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Examining the emerging design trends driving the leisure hotel segment in India – a Hotel Operator’s perspective   Sleep Event India  May 2011 An ITC Hotels Operations Response
A classic is classic not because it conforms to certain structural rules. It is classic because of a certain eternal and irrepressible freshness - Edith Wharton
I. Evaluating global design trends and establishing new directions and inspirations for the Indian leisure hotel segment
… . the global leisure hotel design  leadership  which initially moved from the  Western   world  to  South-East Asia  is now firmly  embedded  in India. Source:  Condenast Traveler  Rooted in the local soil  Whilst it is very  importan t to benchmark  global   best practices and technological developments  to enable a product brief… We see the future of the Indian leisure product as inspired by the  regional  and the  contextual . … there are so many discoveries to be made, so many stories to tell… Cultural diversity We have a huge advantage  because of the rich cultural  diversity of our beloved motherland (Six Zones). Actualizing this shall be inspiring for both the international traveler  as well as the domestic tourist. This shall be our strength and as people increasingly get bored in an increasingly homogenized planet.
As Trisha Wilson (Founder & CEO, Wilson Associates) says  “Give back to the local economy by pulling from local artisans and craftsmen. Local artwork will in turn give the design a rich and rooted local culture.” Local Renaissance Hotels provide endless possibilities of using local crafts and textiles. Our traditions and skills are not only alive and thriving but have adapted with the times.  India, the One land that all men desire to see…   - Mark Twain
The Making of an Institution ITC Maurya – New Delhi  An International Hotel rooted in the Local Soil The structure of the hotel edifice resembles a stupa The inner cave-like dome of the building named Chaitya hall, is inspired by the  cave-temples - the most famous of them, in Karla, Maharashtra.  The vaulted ceiling has been hand painted by Indian artist Krishen Khanna and  is entitled  “The Grand Procession” Every corner of the hotel has a sculpture or an installation by an eminent artist  infusing the hotel with an ambience from history and a sense of belonging to a  traditional legacy of Indian luxury. The exterior of the hotel is appropriately cladded with local Dholpur stone. The  Hotel is at once in harmony with the capital city of Delhi
II. Understanding The Changing Shape of the Leisure Hotel Clientele & Determining Optimal Design Parameters to Meet Their Needs
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Whilst there is a diversity in the leisure client segmentation, we shall attempt to address two segments which are on a growth trajectory.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],"India is, the cradle of the human race, the birthplace of human speech, the mother of history, the grandmother of legend, and the great grand mother of tradition. our most valuable and most instructive materials in the history of man are treasured up in India only.“ - Mark Twain
III. Balancing Aesthetics With Space Optimization and Cost Efficiency
Space is the new Luxury Room Give space back to the guest, guest rooms have become over planned and atomized as a result the guest has a very little elbow room….  For instance, in a leisure hotel you could give a guest more lounging space and in a business hotel a very efficient work desk and an ergonomic branded writing chair One Grid-multi category of rooms.  Food & Beverage Mainline Restaurants are going to be BLD with smaller 24/7 cafes. Banquet halls are going to be technology driven and not interior driven. Others Delink gyms/pool from spa (Gym and the pool become the amenity and SPA becomes the chargeable service) Zoning for energy and HVAC efficiency India is now the “flash point” of International hotel brands such as this hotel.  We envisage fierce competition , a surge in new projects, demand for better quality. This can only be responded through value engineered unique & mindful designs
