This presentation is useful for conversation analysis.

1. CONVERSATION
ANALYSIS
Prepared By:
Amna Ilyas

2. Introduction
• Conversation analysis is an approach to the
study of social interaction, embracing both
verbal and non-verbal conduct, in situations of
everyday life.
• As its name implies, CA began with a focus on
casual conversation, but its methods were
subsequently adapted to embrace more task-
and institution-centered interactions

3. Basic Structures
• Turn-taking
Conversational Floor
Transition Relevance Places
• Adjacency Pairs
• Hedges

4. Turn-Taking
• Turn-taking refers to
the process by which
people in a
conversation decide
who is to speak next. It
depends on both
cultural factors and
subtle cues.

5. Cont..
• Conversational Floor
refers to the person
who is dominating the
conversation and
holding the
conversational floor by
not giving turn to the
other person in
conversation.

6. Cont..
• Transition Relevance
Places are those points
in conversation those
are appropriate for the
changing turn. Other
speaker can take the
floor in Transition
Relevance Places.

7. Adjacency Pairs
• An adjacency pair is an
example of conversational
turn-taking. An adjacency
pair is composed of two
utterances by two
speakers, one after the
other. The speaking of the
first utterance (the first-
pair part, or the first turn)
provokes a responding
utterance (the second-
pair part, or the second
turn).

8. Hedges
• Hedges are boundaries
of speech. They are also
use to soften the
conversation.

9. Conclusion
• These were some
patterns used in
conversational analysis.
Conversation analysis is
a vast area of study and
Turn-Taking is a
important element in
that and very helpful in
conversation analysis.