1. Resume
Gaurav Gupta
SUMMARY
Deputy Manager with professional services experience of 9 years along with project management experience of
2.5 years. Professional, flexible, creative, and service-oriented. Offering a unique combination of creativity and
analytical skill with the ability to assess both quantitative and qualitative risks to create cost-effective solutions
for the rapid growth of the organization.
EXPERIENCE
Deputy Manager | Data Analytics – IA & Risk Advisory Services (Gurgaon)|
June 2012 - Present
Assistant Manager | VAS – Revenue Assurance|
March 2011 – June 2012
Senior Executive | Data Analytics – Presales & Automation processes|
April 2006 – March 2011
TECHNICAL SKILLS
 Advance Data Analytics using Audit Exchange, Audit Command language (ACL) and scripting.
 Data Analytics in Idea and MS-Access.
 ACL Certified Associate – ACL.
 Advance hands-on experience in big data visualization tools – Tableau.
 Proficient and hands-on experience in MS-Visio.
 In-depth Hands on experience in VBA(Macros)
 Hands on experience in revenue assurance, business performance improvement, spent analytics,
fraud analytics, data transformation and enrichment, Information Management, Business
Intelligence.
 Advance knowledge in MS-Excel, MS-Access, MS-word and MS-PowerPoint.
PERSONAL SKILLS
 Effective Communication with clients and within the organisation for accurate results.
 Creative and problem solving with organized execution of work.
India: House No: 161, Sector – 11, Rajnagar, Ghaziabad, UP - 201002
PH : +91 9810936927
Email : guptagaurav612@gmail.com

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 Equipped with leadership & management skills and motivated team player.
 Adaptive and Conscientious with professional ethics.
 Success motivated, Calm and determined under pressure.
EDUCATION
HAL College of Science & Commerce, Pune University
MSc.( Computers)
HAL College of Science & Commerce, Pune University
Bachelors of Computer Science
S.D Inter college, Allahabad Board
HSC – UP State Board
S.D Inter college, Allahabad Board
SSC – UP State Board
PROFESSIONAL EXPERIENCE:
Protiviti Experience:
Continuous Auditing & Data Analytics:
Location: Saudi Arabia( Client facing)
Duration: 5 Months
 Role includes performing continuous auditing and Data analytics activity for oil manufacturer
Aramco by working closely with client internal audit team in Saudi Arabia.
 Role includes analysing & understanding SAP ERP to identify Risk indicators from Audit perspective.
 Understand the material supply & procurement process along with business rules and data
governance procedures and limitations from business process owners.
 Preparing documentation on risk involved and technology frame work to be designed for continuous
analysis and dash boarding.
 The work includes ETL process on SAP ERP using ACL and designing real time dashboards for client
top management review and audit field work.
 Risk Assessment on procurement data and master data management to ensure data quality in ERP
 Perform data analytics to identify fraud and anomalies in procurement & inventory management
and work closely with process owners for further drill down.
Indefeasible Right of Use (IRU) Billing Reconciliation:
Location: Hyderabad (Client facing)
Duration: 3 Months

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 Role includes leading a team that performs reconciliations of IRU billing and risk assessment Tata
teleservices limited in Hyderabad.
 Performing business process mapping, gap analysis with business process.
 Preparing Hand over document and Rate matrix according to the dually signed Hand over take over
documents.
 Reconcile the raised Invoices with the prepared Invoices and calculate the differential value.
Advance Analysis: Account Payable & Account Receivable - Avery
Location: Gurgaon, India(Offshore)
Duration: 2 Months
 Role includes leading a team that performs the data analysis on Account receivables and Account
payables.
 Performing the analysis on data according to set of standard risk indicators and gap analysis.
 Preparing the dashboard and summary report of analysed risk assessment.
Continuous Monitoring & Data Analysis
Location: Gurgaon, India( Offshore)
Duration: 4 Months
 Role includes leading a team that performing continuous monitoring & data analysis activity for
electrical equipment manufacturer ABB.
 Role includes analysing & understanding SAP ERP to identify Risk indicators from Audit perspective.
 Understand the procurement process & Order to cash along with business rules and data
governance procedures and limitations from business process owners.
 Preparing documentation on risk involved and technology frame work to be designed for continuous
analysis and dash boarding.
 The work includes ETL process on SAP ERP using ACL and designing real time dashboards for client
top management review and audit field work.
Internal Audit: Revenue Assurance VAS - Aircel
Location: Gurgaon, India(Client facing)
Duration: 2 Months
 Role Includes leading a team to perform internal audit of revenue assurance for value added
services.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the control matrix with initial data request.
 Performing the analysis on provided data to ensure the risk, Re-perform the value added services
activities performed by internal revenue assurance team.
 Re perform the rating for VAS including data packs
 Direct discussion with client on observations and taking comments for final closure.
 Preparing summary report and documentation for analysed risk assessment.

