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Don’t Fly Blind
Richard Smith
Senior Manager, Global Strategic Alliances
Splunk
For UsersLeader in Cloud
● Attracted to AWS as it’s fast, reliable
and expansive
● Trusted to run business critical
workloads
AWS Platform
• Build single pane of glass across ALL elements of delivery
• Provide agile and flexible PLATFORM to describe all data on AWS
• Provides visibility for security and business outcomes
4
Opportunities
Transactional
Data
Machine Data
Referential
Data
Insights through Analytics
Data Storytelling
Relational
Normalized
ACID
CRUD
Schema-on-Write
Time Series
Bucketised
Eventual Consistency
Insert-Only then Read-Only
Schema-on-Read
Document
Key-Value
Eventual Consistency
Read-Only / Read-Mostly
Schema-on-Write
(Context) (Enrichment)
The Data Landscape
Big Data Comes from Machines
Volume | Velocity | Variety | Variability
GPS,
RFID,
Hypervisor,
Web Servers,
Email, Messaging,
Clickstreams, Mobile,
Telephony, IVR, Databases,
Sensors, Telematics, Storage,
Servers, Security Devices, Desktops
7
Splunk Approach to Machine Data
Traditional Splunk
Search
Schema at Read
Structured
RDBMS
SQL
Schema at Write
ETL Universal Indexing
Volume Velocity Variety
Unstructured
Outcome
Less time Data
Preparation
Leads to Agile, Data
focused monitoring and
analytics
Ask any question of your
data
9
Turning Machine Data Into Business Value
Index Untapped Data: Any Source, Type, Volume
Online
Services Web
Services
Servers
Security GPS
Location
Storage
Desktops
Networks
Packaged
Applications
Custom
ApplicationsMessaging
Telecoms
Online
Shopping
Cart
Web
Clickstreams
Databases
Energy
Meters
Call Detail
Records
Smartphones
and Devices
RFID
On-
Premises
Private
Cloud
Public
Cloud
Ask Any Question
Application Delivery
Security, Compliance
and Fraud
IT Operations
Business Analytics
Industrial Data and
the Internet of Things
10
Splunk App for AWS
EC2
EMR
Kinesis
R53
VPC
ELB
S3
CloudFront
CloudTrail
CloudWatch
Redshift
SNS
API Gateway
Config
RDS
CF
IAM
Lambda
Explore Analyse Dashboard Alert Act
AWS Data Sources
End State: Comprehensive AWS Visibility
Lambda, Kinesis, RedShift….
CONFIDENTIAL. INTERNAL USE ONLY.
Demo 1
Optimising Operations
through Visibility into
AWS Data
Security Intelligence and Visibility
“You can’t protect what you
can’t see.”
Best Practices for Securing Workloads in
Amazon Web Services
Gartner, April 2015
Neil MacDonald, Greg Young
“Security monitoring will
make or break a technology
risk management program.”
“Security requires visibility.”
Assessing the Risk: Yes, the Cloud Can Be
More Secure Than Your On-Premises
Environment
IDC, July 2015
Pete Lindstrom
Amazon Web Services
“Intro to AWS Security”
2015 AWS Summit Series
Threat Evolution
Threat Type
Complexity
& Time
Virus,
spyware
Phishing,
malware
Targeted
attacks
Malicious
users
APTs
Signature Object
analysis
Machine-learning, behavior
models and anomaly detection
Scale&Depth
Antivirus
Email Filters/Threat Lists
WAF/IDP/IDS
SIEM/Security Analytics
Behavioral Analysis/Machine Learning
Now
Modern Cyber Security Requirement: Analyse All Data
• Keep up with new technology
data sources
• Investigate not only security
data – but where else did an
attack go
• Get a single view of the truth –
all investigators see the same
data
App
Servers
Network
Threat
Intelligence
Firewall
Web Proxy
Internal Network
Security
Endpoints
Splunk as the Security Nerve Center
Identity
17
ROOT CAUSE
AND ISSUE
RESOLUTION
PROACTIVE
MONITORING
AND REAL-
TIME
ALERTING
DELIVER
BETTER
QUALITY
CODE
FASTER
CLOUD APP AND
INFRASTRUCTURE
MONITORING
MOBILE APP
TROUBLE
SHOOTING
USER & USAGE
ANALYTICS
Platform for Application Delivery and IT
Operations
Reduce business impact
with Shorter and Fewer
Outages
TOP 4 Value Drivers for IT Ops
Root Cause
Analysis
Up to 30% unknown
root causes,
causing incidents
to recur
Incident
Troubleshooting
Lengthy log analysis done
manually
Incident
Triage
All hands on
deck, taking up
30 to 40 minutes
Before
Splunk
Service
Restoration
Fix is
implemented
Fix is implemented
Failure
detection
Customer
often informs
IT
#1 Better
detection
customer is
notified by
IT
With
Splunk
#2 Faster triage often conducted by
1st level staff without all hands on
deck
#3 Faster investigation (MTTI)
through rapid log search and
correlation conducted in conjunction
by different teams (everyone looks at
the same data)
#4 Faster and more comprehensive
root cause analysis reduces incident
recurrence
Translating technology into $
Logical grouping of
operations
Online banking,
authentication,
virtualization
EXAMPLES
SERVICES
Set of actions
performed with
specific business
goals
Sell products,
fulfill orders,
process payroll
EXAMPLES
BUSINESS
PROCESSES
Component required
to deliver a service
Hosts,
users,
OS processes
EXAMPLES
ENTITIES
Metrics used to
evaluate success
Service health,
order revenue,
latency
EXAMPLES
KEY PERFORMANCE
INDICATORS
What is Splunk IT Service Intelligence?
