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How to
Enable True
‘Omni-Channel’
Experience with
Cloud WMS
#sellanywherefaster
Follow this event on LinkedIn & Twitter
@Vinculum_IT
@Vinculumgroup
BeforeWeBegin
Submit your questions anytime.
We’ll do Q&A at the end
We will send you the recording
and slides
Speaker
Raju Dedhia
Head of Pre-Sales and Enterprise Solution at
Vinculum. Raju has been working in retail, supply
chain & eCommerce industry for the last 20 years.
With expertise in showcasing results-driven
technology led solution for business growth,
productivity, control and cost-saving initiatives.
Profile Details
How to
Enable True
‘Omni-Channel’
Experience with
Cloud WMS
38% cancel order if taken more than a week to delivery
24% cancel order if no delivery date provided
25% of online shoppers will abandon their order due to unexpected
shipping costs added
By 2021, it’s estimated that global B2C ecommerce sales will exceed
$4.5 trillion, almost double the $2.3 trillion set to be done in 2018
In that same span of time, it’s expected that global B2B ecommerce
sales will increase from $7.7 trillion in 2018 to $17.6 trillion.
Let’s do some numbers
Warehouse leasing witnesses 77% growth in FY19 for India
E-commerce accounts for 23% of total warehouse leasing
Expected to touch almost 60 million sq. ft by the end of 2020
Around 1.9 Million shipments are currently handled every day
Average online spending in India was $224 per user (2018)
Let’s do some numbers
Omni Channel
Warehousing :
New Breakthrough
in Retail Supply
Chain
Distribution
Center
Warehouse
Distribution
Center
Warehouse
Stores as Fulfillment Centers
Characteristic Single Channel Multi Channel Omni Channel
Synergy across
channel
Only one channel
No Integration between
channel
Seamless integration
Management Single management Separated by channel Same across all channel
Goal Common goal
Separate goals between
channels
Synergies between
channels
Interaction One way Two way Any way
Data Data on one channel
Data is not shared across
channels
Data is shared across
channels
List of differences among Single, Multi and Omni Channel
Poll Question
What is Omni
Channel
Warehousing ?
Omni-channel warehousing is one-touch
integration between operations and
physical product flows across all channels
to provide a seamless shopping
experience.
Omnichannel Warehouse Process
• Check the merchandise, warehousing, inventory management;Warehouse organization
• Order processing, order confirmation;Order management
• Pick the products, print labels, packaging;Packaging
• Delivery, shipping, payment / refund, return goods;Shipping / Return
• Contact, customer care after sales.Customer communication
Why Omni Channel
Warehousing is
Important ?
• Customers Love Omni Channel
• Quick and Correct Delivery
• Profit increases significantly
• Manage and reduce inventory costs
• Equitable seller benefits and buyer
satisfaction
• Accurate Inventory Management
• Real-Time Reporting
• Increased Warehouse Productivity
• Customer Satisfaction and Retention
• Better Brand Perception
Biggest Challenge
going Omni
Channel
Challenges
in Omni
Channel
Warehouse
•Inventory
Visibility
Delivery
Speed
Decision
making
Integrated
network
Channel
Specific
Process
Ease of
Return
Poll Question
How can
Vinculum
Help You
Vin eRetail WMS – B2B & B2C Warehousing Solution
Simplified Order Fulfillment Process
Order Fulfillment Process
Integration to
marketplaces &
webstores for order
fulfillment
Integration with 20+
Last Mile Fulfillment
providers
Segregation of inventory
for multiple clients and
visibility using Client
Portal
Multiple Order
Allocation
Strategy based
on Customer,
Order Type, Etc.
Automated Replenishment
based on Average Daily
Sales or Min/Max
Supports android
and windows
based handheld
devices
Easy fulfilment of B-B and
B-C orders for eTailers,
manufacturers, retailers
and marketplaces
Easy integrations with
Retail/ Manufacturers’
ERPs
Automation Tool
Integration – Put
to Light, Sorter,
Packing Station
Etc.
