4. JUMEIRAH HOTEL CHAIN
• An Emirati international luxury hotel chain
• Part of Dubai Holding
• Luxury is defined as exemplified by its flagship hotel
• Dubai national champion and an acclaimed luxury hospitality leader
• 24 Jumeirah branded properties in eight countries, employing more than 14,000 from across
140 nationalities.
• Jose Silva - 2018
5. HISTORY
• Jumeirah was founded in 1997 in Dubai, UAE
• Joined the Dubai Holding in 2004
• In 2018 Jumeirah launched a second brand, Zabeel House by Jumeirah.
• In the early 1990s, Sheikh Mohammed al Maktoum commissioned a new
hotel project
• began in 1994; Construction of the hotel itself was launched by 1997
6. HISTORY CONTI…
• Constructed on its own artificial island
• The world's largest self-standing hotel
• 200 duplex suites, the smallest of 170 square meters, the
largest reaching 780 square meters
• Helped establish the company's reputation
7. OYO
• It is the world's third-largest and fastest-growing hospitality chain of leased and
franchised hotels, homes and living spaces
• OYO initially consisted mainly of budget hotels
• The startup expanded globally hundreds of cities in India, Malaysia, UAE, Nepal,
China, Brazil, UK, Philippines, Japan, Saudi Arabia, Sri Lanka, Indonesia, Vietnam, the
United States.
• Headquarters Gurgaon, Haryana, India
• Recently OYO was valued at $10 billion.
8. HISTORY
• In 2012, Ritesh Agarwal launched Oravel Stays
• After undertaking months of research and staying small hotels across India, he
pivoted Oravel to OYO in 2013
• OYO currently has over 17,000 employees globally
• OYO Hotels & Homes now identifies as a full-fledged hotel chain that leases and
franchises assets
• OYO has also set up 26 training institutes for hospitality across India
9. OYO SERVICE AND PRODUCT
• Smooth procedure of booking, check-in & check-out via mobile apps facility
• 24x7 On call customer support and OYO Captain availability to resolve any issue
• Giving wide variety of experience so that customer have a choice
• Targeting customers based on their interest, behavior and other parameters based
on Big Data Analytics
• OYO Wizard, a new membership Program designed to recognize and reward frequent
customers.