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Flourishing Beyond Sustainability
The promise of a Regenerative Tourism
Anna Pollock, Founder, Conscious.Travel
November, 2019
Three key points in my story
1. Humanity and tourism have to make radical changes to avoid breakdown
2. We have the knowledge, skills, technology to breakthrough but only if we
jettison business as usual. The future is ours to create.
3. Tourism can contribute to and benefit from that shift provided that we too
shift from being extractors of wealth to generators of “wellth.”
A new model is possible as well as essential
We’re Here!
Where are we now in our story?
VUCA
Environmental Distress Economic Instability
Technology – that’s
promising & terrifying
Socio-Political Unrest
The bad news and the good
4
Systemic Flaws
Overtourism
The Greta
Effect
Biodiversity: Reasons to Hope
Economics
Economics
Economics
https://www.youtube.com/watch?v=53bjsH3V8YU
Politics
Socio- Political Tension
Technology
13
Technology
14
Automation … De-humanization …
Depression
Unipolar Depression – persistant
sadness or lack of interest in
outside stimuli – will surpass
infections, heart disease and
cancer as a source of healthcare
costs by 2030.
Our Own Wake Up Call
16
Costs Rising, Returns Diminishing
2. Tourism is an extractive economy dependent on finite resources
1. Tourism is a derivative, secondary economy + demand is seasonal
4. We don’t sell things, we sell an experience for a specific unit of
time in a specific point in space
3. . Our operating model is designed for machines that could be
controlled by one vertically integrated industry
Result: We’re underperforming, vulnerable and out of control
5. Tourism & Hospitality have virtually no barriers to entry, compete on
price – costs rising, returns diminishing
Home Truths Not Faced
5. We’re hooked on volume growth
Sustainable Practices Essential But Not
Enough
• Shrink our footprint
• “Does less harm” or maybe
• “Does some good”
• Cope – can we manage our way
out?
• But is this enough?
“The world we have created is a product
of our thinking; it cannot be changed
without changing our thinking.
No problem can be solved with the same
consciousness that created it.”
So we must learn to
see the world anew…
19
What’s the solution to these Wicked Problems?
But where do we start?
What are the 3 things we know for
certain about the future?
It hasn’t happened yet!
It’s the sum total of the visible actions and
choices made by people in the past!
That were all shaped by invisible, thoughts,
beliefs, assumptions and values
Visible Imaginings in
1950
Visible Imaginings in 1950
Industrial-Machine Thinking (1950 –
2020)
• Take, make, sell, discard
• Perfected by 2 world wars
• Parts, things, categories
• Fixed linear, cause-effect relationships
• Standardize, replace
• Command & Control = EFFICIENCY
25
Travelers
Places
Experiences
Guests
Hosts
Partners
Fulfillment
Value
Tourists
Products
Packages
Consumers
Suppliers
Wholesalers, retailers
Efficiency
Price (cheap)
Industrial Tourism 1950-2020
the assembly line
What’s Missing in these Images?
Nature People
Life!
Material, Mechanical View Living System View
The Mindset shift
is happening all around tourism
Re-framing = Seeing ourselves differently
Old extractive New regenerative
NOT as a collection of industrial
production and consumption
machines made up of independent
separate parts competing to expand.
BUT as Living human ecosystem of
interdependent self organizing
participants who have learned to
collaborate in order to create and
co-evolve
28
(c) Anna Pollock, Conscious Travel
What’s driving the
shift?
“Don't ask yourself what the
world needs. Ask yourself
what
makes you come
alive, and go do that,
because what the world
needs is people who have
come alive.”
Howard Thurman
“I don’t think people are
looking for the meaning of
life as much as they are
looking for the experience
of being alive”
Joseph Campbell
WE the People are Changing
What do we wish for our children,
for each other?