Machine Learning-Powered, Analytics-Driven IT Operations
Simplify service operations
Prioritise incidents with context Redefine the role of IT
Combine events & metrics
across silos with ease,
flexibility & scale in days
Unify siloed monitoring
Leverage machine learning
to detect anomalies &
highlight events that matter
Deliver business & service context to
prioritise incident investigation & action
Support decisions & communicate
results with powerful service-level
insights
Aggregating Multiple Data types to provide Service Health
Scores
A health score is a score from 0-100 (0 = critical and 100 = normal)
that helps determine the health of a service.
It is calculated based on importance and status
(e.g., green, orange, red) of all KPIs, once every minute.
Personalized Visualisations of Your Services
• Visualise contextual inter-relationships
across service delivery components
• Illustrate business and service activity
using indicators aligned with strategic
goals
• Drive decisions by monitoring service
health against performance indicators
• Create sophisticated dashboards in
minutes
Delivering Business Level Visibility from IT Data
CONFIDENTIAL. INTERNAL USE ONLY.
Demo 2
Service Intelligence and
Optimisation
How FINRA Uses Splunk Cloud for Security
• Transforms third-party threat
intelligence information into security
alerts
• Leverages the Splunk App for AWS
• Extends solution to report on AWS Cost
Optimisation
“Splunk Cloud gives you applications which
let you get huge amounts of value from your
data.”
— Sr. Director of Information Security
Building a Lean SOC in the Cloud with Splunk
Enterprise Security
• Replaced traditional SIEM with Splunk Enterprise
Security in the Cloud
• Intrinsic risk-score based correlation has been
pivotal in several security incidents
• IT Operations and IT Security collaborate in one
platform, together
• Monitor Entire AWS environment with Splunk App
for AWS
Cloud – The Customer Advantage
● Instant access to infrastructure and
software
• Faster POC
• Faster deployment
• Faster time-to-value
● No need for in-house expertise
● For many customers, Splunk Cloud is
lower TCO than deploying in-house
● Easy scalability – scales to
10TB/day+
“My team can focus on
security events, not
infrastructure.”
- CISO
“We’re a bank. We don’t
want to be in the business
of running a data center.”
- CISO
“At least 50% lower TCO
compared to deploying an
on-premises SIEM.”
- CIO
The Power of Splunk – TOTAL VISIBILITY
28
SEARCH AND
ANALYSE
EVERYTHING
COLLECT DATA
FROM ANYWHERE
GAIN REAL-TIME
OPERATIONAL
INTELLIGENCE
Easy to Try & Get Started
29
FREE
CLOUD TRIAL
VISIT SPLUNK AT
AWS SUMMIT
STAND
EXPLORE THE VALUE
OF OPERATIONAL
INTELLIGENCE WITH
YOUR AWS PARTNER
1 2 3
Thank you!

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Don't Fly Blind with AWS Visibility

  • 1. Don’t Fly Blind Richard Smith Senior Manager, Global Strategic Alliances Splunk
  • 2. For UsersLeader in Cloud ● Attracted to AWS as it’s fast, reliable and expansive ● Trusted to run business critical workloads AWS Platform
  • 3. • Build single pane of glass across ALL elements of delivery • Provide agile and flexible PLATFORM to describe all data on AWS • Provides visibility for security and business outcomes 4 Opportunities
  • 4. Transactional Data Machine Data Referential Data Insights through Analytics Data Storytelling Relational Normalized ACID CRUD Schema-on-Write Time Series Bucketised Eventual Consistency Insert-Only then Read-Only Schema-on-Read Document Key-Value Eventual Consistency Read-Only / Read-Mostly Schema-on-Write (Context) (Enrichment) The Data Landscape
  • 5. Big Data Comes from Machines Volume | Velocity | Variety | Variability GPS, RFID, