Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 1
Jeanne Meister
Founding P...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 2
ABOUT FUTURE WORKPLACE
20...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 3
5 Years + 300 deployments...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 4
The Consumerization of HR...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 5
Consumerization of HR:
Th...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 6
TheWorkplace as an Experi...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 7
Today We Are Obsessed
wit...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 8
Millennials Are Least Eng...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 9
Success in the Age of the...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 10
What Are Companies Doing...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 11
Creating
Workplace
as an...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 12
The Workplace As An Expe...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 13
Gamification Of HR
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 14
The Shift In Gamificatio...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 15
Where Is Your Company Us...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 16
From Gamification to Dig...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 17
17
Booz Allen Hamilton
P...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 18
MOOC’s & SPOC’s Inside C...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 19
Growth in MOOCs 500+ uni...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 20
Corporate MOOC Case Stud...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 21
How Is Your Company Leve...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 22
Hackathon Concept for HR4
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 23
What is a Hackathon?
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 24
Hackathon For HR
Vision:...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 25
Impact of Using Hackatho...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 26
Badgeville Demonstration...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 27
In Summary
• Consumeriza...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 28
Special Offer
Use code B...
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 29
©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 30
Thank
You!
Jeanne Meiste...
Upcoming SlideShare
Loading in …5
×

Future Workplace and Badgeville: The Consumerization of HR

662 views

Published on

Consumerization of HR Webinar originally broadcast on January 27, 2016. Watch the webinar on-demand here: https://badgeville.com/the-consumerization-of-human-resources-are-you-prepared/