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Internal Audit: Revenue Assurance Post-paid - Aircel
Location: Gurgaon, India(Client facing)
Duration: 2 Months
 Role Includes leading a team to perform internal audit of revenue assurance for post-paid services.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the control matrix with initial data request.
 Performing the analysis on provided data to ensure the risk, Re-perform the post-paid activities
performed by internal revenue assurance team.
 Re perform the rating for post-paid and revalidating with summary generated by billing system.
 Direct discussion with client on observations and taking comments for final closure.
 Preparing summary report and documentation for analysed risk assessment.
Internal Audit: Revenue Assurance - Idea
Location: Noida, India(Client facing)
Duration: 2 Months
 Role Includes leading a team to perform internal audit for end to end process and activities of
revenue assurance department.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the control matrix with initial data request for all stream.
 Performing the analysis on provided data to ensure the risk, Re-perform the revenue assurance
activities performed by internal revenue assurance team.
 Re perform the subscriber profiling, subscriber reconciliation, rate matrix reconciliation, re-rating
for all the services, reconciliation of pre-launch activities and vendor settlement process.
 Direct discussion with client on observations and taking comments for final closure.
 Preparing summary report and documentation for analysed risk assessment.
Internal Audit: Enterprise Business (NLDILD) - Aircel
Location: Gurgaon, India(Client facing)
Duration: 3 Months
 Role Includes leading a team to perform internal audit of enterprise business (NLDILD) review.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the control matrix with initial data request.
 Performing the analysis on provided data to ensure the risk, Re-perform the activities performed by
enterprise business team.
 Re perform the routing analysis, least cost routing analysis, vendor profiling, traffic analysis, POI
utilization reconciliation.
 Direct discussion with client on observations and taking comments for final closure.
 Preparing summary report and documentation for analysed risk assessment.
Videocon Experience:

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 Role Includes leading a team to perform Revenue Assurance operations for Value Added Services
(VAS) India and successfully closed Internal Audits.
 Effectively managed VAS assurance operations for RA and ensured minimal revenue leakage during
tenure both for Voice and Data.
 Identified new RA checks for VAS assurance and mitigate them effectively by include them in
validation cycle.
 Acting as a SPOC from VTL end for Subex team in implementing of MONETA tool.
 Incorporated many permanent validation checks by automation of reconciliation in ACL (Audit
Command Language).
 Performing the pre-defined analysis on regular basis according to their frequency.
 Performing the validation for vendor settlement against each value added services and provide go
head to finance for settlement.
 Pre-launch testing and post launch testing, rating validation, trend monitoring of value added
services.
 Ensured timely implementation and closure of all VAS activities and projects.
Substratal Solutions Pvt. Ltd. Experience:
Continuous Monitoring & Data Analysis : Revenue Assurance – Stel Mobile India
Location: Gurgaon, India(Client facing)
Duration: 8 Months
 Role Includes leading a team to perform automation of revenue assurance activities for assessment
of revenue leakage by continuous monitoring and data analysis.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the process flow charts and data flow diagrams for documentation purpose.
 Preparing initial data request sheet according to business understanding.
 Writing the scripts and logics according to business understanding for automate the processes.
 Pre and post launch validation and debugging.
 Work directly with client top management on meetings to discuss on implementation and design.
 Major activities are IN Reconciliation (switch vs. IN, Prepaid Profile reconciliation, Grace Validation,
Correct balance posting and depletion, Adjustment validation, daily forfeiture), Tariff Tree
Validation, Monitoring of Zero Duration, Monitoring of No Charge/Negative Balance tracking.
Continuous Monitoring & Data Analysis : Revenue Assurance – Virgin Mobile Limited
Location: New Delhi, India(Client facing)
Duration: 10 Months
 Performing automation of revenue assurance activities for assessment of revenue leakage by
continuous monitoring and data analysis.

