1. Angela L. Miller
342 E 4th Apt 5 ● Bridgewater, SD 57319
Home (605) 729-2209 ● Cell (402) 980-2805 ● Email amiller2805@yahoo.com
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CAREER SUMMARY
An enthusiastic and detail oriented professional in Information Technology with 20+ years
experience in roles of increasing responsibility and diversity. Diverse skills in research,
design, coding, testing, documenting and maintaining computer systems with ITIL and ASAP
methodologies. Comfortable with fast-paced fluid situations collaborating with internal and
external teams to solve problems. A people oriented self-starter known for the mantra “if it’s
worth doing, it’s worth doing well”.
PROFESSIONAL EXPERIENCE
ConAgra Foods Inc., Omaha NE 1998-2014
A diverse International food company
Methods & Procedures Analyst (2013-2014)
Supporting BMC tools
 Created and maintained batch jobs in Control M for SAP, PeopleSoft, Windows and
Unix applications
 Supported change manage, problem management and incident management within
Remedy On Demand
 Created and presented training for Control M
Senior Systems Analyst (2012-2013)
Project Management Office
 Created and supported Automated Testing
 Performed administrative functions for Mercury Quality Center
 Staffed cutover rooms during large project implementations
Senior Systems Analyst (2002-2012)
ABAP Development
 Participated in all phases of development for SAP systems
 Implemented OSS notes for SAP
 Performed code reviews
Senior Systems Analyst (1998-2002)
Shared Systems
 Supported transportation systems (Sure Ship, Cass Freight Pay, Mile Maker)
 Developed and supported programs in COBOL and Visual Age Generator
First Data Resource, Omaha NE 1996-1998
Credit Card Processing
Senior Systems Development Analyst
 Maintained code in COBOL
 Tested changes via OS
 Created documentation for conversions

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Angela L. Miller
(402) 980-2805
PROFESSIONAL EXPERIENCE (Continued)
A-1 Direct Marketing, Omaha NE, Programmer/Analyst
Sencore, Sioux Falls SD, Programmer/Analyst
Communications Data Services, Des Moines IA, Senior Systems Analyst
EDUCATION
Des Moines Area Community College, Ankeny, IA
Associates of Applied Science, Computer Programming
CERTIFICATIONS & SKILLS
Completed first level ITIL Certification, 2013
Project Management Certification, George Washington University, 2002
Internal Agile Training (ConAgra), 2011-2013
Multiple SAP development classes, 2002-2011
VOLUNTEERISM
American Legion Auxiliary, Secretary / active participant - Post #141
Nebraska Humane Society, crochet & donate cat cozies
Boy Scouts, past parent participant & committee chair
Glenwood High School After Prom committee, past finance officer