Organizations are facing an onslaught of new demands to increase the speed and velocity of innovation, but even breakthrough ideas will fall short without effective execution. With increasing pressure to become more agile, more innovative, and better serve their constituents, many government agencies are relying on the Smartsheet work execution platform to manage major digital transformation initiatives necessary to achieve mission objectives and maintain relevancy. In this session, Smartsheet will take you behind the scenes of the creation process for the Smartsheet Gov platform, and show you how this new platform is helping government agencies like NASA and GSA innovate -- saving time, improving collaboration, and delivering better results. You’ll walk away with new insights into how technology can help you drive the major transformation initiatives at your agency.

1. PUBLIC SECTOR
SUMMIT
WASHINGTON, DC

2. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R
S U M M I T
Transformation through
Innovation
Mike Andrews
SVP Strategic and Federal Accounts
3 1 3 6 8 5
Amy Frampton
VP Product Marketing

3. Today’s Realities

4. Innovation

5. Transformation

6. Why is it so hard for
companies to Innovate?

7. Silent Killer

8. Organizational
Mindset

9. Transparency

10. Speed &
Agility

11. Partnership

12. Principles for
Transformation
Organizational Mindset
Transparency
Speed & Agility
Partnerships

14. Digital Transformation

15. Work that has traditionally been managed
using email, docs, and spreadsheets
Clearly-defined, repeatable processes
that naturally fit into a system
Structured Unstructured or Dynamic
40% 60% (1)
ERP: Manage and Store Financial Data
CRM: Record a Sales Transaction
HCM: Manage Employee Performance Reviews
ITSM: IT Ticketing and Help Desk Management
SCM: Supply Chain Management
Contract management
Brand launches
Event planning
Travel scheduling
Employee onboarding
M&A integration
Parts ordering
Budget approvals
Compliance
Case management
Invoice Tracking
Website Management
Notes
1. Gartner, Inc., Effortless Visibility Is Key to Managing Empowered Workers Without Losing Control, March 30, 2017.
How Work Gets Done Today

16. Who?

17. We empower everyone to
improve how they work

18. How?

19. 1. Start with the customer and work backwards.
2. Focus on solutions NOT features!
3. Design for meaningful differentiation.
4. Be opinionated and adaptable.
5. Validate with REAL customers before you build.
6. Ownership = Execution.
Smartsheet
Development
Tenets:

20. Work Different
Idea to
Impact,
Fast

21. Plan
& Manage
Grids
Projects
Cards
Calendars
Provide your organization with a powerful work platform that
offers exceptional speed to value.
Automate
Workflows
Converse.ai
API
Accelerators
Report
Dashboards
Portals
Dynamic
Reports
Scale
Control Center
Security
Auditability
Compliance
Accelerators
Capture
Forms
Connectors
Integrations
The Smartsheet Platform for Work Execution

22. IT
Software migration planning
Help desk
IT ticketing
Over 2,000 Documented Use Cases
OPERATIONS
Asset management
Track invoices
Facilities management
LEGAL &
COMPLIANCE
Case management
Regulatory compliance
Due diligence review
PROJECT
MANAGEMENT
Streamline services
Reduce inefficiencies
Cross-agency collaboration
ADMINISTRATIVE
Travel scheduling
Meeting scheduling
HUMAN
RESOURCES
Employee onboarding
Off-boarding processing
Benefit tracking
PROCUREMENT
Purchase order management
Contract Management
Budget approvals
COMMUNICATIONS
& CITIZEN SERVICES
Event planning
Website management
Issue escalation

23. Introducing:
Smartsheet Gov

24. Demand from Government Agencies

25. Government Customers
10,000+ users in 20+ departments

26. Federal Government Ready
FedRAMP In-Process April 2019
FedRAMP Joint Authorization
Board P-ATO (planned June 2019)
Initial ATO at “Moderate”
Multi-factor authentication,
CAC PIV & SSO
Event Reporting*
Directory Integration*
Administration Center*
Built on the AWS GovCloud (US)
Based off NIST Standards
Compliant Secure Enterprise Grade
*features on product roadmap

27. Simple Transparent Flexible
The Smartsheet interface is
familiar and designed for how
people really work, leading to
rapid adoption across your
organization. Projects and
programs are easy to set up
and don't require the help of IT,
so you can have a solution up
and running within hours.
Empowering Government Professionals
Why Smartsheet is the right tool for the job
Increase performance and
accountability within your
organization by identifying successes
and fixing issues before they become
failures. With clear accountabilities in
place, you will have deeper
ownership and more engaged teams
and constituents.
Sharing election results, managing a
city’s sewer and surface water
systems, tracking and executing
vendor contracts, and managing real
estate can all be done with
Smartsheet—no coding required.

28. Secure Real-Time Quick to Implement
Built on the AWS GovCloud
(US), Smartsheet Gov was
designed to host sensitive data,
regulate work processes, and
address the most stringent U.S.
government security and
compliance requirements.
Bring visibility to projects and
programs being managed in
Smartsheet Gov through dynamic
dashboards. Give project owners and
stakeholders a robust, real-time view
into the status of top KPIs, critical
trends, and summary reports.
Our simple, intuitive interface
empowers business users to quickly
configure and roll out innovative new
work processes without the help of IT,
so you can have your Smartsheet Gov
solution up and running within hours.
Empowering Government Professionals
Why Smartsheet is the right tool for the job

29. Amazon Web Services (AWS)
Smartsheet Gov partner
• Smartsheet Gov is built on the Amazon Web Services (AWS) GovCloud (US-
East) and AWS GovCloud (US-West) Regions, Amazon’s isolated cloud
infrastructure and services
• Designed to meet U.S. Government and other highly regulated industry security
and compliance requirements
• Smartsheet achieved AWS Government Competency
• Smartsheet achieved Amazon Partner Network Advanced Tier

30. Jada Beegle
CIO at Legal Services
Corporation
Chris Kerley
Director, Supply Chain
at Northrop Grumman
Innovation Services

31. Q&A

32. Smartsheet is a registered trademark of Smartsheet Inc. The names and logos of actual companies and products used in this presentation are the trademarks of their respective owners and no endorsement or affiliation is implied by their use.

33. Thank you!
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C T O R
S U M M I T
Mike Andrews
mike.andrews@smartsheet.com
Amy Frampton
amy.frampton@smartsheet.com

34. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.PUBLIC SECTOR
SUMMIT
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