Ari Andrini is an Indonesian citizen who graduated from Wijayakusuma University Law Faculty in 2001. She has over 15 years of experience in marketing, events, and call center supervision positions. Her most recent role since 2013 has been as a Supervisor for Quality Assurance and Customer Retention at PT. AIA Financial, where she leads a team and is responsible for meeting targets. She has received several awards and promotions for her work in call center and marketing roles at previous employers.
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Ari Andrini
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Personal Data
Name Ari Andrini
Sex Female
Religion Moslem
Place & Date of Birth Jakarta, Dec 25,1977
Citizen Indonesian
Address Jl.Mangga IV No 21 Utan Kayu Matraman,Jaktim
Mobile phone 081295888344/ 021-99644776
Formal Education
Wijayakusuma University Law Faculty ( 1996 – 2001 ) at Purwokerto
SMAN 42 (1993 – 1996 ) at Jakarta
Qualification Can Operate Microsoft Office Program
Fast Learning, Detail and can work with min supervision
Has the ability to lead and work with team
Good relationship with colleagues
Good interpersonal skill, Creative & Innovative
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EXPERIENCES
2008- until now PT. AIA
Spv QA & Conservation-Retantion-Billing Reminder DMTM
2006-2008 PT.Mabani Universalindo
Position,Coordinator Event & Project
2005 – 2006 PT. United Entertainment Int’l ( Fashion Bar & Lounge)
Position,Promotion & Event Oficer
2002 – 2005 PT.Advance
Supervisor Telemarketing, Chief Marketing Support
PROFESIONAL VALUE
PT.Advance :
Supervise 20 TMR and Responsibility for Target
Target 1 Mio/month, achieve 1.3 Mio/month with 15 TMR & 5 MS
Get Promotion for Pioneer SPV of New Branch Surabaya
PT. United Entertainment In’l ( FBAR & RESTO)
Responsibility for support every event
Get Sponsorship for event & party
Creating promotion program F&B for Restaurant & Lounge
PT. Mabani Universalindo
Responsibility for Marketing & Promotion
Get “HOT” Client ( DPRD DKI Jakarta, Partai Demokrat,Plaza Indonesia,Partai
Golkar)
Planning for Marketing Strategy & Create concept Event
Development the other business ( Party Suplies, Florist, Beauty Clinic )
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3. AIA Financial
SCB Campaign
Supervise 10TMR new comer, always achieve target with 300- 500bio/month,
T/R from 0,45% to 1,2%
Avrg cases from 0,50 to 1 cases/day
GE & AMEX Campaign
Get promotion for new campaign and New Product ROP.
Breakthrough create ‘ The Highest Commision for TMR “
The Best Supervisor and Get Promotion for New Sponsor
Lippo Bank Campaign
Supervise 14 TMR with new challange ( New Place, New Culture )
Breakthrough with 250bio/Day with 14 TMR
Avrg 5 cases/Day with ANP 20 bio/Day
Best Commision for SPV level
BNI Campaign
Pioneer for new Sponsor, Supervise 10 TMR
The Best Team, with The Best ANP 70 – 100bio/day
The Best Quality with passing Rate 98%
Avg 8 cases/day/TMR
BCA-Carrefour Campaign
Pioneer for new sponsor, Supervise 10 TMR
The Best Team with 1mio/Month, target 800bio/month.
Avg 7 cases/day
Promotion to Senior Supervis level
Senior Supervisor Level
SALES >>( Leads on BNI- Mega Carrefour – Non Sponsor Campaign )
Supervise & Lead 35- 60 TMR & 3-6 SPV
Regularly Review & select TMR & SPV
Get Promotion to handle best Campaign
New Chalange to handle Unsponsor Campaign(Upgrade from avg cases 0,45 >
1 cases/day
2010, Best SSPV for Senior Supervisor
2012,Supervise for New campaign Carrefour-Mega ( always exceed than target )
NON SALES
2013 , Spv Quality Assurance-DMTM ( Leads 12 QA Staff )
2015, Spv QA & Conservation Unit ( Retantion & Billing Reminder ) DMTM
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Reward & Recognized
2010 - 2011 The Best Senior Supervisor at PT. AIA Financial
( Winner goes to Bali with BNI team )
2003 The Best Supervisor
(get promote for New Branch Advance)
2002 The Best Supervisor goes to Singapore at PT.Advance
Jakarta
Professional Training Workshop & Seminar
2015 English Course ( EF ), Ambassador AIA 2015
2014 Financial Planer , AIA Manager, The Best of Me
2013 Call Center Business Process
2012 General Public Speaking with Indonesia Contact Center
2011 Motivation Class with Mario Teguh
2010 The Power of Dream with Andre Wongso
2009 Call Tracking & Database Management
2004 Supervisory Skill Training,PT.Advance