Real time
inventory across
warehouse
locations
3PL
billing
Key features covering Omni Channel (B2B & B2C)
warehouse operations
Cycle count
functionality on
Mobile
Wave Picking Advance
Shipment Notice
Each piece traceability
for expensive items -
Unique serial number
Dynamic Bill
of material
GST Implementation
(for India)
Single Step Pick/
Pack (optional)
Bulk Return
to Origin
Dynamic invoice
no. generation
Orders - View/
Reprocess Failed
orders, View Pending
Marketplace / ERP
Labels
Key features covering Omni Channel (B2B & B2C)
warehouse operations
Gartner Recognitions
Magic Quadrant
Warehouse Management
System- 2019
Other Global
Research Reports
Global Market Guide for Retail
Distributed Order Management
System 2017
Global Vendor Guide for Master
Data Management 2016
Marketplace/Channel Integrations
Providers Report 2016
WMS & Fulfillment Technologies
Vendor Guide 2016
Warehouse Management
System – 2018
Our Marketplace Integrations around the Globe
Our 3PL Integrations around the Globe
Poll Question
Client can leverage Vin eRetail’s
extensive integrations to
multiple marketplaces to be in a
unique position
to acquire more clients rapidly
and can deliver orders much
faster in pan-India network.
This integration can help in their
strategic tie-up with
Marketplace where currently an
exclusive supply
chain can been earmarked for
the client.
Similar way with the help of Vin
eRetail integration layer, client
can tie-up with more
marketplaces easily
and quickly, allowing to full more
orders.
Key Differentiator – Market Place Integrations
 With a single login, all the inventory can be viewed/tracked in real time.
 Vin eRetail WMS allows client wise segregation of inventory to enable and allocate the inventory accurately and
quickly to all their clients and locations
Key Differentiator – Multiclient & Multilocation
Key Differentiator – Unique Serial Tracking
At each stage of the Warehouse cycle, the serialization is maintained and can be uniquely identified at
every stage and even in the return stage
Key Differentiator – Mobile Ready Operations
Can gear up by modernize
their existing warehousing
through Vin WMS mobile
application which will allow
them to track
 Receiving
 Inventory
 Inventory Move
 Orders Picking
 Putaway
 Batch Picking
Key Differentiator – Supply Chain Optimization
Key Differentiator – Last Mile Optimization
Key Differentiator – Automation Partners
Poll Question
The shopping demand of our
customers grows rapidly day by day.
One cannot ensure that all the
discussed concepts will have been
implemented effectively in the far
future or not.
However, we should have core
technology and knowhow, so, that
along with our flexible sense of
business will help us run a robust
logistic operation, no matter how the
industry is buzzing with changes.
Final Thoughts
Contact Details :
Phone No.:
+91 0120 4594900
Email :
marketing@vinculumgroup.com
raju.dedhia@vinculumgroup.com
Website :
www.vinculumgroup.com
www.vinculumgroup.com
Working hard to grow your
business everyday
SG | MY | HK | TH | PH | ID | UK | INDIA | AUS | USA | UAE

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[How to] Enable True ‘Omnichannel’ Experience with Cloud WMS

  • 2. #sellanywherefaster Follow this event on LinkedIn & Twitter @Vinculum_IT @Vinculumgroup
  • 3. BeforeWeBegin Submit your questions anytime. We’ll do Q&A at the end We will send you the recording and slides
  • 4. Speaker Raju Dedhia Head of Pre-Sales and Enterprise Solution at Vinculum. Raju has been working in retail, supply chain & eCommerce industry for the last 20 years. With expertise in showcasing results-driven technology led solution for business growth, productivity, control and cost-saving initiatives. Profile Details
  • 6. 38% cancel order if taken more than a week to delivery 24% cancel order if no delivery date provided 25% of online shoppers will abandon their order due to unexpected shipping costs added By 2021, it’s estimated that global B2C ecommerce sales will exceed $4.5 trillion, almost double the $2.3 trillion set to be done in 2018 In that same span of time, it’s expected that global B2B ecommerce sales will increase from $7.7 trillion in 2018 to $17.6 trillion. Let’s do some numbers
  • 7. Warehouse leasing witnesses 77% growth in FY19 for India E-commerce accounts for 23% of total warehouse leasing Expected to touch almost 60 million sq. ft by the end of 2020 Around 1.9 Million shipments are currently handled every day Average online spending in India was $224 per user (2018) Let’s do some numbers
  • 8. Omni Channel Warehousing : New Breakthrough in Retail Supply Chain
  • 11.
  • 12. Characteristic Single Channel Multi Channel Omni Channel Synergy across channel Only one channel No Integration between channel Seamless integration Management Single management Separated by channel Same across all channel Goal Common goal Separate goals between channels Synergies between channels Interaction One way Two way Any way Data Data on one channel Data is not shared across channels Data is shared across channels List of differences among Single, Multi and Omni Channel
  • 15. Omni-channel warehousing is one-touch integration between operations and physical product flows across all channels to provide a seamless shopping experience.
  • 16.
