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ENTERPRISE GAMIFICATION
2015 Expert Series
THE GAMIFICATION EXPERT SERIES
TUNE IN EACH WEDNESDAY TO HEAR FROM THE EXPERTS
oThe VALUE and SCIENCE OF GAMIFICATION
oEnterprise Examples:
• Community Engagement
• Learning & Development
• Sales Productivity
• Services Productivity
TODAY’S BADGEVILLE SPEAKERS
YOUR HOST
LAURA LILYQUIST,
VP OF MARKETING
YOUR EXPERT
STEVE SIMS,
CHIEF DESIGN OFFICER
What is the value of gamification in the workplace?
Improved productivity and business
outcomes
oEngaged employees
oImproved collaboration
oAccelerated learning
oReduced churn
The science of gamification
Employees are motivated by self-
interest
Gamification aligns business objectives with employee
motivations
Gamification works by fulfilling
an employee’s need for
validation and personal growth
How does gamification work?
How does gamification work: Community Engagement
Key community use cases include self service/support, forum
expert, content creator and social collaboration
How does gamification work: Community Engagement
Badgeville Confidential
Analytics
expert: 11 analytics question
voted best answer
1 blog on analytics
topic
• Status Levels
• Expertise Tracks
• Task Lists
• Activity Streams
How does gamification work: Learning and Development
Badgeville Confidential
How does gamification work: Learning and Development
Badgeville Confidential
• Career Badges
• Onboarding Task Lists
• Specialization & Certification
Achievements
• Team Competitions
How does gamification work: Sales Productivity
How does gamification work: Sales Productivity
• Group Activity Streams
• Personal Activity Stream
• Training Certifications
• Scheduled Process Goals
• Leaderboards
• Career Accomplishments
• Team Competitions
How does gamification work: Service Productivity
How does gamification work: Services Productivity
Badgeville Confidential
40 emails fixed on 1st
contact
40 emails fixed on 1st
contact
30 emails fixed on 1st
contact
20 emails fixed on 1st
contact
10 emails fixed on 1st
contact
5 emails fixed on 1st
contact
• Process-based Task Lists
• Scheduled Process Goals
• Performance Statistics
• Career Accomplishments
• Team Competitions
SUMMER EXPERT SERIES: COMING NEXT
o Community Solutions: Support, Customer Self-Service and
Collaboration
o Employee Success Solutions: Onboarding, Learning & Development
and Compliance Training
o Sales & Service Performance: Travel & Expense Reporting, Sales
Performance and Service Performance
TUNE IN EACH WEDNESDAY TO HEAR FROM THE EXPERTS!

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Expert Summer Series Kickoff: Enterprise Gamification

  • 2. THE GAMIFICATION EXPERT SERIES TUNE IN EACH WEDNESDAY TO HEAR FROM THE EXPERTS oThe VALUE and SCIENCE OF GAMIFICATION oEnterprise Examples: • Community Engagement • Learning & Development • Sales Productivity • Services Productivity
  • 3. TODAY’S BADGEVILLE SPEAKERS YOUR HOST LAURA LILYQUIST, VP OF MARKETING YOUR EXPERT STEVE SIMS, CHIEF DESIGN OFFICER
  • 4. What is the value of gamification in the workplace? Improved productivity and business outcomes oEngaged employees oImproved collaboration oAccelerated learning oReduced churn
  • 5. The science of gamification Employees are motivated by self- interest Gamification aligns business objectives with employee motivations
  • 6. Gamification works by fulfilling an employee’s need for validation and personal growth How does gamification work?
  • 7. How does gamification work: Community Engagement Key community use cases include self service/support, forum expert, content creator and social collaboration
  • 8. How does gamification work: Community Engagement Badgeville Confidential Analytics expert: 11 analytics question voted best answer 1 blog on analytics topic • Status Levels • Expertise Tracks • Task Lists • Activity Streams
  • 9. How does gamification work: Learning and Development Badgeville Confidential
  • 10. How does gamification work: Learning and Development Badgeville Confidential • Career Badges • Onboarding Task Lists • Specialization & Certification Achievements • Team Competitions
  • 11. How does gamification work: Sales Productivity
  • 12. How does gamification work: Sales Productivity • Group Activity Streams • Personal Activity Stream • Training Certifications • Scheduled Process Goals • Leaderboards • Career Accomplishments • Team Competitions
  • 13. How does gamification work: Service Productivity
  • 14. How does gamification work: Services Productivity Badgeville Confidential 40 emails fixed on 1st contact 40 emails fixed on 1st contact 30 emails fixed on 1st contact 20 emails fixed on 1st contact 10 emails fixed on 1st contact 5 emails fixed on 1st contact • Process-based Task Lists • Scheduled Process Goals • Performance Statistics • Career Accomplishments • Team Competitions
  • 15. SUMMER EXPERT SERIES: COMING NEXT o Community Solutions: Support, Customer Self-Service and Collaboration o Employee Success Solutions: Onboarding, Learning & Development and Compliance Training o Sales & Service Performance: Travel & Expense Reporting, Sales Performance and Service Performance TUNE IN EACH WEDNESDAY TO HEAR FROM THE EXPERTS!

Editor's Notes

  1. Motivational tool to drive engagement Productivity tool to improve performance Guidance tool for learning, onboarding, training
  2. Motivational tool to drive engagement Productivity tool to improve performance Guidance tool for learning, onboarding, training
  3. Motivational tool to drive engagement Productivity tool to improve performance Guidance tool for learning, onboarding, training
  4. Gamification delivers higher levels of employee engagement, satisfaction and performance through the digital systems of your business
  5. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  6. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  7. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  8. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  9. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  10. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  11. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  12. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content
  13. Onboarding Completion rates is number of people and time to completion for xx% Voluntary content is for additional content