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Developing
Human Resources
UNIT-3
PRESENTED BY
K.BALASRI PRASAD
B.Sc(KU), M.B.A(OU), NET(UGC)
ASSOCIATE PROFESSOR IN MANAGEMENT
Concept Of Training &
Development
TRAINING DEVELOPMENT
Role Of Training & Development
Identifying Training Needs
Basic aim of Training
• Suitable change in the individual concerned.
• Should be related both in terms of
organization's demand and that of individual’s.
Various Methods for identifying Training Needs
• Organizational Analysis
• Task Analysis
• Man Analysis
Training & Development Process
Determining Training and
Development Needs
7
Establishing Training and Development
Objectives
 Desired end results
 Clear and summarize objectives must be
formulated
8
Select T&D Methods
On the job training
 Mentoring
 Coaching
 Job Rotation
 Internships
Off the job training
 Distance Learning and Videoconferencing
 Classroom Programs
 Simulations
 Role Playing
Implementing Human Resource
Development Programs
 Implies change
 Qualified trainers must be available
 Trainers must understand company objectives
Evaluation
Criteria for Evaluation
• Reactions
• Learning
• Behavior – Transfer of Training
• Results or Return on Investment (ROI)
Factors Influencing Employee T&D
Reasons to Conduct Management
Training Inside of the Company
 Training more specific to needs
 Lower costs
 Less time
 Consistent, relevant material
Designing Training
Programs
Meaning and significance of training
design
Meaning and significance of training
design
• Design is a planning activity which in the
context of training, refers to
– the framework for analyzing a training problem,
defining the intended outcome,
– determining how to present the content to
learners to achieve those outcomes,
– developing the training course according to the
design, implementing the course,
– evaluating its effectiveness and
– devising follow-up activities.
Meaning and significance of training
design
• Training designers will have to consider certain
important factors from three perspectives before
designing a program and the three perspectives are
– cost, availability and appropriateness.
• Training designers will have to answer the following
questions -
– What materials will be required to implement the program
in a particular way?
– What media will be used?
– What specialized expertise will be required for
implementation of this design?
Meaning and significance of training
design
Meaning and significance of training
design
• Training design is nothing but a training plan
and involves three activities —
– Stating the training objectives
– Identifying the learning activities as well as
methodologies
– Sequencing the activities in which they have to be
held for meaningful learning.
Training design models
• Designers of learning programs should first
explore existing models before starting to design.
• Below are two training models that training
managers use while designing training programs
– Instruction system development model
– Transitional model
• We will discuss these in brief in the subsequent
slides
Training design models
• Instruction system development model
Training design models
• The Instructional System Development model
comprises of five stages:
– 1. Analysis
• This phase consist of training need assessment, job analysis,
and target audience analysis.
– 2. Planning
• This phase consist of setting goal of the learning outcome,
instructional objectives that measures behavior of a
participant after the training, types of training material,
media selection, methods of evaluating the trainee, trainer
and the training program, strategies to impart knowledge
i.e. selection of content, sequencing of content, etc.
Training design models
• The Instructional System Development model
comprises of five stages:
– 3. Development
• This phase translates design decisions into training material.
It consists of developing course material for the trainer
including handouts, workbooks, visual aids, demonstration
props, etc. course material for the trainee including
handouts of summary.
– 4. Execution
• This phase focuses on logistical arrangements, such as
arranging speakers, equipment benches, podium, food
facilities, cooling, lighting, parking, and other training
accessories.
Training design models
• The Instructional System Development model
comprises of five stages:
– 5. Evaluation
• The purpose of this phase is to make sure that the
training program has achieved its aim in terms of
subsequent work performance.
• This phase consists of identifying strengths and
weaknesses and, making necessary amendments to any
of the previous stage in order to remedy or improve
failure practices.
Training design models
Training design models
• Transitional
model
Training design models
• Transitional model
– Vision
• focuses on the milestones that the organization would
like to achieve after the defined point of time
– Mission
• explain the reason of organizational existence.
– Values
• is the translation of vision and mission into
communicable ideals.
Factors to be considered for designing
a training
Motivational dynamics
• The training manager will also need to
tailor the contents and teaching style to
the motivational dynamics of trainees.