  • 17. Omnichannel Warehouse Process • Check the merchandise, warehousing, inventory management;Warehouse organization • Order processing, order confirmation;Order management • Pick the products, print labels, packaging;Packaging • Delivery, shipping, payment / refund, return goods;Shipping / Return • Contact, customer care after sales.Customer communication
  • 19. • Customers Love Omni Channel • Quick and Correct Delivery • Profit increases significantly • Manage and reduce inventory costs • Equitable seller benefits and buyer satisfaction • Accurate Inventory Management • Real-Time Reporting • Increased Warehouse Productivity • Customer Satisfaction and Retention • Better Brand Perception
  • 24. Vin eRetail WMS – B2B & B2C Warehousing Solution
  • 25. Simplified Order Fulfillment Process Order Fulfillment Process
  • 26. Integration to marketplaces & webstores for order fulfillment Integration with 20+ Last Mile Fulfillment providers Segregation of inventory for multiple clients and visibility using Client Portal Multiple Order Allocation Strategy based on Customer, Order Type, Etc. Automated Replenishment based on Average Daily Sales or Min/Max Supports android and windows based handheld devices Easy fulfilment of B-B and B-C orders for eTailers, manufacturers, retailers and marketplaces Easy integrations with Retail/ Manufacturers’ ERPs Automation Tool Integration – Put to Light, Sorter, Packing Station Etc. Real time inventory across warehouse locations 3PL billing Key features covering Omni Channel (B2B & B2C) warehouse operations
  • 27. Cycle count functionality on Mobile Wave Picking Advance Shipment Notice Each piece traceability for expensive items - Unique serial number Dynamic Bill of material GST Implementation (for India) Single Step Pick/ Pack (optional) Bulk Return to Origin Dynamic invoice no. generation Orders - View/ Reprocess Failed orders, View Pending Marketplace / ERP Labels Key features covering Omni Channel (B2B & B2C) warehouse operations
  • 28. Gartner Recognitions Magic Quadrant Warehouse Management System- 2019 Other Global Research Reports Global Market Guide for Retail Distributed Order Management System 2017 Global Vendor Guide for Master Data Management 2016 Marketplace/Channel Integrations Providers Report 2016 WMS & Fulfillment Technologies Vendor Guide 2016 Warehouse Management System – 2018
  • 29. Our Marketplace Integrations around the Globe
  • 30. Our 3PL Integrations around the Globe
  • 32. Client can leverage Vin eRetail’s extensive integrations to multiple marketplaces to be in a unique position to acquire more clients rapidly and can deliver orders much faster in pan-India network. This integration can help in their strategic tie-up with Marketplace where currently an exclusive supply chain can been earmarked for the client. Similar way with the help of Vin eRetail integration layer, client can tie-up with more marketplaces easily and quickly, allowing to full more orders. Key Differentiator – Market Place Integrations
  • 33.  With a single login, all the inventory can be viewed/tracked in real time.  Vin eRetail WMS allows client wise segregation of inventory to enable and allocate the inventory accurately and quickly to all their clients and locations Key Differentiator – Multiclient & Multilocation
  • 34. Key Differentiator – Unique Serial Tracking At each stage of the Warehouse cycle, the serialization is maintained and can be uniquely identified at every stage and even in the return stage
  • 35. Key Differentiator – Mobile Ready Operations Can gear up by modernize their existing warehousing through Vin WMS mobile application which will allow them to track  Receiving  Inventory  Inventory Move  Orders Picking  Putaway  Batch Picking
  • 36. Key Differentiator – Supply Chain Optimization
  • 37. Key Differentiator – Last Mile Optimization
  • 38. Key Differentiator – Automation Partners
  • 40. The shopping demand of our customers grows rapidly day by day. One cannot ensure that all the discussed concepts will have been implemented effectively in the far future or not. However, we should have core technology and knowhow, so, that along with our flexible sense of business will help us run a robust logistic operation, no matter how the industry is buzzing with changes. Final Thoughts
  • 41. Contact Details : Phone No.: +91 0120 4594900 Email : marketing@vinculumgroup.com raju.dedhia@vinculumgroup.com Website : www.vinculumgroup.com
  • 42. www.vinculumgroup.com Working hard to grow your business everyday SG | MY | HK | TH | PH | ID | UK | INDIA | AUS | USA | UAE

Editor's Notes

  1. How do you recognize yourself (single choice) ? Brand Brand Distributor Retailer Seller Enabler (Service Provider) Other – Pls Specify
  2. Do you have problem with Existing WMS / Warehouse System for Managing Real Time Inventory Visibility? Yes No Not Sure Not Applicable