1. Doug McGlasson
Spring, TX 77388
281-355-7375
dmcglasson@comcast.net
SUMMARY
Highly motivated SQL Developer/DBA with experience using SQL Server Management
Studio, Microsoft Access and Visual Studio 2005. Demonstrated leadership abilities
and teamwork skills as well as the ability to accomplish tasks under minimal direction and
supervision.
TECHNICAL SKILLS
Programming Languages:
Transact SQL, XML
Microsoft Technologies:
SQL Server 2005 Reporting Services
Databases:
Microsoft SQL Server 2005, Microsoft Access 2000
Operating Systems:
Windows 2000/XP, Windows Server 2003
Software:
SQL Server Management Studio, Microsoft Visio, Microsoft Office, Database Engine Tuning
Advisor, SQL Server Profiler
SetFocus, LLC. Spring, TX 06/09 - 09/09
SQL Master’s Program
• Created numerous simple to complex queries involving self-joins, correlated sub-
queries and XML techniques for diverse business requirements. Tuned and optimized
queries by altering database design, analyzing different query options, and indexing
strategies.
• As part of a team, analyzed the business requirements and systematically designed a
database for an online-movie (DVD/Blu-Ray) rental company. Employed best
practices in creating a complete schema including tables, relationships, stored
procedures, views, clustered and non-clustered indexes and triggers, and
implemented the importation and exportation of data using XML and SSIS.
• As part of a team, created various reports according to the business requirements for
the movie rental company. Individually authored, installed, deployed and managed
reports using SQL Server 2005 Reporting Services for a library database.
• Individually designed a bank application according to business requirements, and
implemented robust stored procedures, functions, and triggers to implement
required functionalities.

2. • Developed a backup and recovery plan based on the data availability requirements of
the library and on the potential impact of data loss on the business after considering
and analyzing the different backup and recovery strategies.
• Designed database maintenance plans to set up core maintenance tasks to make
sure that the database performs well, is regularly backed up in case of system failure
and is checked for inconsistencies.
• Employed the Database Engine Tuning Advisor to analyze the performance effects of
workloads and implemented its recommendations wherever appropriate.
• Used the SQL Server Profiler tool to monitor the performance of SQL Server –
particularly to analyze the performance of the stored procedures.
• Analyzed different high availability solutions and implemented database mirroring
and replication.
• As part of a team, established security policy using windows domain accounts and
implemented a security strategy to protect against threats and attacks.
• Familiar with employing Service Brokers, enabling HTTP support and establishing
Notification Services.
• Familiar with the new relational features of SQL Server 2008
PROFESSIONAL EXPERIENCE
Jiffy Lube International (A Shell Oil subsidiary) Houston, TX 2007-2008
Development Manager
Reviewed specific sites and performed analysis by market for additional store development
throughout the Southeast and Central U.S. and parts of Canada.
• Provided in–depth analysis of 79 markets in the Southeast and Central US and 6
Canadian markets to determine viability of new and existing locations based upon
demographic, psycho-graphic and competitive factors.
• Presented upper-management with a 3-year strategic development plan for store
growth in existing US markets.
• Collaborated with Canadian Development dept to review a backlog of 202
prospective sites in Canada.
• Developed guidelines used to determine viability for new store operations, in
Canada, based upon a combination of site characteristics and demographics.
• Assisted in the creation and maintenance of a database used to coordinate a physical
plant re-branding at the 2061 active locations throughout the US.
Jiffy Lube International (A Shell Oil subsidiary) Houston, TX 2005-2007
Real Estate Manager
Managed a Real Estate Department that actively divested Real Property held in portfolio and
reduced the number of leases in which the company participated.
• Lead an interdisciplinary team that sold 138 fee-owned properties for a total of
$75.7MM, a 27% increase over expected performance.
• Negotiated a reduction of the corporate leasehold portfolio by 83 units through sale
or lease to non-franchised tenants.

3. • Developed standardized lease audit procedures to prepare for conversion to Global
SAP.
Jiffy Lube International (A Shell Oil subsidiary) Houston, TX 2002-2005
Director of Back Office Services
Directed a team that installed Point-of-Purchase and point-of-sale systems. Customized
franchisee back office systems to interface with legacy accounting and reporting software.
• Created interfaces for 82 back office systems using Microsoft Access with SQL server
databases.
• Developed installation procedures and installed 1385 Point-of Sale computer systems
in operating store locations.
• Customized Point-of-Purchase system to fit the shop owner’s specific needs at over
1800 locations. Trained staff to use the system once customized.
• Lead a team of installers and trainers that reduced installation time from 4 hours-
per-unit to 25 minutes-per-unit for the Point-of-Purchase system.
Jiffy Lube International (A Pennzoil subsidiary) Houston, TX 1988-2002
Director of Operations
Provided operational support and control for franchised and company operated fast lube
locations
• Supervised up to 18 district managers that supported and trained at franchised and
company locations.
• Coordinated development of and distribution of the first company Policy and
Procedure manual.
• Spearheaded a team to create an EPA/OSHA compliance handbook for franchise
locations.
• Converted over 40 independently operated locations to the Jiffy Lube system.
EDUCATION
City University - Bellevue, WA
Masters in Business Administration -Finance
Metropolitan State College - Denver, CO
Bachelor of Science Degree - Management