1. Amber Feaver, CPC-A
20 Rhododendron Drive • Arden, NC • 28704
(828) 551-4856 • amberfeaver1@gmail.com
PROFESSIONAL SUMMARY
Educated, driven, and results-oriented professional seeking a career to further education and talents in the medical
field. Extensive experience in management and production and sales-drive environments, along with excellent
communication skills and attention to detail, allow for superior work in a variety of environments.
EDUCATION and AFFILIATIONS
American Academy of Professional Coders, Member in good standing
Certified Professional Coder-Apprentice
AB Tech Community College
Associates Degree, Science
RELEVANT SKILLS AND EXPERTISE
Customer Service Sales Production Compliance-Federal Regulations
CPT Code Set HCPC Code Set ICD-9/ICD-10-CM
PROFESSIONAL EXPERIENCE
PNC Bank; Branch Sales and Service Representative; 2014-2016
• Directed service inquires to ensure optimal customer experience
• Exceeded team goals for the branch and regional goals
• Success in a financial sales environment
• Confirm branch-wide compliance with federal and corporate regulations and guidelines
• Managed customer applications for credit cards, loans, and other financial products
Rent-A-Center, HH Gregg; Sales Manager; 2013
• Maintained budget for local store, reporting to upper management as well as store staff
• Supervised sales assistants
• Provided exceptional customer service, creating payment plans and payment collections when necessary
• Met and exceeded corporate and local sales goals
College Park United Methodist Church Child Development Center; Infant/Toddler Room Supervisor; 2010-
2012
• Supervised a staff of 12 teachers and the care of 24 infants
• Managed communication with parents to track and optimize child care and education
• Contributed to plan for renovation of infant care building
• Directed record compliance process
Equity Residential; Leasing Consultant; 2008-2010
• Exceeded monthly sales goals
• Maintained positive resident/lease relationships
