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Multi-tenancy
Mark Huijzers
Lead Sales Consultant
Agenda
 We are BackupAgent
 What is multi-tenancy?
 When to use it?
 Demonstration
 Q&A
What is Multi-tenancy?
Standard installation
Administrator = Group admin
Manage users in groups!
Each group has own Admin
Direct users are still possible
Unlimited tiers possible!
When to use it?
Enable channel sales through resellers
Option 1
The 3-tier Opportunity
Service Provider
Reseller
SMB
Want to earn
good margins
Add value to
services (VARs)
Security is top
concern
Looking for low
initial investment
>50% don’t use
cloud backup
Increase ARPU
& reduce churn
Strengthen bond
with customers
 Resellers have
• A local presence in the marketplace
• The trust of small SMB customers
• The knowledge of IT systems and networks of end-users
 Vertical markets / Branch organizations / ISVs
• Authority in their segment
• Part of their offering
 Cross-selling opportunities
• Possess dedicated customers
Channel sales works!
Channel partner strengths
Service
Providers
Resellers
Infrastructure/datacenter X
Provisioning/billing tools X
Host volumes of users X
Be competitive on price X
Local presence X
Trust of customer X
Knowledge of IT systems/networks X
Deliver added services X
SPs +
Resellers
X
X
X
X
X
X
X
X
Each group can be branded
Ready to serve the mid-market
Option 2
Groups as Organizational Units
Administrator
You Customer
Office 1
Sales Support Marketing
Office 2
Sales Support
Total control per group
 Create permissions for each group on:
• Management own accounts
• Create
• Upgrade/downgrade
• Deletion
• Sub group management
 Alter settings per group
• Storage location
• User settings
• More..
Option 1 and 2
can be combined
Demonstration
21
Partners get all the support they need
Technical Support
All inclusive Access to a wealth of
technical documentation
Free Trainings and
Certification
Commercial Support
Marketing
Development Fund
Joint Marketing &
Press activities
Sales & Marketing
Support
Access to a wealth of
marketing materials
Workflow
Integrated Backup
BackupAgent has a lot to offer!
“Backup that works!”
Flexible
Backup
User Friendly
Backup
Rock Solid
Backup
 Software only or
hosted by BackupAgent
 Multi-tenant
 Private Label
 Unlimited Scalability
 Client Plugins
 Control Panel
 RMM/PSA Tools
 Open API
 Incredibly Fast
 Language Support
 Multi-platform
 Web Access
 Reliable
 Controllable
 Secure & Compliant
 Powerful Support
And much more…
Contact
Connect with us
www.backupagent.com
sales@backupagent.com
Tel: +31 88 700 8000
/BackupAgent
/BackupAgent
/BackupAgent
/company/BackupAgent-BV
Mark Huijzers
Lead Sales Consultant
mark.huijzers@backupagent.com
Questions?
Thank you for listening

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Multi-tenancy: Amplify sales with channel partners

Editor's Notes

  1. 3 pillars:ProductPricingPartnerHigh/enterprice class en but Simplicity, volledig: fully integrated, alles ondersteunend
  2. Bron Pie: National Archives & Records Administration in WashingtonBron Money: Bernard Laroche (Symantec), “DespiteNegative Financial Impact, SMBs Are StillNotPreparedfor Disasters”  http://www.symantec.com/connect/blogs/despite-negative-financial-impact-smbs-are-still-not-prepared-disastersIf SMBs aren’t prepared for that risk, the impact of a potential disaster can be expensive. An IT outage costs SMBs an average of $12,500 per day if their computers are down, not including its effect on their customers. In fact, 54 percent of SMB customers switched SMB vendors due to unreliable computing systems.48 percent of MBs and 38 percent of SBs who use the cloud for data storage and recoverydata disaster  recovery 4x faster with cloud: 2.1 hours vs. 8 hours
  3. 3 pillars:ProductPricingPartnerHigh/enterprice class en but Simplicity, volledig: fully integrated, alles ondersteunend
  4. 3 pillars:ProductPricingPartnerHigh/enterprice class en but Simplicity, volledig: fully integrated, alles ondersteunend
  5. Partner Program comes with:Training free, mandatory because we want our partners to get the most out of cloud backupRely on your succes, we have seen things work and not work so we help you to setup, train sales people, breakfast meetings etc.
  6. All benefits and features of BackupAgent