Enterprise Management – Solution Suite Overview A look at each new solution suite and how they can be used in harmony to make strides towards delivering IT as a service. Mark Stockham, Enterprise Management Specialist

1. Enterprise Management
Mark Stockham
VMware Strategist: Management, Automation and Cloud
© 2011 VMware Inc. All rights reserved

2. Disclaimer
 This session may contain product features that are
currently under development.
 This session/overview of the new technology represents
no commitment from VMware to deliver these features in
any generally available product.
 Features are subject to change, and must not be included in
contracts, purchase orders, or sales agreements of any kind.
 Technical feasibility and market demand will affect final delivery.
 Pricing and packaging for any new technologies or features
discussed or presented have not been determined.
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3. When your customers travel towards an issue at 70mph…….
 Understands all of the
We need to take an approach that: underlying systems
 Scales!
 Provides a simple, actionable
view of what’s going on
 Alerts you to problems
before users notice or SLA is
breached
Provides likely root cause
analysis point to the problem
area
 A single console puts
everything into context
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4. vCenter Operations Management Suite 5.0 Packaging
Automated Operations Management
For SMB and For large vSphere For virtual and For cloud and
small vSphere environments cloud infrastructure heterogeneous
environments environments
Standard Edition Advanced Edition Enterprise Edition Enterprise Plus Edition
VC Ops Mgr 5.0 – Std. VC Ops Mgr 5.0 VC Ops Mgr 5.0 VC Ops Mgr 5.0
(incl. CapIQ) (incl. CapIQ) (incl. CapIQ)
VCM for vSphere ** VC Configuration Mgr
VC Infra Navigator ** VC Infra Navigator **
Chargeback Chargeback
New SKU New Name
** Not Available a-la-carte.
Pricing and Packaging changes effective Q1 2012.
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5. vCenter Operations Suite - Feature Comparison
Standard Advanced Enterprise Enterprise Plus
Performance  Performance  Performance analytics  Performance analytics  Performance analytics
Management analytics for for vSphere for vSphere, Hyperic and for all VMware + 3rd
VC Ops Manager 5.0
vSphere VCM included party monitoring tools
 Extensible to 3rd party included
monitoring tools  Customizable
 Customizable Dashboards
Dashboards
Edition Feature Summary
Capacity  Alerting and  Alerting, trending and  Alerting, trending and  Alerting, trending and
Management trending reporting reporting reporting
 Resource optimization  Resource optimization  Resource optimization
 What-if scenarios  What-if scenarios  What-if scenarios
Configuration  vSphere  vSphere change events  vSphere change events  vSphere change events
& Compliance  Configuration and  Configuration and
VCM 5.4
change events
compliance for vSphere compliance for vSphere
hosts hosts, VMs and
physical servers
 None  None  Virtualized applications  Virtualized applications
CB 2.0 VIN 1.0
Application
Mapping running on vSphere running on vSphere
Cost Metering  None  None  vSphere environments  vSphere environments
and Reporting
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6. Business Benefits delivered by vCenter Operations
Comprehensive Intelligent Proactive
Visibility Automation Management
vCenter Operations Management Suite
• Higher QoS • Faster MTTR
• Fewer Incidents • Improved Collaboration
• Tool Consolidation • Resource Utilization
• Compliance • …
“Notified the storage “We’ll be able to reduce
“Troubleshooting time
team before they were our monitoring tools from
reduced by 50%”
even aware of an issue.” over 300 to about 30.”
TUI Infotec Maximus Kaiser Permanente
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7. How does Cloud impact Operations Management?
1 2 3
Scale Change Convergence
Higher VM/Admin Ratios Rapid Change New Architectures
More Responsibility Dynamic Environment Heterogeneous Environments
More Data Unplanned Demand Embedded Management
“False alerts and data “Lot of friction between
“… have 2 VI admins
overload -- 25,000 static the infrastructure and
managing 1,600 VMs.” thresholds and metrics” operations teams”
Christus Health Stanford Medical Maximus
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8. Automated Cloud Operations Workflow
Plan
Optimize
Capacity
Shortfall
Root
Health Performance
Cause Remediate
Degradation Issue
Isolate Analysis
Change
Configuration
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9. So………
What going wrong right now?
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10. vC Ops Badges – Standard vs. Advanced
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11. vC Ops Default UI – Major and Minor Badges
• High level
Understanding
Major x 3
• Calculated
from scores of
Minor Badges
• Specifics
Minor x 8 • Guidance
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12. Operations: Major Badge – Health
 “How is this object doing right now?"
