2. E-commerce is the activity of buying or
selling of product on online services or
over the internet. Electronic commerce
draws on technologies such as mobile
commerce , electronic fund transfer ,
supply chain management , internet
marketing , inventory management system
, and automated data collection systems.
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3. In 1971-72 , the ARPANET is used to arrange a cannabis sale
between students at the Stanford Artificial Intelligence
Laboratory.
In 1979 , Michael Aldrich demonstrates the first online
shopping system.
In 1984 , CompuServe launches the Electronic Mail in the
USA and Canada. It is the first comprehensive electronic
commerce service.
In 1995 , Jeff Bezos launches Amazon.com and the first 24-
hour , internet only radio station.
In 2003 , Amazon.com posts first yearly profit.
In 2015 , Amazon.com accounts for more than half of all e-
commerce growth.
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6. ADVANTAGES OF E-COMMERCE
Faster buying/selling procedure , as well as easy to
find products.
Buying / Selling 24/7.
More reach to customers , there is no geographical
limitations.
Low operational cost and better quality of services.
No need of physical company set-ups.
Easy to start and manage a business.
Customers can easily select products from different
providers without moving around physically.
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7. Disadvantages of E-
COMMERCE
Any one , good or bad can easily start a
business. And there are many bad sites which eat
up consumer’s money.
There is no guarantee of product quality.
Mechanical failures can cause unpredictable
effects on the total processes.
As there is minimum chance of direct customer to
company interactions , customer loyalty is always
on a check.
There are many hackers who look for
opportunities , and thus an e-commerce site ,
service , payment gateways , all are always prone
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9. Search engine optimization(SEO): SEO improves the
visibility sites on search engines and held generate
leads.
E-Mail marketing: on e-mail marketing service turns
our e-mail list into a great source of income.
Social media management: this enables us to
leverage social media sites to expand our band
visibility, increase customer base, and turn potential
customers into fans.
Marketplace management: this helps us to expand
out footprints on the world’s largest marketplaces.
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10. Technology Services
Payment processing: easy and secure
payment processing is inevitable for e-
commerce sites.
PCI compliance: e-commerce sites need to
be PCI compliant to take secure payment
from customers and protect them against any
transactional fraud.
Website performance: it provides visibility in
to real-time performance of our e-commerce
site and help us to optimize the performance.
Data security: it help us to protect our e-
commerce site and sensitive customer data
from hackers.
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11. CMS customization: it optimize and boost the
capabilities of our content management system.
System integration: an e-commerce website needs
to be connected with other independent systems to
work effectively.
Custom data reporting: this custom data reporting
provides valuable insights on customer’s behavior
and site performance and enable create profitable
strategy.
Social and mobile applications: it develop custom
application that help us to expand our presence to
mobile devices and social networks.
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13. Growth
E-commerce has become the most exiting sector in India
today. With a growing number of aspiring rural and urban
inter-connected customers, there is tremendous scope of
online selling. There is a huge one-time customer base in
India. Domestic players like Rediff Shopping, yahoo,
Amazon have been in the market since 2000s; though they
figure nowhere close to the top 10 players in India today.
The chief reason is their failure to sense the market
demand, limited product catalogue and skewed focus
towards sellers rather than customers.
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14. Conclusion
We conclude with this investigation that the E-
Commerce soon will be the reliable way to make
grow up business.
Talking about security we found that the
enhancement in this area has been bigger than a
few years ago and nowadays it’s very safe to buy
in the most popular sites on the web.
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