2. HISTORY
• Established in 1910, ITC Limited is a diversified
conglomerate with businesses spanning Fast Moving
Consumer Goods comprising Foods, Personal Care,
Cigarettes and Cigars, Branded Apparel, Education &
Stationery Products, Incense Sticks and Safety
Matches; Hotels, Paperboards and Packaging, Agri
Business and Information Technology.
• The Company was incorporated on August 24, 1910
under the name Imperial Tobacco Company of India
Limited. As the Company's ownership progressively
Indianized,
• the name of the Company was changed to India
Tobacco Company Limited in 1970 and then to I.T.C.
Limited in 1974. In recognition of the ITC's multi-
business portfolio encompassing a wide range of
businesses, the full stops in the Company's name
were removed effective September 18, 2001.
• The Company now stands rechristened 'ITC Limited,'
where 'ITC' is today no longer an acronym or an
initialized form.
2
WELCOME HOTEL BELLA VISTA –
PANCHKULA - CHANDIGARH
3. THE ITC HOTELS
• Launched in 1975, ITC Hotels, India's premier
chain of luxury hotels.
• It pioneered the concept of 'Responsible
Luxury' in the hospitality industry
• It exemplary sustainability practices.
• It introduces world-class green practices with
contemporary design elements to deliver the
best of luxury in the greenest possible
manner.
• The Company launched its Hotels
business with the acquisition of a hotel in
Chennai which was rechristened 'ITC-
Welcomgroup Hotel Chola' (now renamed
My Fortune, Chennai)
3
ITC MARATHA,MUMBAI - Inspired by the Maratha
dynasty & located close to the airport, this luxury
hotel in Mumbai combines European and Indian
sensibilities with vintage charm and contemporary
efficiency
4. THE ITC HOTELS
• The objective of ITC's entry into the hotels business was rooted in the concept of creating value for the
nation. ITC chose the Hotels business for its potential to earn high levels of foreign exchange, create tourism
infrastructure and generate large scale direct and indirect employment..
4
BRANDED
ACCOMODATION
ITC Hotels has set standards for excellence in the hotel industry by pioneering the concept of
branded accommodation. The chain has developed three brands of accommodation ITC One',
'Towers' and the 'Executive Club' to differentiate between the needs of various travelers and
provide the highest levels of service.
5. 5
Slogan – Responsible Luxury
Parent Company - ITC Limited
USP – Five star hotels inspired by Indian
Heritage
CEO & MD – Sanjiv Puri
ITC Hotels
Segmentation
High end travelers, global travelers,
upscale segment
ITC Hotels
Target Market
Families, Couples - both Indians and
foreigners, business travelers
ITC Hotels
Positioning
Warm & comforting five star luxury
experience
6. • The Responsible Luxury commitment of
ITC Hotels blends elements of nature to
deliver a unique value proposition to
guests, conscious of their responsibility to
be planet positive. Today, these unique
interventions have made ITC Hotels a
trailblazer in green hoteliering with all its
premium luxury hotels LEED
(Leadership in Energy and
Environmental Design) Platinum
certified.
• With more than 100 hotels in over 70
destinations, ITC Hotels has set new
standards of excellence in the hotel
industry in Accommodation, Cuisine,
Environment and Guest Safety.
6
ITC Maurya, New Delhi
Located in the Diplomatic Enclave, ITC Maurya is
a tribute to the great Mauryan Dynasty. Offering
spectacular ridge views, award winning cuisine,
exquisite accommodation & more.
LEED (Leadership in Energy and Environmental Design) is an
internationally recognized green building certification
system, providing third-party verification that a building or
community was designed and built using strategies aimed at
improving performance across all the metrics that matter
most: energy savings, water efficiency, CO2 emissions
reduction, improved indoor environmental quality, and
stewardship of resources and sensitivity to their impacts
7. ITC HOTELS PROPERTIES ARE CLASSIFIED UNDER FOUR DISTINCT BRANDS:
TOPIC 01
ITC Hotels has an exclusive tie-up with
Marriott's 'The Luxury Collection'. ITC Hotels
are luxury hotels located at strategic business
and leisure locations - The hotels which are
part of this collection are:
• ITC Grand Bharat in Gurugram.
• ITC Grand Chola in Chennai,
• ITC Maurya in Delhi,
• ITC Maratha in Mumbai,
• ITC Sonar and ITC Royal Bengal in
Kolkata, ITC Grand Central in Mumbai,
• ITC Windsor & ITC Gardenia in
Bengaluru, ITC Kakatiya
• ITC Kohenur in Hyderabad and ITC
Mughal in Agra,
• ITC Rajputana in Jaipur and ITC Grand
Goa Resort and Spa in Goa.
.
7
Fortune Hotels operates mid-
market to upscale properties in
the first-class, full-service
business hotel segment all over
India, in major metros, mini
metros, state capitals and
business towns, promising
business and leisure travelers a
wide choice of destinations and
accommodation.