• Identifies current problems in the system
• Issues that need to be resolved immediately to
avoid problems
 High Health is good (100-0)
 Heatmap
• Provides quick view of many objects at once
• Shows Health of all parent and child objects
• Go back in time (6 hours) and see the “weather”
of the Virt Infrastructure
 Health Score is calculated from its Minor
Badges
• Workload
• Anomalies
• Faults
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13. 95
Operations: Health Minor Badge – Workload
 Measures how hard an object is
working?
 High Workload is bad (0-100 or
more!)
• Percentage of Demand divided by
effective capacity
• As workload approaches (and
exceeds) 100%
 Performance Problems!  Improved Network and Disk I/O
 Starving object for resources! calculations
 Focused attention  Eliminates idle networks and storage from
showing High Workload
• CPU  Limit the erroneous 100% Workload
• Memory scores
• Disk I/O
• Network I/O
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14. Operations: Health Minor Badge – Anomalies
 Measures how normal is this object
behaving?
• Is what the vC Ops 1.x Health score was,
but now inversed
 Derived from the number of metrics
that are outside of their “Normal”
trended ranges
• Learns dynamic ranges of “Normal” for
each metric  Anomalies Chart
• Identifies metric abnormalities • Current number of Abnormal
Metrics
 Low Anomalies is good (0-100)
• Zero meaning the object is performing • Problem/Noise Threshold
exactly the way vC Ops expects it to for  Crossing problem threshold will
that time of the day, that day of the week increase the Anomalies Score
• A high number of anomalies are usually  Does not generate an alert in
an indication of a problem this vSphere UI
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15. Operations: Health Minor Badge – Faults
 Measures the degree of faults or  Best Practices:
problems the object is • Do not change the Faults
experiencing Threshold
• Pulled from active vCenter events • Use Alerts View to manage
 VMware specific knowledge of Faults
which vCenter Events affect  Faults shown in Widget
Availability and Performance
(examples):
• Loss of redundancy in NICs or HBAs
• Memory checksum errors
• HA failover problems
 Low Faults is good (0-100)
• Each fault has a default score (e.g. 25,
50, 75, 100)
• Highest individual Fault Score drives the
Fault object Score
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16. Operations: Details
 Workload Badge Focus : Datastore Example
Space
Available
Throughput
IOPS
Latency
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17. Operations: Details
 Anomalies Badge Focus
Subset of the
Anomalies for an
object
Visualize
magnitude and
impact
Help with any
troubleshooting
efforts
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18. Operations: Details
 Fault Badge Focus
Details of
vCenter Faults
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19. That’s great, but what’s next, where are we going?
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20. Past Data – Past deployment trends and VM sizes considered
 At-a-glance charts and graphs
• Datacenter to individual VM
• Managed objects and compute resources
• Deployed and remaining capacity perspectives
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21. The Present - Capacity Optimization
 Identify and Reclaim Inefficient, Unused Capacity
• Right-size or decommission unused or inefficient VMs
• Use the capacity modeling to predict the savings
• Eliminate waste and reduce costs in your organization
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22. The Future – “drop dead” date and “what if” scenario
modelling
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Confidential

23. Capacity Planning: Major Badge – Risk
 Are there future risks to my
systems and VI?
 Identifies potential problems that
could eventually hurt the
performance
 Low Risk is good (0-100)
 Risk Score is calculated from its
Minor Badges
• Time Remaining
• Capacity Remaining
• Stress
 Risk Chart
• Shows Risk score over the last 7 days
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24. Capacity Planning: Risk Minor Badge – Time Remaining
 Measures time remaining
before each resource type
reaches its capacity
• CPU
• Memory
• Disk
• Network I/O
 Early warning of upcoming
provisioning needs
• Avoid future performance issues
 High Time Remaining is good
(100-0)
 Graph shows resource
utilization trends
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25. Capacity Planning: Risk Minor Badge – Capacity Remaining
 Measures how many more
VMs can be placed on the
object
 Percentage of Total VM
“Slots” Remaining
• Based on the average size of the
VM on the object (e.g. VM profile)
• Each object has its OWN VM  333 More VMs correlates to
profile size: Host, Cluster, 77% Capacity Remaining for
Datacenter, Etc. this object
 High Capacity Remaining is
good (100-0)
• Zero mean no room left for more
VMs
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26. Capacity Planning: Risk Minor Badge – Stress
 Stress measures long-term or
chronic workload
• Workload shows an instantaneous
value
• Stress looks over a longer period of
time
 Quickly find and resolve
• Undersized objects
• Population contention
 Low Stress is good (0-100)
 Stress score encompasses a six
(6) week period  Chart shows weeks break
down of Stress for each
• Workloads > 70% = “Stressed”
day/hour averaged over the
• Threshold Configurable last six (6) Weeks
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27. Capacity Planning: Major Badge – Efficiency
 Are there optimization opportunities
in my systems?
