to get the smooth flow of Production.  Updating of all inventory records.  To check that stock are used in rotation 6.7 Descriptionof Assigned Tasks(The Task I Performed) During my internship period at Crestex I worked in Business Development Zone where I have to do the fabric costing and check the record of performed orders. I do analysis of Sample Order Request (SOR), Assortment Sheet, Lab Dips, Strike Offs, Fabric Costing and Made-ups Costing. They assigned me to visit the spinning unit and to see how the cotton is converted into yarn. On the other end they also assigned me to analyse the working that how the grey fabric can be converted into the white fabric. After that the activity assigned to me is to check that how the white fabric can be delivered to the customer and on the other end how the white fabric is converted into the products demand by the customers after dying, printing and finishing depends on the customer requirements. For getting the knowledge and details about the products, the department assigned me the activity to visit the Home Textiles and to check that how the fabric can be converted into the finished goods or made ups, in Home Textiles I visit the cutting,stitching and packing departments and after this the made ups are ready according to the demands of the customers. After the made ups the final step is that the made ups are moved towards the inventory department and for that I visited the inventory department where the final products are stored and ready for the export. I assigned to visit the Shipping and Documentation department to get knowledge about the payment terms which are used in the Crescent Textile Mill for the purpose of successful shipping and delivery purposes.
  • 28. | page The CrescentTextile MillsLimited 23 7.Hierarchy of Marketing Department AVP = Assistant Vice President SM = Senior Manager MGR = Manager DM = Deputy Manager AM = Assistant Manager MTO = Management Trainee Officer Executive Director Business Development Assistant Vise President Senior Manager Management Trainee Officer Deputy Manager Officer Manager Assistant Manager
  • 29. | page The CrescentTextile MillsLimited 24 DM MT O AM OFFIC ER DM MG R OFFIC ER AM DM MT O 7.1 Department Structure 7.2 LocalYarn Sales Department There is also a sub department in the Business Development Zone for the Local Sale in Pakistan of specified products which is in the result of order completion for foreign customers. There is also extra production for export quality purposes and any damages or wastage so the quantity that produced extra, to fulfil the order are sold in local market for local customers. This sub department also sales the yarn to the local market customers, usually within Pakistan. 7.3 Number of Working Employees In the Business Development Zone, currently the employees working in the office is 32. From these 32 employees, 8 employees are working in the sub department performing there duties in dealing the local yarn market customers. 8.Marketing Functions The company exports are the major portion of both its yarn as well as cloth production. In the local market yarn is sold directly to brokers who in turn sell it to other mills for further processing. Grey fabric is sold on cash basis. AVP EDBD SM SM MGR DM MGR MGR MG R DM DM OFFIC ER MT O MT O OFFIC ER
  • 30. | page The CrescentTextile MillsLimited 25 Managing marketing information Marketing consist of people, equipment and procedures to get, sort, analyze, evaluate and distribute needed timely and accurate information. Internal record systems The basic information system used by marketing managers is the internal record system. It includes order to payment cycle, sales reporting system prices, inventory level etc. By receiving these in formations, managers can spot important opportunities and problems. The Crescent Textile Mills is maintaining its internal records by keeping order to payment cycle. In this system marketing department keep order up-date total order quantity, balance quantity etc. excise dept. Prepared invoice under the instruction of sales dept and goods are sent to their respective orders by special delivery. Every firm has maintain its marketing intelligence system for the feed back from customers and agents etc that what has been happening in the market. Marketing intelligence system is a set of procedures and sources used by managers to obtain their every day information about pertinent development on the marketing environment. The production staffs of Crescent Textile Mills visit the end users for gathering information about their product results and they visit to end-user to solve their problems. Marketing research systems Every manager is required to conduct marketing research, formal research on specific problems and opportunities; they conduct a market survey and product preference test and a sales forecast. Market demand Sales representative/agent collect data of total yarn demand. Specific demands of particular count are determined and calculate the number of users of said product is calculated. Then total demand is calculated and Crescent Textile Mills plans to get maximum share from the market demand. Marketing Mix Marketing mix is the marketing task that the firms are to be required its objective in the target market. The marketing mix consists of every thing the firm can do to influence the demand for its product. The many possibilities can be collected into four groups of variables known as the “4p’s”.  Product  Price  Place  Promotion
