1. Benjamin K. Gilbert
8371 Nowlen St., Mentor, OH 44060 | (765) 532 - 7197 | benkgilbert@gmail.com
EDUCATION
Conservatory of Recording Arts and Sciences, Tempe, AZ
Diploma for completion of Master Recording Program II, May 2007
 Certifications: Digidesign ProTools 100 and 200,JBL Line Array, TC Electronics M3000,SIASmaart
 Internship: Starstruck Studios,Nashville,TN, June 2007 – Sept 2007
Purdue University, West Lafayette, IN
Completed 57 credits towards a Bachelor of Science, August 2002 – December 2005
 Relevant Courses Include: Biology,Botany, Business Calculus,BusinessManagement, Business
Statistics,Chemistry,Computer Applications, Environmental Policy,Environmental Sciences,
Microeconomics,Natural Resources Information Management, Organic Chemistry,Soil Science,
Trigonometry
 Computer Skills: MicrosoftExcel,Word, PowerPoint, Outlook,Windows, Google Chrome, basic
network and personal computer troubleshootingskills
EXPERIENCE
Polystar Inc., Stow, OH
Assistant Production Manager, February 2012 - March 2016
 Maintained all required OSHA documentation and ensured safety compliancethrough annual safety
trainingand unannounced internal inspections
 Designed an inventory management system and implemented company-wide control procedures
 Arranged and conducted all new-hireorientation and safety training
 Created and maintained a system to track employee records,including attendance, vacation requests
and disciplinary actions
 Processed and submitted weekly payroll
 Managed daily operations by efficiently executing the production schedulewhilemaintainingopen
communications between the sales department and production employees to ensure company goals
were met
 Oversawand sustained the needs of twenty-two, full-timeemployees and their three supervisors to
create a positiveand productivework environment
Perkins Restaurant and Bakery, Painesville,OH
Assistant Manager, April 2010 – February 2012
 Supervised both Front of House and Kitchen employees
 Cultivated positiverelationships with guests promoting repeat clientele
 Effectively work to resolvecomplaints to customer satisfaction
Papa John’s Pizza, Mentor-on-the-Lake, OH
Assistant Manager, March 2009 – May 2010
 Processed customer orders through phone, walk-in,and internet requests
 Independently managed daily shiftoperations
 Determined solutions for managingand resolvingcustomer complaints
Famous Dave’s, Hermitage, TN
Front of House Manager, February 2008 – January 2009
 Managed a variety of tasks in a fastpaced environment whiledirectly supervisingthehost and carry-
out staff
 Trained staff to enhance customer experience and increasesales through suggestiveselli ng
 Resolved customer complaints through a variety of means to ensure complete satisfaction