 Shows you how to run a leaner
datacenter
 Save $$$ by better utilizing resources
 High Efficiency is good (100-0)
 Efficiency Score is calculated from its
Minor Badges
• Reclaimable Waste
• Density  Three Resources Considered
 Graph Depicts VMs by Percent • CPU
• Memory
• Optimal – Optimally Provisioned VMs • Disk Space
• Waste – Over Provisioned VMs
 Note: VMs can appear in Stress
• Stress – Under Provisioned VMs and Waste
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28. Capacity Planning: Efficiency Minor Badge – Reclaimable Waste
 Measures the over-provisioning
for an object
 It identifies the amount of
reclaimable resources
• CPU
• Memory
• Disk
 Low Reclaimable Waste is good
(0-100)
 Graph shows breakdown of the
 Reclaimable Waste = Reclaimable Waste section of the Efficiency
Capacity / Deployed Capacity Badge pie chart
• Score depicts the MAX of the CPU, • % Idle VMs (based on configured
Memory and Disk calculation settings)
• Disk calculation can also include old • % Powered Off VMs
snapshots and templates
• % Oversized VMs
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29. Efficiency Configuration – Powered-Off & Idle VMs
 Access via Listed as Powered-Off if
the total powered-off time
Configuration Widget > given % Time Powered-
Off Threshold in a given
 Powered-Off Threshold time interval
• Based on % time
 Idle VM Detection
• Based on % time
- AND -
• All or One of the following
thresholds
• CPU
• Disk I/O Listed as Idle if the total time during which all
• Network I/O or any of the resource usage is below the
specified thresholds in a given time interval
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30. Efficiency Configuration – Oversized VMs
 Access via An Object is oversized if its
degree oversized is greater than
Configuration Widget the % Oversized threshold
 Oversized Detection
• CPU and/or Memory
Workload
 Oversized Threshold
• What percentage of
Oversized is acceptable For the given time interval, CapacityIQ first
calculates if a physical resource (viz. CPU,
• When should an object be Memory) is over-sized based on the
reported configurable Utilization Less Than
threshold.
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31. Capacity Planning: Efficiency Minor Badge – Density
 Contrasts Actual vs. Ideal Density
 Identify Optimal Resource
Deployment Before Contention
Occurs
 Greater Consolidation  $$$
 High Density is good (100-0)
 Measures consolidation ratios:
• VMs/Host Ratios
• vCPU/Physical CPU Ratios
• vMem/Physical Memory Ratios
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32. Health Degradation – Smart Alerts (All Editions)
Overview
Early warning  Proactive alerts that provide early
Smart Alert warning on building issues
 Identify upcoming health,
performance and capacity issues
 Automatic root cause analysis of
Root cause and offending metrics across all layers
potential impact
Benefits
 Advance notification of abnormal
behavior help avoid incidents
 Immediately focus on the root cause
rather than symptoms or false alerts
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33. What does my environment look like?
From a configuration perspective?
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34. Compliance Checking of vSphere Hosts (New in Enterprise Edition)
Overview
vSphere vSphere
 Leverage out-of-the-box vSphere
hardening guidelines from CP&C
 Assess vSphere compliance from
vSphere vSphere
within vCenter
Reference
vSphere
Reference
vSphere
 Push compliance to the entire
Host Host
environment through Host Profiles
 Launch into vCM to visualize
vSphere vSphere
information across the infrastructure
vCenter vCenter
Benefits
vSphere
Compliance  Maintain a compliant infrastructure
Policy
VCM
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35. What does my environment look like?
From a relationship perspective?
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36. Navigator – Value Proposition Summary
vCenter Operations: Common language and context with App owners for problem resolution
• App context needed for triage, change impact, proactive resource planning
• Triage for actual & potential issues for applications and services
• Proactive planning to avoid VM starvation as cause of application issues
• Manage application / change impact of planned and unplanned VI changes
•
Site Recovery Manager : Create & update protection groups/plans based on app visibility
• Planning: Use the app context to protect the right VMs, know external dependencies.