• Most trainees go through three phases
of motivation as under:
–1. Initial stage:
• Here, the trainee’s primary learning goal is
getting started and learning enough material
to proficiently handle the routine tasks
Motivational dynamics
–2. Intermediate stage:
• Learners have mastered routine tasks and
gained confidence. They want to learn how
to handle routine tasks more efficiently and
how to handles some less common tasks.
–3. Matured stage:
• At this stage, the learning attains a kind of
maturity and trainees feel humble to be
learned people. This is a realization stage and
most trainees are aware of the limits of their
capabilities
Motivational dynamics
• Training managers should also consider the
learning styles of people.
• Such styles can be classified as
–Dependent learners - prefer instructor led
approach
–Collaborative learners — prefer learning by
group work practice
–Independent learners — who want to learn on
their own, whether facilitated or not by the
trainer.
Process of training design
• Even though it is the standard
sequence of activities, training
managers may have some
variations depending upon the
situations.
Process of training design
• Identifying the training objective
–Training objectives are of great significance
from a number of stakeholder perspectives:
Process of training design
• Determining training content
–The major activities involved in the action
plan are:
• Identifying the program contents and
activities.
• Dividing program contents into sub-topics.
• Segregating the contents and activities into
knowledge, skill, and attitude related
• Organizing the content sequentially.
Process of training design
• Selecting training methods
–Training methods can be broadly
classified into two groups
•On the job approaches like job
instruction training, job rotation,
coaching, mentoring, etc.
•Off the job approaches like classroom
training, seminars, workshops, etc.
Process of training design
• Identifying learning activities and
developing lesson plan
–There are some basic rules for developing
lesson plans:
• There should be proper sequencing of learning.
• The training manger should prepare an instructor
guide
• The training manager should ensure that the
morning sessions are used for difficult topics,
subject to proper sequencing
Process of training design
• Defining evaluation criteria
–Training design is incomplete if it does
not contain evaluation criteria
–The objectives of the evaluation are
to see how far the training program
was effective enough in meeting the
training objectives.
Process of training design
• Specifying follow-up activities
–Following questions while specifying follow-up
activities and has to find answers for them in
advance:
• Whom can the trainee ask if he requires any
guidance while practicing at workplace?
• What should the trainee do for his part to master
the taught skills?
• Can those trainees who fail to meet the pre-
determined standards of performance be
retrained?
Hrm unit-iii
Hrm unit-iii
Hrm unit-iii
Hrm unit-iii
Hrm unit-iii
Hrm unit-iii
Hrm unit-iii
Hrm unit-iii
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Hrm unit-iii

  • 1. Developing Human Resources UNIT-3 PRESENTED BY K.BALASRI PRASAD B.Sc(KU), M.B.A(OU), NET(UGC) ASSOCIATE PROFESSOR IN MANAGEMENT
  • 2.
  • 3. Concept Of Training & Development TRAINING DEVELOPMENT
  • 4. Role Of Training & Development
  • 5. Identifying Training Needs Basic aim of Training • Suitable change in the individual concerned. • Should be related both in terms of organization's demand and that of individual’s. Various Methods for identifying Training Needs • Organizational Analysis • Task Analysis • Man Analysis
  • 8. Establishing Training and Development Objectives  Desired end results  Clear and summarize objectives must be formulated 8
  • 9. Select T&D Methods On the job training  Mentoring  Coaching  Job Rotation  Internships Off the job training  Distance Learning and Videoconferencing  Classroom Programs  Simulations  Role Playing
  • 10. Implementing Human Resource Development Programs  Implies change  Qualified trainers must be available  Trainers must understand company objectives
  • 12. Criteria for Evaluation • Reactions • Learning • Behavior – Transfer of Training • Results or Return on Investment (ROI)
  • 14. Reasons to Conduct Management Training Inside of the Company  Training more specific to needs  Lower costs  Less time  Consistent, relevant material
  • 16. Meaning and significance of training design
  • 17. Meaning and significance of training design • Design is a planning activity which in the context of training, refers to – the framework for analyzing a training problem, defining the intended outcome, – determining how to present the content to learners to achieve those outcomes, – developing the training course according to the design, implementing the course, – evaluating its effectiveness and – devising follow-up activities.
  • 18. Meaning and significance of training design • Training designers will have to consider certain important factors from three perspectives before designing a program and the three perspectives are – cost, availability and appropriateness. • Training designers will have to answer the following questions - – What materials will be required to implement the program in a particular way? – What media will be used? – What specialized expertise will be required for implementation of this design?