Well-being, Wellth
Health
Vitality
Resilience
Creativity
Aliveness
Peak performance
Joy
To To 31
More People Are Caring
https://www.youtube.com/watch?v=HPlzGVAqEZ0
Chairman of Danone
WE Consumers are Changing
39
Towards Regeneration
To REGENERATE means
“to give new life or energy ”
“to re-vitalise”
“to form or construct anew in an improved state”
“to realise potential”
“to create the fertile conditions for LIFE to thrive/flourish and evolve”
Five critical questions
1. What will it take to restore a healthy relationship with Nature and serve life ?
Are we going to be an economic sector that serves life or kills it?
42
Once you see that
We are part of
Nature
NOT
apart from it!
The key question is
How do we generate the
conditions for all life to
flourish?
2. What will it take to unleash the untapped potential within the human being
and nurture our capacity to flourish?
How do we put the HEART and SOUL back into tourism?
Algorithms cannot FEEL
Our obsession with digitalization and efficiency is misguided
3. How do we create MEANINGFUL ENCOUNTERS that enchant,
enliven and enrich ?
4. How do we create and sustain a Visitor Economy that tangibly
enables resident individuals, businesses and communities to thrive and
be healthy in every way?
Individuals Enterprises Places
5. How do we create greater Net Benefit ?
Conceive wealth as “wellth” Ensure the benefits “stick”
Localise
Return on Multiple Capitals
Bring everyone along
5. How do we create greater Net Benefit ?
Planet
Region
Community
Business
Me
My family
Think through a
living systems lens……
Think Business Webs
Think Value Networks
Think Ecosystem
5. How do we create greater Net Benefit ?
Think WHOLES Think LIFE!
51
We Re-frame the concept of DESTINATION
Machine
to
Living System
Assembly Line
to
Community
Silos & Hierarchy
To
Collaborative Network
RELATIONSHIP
(place / infrastructure
interactions)
CONVERGENT
WHOLENESS
(purpose / visitor
experience)
TOURISM BUSINESS
AS A LIVING ECOSYSTEM
DIVERGENT PARTS
(place-keepers / hosts,
enterprises &
residents)
COMMUNITY
PLACE &
INFRASTRUCTURE
ENCOUNTER
SOURCE OF VALUE
DESTINATIONS ARE LIKE FORESTS
DESTINATIONS AS LIVING COMMUNITIES
54
A DESTINATION OR A FOREST
TOPOLOGY?
But do we take care of our young?
WHAT does a “Successful”
Living System in Nature look like?
• It’s self-organizing
• Creates conditions for other life to exist
• Adaptable, constantly changing, resilient
(learning)
• Balance with all other parts – harmony
• Productive – generates ABUNDANCE
• Efficient - Zero waste
• It’s evolving – greater order, complexity,
beauty - dynamic equilibrium
• Unique, distinctive
It FLOURISHES IT THRIVES
It’s ALIVE!
PERSPECTIVE – seeing tourism through
a living systems lens
PURPOSE/SUCCESS
defining success,
purpose,
role
PEOPLE
Realising human
potential
RELATIONSHIPS/VALUE – enriching,
enlivening, enchanting
ENCOUNTERS
COMMUNITY – tapping into
collective intelligence
ENTERPRISE/ECONOMY
Flourishing Businesses
PLACE WHO is this
place and how do
we love & care
for it?
REGENERATIVE TOURISM FOR A LIVING
PLANET
Grow the Quality of the Encounter
Encounter
Engages whole person
Heartfelt, emotional
Meaningful
Sense of connection
Wonder & awe
Authentic – of THIS place
Memorable
Invites reflection
Slows or stops time
“goose bumps”
Joyful, fun
Personal, unique
Features
58
Butterfly Story as Metaphor
Thank you – join me on this Journey
Anna Pollock, Founder, Conscious Travel
For more please ask!