Fortune Park BBD,Lucknow
8. WELCOME
HOTELS
WelcomhotelDwarka - New Delhi,
Welcomhotel Bella Vista - Panchkula-Chandigarh,
Welcomhotel Jodhpur - Jodhpur,
Welcomhotel Rama International - Aurangabad,
Welcomhotel Vadodara – Vadodara
, Welcomhotel Grand Bay - Vishakhapatnam,
Welcomhotel The Savoy - Mussoorie,
WelcomhotelKences Palm Beach - Mamallapuram-
Chennai, Welcomhotel Coimbatore,
offering warm, comforting services and enriching
experiences
WelcomHeritage brings together a chain of palaces,
forts, havelis and resorts that offer a unique
experience. WelcomHeritage endeavours to
preserve ancient royal homes and the historical
Indian grandeur and opulence for the future Indian
generations. WelcomHeritage provides a fine range
of hotel services inside these architectural legacies
present across India.
WELCOME HERITAGE HOTELS
8
WELCOME HOTEL
THE SAVOY -
MUSSOORIE
9. 9
A joint venture between ITC Ltd and Jodhana Heritage,
established in the year 1997, "WelcomHeritage" represents
the finest traditions of heritage hospitality and tourism in
India with a unique portfolio of Palaces, Forts, Havelis and
Resorts spread across 37 scenic and tranquil destinations.
From an enchanting wildlife safari to witnessing the fine
architecture of 320 year old temple, cruising along the lake
in the colourful shikaras, relishing the panoramic view of the
snow-clad Himalayan Peaks, plunge into the spectacular
infinity pool. Allow the living hospitality of our hotels to
complete your array of unique memories with astounding
views or feel the adrenaline rush with activities such as rock
climbing, turban tying, Horse Safari, Bird Watching, trekking
and hiking.
Our endeavor is to create a special balance between local
traditions and modern-day requirements thus creating
best-in-class authentic experience without losing the
Heritage ethos in some of the country’s most inspiring
settings.
WELCOME HERITAGE PALCES &
FORTS – WELCOME HERITAGE
RAMGARH - PANCHKULA
WELCOME HERTIAGE HAVELIS
–PANJIM INN FONTAINHAS
GOA
WELCOMEHERITAGE NATURES
& WELLNESS RESORTS –
GLENVIEW RESORTS KASAULI
WELCOMEHERITAGE WILDLIFE
RESORTS – JUNGLE HOME
PENCH
10. WELCOME HERITAGE HOTELS MISSION:
9
• To support and assist the restoration of heritage
properties
• Promote heritage tourism and assist the owners of
the properties
• To promote India's regional culture, tradition,
cuisine and local flavor
• To provide an unique, enriching and affordable
experience to the guest
• Encourage owners of these properties to convert
them in to productive assets
11. BRANDED CUISINE
9
ITC is the first to introduce branded cuisine WelcomCuisine - in India. The
Bukhara and Peshawri restaurants give epicures the rugged, outdoor cuisine
of the Northwest Frontier Province. Dakshin has brought together the highly
evolved cuisines of the four southern states .Dum Pukht is a unique
restaurant dedicated to a 200-year old culinary tradition of slow cooking
food, in sealed deghs. The fragrance of the meal becomes an invitation
befitting royalty.
ITC Green Centre - ITC Green Centre in Gurgaon, the
headquarters of ITC's Hotels Business is the physical
expression of this commitment to sustainability - Ecological,
Social and Economic. This building is one of the world's largest
green buildings with space of over 170,000 square feet. The
ITC Green Centre which was earlier declared the largest LEED
Platinum rated office space in the world in 2004, was re-
certified in 2012 as the world’s highest rated green building
with Platinum certification by the US Green Building Council.
12. 12
ITC Hotels was awarded the Best Luxury Hotel Chain, ITC
Kohenur - Best New Luxury Hotel (India), ITC Grand Bharat -
Best Luxury Resort (India) & ITC International Terminal
Lounge, New Delhi - Best Airport Lounge
ITC Green Centre, Guntur received LEED PLATINUM
Rating by the US Green Building Council (USGBC) in
2019
ITC Grand Chola awarded 'Best Business Hotel' in India, at
the Lonely Planet Travel Awards 2014 - June 2014.
Bukhara, New Delhi awarded the coveted 'Best in Country'
award at the S. Pellegrino Top 50 Restaurants in Asia Awards
held in Singapore - February 2014.
Dum Pukht, recognised among the Top 50 Restaurants in
Asia at the S. Pellegrino Top 50 Restaurants in Asia Awards
held in Singapore on February 2014.
ITC Maurya wins Ministry of Tourism - Government of India,
National Tourism Award for 'Best Eco Friendly Hotel' in India
- February 2014.
TRAVEL AND LEISURE INDIA &
SOUTH ASIA “INDIA’S BEST
AWARDS”
AWARDS