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 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the process flow charts and data flow diagrams for documentation purpose.
 Preparing initial data request sheet according to business understanding.
 Writing the scripts and logics according to business understanding for automate the processes.
 Pre and post launch validation and debugging.
 Work directly with client top management on meetings to discuss on implementation and design.
 Major activities are IN Reconciliation (switch vs. IN, Prepaid Profile reconciliation, Grace Validation,
Correct balance posting and depletion, Adjustment validation, daily forfeiture), Monitoring of No
Charge/Negative Balance tracking, Duplication Transaction Check for physical and e-Top up,
Reconciliation between e-top up vs physical vs IN dump, Rating Validation, Calculate the Average
Revenue per subscriber, Prepaid MOUs and usage (Voice + SMS + Recharges) Reconciliation.
Continuous Monitoring & Data Analysis : Revenue Risk Management – Bharti Airtel Limited
Location: Gurgaon, India(Client facing)
Duration: 12 Months
 Role Includes leading a team to perform automation for 23 circles of Revenue Risk Management
(RRM) activities for assessment of revenue leakage and bad debts by continuous monitoring and
data analysis.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the process flow charts and data flow diagrams for documentation purpose.
 Preparing initial data request sheet according to business understanding.
 Writing the scripts and logics according to business understanding for automate the processes.
 Pre and post launch validation and debugging.
 Preparing dashboards in MS-Excel, automate by using Macros (VBA).
 Work directly with client top management on meetings to discuss on implementation and design.
 Major activities are Bad Debts reconciliation, Barring, Unbarring, TD/PD, Suspension reconciliation,
Waivers adjustment reconciliation and Exposure Monitoring.
Continuous Monitoring & Data Analysis : Revenue Assurance – Bharti Airtel Limited
Location: Bangalore, India(Client facing)
Duration: 9 Months
 Performing automation of revenue assurance activities for assessment of revenue leakage by
continuous monitoring and data analysis.
 Work includes identifying the key risk indicator’s by studying the business process.
 Preparing the process flow charts and data flow diagrams for documentation purpose.
 Preparing initial data request sheet according to business understanding.
 Writing the scripts and logics according to business understanding for automate the processes.
 Pre and post launch validation and debugging.
 Work directly with client top management on meetings to discuss on implementation and design.
 Major automated activities are Tariff Tree Validation, Monitoring of Zero Duration, Monitoring of
No Charge/Negative Balance tracking, Duplication Transaction Check for physical and e-Top up,
Reconciliation between e-top up vs physical vs IN dump, End to End CDR reconciliation between

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MSC and IN, Rating Validation, Calculate the Average Revenue per subscriber, CDR Analysis related
to Rejection, filtration and processing, Post-paid MOUs reconciliation, Testing, validation and launch
of post-paid plans, CDR reconciliation switch vs. mediation vs. Billing, Pre-bill activities such as pre-
bill reconciliation and bill cycle reconciliation, Reconciliation of Subscriber Base and their profile at
Switch & Post-paid Billing System, Subscriber reconciliation – HLR vs Vendor Server vs SDP Rater,
GPRS usage reconciliation, Rating table validation and rating validation.(Sample), Daily tracking of
CRBT revenue, Vendor Invoice Settlement
Business Development:
 Converted many engagements from one time to continuous engagements by exhibiting great client
relationship, commitment & quality of work.
 Experience in building multiple proposals for new client wins.
 Cross cultural experience – Travelled both within and overseas and have worked with multi-faceted
people from around the globe.
 Received several glowing feedbacks from all client management teams with constant approach for
new business opportunities across service lines.
PERSONAL INTERESTS
 Networking with friends and colleagues on technology topics
 Playing cricket and Work out at gym in free hours.
 Reading technology magazines and surf about latest gadgets/innovations.
 Listening & watching music and movies
Notice period: 2 months
Relocation preference: Willing to relocate.
Salary Expectation: Market standard salary
Pp details: F9838072
Nationality : Indian
SIGN OFF
Confident, adaptive with strong inter personal and managerial skills. A very good team player with passion
to work towards effective growth of the organization.