Published in: Technology
  • Be the first to comment

Future Workplace and Badgeville: The Consumerization of HR

  1. 1. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 1 Jeanne Meister Founding Partner Future Workplace @jcmeister The Consumerization Of HR January 27, 2016
  2. 2. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 2 ABOUT FUTURE WORKPLACE 2020 Workplace Network •Network of Fortune 500 firms who meet to discuss, debate and share “next” practices for future of work •2016 On site Meetings: Cisco, Fidelity -- all hosted by the CHRO •Future Workplace Jams: Corporate MOOCs, Wearables in the Workplace, Rethinking New Hire Onboarding, Preparing Millennials For Leadership Executive Programs • The Agile Leader of Tomorrow • HR Hackathons Public Future of Learning & Working Executive Series • Hosted by Microsoft, February 29-March 2, 2016
  3. 3. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 3 5 Years + 300 deployments Our service adds a digital motivation layer to enterprise applications so companies can motivate repeatable, revenue producing behaviors while inspiring loyalty, collaboration, innovation and performance. What we do ABOUT BADGEVILLE
  4. 4. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 4 The Consumerization of HR 4 Hackathon Concept for HR 1 2 3 TheWorkplaceAs An Experience Gamification of HR MOOCs+SPOCS Grow Inside Companies
  5. 5. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 5 Consumerization of HR: The Big Issue Facing CHROs • Consumerization of HR • Employees require same experiences at work they have in personal lives: • Collaborative • Flexible • Transparent • Appification 8% 17% 13% 14% 21% 37% 26% 42% 46% 56% 51% 43% 66% 42% 41% 31% 28% 21% Recruiting Communications Learning Knowledge… Innovation Expert… Use of Social Tools Not at all Exploring/piloting Regular/consistent useSource: IBM Institute for Business Value
  6. 6. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 6 TheWorkplace as an Experience
  7. 7. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 7 Today We Are Obsessed with Employee Engagement Majority of US Employees Not Engaged … … Despite Gains in 2014 30% 52% 19% 32% 51% 18% 0% 20% 40% 60% Engaged Not Engaged Actively Disengaged U.S. Employee Engagement, 2013 vs. 2014 2013 2014Source: Gallup
  8. 8. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 8 Millennials Are Least Engaged Generational Cohort 28% 30% 31% 38% 29% 32% 33% 42% 0% 10% 20% 30% 40% 50% Millennials Generation X Baby Boomers Traditionalists U.S. Employee Engagement, by Generation 2013 2014 Source: Gallup
  9. 9. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 9 Success in the Age of the Employee Requires Building an Employee Obsession Operating Model Tomorrow We Will Be Focused On Employee Experience
  10. 10. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 10 What Are Companies Doing To Build Extraordinary Employee Experiences? Curate theWorkplace as an Experience
  11. 11. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 11 Creating Workplace as an Experience Physical • Food/Workspace Environments Emotional • Global Citizenship & PurposefulWork Intellectual • EngagesTalent in MyriadWays Virtual • Collaborative Technologies Aspirational • Transparency/Pulse on Employer Brand The Workplace as an Experience: Expanded Focus of HR
  12. 12. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 12 The Workplace As An Experience What Parts OfThe Workplace As An Experience Can You Implement InYour Organization? A) Pay More AttentionTo WorkSpace B) Align Career DevelopmentWith Global Citizenship C) Develop A Glassdoor.com Strategy D) Other
  13. 13. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 13 Gamification Of HR
  14. 14. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 14 The Shift In Gamification Applications “Employee focused gamification applications now exceed external consumer focused applications” - Brian Burke,Vice President Analyst For Gamification
  15. 15. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 15 Where Is Your Company Using Gamification? A) Recruitment B) EmployeeTraining & Development C) New Hire On Boarding D) Performance Management E) Other
  16. 16. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 16 From Gamification to Digital Motivation Transaction Tasks Events Behaviors Metadata Eligibility Progression Engagement Missions Guided Experience Expertise Tracks User Level Data APIs Social Enterprise Social Achievements Audience Development Advocacy Application Connectors Social Network APIs Reputation Platform Impact Group Achievements Network Effect Universal Experience Reputation Builder Gamification Digital Motivation TaskSystemEnterprise
  17. 17. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 17 17 Booz Allen Hamilton Participant completion of core requirements within milestone goals Weekly return rate to the Tech Tank Yammer & Stadium Site 70% 40% Digital Motivation includes • Incentives • Community Management • Change Management • Gamification • Personas and Design Thinking
  18. 18. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 18 MOOC’s & SPOC’s Inside Companies
  19. 19. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 19 Growth in MOOCs 500+ universities, 4200 + courses, 35 million students 22 of the top 25 US universities in US News World Report rankings are now offering courses online for free. Source: Class Central By The Numbers: MOOCs in 2015
  20. 20. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 20 Corporate MOOC Case Studies McKinsey Academy • McKinsey Academy has developed a robust semi-synchronous MOOC-type platform to enable it to offer rich, interactive online professional development courses for business professionals • 11 Courses | Open edX (custom dev on Open edX platform) | Completion rate mid- 90%s Comcast University • Part of Comcast Leadership programs • 3 days classroom instruction; 6 wks self-paced collaborative learning; 85% cost reduction Microsoft Learning • Microsoft Learning partnered with Intrepid Learning and INSEAD business school to offer a corporate MOOC for 1000 of its sellers around the world. • 2 Courses | Intrepid Learning (specialized vendor) | 85% completion rate AT&T University • AT&T University piloted a corporate MOOC on Business Writing with 1200 participants and achieved results comparable to the in-person version of the class, with a positive ROI. • Business Writing Course | Home-grown (will migrate later) | 80% completion rateLinkedIn • LinkedIn’s LearnIn initiative developed a MOOC-type course that combined semi- synchronous content and facilitated group meetings for a rich learning experience. • Conscious Business Course | Home-grown (will decide build vs. buy later)
  21. 21. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 21 How Is Your Company Leveraging MOOC’s? A) Enhance Current Internal Learning Programs B) For Customer Education C) Develop Corporate MOOCType Offering (SPOC) D)To Recruit New Employees E) Not Currently Using MOOC’s Or SPOC’s
  22. 22. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 22 Hackathon Concept for HR4
  23. 23. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 23 What is a Hackathon?
  24. 24. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 24 Hackathon For HR Vision: Involve Millennials in a non- technical Hackathon to propose solutions to increase employee engagement Step 1: Research • Identify an HR challenge related to increasing employee engagement Step 2: Hypothesize • Provide parameters to solve your problem Step 3: Solve • Create a solution from to well- developed strategy to an app or tool Step 4: Present • Develop a Three Minute Pitch sharing feasibility+ impact of your solution
  25. 25. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 25 Impact of Using Hackathon Concept for HR Taking time to ask for for Millennial input has positive effect on their overall engagement. Provides creative thinking on HR topics from Non HR point of view. Using Hackathon is like applying design thinking to HR: provides fresh thinking to current practices.
  26. 26. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 26 Badgeville Demonstration of HR Consumerization Workplace as an Experience Motivate MOOCs Motivate Innovation
  27. 27. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 27 In Summary • Consumerization OF HR: Creates A Social, Mobile & Consumer Experience For Employees Inside A Company • WhereTo Get Started For –You –Your HRTeam –Your Organization
  28. 28. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 28 Special Offer Use code Badgeville2016 for special pricing on 2-day early bird tickets! Expires January 29th
  29. 29. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 29
  30. 30. ©2015 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com | 30 Thank You! Jeanne Meister @jcmeister jeanne@futureworkplace.com Q&A

×