2. 2
Agenda
• Over view of Domino’s Pizza in India.Over view of Domino’s Pizza in India.
• Delivery at the out let.Delivery at the out let.
• The method and the time frame of Pizza deliveryThe method and the time frame of Pizza delivery
• Modes of transportModes of transport
• Methods of keeping the pizza hot.Methods of keeping the pizza hot.
• Out lookOut look
3. 3
Over view of Domino’s Pizza in India.Over view of Domino’s Pizza in India.
• Domino's Pizza is one of the world's biggest pizza chains with
8,773 stores across 60 countries employing approximately
170,000 people across the globe as of December 2008
• Domino's Pizza India Ltd. was incorporated in March 1995 as
the master franchisee for India and Nepal, of Domino's Pizza
International Inc., of USA.
• Today Domino's Pizza India has grown into a countrywide
network around 220 outlets in 42 cities and is the leader in the
fast food delivery segment.
There is a Domino’s near you.
4. 4
Delivery at the out let.Delivery at the out let.
• Domino's refrigerated trucks got the wheat back to the commissary.
Commissary processed the wheat and prepared the pizza dough. The pizza
dough and other items prepared in commissaries were then sent to the retail
outlets again in refrigerated trucks.
• The temperature inside the truck was fixed based on the distance between the
retail outlets and the commissaries. This was to set the dough at a particular
level when it reached the outlets
• The retail outlets had to use up the processed dough within three days of
delivery. If they failed to do so for some reason the entire quantity was
discarded.
5. 5
The method and the time frame of Pizza deliveryThe method and the time frame of Pizza delivery
• First method is by given delivery on spot, like at the restaurant or a kiosk at
the railway station, bus station, malls, theaters, etc.
• Second is delivery at home/office.
Process of Delivery
in 30 minutes or less
1. Order Taken: a single countrywide Happiness Hotline - 1800-111-123
2. Pizza Made
3. Baking
4. Out for Delivery
5. Pizza delivery at door step of customer
The above 5 process should be done within 30 minutes.
6 Back to the bike and reaching to store should take only 10 minutes
Total time taken is only 40 minutes
6. 6
Modes of transportModes of transport
Keeping the Indian traffic condition in mind
• We need a two wheeler, which is of high pick up, low
maintenance and comparatively cheep and having high
maneuverability.
• It has to fitted with a hot box for keeping the pizza hot till it is
delivered.
• Painting the bike so that is clearly identified from a distance.
• Giving the driver a proper uniform.
7. 7
Methods of keeping the pizza hot.Methods of keeping the pizza hot.
• Hotbags: Bags used to keep pizza hot while being transported;
Hotbags are thermal bags, typically made of vinyl, nylon, or
Cordura, that passively retain heat.
• Pizza boxes: The most common pizza box is a square
cardboard box in which a pizza is packaged for take-out or pizza
delivery. Pizza boxes are often emblazoned with the logo of the
pizza company from which they come.
8. 8
Out LookOut Look
• There are more and more executives traveling 15 days or more in a month,
adding to fast food customers.
• More women are in the professional field, resulting a increase in pizza
demands.
• Domino’s has a planned capital expenditure of Rs. 75-80 crore for the current
year and an investment outlay of Rs. 250 crore for the next three years.
• The company plans to add 65-70 stores this year, taking its tally to 300.
• The plan is to move beyond the top 15 cities to Tier II and Tier III cities like
Surat.
• To achieve the time restrain the drivers sometime risk theirs and others life.
• Today's health conscious population is growing.
