The document contrasts behaviors of successful people versus unsuccessful people. It lists that successful people view their journey as a spiral rather than a straight line, have a transformational rather than transactional viewpoint, compliment and give credit to others rather than blame or take credit, enjoy both the destination and journey, share information rather than horde it, exude joy rather than anger, are open to suggestions rather than defensive, have a sense of gratitude rather than entitlement, see imperfections as gifts rather than curses, accept responsibility rather than blame others, plan for multiple contingencies rather than rigidly sticking to one plan, are flexible and adaptable rather than rigid, read every day rather than watch movies every day, are forgiving rather than harsh,