1. OBJECTIVE
SUMMARY
INDIVIDUAL SKILLS
Ashish Kumar Gupta
Contact Details:
Dange Chowk,wakedthergoan, Phone: +91 913 005 5903
Wakad road Pune Email: agupta1217@gmail.com
Extensive experience in executing full life-cycle development projects; ramping-up projects
within time, budget & quality parameters, as per project management & best practice
guidelines & looking for a challenging career which demands the best of my professional
ability in terms of technical, analytical skills and Quality Management in a company.
• Professional with over 5.1 years of experience in:
Network Management
Capacity management
Currently associated with Infosys Limited as a Process Specialist (Network Engineer).
• Resourceful in planning, engineering, managing and executing projects including
installation, operations and maintenance of networks
• Skilled in monitoring the on-going provisioning of server & storage capacity, incident
handling and management of associated data centre server infrastructure across multiple
locations.
Logical thinker and strong communicator noted for transforming IT organizations with
support to global, enterprise –wide infrastructures
Past Experience: Network Engineer at Tech Mahindra Ltd and VC International Pvt. ltd.
B.E – Electronics & Communications from Pune University.
Cisco CCNA Routing & Switching Certified (CSCO12619953) completed in 2014.
Routing: Hands-on Experience on Cisco Routers/Switches (IOS/Cat-OS/Nexus), RIP, Load
balancing, OSPF, BGP, EIGRP
Switching: STP, VTP, VLAN, Ether-Channel, and SNMP.
Data Analysis: Excellent proficiency in Microsoft Excel package. Able to develop
sophisticated workbooks, program macros and perform complex data analysis.
Other Applications: BMC Remedy, Citrix XenApp, Nagios, DAME, VMP (HUCS), IBM
Proviso, Ontario, ANM, Secure CRT, Cisco Prime 2.0, Putty, Config Store, PUMA, RAS
tool etc.
2. PROFESSIONAL EXPERIENCE
Involved with checking basic configurations of the devices (Routers/Switches) using
basic commands.
Prepare for Capacity & Performance Review Board(CPRB)meetings
Produce licence usage reports & Produce capacity reports.
To resolve faults like Duplex mismatching, NTP errors for smoother operation of link
Addressing change order processing for systems equipment, hardware and software
Ensuring quality assurance of tool and database testing.
To work on client’s queries to provide prompt resolution within the decided SLA and
to raise tickets with concerned teams for the required changes.
Involve in link up-gradation / down-gradation as per requirement of the client.
Involve in migration activity and ad-hoc request from client side.
Project: [Lloyd Banking Group]
The project is about Capacity planning of network infrastructure for Halifax Bank of Scotland-
Lloyd Banking Group. The primary goal of Capacity Management function is to ensure that
cost justifiable IT always exists and is matched to the current and future agreed needs of the
business in timely manner. All Capacity related issues regarding the interface, CPU or
memory utilisation are dealt with.
Job Profile: IT Capacity Management/Planning Analyst, which includes:
Interpret implications of business forecasts supplied by HBOS-LBG.
Accountable for network & server related issues & then separate server support &
network support at two different highlights and Resolving Network Congestion and
performance related issues.
Act as a single point of contact between customer & projects
Prepare for Capacity and Performance Review Board (CPRB) meetings
Produce licence usage reports & Produce capacity reports (e.g. Proviso report, COS
report, BTS Report)
To fetch and process data on tools like Proviso, Softex, HSCR, DAME, Nagios,
Psytechnics and VMP Dashboard.
Current Employer Infosys, Pune
Role Network Engineer (Process Specialist)
Period 25th May 2015 to Till date
Previous Employer Tech Mahindra Ltd. Pune
Role Network Engineer (Capacity and performance analyst) – ITIL
Period 28th June 2012 to 8th May 2015
3. EDUCATIONAL QUALIFICATION:
Identify business capacity issues and recommendations for governance reviews. –
Capacity mgmt. exception report.
Analyse service (LAN/WAN/COS/IPSLA) and capacity usage and identify issues (e.g.
Proviso Exception Analysis)
Accomplishments:
Took several cost saving initiatives such as capacity analysis of WAN / LAN link &
optimizing
Recognised for taking end to end change management activities, planning & rolling
plans and initiatives that generated best service up gradation results
Have won two “Cookies” as a token of appreciation.
Have received E-card from client as a token of appreciation for the outstanding
performance
Job Profile: Technical Engineer (NetworkOperations), which includes:
Working as a part of Technical Operations team – and operating in a fast paced,
changing and challenging 24x7 environment.
Working on Proactive and reactive client queries.
Handling initial setup and configuration of wired/wireless Cisco devices.
Troubleshooting issues with Cisco Linksys, XBOX, PS3 and other Microsoft
technologies.
Installation of devices like Range expanders, Network Signal booster, Data Servers,
Print Servers.
Working with field engineers to troubleshoot and resolve the issue and to ensure
the repair procedures are followed and the customer is updated with the latest
status of repair.
Bachelor of Engineering in Electronics from Vishwakarma Institute of Technology,
Pune (2010) [60.53%]
12th in Science from Jean Paul’s High School, Ara ( C.B.S.E. board) .Secured 55.8%
10th in Science from Jean Paul’s High School, Ara ( C.B.S.E. board) .Secured 61.2%
Participated in “Vitality” 2009,a tech fest organized in V.I.T. ,Pune
Given seminar on Quantum Teleportation at college.
I Runner Up in Inter School Carom tournament.
Participation in Inter school Football Tournament.
Previous Employer VC International Pvt Ltd. Pune
Role Technical Engineer
Period Form 29th Nov 2010 to 28th June 2012
ACADEMIC ACHIEVEMENTS
4. EXTRA COCURRICAL ACTIVITIES
PERSONAL PROFILE:
DECLARATION
Volunteered in Commonwealth Games ,2008
Volunteered in blood donation camps organized in college
Attended a week long workshop on “Art of Living.
Experienced in of JCI group.
Nationality: Indian
Date of Birth: 18th December, 1985
Status: Married
Languages known: English & Hindi
Hobbies: Solving Sudoku, Listening music, Playing carom, Martial Arts, YOGA.
I hereby declare that above information is correct to the best of my knowledge and belief.
Place: Pune (Maharashtra)