anna@conscious.travel
www.conscious.travel

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How Tourism Can Shift from Extractive to Regenerative

  • 1. Flourishing Beyond Sustainability The promise of a Regenerative Tourism Anna Pollock, Founder, Conscious.Travel November, 2019
  • 2. Three key points in my story 1. Humanity and tourism have to make radical changes to avoid breakdown 2. We have the knowledge, skills, technology to breakthrough but only if we jettison business as usual. The future is ours to create. 3. Tourism can contribute to and benefit from that shift provided that we too shift from being extractors of wealth to generators of “wellth.” A new model is possible as well as essential
  • 3. We’re Here! Where are we now in our story? VUCA
  • 4. Environmental Distress Economic Instability Technology – that’s promising & terrifying Socio-Political Unrest The bad news and the good 4 Systemic Flaws Overtourism
  • 14. 14 Automation … De-humanization … Depression Unipolar Depression – persistant sadness or lack of interest in outside stimuli – will surpass infections, heart disease and cancer as a source of healthcare costs by 2030.
  • 15. Our Own Wake Up Call
  • 17. 2. Tourism is an extractive economy dependent on finite resources 1. Tourism is a derivative, secondary economy + demand is seasonal 4. We don’t sell things, we sell an experience for a specific unit of time in a specific point in space 3. . Our operating model is designed for machines that could be controlled by one vertically integrated industry Result: We’re underperforming, vulnerable and out of control 5. Tourism & Hospitality have virtually no barriers to entry, compete on price – costs rising, returns diminishing Home Truths Not Faced 5. We’re hooked on volume growth
  • 18. Sustainable Practices Essential But Not Enough • Shrink our footprint • “Does less harm” or maybe • “Does some good” • Cope – can we manage our way out? • But is this enough?
  • 19. “The world we have created is a product of our thinking; it cannot be changed without changing our thinking. No problem can be solved with the same consciousness that created it.” So we must learn to see the world anew… 19 What’s the solution to these Wicked Problems? But where do we start?
  • 20. What are the 3 things we know for certain about the future? It hasn’t happened yet! It’s the sum total of the visible actions and choices made by people in the past! That were all shaped by invisible, thoughts, beliefs, assumptions and values
  • 23.
  • 24. Industrial-Machine Thinking (1950 – 2020) • Take, make, sell, discard • Perfected by 2 world wars • Parts, things, categories • Fixed linear, cause-effect relationships • Standardize, replace • Command & Control = EFFICIENCY
  • 26. What’s Missing in these Images? Nature People Life!
  • 27. Material, Mechanical View Living System View The Mindset shift is happening all around tourism
  • 28. Re-framing = Seeing ourselves differently Old extractive New regenerative NOT as a collection of industrial production and consumption machines made up of independent separate parts competing to expand. BUT as Living human ecosystem of interdependent self organizing participants who have learned to collaborate in order to create and co-evolve 28 (c) Anna Pollock, Conscious Travel
  • 30. “Don't ask yourself what the world needs. Ask yourself what makes you come alive, and go do that, because what the world needs is people who have come alive.” Howard Thurman “I don’t think people are looking for the meaning of life as much as they are looking for the experience of being alive” Joseph Campbell WE the People are Changing
  • 31. What do we wish for our children, for each other? Well-being, Wellth Health Vitality Resilience Creativity Aliveness Peak performance Joy To To 31
  • 32. More People Are Caring
  • 33.
  • 34.
  • 35.
  • 36.
  • 38. WE Consumers are Changing
  • 40. To REGENERATE means “to give new life or energy ” “to re-vitalise” “to form or construct anew in an improved state” “to realise potential” “to create the fertile conditions for LIFE to thrive/flourish and evolve”
  • 41. Five critical questions 1. What will it take to restore a healthy relationship with Nature and serve life ? Are we going to be an economic sector that serves life or kills it?
  • 42. 42 Once you see that We are part of Nature NOT apart from it! The key question is How do we generate the conditions for all life to flourish?
  • 43. 2. What will it take to unleash the untapped potential within the human being and nurture our capacity to flourish? How do we put the HEART and SOUL back into tourism?
  • 44. Algorithms cannot FEEL Our obsession with digitalization and efficiency is misguided
  • 45.