  • 31. | page The CrescentTextile MillsLimited 26 8.1 Products and Services Offered Crescent textile mill produces yarn, gray cloth and high quality fabric. Their products play an important role in the building the goodwill of the CTM. CTM exports more than 80% of its products and remaining they sell in the local market. Main products of CTM are yarn; Gray- cloth, bed sheet and fabric etc. All the products are produce according to the requirement of the customer orders. The main products of CTM are as follow: Yarn products Fabric products Yarn Products Two types of yarn Cotton Yarn The yarn which is manufactured only with the pure cotton can be termed as cotton yarn. There is no polyester or any other chemical is used. Cotton yarn is much expensive as compared to other yarn. Poly-cotton Yarn The yarn in which polyester and cotton is used with the specified ratios of polyester and cotton can be termed as poly-cotton yarn. Fabric Products Processed Fabric  Printed Fabric  Dyed Fabric  Bleached fabric or white  Stitched Items / Made Ups Some of the Finished Products/ Made ups of CTM are as follows  Bed Leering  Home Furnished Products  Bed Sheets  Quilt Set  Kitchen Knap Kin  Kitchen Towel  Kitchen Apron
  • 32. | page The CrescentTextile MillsLimited 27  Blanket Cover  Duvet Cover  Curtain 8.2 Pricing Strategies Pricing is the amount of money that customer have to pay to obtain the product. The price policy of the company should be in such a way that it should produce a reasonable profit for the company and satisfy the customer. There are two types of costs: Fixed cost Variable cost I) Fixed cost Fixed cost is the costs, which remain always same whether, are produce large quantity. Therefore, companies always try to use there full capacity of production because with increase in production the fixed cost decreases. II) Variable cost Per unit variable cost rises as the quantity produced decreases. Following factors are included in variable cost:  Dyes and Chemicals  Transportation  Cost of material  Strategies In Price Fixing There are two types of price fixing strategies Directly to customer Indirectly to customer I) Directly to customer If they sell their product directly to the customer then they fix price in such a way: Fixed cost + Variable cost + Desired profit II) Indirectly to customer If company sells their products indirectly then they fix price in such a way
  • 33. | page The CrescentTextile MillsLimited 28 Fixed cost+ Variable cost + Desired profit + Middle man’s commission In this case the profit margin depends upon the quality and condition of the market. If the market is new then the price will be new to attract the customers and compete the existing competitors. Pricing procedure for export Crescent Textile Mills has following procedure for exports Inquiry: Customer inquiries are received from telex, fax and letter. They are directly sent for approval to Chief Executive and after approval sent to concerned department. I)Costing: Costing sheets are prepared upon the approval of Chief Executive. In the absence of CE, department in charge approves price. If both are not available then section in charge is allowed to quote the price. II)Approval: CE gives the approval or may give other price to be offered. III)Contract review & check sheet: Section in charge takes following steps before issuing a contract: IV)Prepare contract review check sheet: The requirements are adequately defined and involvement’s of production areas. In house/out side have the capability to meet the order requirements. After getting approval of costing and review of customer requirements, prices are quoted to customer for confirmation. After confirmation of prices by customer, sales contract is issued to the customer with complete detail of construction, width/size, price, quantity, delivery, payment terms etc. and the cloth order is sent to relevant department. V)Purchase order: Purchase indent folder are received from customer pertaining to different contract booked sectional in charge check and see any discrepancy of the contract if any is found, then it is come to the knowledge of the customers for amendment. VI)Grey demand: Grey demand placed to the following department:  To export sales section for new order or revision.  To Planning Production and Control (PPC) they have coordination between export and processing department.
