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PARTS OF BUSINESS LETTERS
AND THEIR FORMATS
Created by:
Berlinda Mandasari, M.Pd.
UNIVERSITAS TEKNOKRAT INDONESIA
UNIVERSITAS TEKNOKRAT INDONESIA
Disiplin, Bermutu, Kreatif, dan Inovatif
Course Objectives
1. Students are able to prepare business documents
2. Students are able to compose business letters based
on its context
Correspondence is the most common and considered as the most personal letter of
written communication. When people entering themselves as a secretary, they will
deal with dozens of letters as their routine works, such as letters to other companies,
customers, suppliers, government officers, employees, potential employers, etc. The
business letter is a substitute for oral communication. It provides a written record of
business transactions, and most importantly conveys information, ideas, thought,
from the writer to the intended reader and achieve definite purpose.
A good writing leads to clarity and understanding, therefore, letters should be neat,
clean, grammatically correct, well punctuated and well ordered; and presented on
good quality A4 or letter size paper, normally white in color. How letters’ contents are
received by the reader, is influenced by its tone, and its presentation. A good letter
should have a clearly defined and stated purpose; and deliver information in as
concise, clear and complete a manner possible (Taylor, 2012).
What is Correspondence?
Parts of Letter
Parts of Letter
Parts of Letter
Parts of Letter
Parts of Letter
Letter Formats
Letter Formats

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Part of business letter

  • 1. PARTS OF BUSINESS LETTERS AND THEIR FORMATS Created by: Berlinda Mandasari, M.Pd. UNIVERSITAS TEKNOKRAT INDONESIA UNIVERSITAS TEKNOKRAT INDONESIA Disiplin, Bermutu, Kreatif, dan Inovatif
  • 2. Course Objectives 1. Students are able to prepare business documents 2. Students are able to compose business letters based on its context
  • 3. Correspondence is the most common and considered as the most personal letter of written communication. When people entering themselves as a secretary, they will deal with dozens of letters as their routine works, such as letters to other companies, customers, suppliers, government officers, employees, potential employers, etc. The business letter is a substitute for oral communication. It provides a written record of business transactions, and most importantly conveys information, ideas, thought, from the writer to the intended reader and achieve definite purpose. A good writing leads to clarity and understanding, therefore, letters should be neat, clean, grammatically correct, well punctuated and well ordered; and presented on good quality A4 or letter size paper, normally white in color. How letters’ contents are received by the reader, is influenced by its tone, and its presentation. A good letter should have a clearly defined and stated purpose; and deliver information in as concise, clear and complete a manner possible (Taylor, 2012). What is Correspondence?