  • 46. 3. How do we create MEANINGFUL ENCOUNTERS that enchant, enliven and enrich ?
  • 47. 4. How do we create and sustain a Visitor Economy that tangibly enables resident individuals, businesses and communities to thrive and be healthy in every way? Individuals Enterprises Places
  • 48. 5. How do we create greater Net Benefit ? Conceive wealth as “wellth” Ensure the benefits “stick” Localise Return on Multiple Capitals Bring everyone along
  • 49. 5. How do we create greater Net Benefit ? Planet Region Community Business Me My family Think through a living systems lens…… Think Business Webs Think Value Networks Think Ecosystem
  • 50. 5. How do we create greater Net Benefit ? Think WHOLES Think LIFE!
  • 51. 51 We Re-frame the concept of DESTINATION Machine to Living System Assembly Line to Community Silos & Hierarchy To Collaborative Network
  • 52. RELATIONSHIP (place / infrastructure interactions) CONVERGENT WHOLENESS (purpose / visitor experience) TOURISM BUSINESS AS A LIVING ECOSYSTEM DIVERGENT PARTS (place-keepers / hosts, enterprises & residents) COMMUNITY PLACE & INFRASTRUCTURE ENCOUNTER SOURCE OF VALUE
  • 53. DESTINATIONS ARE LIKE FORESTS DESTINATIONS AS LIVING COMMUNITIES
  • 54. 54 A DESTINATION OR A FOREST TOPOLOGY? But do we take care of our young?
  • 55. WHAT does a “Successful” Living System in Nature look like? • It’s self-organizing • Creates conditions for other life to exist • Adaptable, constantly changing, resilient (learning) • Balance with all other parts – harmony • Productive – generates ABUNDANCE • Efficient - Zero waste • It’s evolving – greater order, complexity, beauty - dynamic equilibrium • Unique, distinctive It FLOURISHES IT THRIVES It’s ALIVE!
  • 56. PERSPECTIVE – seeing tourism through a living systems lens PURPOSE/SUCCESS defining success, purpose, role PEOPLE Realising human potential RELATIONSHIPS/VALUE – enriching, enlivening, enchanting ENCOUNTERS COMMUNITY – tapping into collective intelligence ENTERPRISE/ECONOMY Flourishing Businesses PLACE WHO is this place and how do we love & care for it? REGENERATIVE TOURISM FOR A LIVING PLANET
  • 57. Grow the Quality of the Encounter Encounter Engages whole person Heartfelt, emotional Meaningful Sense of connection Wonder & awe Authentic – of THIS place Memorable Invites reflection Slows or stops time “goose bumps” Joyful, fun Personal, unique Features
  • 59. Thank you – join me on this Journey Anna Pollock, Founder, Conscious Travel For more please ask! anna@conscious.travel www.conscious.travel

Editor's Notes

  1. Mass tourism copied the same production – consumption model that KPMG say is unsustainable It is, therefore, subject to its same excesses and intrinsic weaknesses. It’s turned travelers and guests into consumers, tourists or, worse, market segments. It’s turned places into products and exotic experiences into safe packages that can be rated and compared by algorithm. Instead of obsessing about fulfillment, it fixates on efficiency, automation and standardization and then competes on price not value. Just think about it – we’ve taken a highly diverse complex planet that’s 13.5 billion years old with life forms that have taken 3.8 billion years to evolve and carved it up into products we now sell at bargain basement prices. Does that make sense?
  2. This shift is happening all around tourism – in agriculture, education ,healthcare, technology, community development and business …..
  3. There is no doubt that international tourism a hugely successful economic phenomenon. The volume of visitors has grown from a few million after the last world war reaching 1.4 billion trips by 2018 and the rate of growth now appears to be accelerating. . This graph published by the UNWTO likely underestimates its potential for expansion as their forecasts are based on an average annual growth of 3-4.0%. Over the last two years that rate of increase has jumped to 7%. If sustained over the next decade, the implications are significant – international tourism could be twice its present size by 2030.