  • 34. | page The CrescentTextile MillsLimited 29  The stock management for updating stock position.  Inspection Grey cloth for issuance of Grey to processing.  Strike off preparation & approval:  Customer sends their designs either as on art paper; as paper sketch or fabric cutting. From these cuttings the strike off is made. VII)Assortment: Once customer is satisfied with strike off, the order quantity is assorted with design. VIII)Letter of credit: L/C is established and after receipt of L/C these are checked with regard of ordered goods by the sectional in charge and discrepancies in L/C are noted and the customer is informed for amendment. IX)Dispatch of goods: Dispatch able goods detail along with samples received from folding department. Each section verifies quantity of goods to be dispatched, they intimate to S &D section to dispatch goods. X)Shipment: Shipment & dispatch is responsible for all documentation and shipment of goods by air and sea. XI)Customer complaints: After receiving the goods if customer found any defect, he complaints the same to the concerned department in charge. Sometimes sent the defective sample for review. 8.3 Distribution Channels CTM exports more then 80% of its products. They are using two types of channels of distribution in export their products.  Direct Channel (CTM Customer)  Indirect Channel (CTM Middle man (agent) Customers) As most of the products of CTM are exported, so they use the different modes of transportation to transfer the product from CTM to the customer country.Mostly CTM exports its products through ships. There are other modes of transport also being use: Trucking Companies Airlines Companies
  • 35. | page The CrescentTextile MillsLimited 30 Shipping Companies CTM exports its products to all over the world in the major countries are as follows:  U.K  U.S.A  Canada  Australia  Germany  Holland  U.A.E  Egypt  Malaysia 8.4 Promotion The CTM has not any promotion point its products. Because the demand of their products in the world is very high. We can easily judge them from their work. Our export figure is varying high as compare to any individual company. Sources Of Communication CTM uses following sources of communication:  Textile exhibition  Personal visit to the customer  Customer visit to the CTM  Fax, Telephone, Mail, e-mail etc 9.Critical Analysis 9.1 Analysis of micro environment The micro environment relates to the immediate periphery of an organization and directly influences the organization on a regular basis. Hence, it is also known as the task environment. It is important for an organization to monitor and analyse all the elements of its micro environment like company, suppliers, customers and competitors etc.
  • 36. | page The CrescentTextile MillsLimited 31 Crescent Textile Mills (Crestex) was founded in 1950. Its a vertically integrated composite textile unit and engaged in supreme quality manufacturing of Yarn, Greige/Processed Fabrics, Home Textile. Crescent Textile Mills has four independent complete units of spinning,weaving, processing and stitching. Crescent Textile Mills has one of the largest textile-processing units with a capacity of 2.5 million meters fabric monthly. Company purchases important materials for all zones of Crestex from major local suppliers like product accessories, machinary equipments/accessories, raw materials, chemicals and raw cotton etc. Some of the important local suppliers are Color Club, Zafar Habib, RS Printer and General Chemicals etc. The major competitors are in the country as well as in the foreign markets, while concerning with the countrywide competitors, there are major competitors like Nishat Textile Mills Limited, Kohinoor, Gul Ahmed and Chenab textile mills limited along with major competitors in European market. The customers of the Crestex is usually from the foreign countries because Crestex is working as an exporter and they directly sell the products to that specific customers stock rooms.The customers are emphasizing on quality over all other thing and can easily search the most cost-effective supplier anywhere in the world. Keeping this in mind, Crescent Textile Mill’s focus has been on meeting its customer’s demands and requirements, improving its competitiveness, increasing productivity, and enhancing its existing quality control systems. 9.2 Analysis of Macro Environment A macro environment refers to the set of conditions that exist in the economy as a whole, rather than in a particular sector or region. So for the analysis of the macro environment of Crestex we have to look the policies adopted by the Crestex. Policies CTM has adopted the following policies:  Provide consistent quality products and services with on time delivery to achieve and enhance customer satisfaction level.  Provide safe & conductive working environment to employees and encourage their involvement in the never ending effort to improve quality of our products and services.  Minimize environmental impact through prevention of pollution, solid & liquid waste management and conversation of natural resources.  Promoting awareness and importance of Quality & Environment among employees, community and suppliers.  Ensure continual improvement and compliance with customer & relevant environmental legislation & regulations.
