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Executive Systems Thinking Seminar - March 3 2015

Delivered to the Executive Committee of the Democrat Party of Thailand to spark their interest in systems thinking as a problem analysis and decision making tool.

Executive Systems Thinking Seminar - March 3 2015

  1. 1. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     EXECUTIVE SYSTEMS THINKING TRAINING SEMINAR 3 March 2015 Robert  Steele   Systainability  Asia  /  AtKisson  Group  
  2. 2. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Premise of this Seminar
  3. 3. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     1.  A  systems  perspec>ve  helps  us  to   understand  what  shapes  the  way  society   thinks  and  acts.  
  4. 4. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     2.  By  using  a  systems  approach,  we  can   beFer  understand  what  lies  underneath   various  social  issues  in  order  to  develop   long-­‐term  solu>ons.    
  5. 5. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Seminar Objectives 1.  Introduce  systems  thinking  as  an  effec>ve   problem  analysis  and  solu>on  approach.   2.  Share  some  prac>cal  systems  thinking   tools,  methods,  and  techniques.  
  6. 6. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Current  And  Past  Clients  Include:   Levi  Strauss  &  Co.  •  Ernst  &  Young  •    Nike  •  Bal>c  21  (the  11  na>ons  of  Northern  Europe)  •  European  Sustainable   Development  Network  •  Brother,  Inc.  (Japan)  •  Earth  Charter  Interna>onal  •  Swedish  SIDA’s  Advanced  Interna>onal   Training  Programs  •  United  Na>ons  Division  for  Sustainable  Development    Egyp>an  Na>onal  Compe>>veness  Council   •  Government  of  Singapore  •  Greater  New  Orleans,  Inc.  •  SEIYU  (Japan)  •  SERDP  -­‐  Strategic  Environmental  Research   &  Development  Program  (US  Government)  •  Seliger  Forum  2010  (Russia)  •  Sustainable  Fashion  Academy  •  States  of   Queensland,  Victoria,  NSW,  and  South  Australia  •  Stockholm  County  •  Sustainable  SeaFle  •  Heinz  Endowments  •   Toyota  •  UNEP  •  UNDP  •  Nile  Basin  Ini>a>ve  •  Bank  of  Indonesia  •  Volvo  Cars     Robert  Steel  –  Systainability  Asia  -­‐  Part  of  A  global  network  dedicated  to  sustainability   strategy  learning,  and  inspira?on               Global  Affiliate  and  Associate  Network  
  7. 7. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A little Thumb wrestling
  8. 8. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Part 1 - What is Systems Thinking? SYSTEMS   THINKING  
  9. 9. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Important idea: “Good  people  can  make   bad  or  harmful  decisions  if  the  systems  within   which  they  are  making  those  decisions  are   poorly  designed.  
  10. 10. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A  system  is  a  set  of  elements  whose   interconnec>ons  determine  their  behavior.   What Is A System? Systems  are  bound  together  by  the  laws  of  cause  and   effect,  and  governed  by  flows  of  informa>on,  energy  and   materials.   Note:  People  give  defini-on  to  systems  based  on  an  idea   of  what  should  happen  at  a  given  point  in  -me.  Thus,   systems  have  a  purpose.    
  11. 11. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Not a System A System v  
  12. 12. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Bigger more Complex Systems
  13. 13. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     CEO’s individual concern about climate change Shareholder desire for profitability Likelihood a CEO decides to open a coal fired power plant Cost to meet other standards Expected profitability of coal Costs of other energy sources Price per ton CO2 An example of system dynamics… Source:  Climate  Interac>ve  –  Climate  Leader  Series;   hFp://theclimateleader.org    
  14. 14. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Would a new decision maker placed in the same system make a different decision?
  15. 15. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Some Insights
  16. 16. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A Systems Perspective
  17. 17. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com    
  18. 18. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A little background on System Thinking
  19. 19. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Systems Thinking helps us to . . . .  .  .  move  the  focus  away  from  events  and  pa5erns   of  behavior  (which  are  symptoms  of  problems)  and   toward  systemic  structure  and  the  underlying   mental  models   Adapted  from:  Senge,  Peter,  The  Fieh  Discipline,  1996.   Car  Ownership   Transporta>on   Op>ons  
  20. 20. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Systems Thinking has a Special Language •  Source     •  Stock     •  Flows     •  Sinks   •  Feedback     •  Reinforcing   •  Balancing     •  Leverage  Point  
  21. 21. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Systems Thinking includes a Set of Tools Stock  &  Flow  Diagrams   System  Iceberg   Behavior  Over  Time   Graphs   Causal  Loop  Diagrams   Compass   Ladder  of   Inference  
  22. 22. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A System Story A System Story by BEE http://www.youtube.com/watch?v=rDxOyJxgJeA
  23. 23. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     C O F F E E B R E A K
  24. 24. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Part 2 - The System Iceberg The  “iceberg”  model  of  systemic  rela>onships  is  a  simple  tool  to   begin  to  unravel  complexity  and  discover  root  cause  of  behavior.      