  • 19. Meaning and significance of training design
  • 20. Meaning and significance of training design • Training design is nothing but a training plan and involves three activities — – Stating the training objectives – Identifying the learning activities as well as methodologies – Sequencing the activities in which they have to be held for meaningful learning.
  • 21. Training design models • Designers of learning programs should first explore existing models before starting to design. • Below are two training models that training managers use while designing training programs – Instruction system development model – Transitional model • We will discuss these in brief in the subsequent slides
  • 22. Training design models • Instruction system development model
  • 23. Training design models • The Instructional System Development model comprises of five stages: – 1. Analysis • This phase consist of training need assessment, job analysis, and target audience analysis. – 2. Planning • This phase consist of setting goal of the learning outcome, instructional objectives that measures behavior of a participant after the training, types of training material, media selection, methods of evaluating the trainee, trainer and the training program, strategies to impart knowledge i.e. selection of content, sequencing of content, etc.
  • 24. Training design models • The Instructional System Development model comprises of five stages: – 3. Development • This phase translates design decisions into training material. It consists of developing course material for the trainer including handouts, workbooks, visual aids, demonstration props, etc. course material for the trainee including handouts of summary. – 4. Execution • This phase focuses on logistical arrangements, such as arranging speakers, equipment benches, podium, food facilities, cooling, lighting, parking, and other training accessories.
  • 25. Training design models • The Instructional System Development model comprises of five stages: – 5. Evaluation • The purpose of this phase is to make sure that the training program has achieved its aim in terms of subsequent work performance. • This phase consists of identifying strengths and weaknesses and, making necessary amendments to any of the previous stage in order to remedy or improve failure practices.
  • 27. Training design models • Transitional model
  • 28. Training design models • Transitional model – Vision • focuses on the milestones that the organization would like to achieve after the defined point of time – Mission • explain the reason of organizational existence. – Values • is the translation of vision and mission into communicable ideals.
  • 29. Factors to be considered for designing a training
  • 30. Motivational dynamics • The training manager will also need to tailor the contents and teaching style to the motivational dynamics of trainees. • Most trainees go through three phases of motivation as under: –1. Initial stage: • Here, the trainee’s primary learning goal is getting started and learning enough material to proficiently handle the routine tasks
  • 31. Motivational dynamics –2. Intermediate stage: • Learners have mastered routine tasks and gained confidence. They want to learn how to handle routine tasks more efficiently and how to handles some less common tasks. –3. Matured stage: • At this stage, the learning attains a kind of maturity and trainees feel humble to be learned people. This is a realization stage and most trainees are aware of the limits of their capabilities
  • 32. Motivational dynamics • Training managers should also consider the learning styles of people. • Such styles can be classified as –Dependent learners - prefer instructor led approach –Collaborative learners — prefer learning by group work practice –Independent learners — who want to learn on their own, whether facilitated or not by the trainer.
  • 33. Process of training design • Even though it is the standard sequence of activities, training managers may have some variations depending upon the situations.
  • 34. Process of training design • Identifying the training objective –Training objectives are of great significance from a number of stakeholder perspectives:
  • 35. Process of training design • Determining training content –The major activities involved in the action plan are: • Identifying the program contents and activities. • Dividing program contents into sub-topics. • Segregating the contents and activities into knowledge, skill, and attitude related • Organizing the content sequentially.
  • 36. Process of training design • Selecting training methods –Training methods can be broadly classified into two groups •On the job approaches like job instruction training, job rotation, coaching, mentoring, etc. •Off the job approaches like classroom training, seminars, workshops, etc.
  • 37. Process of training design • Identifying learning activities and developing lesson plan –There are some basic rules for developing lesson plans: • There should be proper sequencing of learning. • The training manger should prepare an instructor guide • The training manager should ensure that the morning sessions are used for difficult topics, subject to proper sequencing
  • 38. Process of training design • Defining evaluation criteria –Training design is incomplete if it does not contain evaluation criteria –The objectives of the evaluation are to see how far the training program was effective enough in meeting the training objectives.
  • 39. Process of training design • Specifying follow-up activities –Following questions while specifying follow-up activities and has to find answers for them in advance: • Whom can the trainee ask if he requires any guidance while practicing at workplace? • What should the trainee do for his part to master the taught skills? • Can those trainees who fail to meet the pre- determined standards of performance be retrained?