• Change: Look for changes in app topology that require removing/adding VMs to protection plans.
• Test: Use up-to-date app dependency info when running DR tests & remediating plans
• Visualize protection readiness with application / VM overlays
HA / DRS Use app context to build HA clusters, affinity rules & placement constraints
• Know what app components/VMs of a specific app are more important to prioritize
• identify Apps (with versions) and ensure all components of app reside on same clusters to set up HA
• Set DRS rules to keep certain app components of app together or apart on different hosts
•vApps: Provide the Application dependency context as basis for creating and defining vApps
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37. Complete dependency views of related application components
Map and Tabular
views
Visualize App dependencies
With VC related information (SRM, vApp, etc)
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38. vCenter Infrastructure Navigator Capabilities
Rapid and accurate discovery and
dependency mapping of application
Automated services across virtual infrastructure
discovery and Rapid updates that keep mapping
dependency information up-to-date
mapping
OOTB knowledge base to identify
application workloads
Seamlessly present dependency Maps,
summaries in vCenter UI
Integrates App
dependencies in Search / Filter VMs based on application
day to day components
operational
Overlay relevant VC solution info (SRM,
interface
Datastore, Host, vApp ) for making
decisions
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39. What does my environment look like?
From a cost perspective?
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40. Resource Optimization based on Cost (New)
Overview
Opportunities to
optimize resources  vCenter Chargeback Manager 2.0
now included in some vCenter
Operations Editions
 Integration of cost metering and
capacity analytics
 Reporting of financial value of
committed and reclaimable capacity
Benefits
Recommended Cost  Make infrastructure optimization
configuration size Savings
decisions at a business-level
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41. Key Capabilities
Track usage and configuration data for
Resource Metering
Cloud/virtual resources
Associate VMs and costs to different
Hierarchy Management
departments, business units, and groups
Define cost metrics related to virtual
Price Modeling
infrastructure resources
Provide IT cost transparency with
Cost Reporting
simplified reporting
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42. What does my environment look like?
If I use have View in my environment?
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43. Tech Preview: “vCenter Operations for View”
Overview
 End-to-end monitoring of infrastructure
 Included PCoIP performance monitoring
 Desktop, Pool and User Contexts
 Self-Learning performance analytics
 Automated alerts
 Remediation guidance
Benefits
 Get to root cause quickly; Reduce MTTI
 Respond proactively before support
calls
 Remediate quickly and accurately
 Improve resource utilization by
identifying over-provisioned hardware
and track down bottlenecks
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44. Summary
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45. What’s New in vC Ops Mgr 5.0 – Scalability
 Scales to – 6k powered on and 8k total VMs
 Small – Supports up to 1500 Powered ON VMs
• 4 vCPUs
• 16 GB memory
 Medium – Between 1500 and 3000 Powered ON VMs
• 8 vCPUs
• 24 GB memory
 Large – 3000 to 6000 Powered ON VMs
• 16 vCPUs
• 32 GB memory
 These are TOTALS for the vApp
• These resources may not be split EQUALLY between the 2 VMs
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46. vCenter Operations Suite – Target Customer Profile
Standard Advanced Enterprise Enterprise Plus
Target • VI Admins • VI Admins • Infrastructure Teams • Infrastructure +
Buyer (VP/Director Operations Teams
Infrastructure) (VP/Director Operations)
Target • vSphere centric • vSphere centric • Large vSphere centric • Organizations of any
• SMB’s with <100 • >100 VMs • Everything for the vSphere size. that require vSphere
Customer VMs with less • Requires environment including host and in guest functionality
Profile dynamic performance configuration management • Can be heterogeneous
environments analytics, capacity • Require performance environments.
• Requires trending , capacity analytics and capacity • Require configuration
performance planning and optimization and planning changes and capacity
analytics and optimization • Require application optimization and planning
capacity trending but mapping for vSphere for vSphere
not capacity • Showback and possible • Require application
planning or chargeback needs mapping for vSphere
optimization • Do not require • Require configuration and
management guest compliance at the guest
configuration data level
• Can be extended to all of
Enterprise Plus
functionality
Scope of • vSphere • vSphere • vSphere  vSphere + heterogeneous
• No PS • No PS • Limited PS environments
Solution • Includes VMware adapters  PS required
for vCenter Server,  Includes VMware
Configuration Manager adapters for vCenter
and Hyperic Server, Configuration
• Adapters for 3rd party Manager and Hyperic
monitoring tools optional  Adapters for 3rd party
monitoring tools included
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47. Demo
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48. Thank you
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