Path back to simplicity Less is more.  A focus is being seen on quality over quantity. Bring the outdoors in so the guest can be one with nature.  Increasingly leveraging the latest technologies: LEDs are leading the way in lighting and televisions and giving us many more opportunities to be creative with lighting and digital media. Replace awkward armoire-style entertainment centers with  wall mounted  televisions Bukhara/Peshawri  An example of operational efficiency Year % of Backup Kitchen area to the Restaurant area 1980 35% 2000 25% 2011 20% *Covers  having remained the same
IV. FOCUSING ON THE SPECIFIC DESIGN REQUIREMENTS OF THE LEISURE SEGMENT SUCH AS SPA, POOL, F&B AREAS, BATHROOMS, BEDROOMS,  SAFETY & SECURITY
At ITC Hotels our core values are W.I.S.E.R.  These translate as  Warm ,  Indigenous , high focus on  Sustainability &   Efficiency.  Proud bearers of  Responsible Luxury “ At the core of every hotel design brief are very strong values and a living and vibrant culture.” – Nakul Anand, Executive Director, ITC  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Delivered through
Food & Beverage Staging experience that sell, incorporating Local/Global flavours, a cast of local or international characters, “Guest Involving” rituals that provide memorable experiences. An experience occurs when a company intentionally uses services as the stage, and goods as props, to engage individual customers in a way that creates a memorable event.  “ Commodities are fungible, goods tangible, services intangible and experiences memorable.” SPA Kaya Kalp the world class award winning SPA was inspired in sum by the wellness (Kaya) sutra perfected during vedic times as well as by the Aaramgah of the Mughal empress Noorjehan. This offers a diversity of treatments from Hamam to Ayurvedic  wellness, from Pilates to Hatha yoga, from Aqua therapy to Aromatherapy Safety & Security
[object Object],[object Object]
V. INCORPORATING GREEN ELEMENTS TO FUTURE PROOF YOUR HOTEL DESIGN & DRIVE DOWN OPERATIONAL COSTS
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],All ITC Hotels are either or in the process of being  LEED certified
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Inclusive and Sustainable growth is a compelling national need - Y.C.  Deveshwar  - Chairman ITC Ltd
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The earth, the air, the land and the water are not an inheritance from our fore fathers but on loan from our children. So we have to handover to them at least as it was handed over to us.”   - Mahatma Gandhi
VI. ESTALISHING THE KEY DESIGN CRITERIA LEISURE HOTEL OPERATORS LOOK FOR AND INTERWORKING EFFECTIVELY WITH ARCHITECTS AND INTERIOR DESIGNERS TO ACHIEVE THIS
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ An artist is a person who sells what he paints and a painter is a person who paints what sells.”   - Pablo Picasso
Thank You Nobody Gives You India Like We Do

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Emerging design trends driving leisure hotels in India

  • 1. Examining the emerging design trends driving the leisure hotel segment in India – a Hotel Operator’s perspective Sleep Event India May 2011 An ITC Hotels Operations Response
  • 2. A classic is classic not because it conforms to certain structural rules. It is classic because of a certain eternal and irrepressible freshness - Edith Wharton
  • 3. I. Evaluating global design trends and establishing new directions and inspirations for the Indian leisure hotel segment
  • 4. … . the global leisure hotel design leadership which initially moved from the Western world to South-East Asia is now firmly embedded in India. Source: Condenast Traveler Rooted in the local soil Whilst it is very importan t to benchmark global best practices and technological developments to enable a product brief… We see the future of the Indian leisure product as inspired by the regional and the contextual . … there are so many discoveries to be made, so many stories to tell… Cultural diversity We have a huge advantage because of the rich cultural diversity of our beloved motherland (Six Zones). Actualizing this shall be inspiring for both the international traveler as well as the domestic tourist. This shall be our strength and as people increasingly get bored in an increasingly homogenized planet.