  • 37. | page The CrescentTextile MillsLimited 32 Demographic Factors As we know that Crestex is working as a exporter and it has to focus on the demographic factors of the countries in which basically the products are delivered and usually in the demographic factors the company have to focus on the:  Population size,growth,density  Urban and rural distribution  Climate and weather variations of those countries  Shipping distances  Physical distribution and communication networks  Natural resources of those countries Cultural Factors While export the company have to focus on the cultural factors of the countries to which the products are delivered, basically in simple the culture is nothing but values of an individual or the customer. Usually CTM focuses on the cultural behaviour of the customer and tries to deliver the products according to the customer expectations by keeping in mind the cultural behaviour of the customer as well. 9.3 Industry analysis A market assessment tool used by businesses and analysts to understand the competitive dynamics of an industry.CTM industry is engaged in the business of textile manufacturing comprising of spinning, combing, weaving, dyeing, bleaching, printing, stitching, buying, selling and otherwise dealing in yarn, cloth and other goods and fabrics made from raw cotton and synthetic fibers and to generate, accumulate, distribute,supply and sale of electricity. So the Crescent Textile Mills has the power of these sources as compared to other textile industries. 9.4 Customer analysis In simple words Customer analysis is a critical section of a company’s business plane or marketing plane. It identifies target customers, ascertains the needs of these customers, and then specifies how the products satisfies these needs. As we know that Crescent textiles is working as a export and for that regards the company have to target the customers that what type of customers they have to make, usually focuses on the customers that assure them that they will stay with them for the future time span and then analyse the demand of the customers and have to get complete knowledge about the needs of the customers, they have to analyse that what the customer wants(white fabric,dyed
  • 38. | page The CrescentTextile MillsLimited 33 fabric,printed fabric or any made up/ finished goods like bed sheets,duvet covers etc), after delivering them the products according to the customers demand the company ascertains that rather the customer is satisfied with the delivered products because if the customer is happy from the products, the company make the good relation with the international customers and sometimes also got referrals from the customers. 9.5 Competitor Analysis The business environment of Crescent Textile Mills is facing tough competition. Its major competitors are also inside the country as well as in the foreign markets. While concerning with the countrywide competitors, there are major competitors like Nishat Textile Mills and there are also other major competitors in the European markets. The market for textile product is becoming more competitive every year. The customer is emphasizing on quality over all other things and can easily search the most cost effective supplier anywhere in the world. Keeping this in view, Crescent Textile Mills focus has been on meeting its customer‟s demands and requirements, improving its competitiveness, increasing productivity and enhancing its existing quality control systems. 9.6 Ratio Analysis Current Ratio = current assets/current liabilities = 9051337/9379445 = 0.97:1 Net Profit Ratio = net profit/sales*100 = 515650/17817252 * 100 = 2.90% Debt to Asset Ratio = total debts/total assets = 10389925/20264471 = 0.52:1 Quick Ratio = current assets-stock/current liabilities = 9051337-3711478 = 5339859 = 5339859/9379445 = 0.57:1 Equity Ratio = equity/total assets = 9874546/20264471 = 0.49:1 Debt to Equity Ratio = total debts/equity = 1039925/9874546 = 0.10:1 Note: These figures are taken from the financial statements of crescent textile mills for the year 2021.
  • 39. | page The CrescentTextile MillsLimited 34 9.7 Marketing Strategies ofCTM Although it may be the duty of the government to ensure availability of cotton at a reasonable price, it is the exclusive responsibility of Crescent Textile Mills to implement the total quality management concept. If units are able to minimize wastage, optimize cost of production, improve quality standards, ensure product diversification and learn to market the finished products, no country can compete with Pakistan. Taiwan, Hong Kong, Korea, Japan, Bangladesh are the large manufacturers and exporters of value added textile products, but are dependent on Pakistan and other countries for their requirements of cotton, cotton yarn and fabric. Their edge is in finishing good quality fabric; producing attractively designed garments maintaining quality standards and abide by delivery commitments. These countries also follow different marketing strategies, while the Pakistani manufacturers first produce a product and then try to locate a customer; other countries produce what the importers demand. Not only this, buyers are often willing to pay a premium for odd specifications, short delivery time or immediate commencement of shipments of small lots, extra care in meeting specification and better quality standards, using better quality package which may not cost as much as the premium offered. 10. SWOT Analysis Of Crestex 10.1 Strengths  Crescent Textile Mills is using imported machinery  It has a strong market image  The customer is aware of the name of the company  It has high financial resources  It has competent staff working for the progress of the company  It has automated system of production  Organization has friendly environment  It has certificate of ISO 9002  It has a wide range of products  It always sets new standards for quality, Its design studio is equipped with latest technology.  It has given a large quota for exports in USA and Europe
  • 40. | page The CrescentTextile MillsLimited 35 10.2 Weaknesses  Crescent Textile Mills has ignored the local market  Transit time for international market is comparatively long as compared to India and China.  Wastage is very high especially in spinning sector  Crescent Textile Mills has no proper sale system for cotton waste and yarn waste.  Some time delivery gets late due to lack of production planning  Middle level management is demotivated due to low salary package and promotions are held after a long period  There is no job commitment among the employees.  There is no proper criteria for performance appraisal that’s why staff in not motivated 10.3 Opportunities  As Crescent Textile Mills is ISO-9002 certified company so it has a chance to increase & expand business all over the world.  The demand of its products is high in international market  Govt is providing rebate facility  Long term loans are easily available  Company can expand its operations easily  Anti dumping duties in European market are overdrawn, so the chance is to increase the export as compared to last years.  Devaluation of rupee made Pakistani export more acceptable to the foreign buyers. There is a chance to compete better now.  Govt’s pre import-export policy for cotton is also in favor of Crescent Textile Mills. 10.4 Threats  Foreign investment in textile sector in Sri Lanka, Bangladesh and India is a danger in future for Crescent Textile Mills  It has been seen that many other groups in Pakistan have entered in competition with Crescent Textile Mills. If they will not be competed well, there is a chance that they can get share of export from foreign buyers.
