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Systems Thinking for Ultimate
Agility
Presenter: Arshiya Sultana
About Me
An accomplished Agile coach and
corporate trainer having 9+ years of
experience in agile and waterfall
project management. Over past 9
years I have worked in various roles
such as Enterprise Agile Coach and
Transformation consultant,
Corporate Trainer, Product Owner,
Business Analyst, Scrum Master, and
Quality Assurance Analyst
Agenda
• Systems thinking in a nutshell
• System and component
• System Engineering in software development
• Activity – The natural system
• Activity – Let’s build a system (guided)
A system is any group of interacting,
interrelated, or interdependent parts that form
a complex and unified whole that has a specific
purpose
Any one element can affect the performance of
the whole
Systems thinking in a nutshell
Complex must be intelligent
System and component
• Systems consists of inter-connected
components
• The order in which components are arranged
affects the performance of a system
• Systems attempt to maintain stability through
feedback
• Feedback provides information to the system
that lets it know how it is doing relative to
some desired state
Systems Engineering in Software
development
11 laws of system thinking from ‘Fifth Discipline’ by Peter Senge
• Today’s problems come from yesterday’s solution
• The harder you push, the harder the system pushes back
• Behaviour grows better before it grows worse
• The easy way out usually leads back in
• The cure can be worse than the disease
• Faster is slower
• Cause and effect are not closely related in time and space
• Small changes can produce big results but the areas of highest leverage
are often the least obvious
• You can have your cake and eat it too – but not at once
• Dividing the elephant in half does not produce two small elephants
• There is no blame
Observe the Natural system
Activity
Keep your hand on your heart and observe your
breathing
Discussion
Participants share their understanding
Let’s build a system
• You need a system of systems to build a
system
• Agile team is a systematic team
Systems consists of several
components
Activity
Identify the systems and components of an
Internet Banking Website
(participants work in groups)
Activity duration: 15 mins
Discussion: 10 mins

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Systems thinking for ultimate agility

  • 1. Systems Thinking for Ultimate Agility Presenter: Arshiya Sultana
  • 2. About Me An accomplished Agile coach and corporate trainer having 9+ years of experience in agile and waterfall project management. Over past 9 years I have worked in various roles such as Enterprise Agile Coach and Transformation consultant, Corporate Trainer, Product Owner, Business Analyst, Scrum Master, and Quality Assurance Analyst
  • 3. Agenda • Systems thinking in a nutshell • System and component • System Engineering in software development • Activity – The natural system • Activity – Let’s build a system (guided)
  • 4. A system is any group of interacting, interrelated, or interdependent parts that form a complex and unified whole that has a specific purpose Any one element can affect the performance of the whole Systems thinking in a nutshell
  • 5. Complex must be intelligent
  • 6. System and component • Systems consists of inter-connected components • The order in which components are arranged affects the performance of a system • Systems attempt to maintain stability through feedback • Feedback provides information to the system that lets it know how it is doing relative to some desired state
  • 7. Systems Engineering in Software development 11 laws of system thinking from ‘Fifth Discipline’ by Peter Senge • Today’s problems come from yesterday’s solution • The harder you push, the harder the system pushes back • Behaviour grows better before it grows worse • The easy way out usually leads back in • The cure can be worse than the disease • Faster is slower • Cause and effect are not closely related in time and space • Small changes can produce big results but the areas of highest leverage are often the least obvious • You can have your cake and eat it too – but not at once • Dividing the elephant in half does not produce two small elephants • There is no blame
  • 8. Observe the Natural system Activity Keep your hand on your heart and observe your breathing Discussion Participants share their understanding
  • 9. Let’s build a system • You need a system of systems to build a system • Agile team is a systematic team
  • 10. Systems consists of several components
  • 11. Activity Identify the systems and components of an Internet Banking Website (participants work in groups) Activity duration: 15 mins Discussion: 10 mins

Editor's Notes

  1. 10 seconds
  2. 10 seconds
  3. All parts must be present for a system to carry out its purpose optimally Automobile without its spark plugs – car doesn’t work 2 minutes
  4. 1 minute
  5. Example of feedback is system demo (5 minutes)
  6. 10 minutes
  7. With this action we are observing two major component of human cardio vascular system interacting with each other. This is a micro level view of the system (2 minutes)