1. Barbara Barber
6360 El Serrano Drive
Florissant, Mo. 63033
636-579-3748 or 314-397-7439
Barbara.Barber6360@yahoo.com
Objective:Seekingapositionthatwill challenge anduse myskillstopositively impactcompany
performance andprofitabilitywhile providingpersonal andprofessional growth.
Skills:
 Strong communication and interpersonal skills
 Familiar with Internal Auditing
 Strong capabilities in investigating unusual financial activities
 Thorough knowledge of UCC regulations and other pertinent banking laws
 Able to work independently and within a group setting
 Computer literate in Microsoft office, Excel, PowerPoint, Outlook, and One Note
 10 KBT tested at 425 KPM
 Type 70 WPM
Work Experience:
Liberty Mutual Insurance, 09-2004 to Present, St Louis Mo.
 Fraudulent Missing Endorsement, forgery, and holder in due course cases
 Developed workflow procedures based on ongoing changes in banking regulations
 Developed workflow manuals, various spreadsheets for tracking, and metrics
 Trained counterparts as work load increased
 ReportedcustomerstoSIU investigatorswhenfraudulentactivitiesmarkedsuspicion of original
claim
 Dailycontact withCashManagement,external bankinginstitutionFraudunits,ACHRelationship
Officers, and various legal advisors
 Heavycontact viatelephone andemail with other financial institutions, government agencies,
county courts, law enforcement agencies both in the US and through the US Embassy, legal
advisors within the company, contractors, and company managers of various levels
 Responsible for using proactive measures to stop fraud before it occurs
 Also aid team in a cross-function of various workflows to maintain current service levels
 When needed; aided in balancing of various banking accounts in also notifying cash
management of any suspicious activity to avoid further loss due to fraud (lottery scams,
counterfeit checks)
 Project management
 Organized meetings with various leadership to update on current status of fraud cases in
addition to new information learned as banking laws and technology continue to change
 Balancing customer assistance with company and banking laws

2. Woods Supermarket General Office, Pricing Department Manager, Bolivar, Mo, 1996 to 2004
 Maintain Corporate Office with nine employees and seven from retail stores
 Served as computer systems authority, tech support, teach department and store personnel
how to determine problems and solutions
 Worked with vendors on pricing agreements
 Prepare pricing, and receiving systems for new store openings of grocery stores, convenient
stores, fuel, and dollar retail stores
 Developed skills in how to troubleshoot various back and front end systems while working
closely with corporate programmers
 Created pricing manuals for all stores per each individual city, and federally mandated
regulations on tobacco, milk, liquor, and fuel
Education:
 Some College, various certificates of achievement, banking education classes, and tax law
training
Various Bravo awards for outstanding customer service