  • 41. | page The CrescentTextile MillsLimited 36  South Africa is thinking about to impose the anti-dumping duties on Pakistan textile exports. If it is imposed, a reasonable export share and big market may be lost.  There is no proper attention towards Russian market. Crescent Textile Mills can get big orders from Russia. If attention will not be given towards this side there is a chance that any other competitor can introduce its products in Russia and this market can be lost.  High inflation rates hinder in competing the Indian yarn at international level.  Fluctuating prices of dollar also affect the purchase of cotton in off-season.  Due to economic crises of eastern countries, so many sales lost during last few years, but now these countries are again on the road of progress. If the previous customers are not properly attended, they may be last forever. 11.Conclusions We got a lot of experience from Crescent Textile Mills. During our internship we came to know that how the different activities take place, what are the procedures. The Crescent Textile Mills is on the way of progress. It has been earning profit for the last five years. The management is professionally qualified and experienced. The Crescent Textile Mills should motivate their employees by providing different incentives. Their salary package is also not attractive. The performance of the Human Resource department is also not satisfactory. Crescent Textile Mill’s product (yarn & cloth) is of high quality. The demand of Crescent Textile Mill’s products is increasing with the passage of time. The company should expand its capacity as soon as possible to satisfy the demands of their customers. 12.Recommendations  A proper training should be given to the employees and the workers to enhance their skills to increase their productivity and same of the company.  The management members should make market survey time to time to get the latest information about the market factors like the price, demand and current consumer trends etc.  As the world has become a global village, the management should have the latest knowledge and information,s about the world because now a little change in any corner of the world can effect the business.
  • 42. | page The CrescentTextile MillsLimited 37  The top management should give the autonomy and the flexibility to every manage to make decisions according to the situation at any time and in the absence of the top managers.  All the duties and responsibilities of the employees and the workers should be clearly defined.  The computer technology should also be used in decision making as well as in storing and feeding the data.  Crestex should adopt an efficient appraisal system and give rewards to the employees who have done well.  The management should recruit right person for the right job.  The management should be able to assess the problems before it’s occurring so that they are able to find the ways of their solution.  The management should hire multi-skilled workers to get economy of scale.  The company should emphasize on its personnel department immediately on emergency basis.  Long-term solvency is good but time interest ratio should also be improved.  There should be decentralized in decision also be improved.  There effective relationship and coordination between the departments must be there.  It should be realized to be very clear about the advantages and disadvantages of each strategy to take effective decision about its continuity to make an effective strategy implementation.  Crescent Textile Mills should also introduce its brands in local markets.  Company should give proper attention to deal with dead fabric and made ups. 13.References/Sources List of all sources I used: https://www.crescenttextile.com https://www.academia.edu https://www.scribd.com https://www.crescenttextile.com/company-profile/
  • 43. | page The CrescentTextile MillsLimited 38 Crescent textile management trainee hand book 14.Annexes Statement of Financial Position / Balance Sheet 2021-2020 Statement of Profit or Loss / Income Statement