  25. 25. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The  Iceberg  brings  two  things  of  benefit  to  decision   makers….   First  –  It  helps  focus  our   aFen>on  on  areas  of   high  leverage.     Second  –the  idea  that   the  structure  of  a  system   actually  determines  the   long-­‐term  behaviour  of   the  system.    
  26. 26. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   •  Headlines  in  the   Newspapers   •  Urgent  Emails   •  Fires  to  Put  Out   •  Proposals   •  Disasters  to  deal  with!    
  27. 27. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   React & Respond
  28. 28. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   Pa5erns  of   Behavior   Past   Now   Indicator  Trends  
  29. 29. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   Pa5erns  of   Behavior   Adapt & Anticipate
  30. 30. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Time Past Today Future Something important
  31. 31. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   Pa5erns  of   Behavior   Systemic  Structures   Mindsets  &  Mental  Models   Create & Re-Design
  32. 32. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Feedback – The Process Driving the System Behavior Confidence in Government Policy Positive Results
  33. 33. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   Pa5erns  of   Behavior   Systemic  Structures   Mindsets  &  Mental  Models   Transform
  34. 34. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Compass … A Sustainability Thinking Frame ➤ N  =  Nature  =      Environmental  impact,  resource  use,  waste,   ecosystems  and  habitat,  water,    energy,  climate   change   ➤ E  =  Economy  =    Produc>on,  consump>on,  employment  and  work,   money,  investment,  debt,  business,  innova>on       ➤ S  =  Society  =    Governance,  equity,  transparency,  security,   culture,  ins>tu>onal  management,  levels  of  trust   ➤ W  =  Wellbeing  =    Health,  educa>on,  self-­‐expression,  happiness,   rela>onships,  family,  crea>vity,  quality  of  life   It helps us think about issues from many different perspectives ©  AtKisson,  Inc.,  2014  www.atkisson.com  
  35. 35. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Compass as a Tool for Systems Thinking Environmental   Impacts   Resource  Use   &  Waste   Ecosystem   Integrity   Efficiency  &   ProducOvity   Financial   Aspects   Work,  Jobs,   IncenOves   Rights,     Laws  &  JusOce   Culture  &   InsOtuOons   Social  Trust  &   Public  Safety   Personal  Health   &  Happiness   Self-­‐Development   OpportuniOes   Families  &   RelaOonships   It helps us think about issues from many different perspectives
  36. 36. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Example – Traffic Problem in Bangkok Events   Pa5erns  of   Behavior   Systemic  Structures   Mindsets  &  Mental  Models  
  37. 37. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Iceberg Exercise Part 1 For  Problem  Analysis  
  38. 38. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Exercise Instructions 1.  Form  groups  of  4  –  5   2.  Select  a  Topic  that  is  prominent  in  the  newspapers  or  on  TV  news  right   now.     3.  Use  the  Iceberg  template  (handout)  to  analyze  the  Topic  from  a  systems   perspec>ve.   a.  What  are  the  significant  events  in  the  past  and  now  that  we  see,  hear   about,  etc.  linked  to  this  topic?     b.  What  are  the  paFerns  of  behavior  and  trends  we  can  iden>fy  that   link  to  this  event.   c.  What  are  some  systemic  structures  that  exist  that  generate  these   behaviors   d.  What  are  the  dominant  mental  models,  beliefs,  values,  assump>ons?     4.  Also,  as  you  brainstorm  the  elements  at  the  various  levels,  use  the   Compass  to  help  you  be  more  holis>c  (i.e.  think  about  all  four  points  of  the   Compass)  
  39. 39. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Some example Events to use
  40. 40. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com    
  41. 41. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Sharing Icebergs
  42. 42. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Iceberg Exercise Part 2 Leverage  Points  and  solu>ons  
  43. 43. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com    
  44. 44. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Small Actions can yield large results A  “leverage  point” is  a  place   in  a  system  where  a  large   change  towards  desired   behavior  or  results  can  be   accomplished  by  applying   rela>vely  few  resources.   Artist: Gary Larson Picture  source:  hFp://thwink.org/sustain/glossary/LeveragePoint.gif  
  45. 45. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     The Iceberg Events   React and Respond Pa5erns  of   Behavior   Systemic  Structures   Mindsets  &  Mental  Models   Adapt, Anticipate, Plan Creative & Design Transform
