1. ANDREA DENER
6 WakefieldRoad,Wilton,CT 06897 (203) 561-2405
andrea.dener2016@gmail.com
http://www.linkedin.com/pub/andrea-dener/a2/170/83
Profile
Passionate andpolished professional AdministrativeAssistantwho enjoysthe personal challenge of contributing
experience,energy,andenthusiasmtosupportthe teamandthe supervisor’ssuccess. Excelsatprioritizing,multi-tasking
and followingthroughtoachieve projectsuccess. ProficientinMicrosoft Office;quicklylearnandmasternewtechnology.
Possesses Global visionandexperience.Excellentverbal,written,andinterpersonal skills. Strongreputationforbuilding
lastingrelationshipswithclients&vendors.
Professional Experience
WorldWrestlingEntertainment,Inc.,Stamford, CT 1996 – 2014
 SeniorAdministrative Assistantto the SeniorDirectorof International Programming
 ProductionCoordinator
 OperationsSpecialist
SeniorAdministrativeAssistantto theSenior Director of InternationalProgramming
 Supportedthe overall workflowof International productiondepartment(25people) toensure SeniorDirector
was effective inhisposition
 Managed Outlookemailsandcalendar,expense reportsviaConcur,providedphonecoverage,providedvendor
invoice supporttoensure on-timepayment
 Prepared documentation fordaily&weekly meetingswithSeniorManagementand6+ internal departments
 Maintainedthoroughcommunicationwithdepartmentto ensure all schedulesanddeadlinesweremet;
reportedchanges andconveyeddelaystoensure everyone wasinformedandkeptup-to-date
 Scheduled weekly departmentalmeetings,tooknotes,distributedtoProduction,Sales,and Creativeteams
 Coordinatedandmanaged6 annual projects requiringwrittenand/orverbal translations
 Scheduled weekly&monthly conference callswithclients,bothexternal andinternal,tomaintainstrong
relationships,discussongoingpromotions,resolve problems
 Supported newhires&interns before andduringtheirtime withthe company
Production Coordinator /OperationsSpecialist
 Assistedandsupported 6+internal departmentstoeffectasmoothworkflow
 Ensuredproductiondemands/deadlineswere met andcommunicated ongoingpromotions to25 producers
 Provided outstandingCustomerService viaemail,phone,andfax toglobal clientbase of 100+ affiliates
 Ensured timelydeliveryof programmingandpromotionalmaterialsvia satellite,courier,anddigitally soall
clientsmettheirbroadcast& promotional deadlines
 Maintained programmingdetailson 60+ pagesof WWE.com to ensure accuracyof information&logos
 Proactively prevented problems wheneverpossible, providedquick andefficientsolutionswhenneeded
 Improved communication withBroadcastOperationsteam, resultingin 100% increased workflow &efficiency
 Coordinated &tracked60+ extremelytime-sensitive shipmentsshipped domestically&internationally ona
weekly basis
TNT ExpressWorldwide,Stamford,CT, JFK Airport, & GardenCity, NY 1984 – 1996
 CustomerService Manager/OperationsManager
 ProvidedoutstandingCustomerService toglobal clientbase viaphone,fax,andcomputer
 Successful problemresolution resultingin100% customerretention
 Ensuredon-time deliveryof documentsandpackagesinternationally&domestically
Education
Canada College, Associateof ArtsDegree in Liberal Arts RedwoodCity,CA