Delivered to the Baltic Sea Tourism Forum 4 months before Covid19 arrived in Europe. Outlines why and how tourism needs to change its operating model from being extractive to regenerative.
2. Three key points in my story
1. Humanity and tourism have to make radical changes to avoid breakdown
2. We have the knowledge, skills, technology to breakthrough but only if we
jettison business as usual. The future is ours to create.
3. Tourism can contribute to and benefit from that shift provided that we too
shift from being extractors of wealth to generators of “wellth.”
A new model is possible as well as essential
4. Environmental Distress Economic Instability
Technology – that’s
promising & terrifying
Socio-Political Unrest
The bad news and the good
4
Systemic Flaws
Overtourism
14. 14
Automation … De-humanization …
Depression
Unipolar Depression – persistant
sadness or lack of interest in
outside stimuli – will surpass
infections, heart disease and
cancer as a source of healthcare
costs by 2030.
17. 2. Tourism is an extractive economy dependent on finite resources
1. Tourism is a derivative, secondary economy + demand is seasonal
4. We don’t sell things, we sell an experience for a specific unit of
time in a specific point in space
3. . Our operating model is designed for machines that could be
controlled by one vertically integrated industry
Result: We’re underperforming, vulnerable and out of control
5. Tourism & Hospitality have virtually no barriers to entry, compete on
price – costs rising, returns diminishing
Home Truths Not Faced
5. We’re hooked on volume growth
18. Sustainable Practices Essential But Not
Enough
• Shrink our footprint
• “Does less harm” or maybe
• “Does some good”
• Cope – can we manage our way
out?
• But is this enough?
19. “The world we have created is a product
of our thinking; it cannot be changed
without changing our thinking.
No problem can be solved with the same
consciousness that created it.”
So we must learn to
see the world anew…
19
What’s the solution to these Wicked Problems?
But where do we start?
20. What are the 3 things we know for
certain about the future?
It hasn’t happened yet!
It’s the sum total of the visible actions and
choices made by people in the past!
That were all shaped by invisible, thoughts,
beliefs, assumptions and values
28. Re-framing = Seeing ourselves differently
Old extractive New regenerative
NOT as a collection of industrial
production and consumption
machines made up of independent
separate parts competing to expand.
BUT as Living human ecosystem of
interdependent self organizing
participants who have learned to
collaborate in order to create and
co-evolve
28
(c) Anna Pollock, Conscious Travel
30. “Don't ask yourself what the
world needs. Ask yourself
what
makes you come
alive, and go do that,
because what the world
needs is people who have
come alive.”
Howard Thurman
“I don’t think people are
looking for the meaning of
life as much as they are
looking for the experience
of being alive”
Joseph Campbell
WE the People are Changing
31. What do we wish for our children,
for each other?
Well-being, Wellth
Health
Vitality
Resilience
Creativity
Aliveness
Peak performance
Joy
To To 31
40. To REGENERATE means
“to give new life or energy ”
“to re-vitalise”
“to form or construct anew in an improved state”
“to realise potential”
“to create the fertile conditions for LIFE to thrive/flourish and evolve”
41. Five critical questions
1. What will it take to restore a healthy relationship with Nature and serve life ?
Are we going to be an economic sector that serves life or kills it?
42. 42
Once you see that
We are part of
Nature
NOT
apart from it!
The key question is
How do we generate the
conditions for all life to
flourish?
43. 2. What will it take to unleash the untapped potential within the human being
and nurture our capacity to flourish?
How do we put the HEART and SOUL back into tourism?
46. 3. How do we create MEANINGFUL ENCOUNTERS that enchant,
enliven and enrich ?
47. 4. How do we create and sustain a Visitor Economy that tangibly
enables resident individuals, businesses and communities to thrive and
be healthy in every way?
Individuals Enterprises Places
48. 5. How do we create greater Net Benefit ?
Conceive wealth as “wellth” Ensure the benefits “stick”
Localise
Return on Multiple Capitals
Bring everyone along
49. 5. How do we create greater Net Benefit ?
Planet
Region
Community
Business
Me
My family
Think through a
living systems lens……
Think Business Webs
Think Value Networks
Think Ecosystem
50. 5. How do we create greater Net Benefit ?
Think WHOLES Think LIFE!
51. 51
We Re-frame the concept of DESTINATION
Machine
to
Living System
Assembly Line
to
Community
Silos & Hierarchy
To
Collaborative Network
55. WHAT does a “Successful”
Living System in Nature look like?
• It’s self-organizing
• Creates conditions for other life to exist
• Adaptable, constantly changing, resilient
(learning)
• Balance with all other parts – harmony
• Productive – generates ABUNDANCE
• Efficient - Zero waste
• It’s evolving – greater order, complexity,
beauty - dynamic equilibrium
• Unique, distinctive
It FLOURISHES IT THRIVES
It’s ALIVE!
56. PERSPECTIVE – seeing tourism through
a living systems lens
PURPOSE/SUCCESS
defining success,
purpose,
role
PEOPLE
Realising human
potential
RELATIONSHIPS/VALUE – enriching,
enlivening, enchanting
ENCOUNTERS
COMMUNITY – tapping into
collective intelligence
ENTERPRISE/ECONOMY
Flourishing Businesses
PLACE WHO is this
place and how do
we love & care
for it?
REGENERATIVE TOURISM FOR A LIVING
PLANET
57. Grow the Quality of the Encounter
Encounter
Engages whole person
Heartfelt, emotional
Meaningful
Sense of connection
Wonder & awe
Authentic – of THIS place
Memorable
Invites reflection
Slows or stops time
“goose bumps”
Joyful, fun
Personal, unique
Features
59. Thank you – join me on this Journey
Anna Pollock, Founder, Conscious Travel
For more please ask!
anna@conscious.travel
www.conscious.travel
Editor's Notes
Mass tourism copied the same production – consumption model that KPMG say is unsustainable
It is, therefore, subject to its same excesses and intrinsic weaknesses.
It’s turned travelers and guests into consumers, tourists or, worse, market segments.
It’s turned places into products and exotic experiences into safe packages that can be rated and compared by algorithm.
Instead of obsessing about fulfillment, it fixates on efficiency, automation and standardization and then competes on price not value. Just think about it – we’ve taken a highly diverse complex planet that’s 13.5 billion years old with life forms that have taken 3.8 billion years to evolve and carved it up into products we now sell at bargain basement prices. Does that make sense?
This shift is happening all around tourism – in agriculture, education ,healthcare, technology, community development and business …..
There is no doubt that international tourism a hugely successful economic phenomenon. The volume of visitors has grown from a few million after the last world war reaching 1.4 billion trips by 2018 and the rate of growth now appears to be accelerating. . This graph published by the UNWTO likely underestimates its potential for expansion as their forecasts are based on an average annual growth of 3-4.0%. Over the last two years that rate of increase has jumped to 7%. If sustained over the next decade, the implications are significant – international tourism could be twice its present size by 2030.