  46. 46. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com    
  47. 47. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Exercise Instructions 1.  Use  the  Iceberg  template  (handout)  to  find  the  best   leverage  points  for  whole  system  change  at  each  level.   •  How  would  you  respond  &  react  to  events  (short  term   solu>on)?   •  What  will  you  do  to  be  proac>ve  on  the  paFerns  and  trends   you  see  by  an>cipa>ng,  planning  and  adap>ng?   •  What  will  you  do  to  create  and  design  different  system   structures  and  interac>ons  (dynamics)?     •  How  to  transform  people’s  mental  models  and  mindsets  that   lie  at  the  very  root  cause  of  these  issues  (by  designing  or   keeping  in  place  these  systemic  structure  that  generate  the   behavior  paFerns  and  trends  that  we  see)?   2.  Finally,  circle  the  top  three  ideas  in  the  lower  sec>on   that  has  the  highest  leverage  in  terms  of  changing  the   system  and  avoiding  the  paFerns  of  behavior  that  you   don’t  want  to  see.     Increasing  Leverage  
  48. 48. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Example – Our Traffic Issue in Bangkok Events   Pa5erns  of   Behavior   Systemic  Structures   Mindsets  &  Mental  Models   React and Respond Adapt, Anticipate, Plan Creative & Design Transform
  49. 49. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Part 3 – Causal Diagrams
  50. 50. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Causal Diagrams help in 3 ways… 1.  Test  and  clarify  your  thinking   2.  Enroll  people  in  ac>on  towards  a  goal   3.  Discover  new  allies  
  51. 51. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Efforts  spent  on   gepng  press   coverage   Visibility  of   Projects   Number  of   people   interested  in  the   NGO’s  projects   Number  of   people  /   organiza>ons,  etc.   suppor>ng  the   NGO’s  projects   Quality  of  people   wan>ng  to  work  for   the  NGO   Cumula>ve   Experience  of   the  NGO   Funds  available   for  Projects   Capacity  of  NGO  to   implement  effec>ve   projects   Posi>ve  results   of  the  projects   Causal Diagram Example of NGO Success
  52. 52. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Causal Diagram Education Improvement Example Overall  PISA  Test  Scores   &  Country  Ranking   Percep>on  of  Thailand’s   Educa>on  System  by   Public   Ability  of  students  to   successfully  take  the   Test   Students’  comprehension   and  mastery  of  subject   maFer   Opportuni>es  for  students  to   apply  theore>cal  learning  in   relevant  life  situa>ons   Effec>veness  of   Government’s  Educa>on   Policy  &  Implementa>on   Capacity  of  Teachers  for   transforma>ve  teaching  &   learning   Curriculum   Extent  of  Transforma>onal   Teaching  Pedagogy  applied  in   schools   Thailand’s   Compe>>veness  
  53. 53. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A  Causal  Diagram  Story  Example   Biking  in  Bangkok   Number  of  people     biking  to  work   Number  of  bikers   visible  on  the  streets   Number  of  people     interested  in  biking   Number  of  bikers  organized   to  improve  biking  in  the  city   Number  of  bike   lanes   Driver  awareness   of  bikers  
  54. 54. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Some youth examples (Singapore Youth Environmental Envoys Program)
  55. 55. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Corporate example - Bang Negara Indonesia (BNI) Sustainability Team
  56. 56. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Summary  &  Closing  
  57. 57. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Remember…. The structure of the systems determines its behavior!
  58. 58. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     A Systems approach provides us . . . Ø  Deeper  Insight:    “Understand  components  and  their   links  in  the  system,  you  will  understand  its   behavior.”   Ø  More  effec>ve  and  long-­‐term  Leverage:    “Change  a   component  or  link  in  the  system,  and  you  will  change   the  system  behavior.”   Ø  BeFer  Solu>ons:  “Solving  problems  almost  always   involves  changing  systems  (iden-fy  and  change  the   limi-ng  factor.”  
  59. 59. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     13 Habits of a Systems Thinker
  60. 60. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Comments, Questions?
  61. 61. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     Systainability  Asia  /  AtKisson  Group   ATKISSON  SUSTAINABILITY  SYSTEMS  ACCELERATOR   Tools,  Methods  and  Processes  to  Support  Sustainable  Development  and   Transforma-onal  Change.
  62. 62. Systainability  Asia    -­‐  2015    /  www.systainabilityasia.com     SYSTAINABILITY ASIA / ATKISSON GROUP www.systainabilityasia.com robert@atkisson.com Thank you for your Attention & Participation!

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