  • 5. As Trisha Wilson (Founder & CEO, Wilson Associates) says “Give back to the local economy by pulling from local artisans and craftsmen. Local artwork will in turn give the design a rich and rooted local culture.” Local Renaissance Hotels provide endless possibilities of using local crafts and textiles. Our traditions and skills are not only alive and thriving but have adapted with the times. India, the One land that all men desire to see… - Mark Twain
  • 6. The Making of an Institution ITC Maurya – New Delhi An International Hotel rooted in the Local Soil The structure of the hotel edifice resembles a stupa The inner cave-like dome of the building named Chaitya hall, is inspired by the cave-temples - the most famous of them, in Karla, Maharashtra. The vaulted ceiling has been hand painted by Indian artist Krishen Khanna and is entitled “The Grand Procession” Every corner of the hotel has a sculpture or an installation by an eminent artist infusing the hotel with an ambience from history and a sense of belonging to a traditional legacy of Indian luxury. The exterior of the hotel is appropriately cladded with local Dholpur stone. The Hotel is at once in harmony with the capital city of Delhi
  • 7. II. Understanding The Changing Shape of the Leisure Hotel Clientele & Determining Optimal Design Parameters to Meet Their Needs
  • 8.
  • 9.
  • 10. III. Balancing Aesthetics With Space Optimization and Cost Efficiency
  • 11. Space is the new Luxury Room Give space back to the guest, guest rooms have become over planned and atomized as a result the guest has a very little elbow room…. For instance, in a leisure hotel you could give a guest more lounging space and in a business hotel a very efficient work desk and an ergonomic branded writing chair One Grid-multi category of rooms. Food & Beverage Mainline Restaurants are going to be BLD with smaller 24/7 cafes. Banquet halls are going to be technology driven and not interior driven. Others Delink gyms/pool from spa (Gym and the pool become the amenity and SPA becomes the chargeable service) Zoning for energy and HVAC efficiency India is now the “flash point” of International hotel brands such as this hotel. We envisage fierce competition , a surge in new projects, demand for better quality. This can only be responded through value engineered unique & mindful designs
  • 12. Path back to simplicity Less is more. A focus is being seen on quality over quantity. Bring the outdoors in so the guest can be one with nature. Increasingly leveraging the latest technologies: LEDs are leading the way in lighting and televisions and giving us many more opportunities to be creative with lighting and digital media. Replace awkward armoire-style entertainment centers with wall mounted televisions Bukhara/Peshawri An example of operational efficiency Year % of Backup Kitchen area to the Restaurant area 1980 35% 2000 25% 2011 20% *Covers having remained the same
  • 13. IV. FOCUSING ON THE SPECIFIC DESIGN REQUIREMENTS OF THE LEISURE SEGMENT SUCH AS SPA, POOL, F&B AREAS, BATHROOMS, BEDROOMS, SAFETY & SECURITY
  • 14.
  • 15. Food & Beverage Staging experience that sell, incorporating Local/Global flavours, a cast of local or international characters, “Guest Involving” rituals that provide memorable experiences. An experience occurs when a company intentionally uses services as the stage, and goods as props, to engage individual customers in a way that creates a memorable event. “ Commodities are fungible, goods tangible, services intangible and experiences memorable.” SPA Kaya Kalp the world class award winning SPA was inspired in sum by the wellness (Kaya) sutra perfected during vedic times as well as by the Aaramgah of the Mughal empress Noorjehan. This offers a diversity of treatments from Hamam to Ayurvedic wellness, from Pilates to Hatha yoga, from Aqua therapy to Aromatherapy Safety & Security
  • 16.
  • 17. V. INCORPORATING GREEN ELEMENTS TO FUTURE PROOF YOUR HOTEL DESIGN & DRIVE DOWN OPERATIONAL COSTS
  • 18.
  • 19.
  • 20.
  • 21. VI. ESTALISHING THE KEY DESIGN CRITERIA LEISURE HOTEL OPERATORS LOOK FOR AND INTERWORKING EFFECTIVELY WITH ARCHITECTS AND INTERIOR DESIGNERS TO ACHIEVE THIS
  • 22.
  • 23. Thank You Nobody Gives You India Like We Do

Editor's Notes

  1. Jewel instead of bullet
  2. Façade of ITC Maurya
  3. Sleep like a baby
  4. Sleep like a baby
  5. use as a quote