1. Harish Sen
Behind Singh motor Driving school
Near Yadav Dairy, Adhartal,Jabalpur, M.P.
Cell No.: - 91-098930-22810
Email: -harish_sen1@indiatimes.com & harish_sen1@yahoo.co.in
CAREER OBJECTIVE
Challenging and rewarding position in a growth oriented organization, which offers job
responsibilities using my expertise and skills as a responsible, efficient and self-
motivated leader.
STRENGTH
Positive attitude. Good Communication and Interpersonal Skills, Self Confidence,
Willingness to learn and to accept challenges. Team building qualities.
WORKING EXPERIENCE
Currently I am working in “LEVIS” group as a STORE MANAGER.Previously I was
working as a Duty Manager in “The Mobile store-ESSAR TELECOM RETAIL
LTD”.Direct dealing with CUSTOMER and sale the mobiles like LG,Sony
,Nokia,Motorola.Also manage tha data all sets. And distribute the mobile in other
stores.Prior to this I was working in Bharti Airtel Ltd... Bharti Airtel Ltd. has been at the
forefront of technology and has revolutionized telecommunications with its world-
class products and services. Established in 1985.Before this I was working with Synergy
Management Services which is basically involved with CMS (Cash Management
Services) activities of multinational banks viz.Citibank N.A,Standard Chartered Bank,
ICICI Bank, ABN Amro etc.
LEVI STRAUSS & CO.
From May_2010 To Till Date
Store Manager in Levis
Job Responsibilities :
In store I am taking care of all type activities
like take care of store goods , availability of goods in
time, proper care, and also manage the staff and make
proper records of incoming and outgoing goods and solving
the customers related problems, training the staff and get
work done safely and run store as SOP made by company.
Plan for materials quantity for stores, including future
stock requirements through tools for forecasting and
Previous records analysis.
Review overall planning of materials on a regular basis to
ensure that inventory is managed in a optimum manner.
Manage overall responsibility of stock integrity
Conduct regular audits to identify gaps and requirement of
change in the management process.

2. • Product management, including ordering, receiving,
price changes, handling damaged products.
• Team Development, facilitating staff learning and
development
ESSAR TELECOM RETAIL LTD(THE MOBILE STORE)
From 01-July-08 to May-2010
Duty Manager-The Mobile store
Job Responsibilities :
 Direct dealing with customer and sale the mobile like Nokia,Sony,LG,Motorola,Fly.
 Manage the data all sets,accesseries,connections(Airtel,,Idea)
 To manage store operations so that customer proposition is delivered through store
systems and procedures.
 To plan, organize and execute in-store systems that comply with company processes, core
values and best practice. .
 To recruit, train and develop the store team to consistently provide product availability
and responsive, efficient, friendly and knowledgeable customer service.
 Responsible for optimizing the performance of the store by enhancing the offer in line
with competitor activity, local needs and seasonal opportunities whilst delivering the
customer service.
 Manage and deliver and exceed required level of sales as set by the company.
BHARTI AIRTEL SERVICES LIMITED
From 26-Dec-05 –May-06
MIS (Backend)
From June-06 – 30-June-08
CUSTOMER CARE (Lead officer)– Retention Dept.
Job Responsibilities :
 Resolve the customer Complaint and request
 Backend support(Data entry in excel)
Job Responsibilities(As a Front Desk Officer-customer care)
 Handle the Voluntary cancellations come to the Lobby.
 Resolve the problems of the subscribers.
 Prepare the Summary Report of Voluntary Cancellation for the
Jabalpur Region (Jabalpur,Katni,Satna,Sagar,Rewa).
SYNERGY MANAGEMENT SERVICES
From Jan-04 –Dec-05
MIS (Backend)

3. Job Responsibilities(In Synergy Management Services-CMS work/chq clearance)
 Handle the MIS activities for various banks.
 Handle the data entry work on Bank’s Software (ODES Metro,Enrich,DB RLA).
 Receiving & Sending the faxes through fax machine & software(Super Voice).
EDUCATIONAL QUALIFICATIONS
 MBA Pursuing from IGNOU.
 Graduation 1998-1999 B.Sc. in Electronics from RDVV (St. Aloysius College)
 H.S.S.C. 1995-1996 From Bhopal Board ( St. Gabriel Higher Secondary School)
 H.S.C. 1993-1994 From Bhopal Board (St Gabriel Higher Secondary School)
COMPUTER KNOWLEDGE AND SKILLS (PGDCA From SIFT)
 Operating System: Window 98,DOS
 Office Automation: MS Office
 DBMS: FoxPro 2.6
PERSONAL DETAILS
 Fathers Name : Late Shri.K.M.Sen
 Date of Birth : 28-Oct.-1978
 Marital Status : Single
 Languages known: English, Hindi
REFRENCE
 Mr Ankush tiwari( Store Manager-The Mobile store) -97555-93784
 Mr Nitin yadav(ICICI Pru-Indore) -98930-09976
Date- Harish sen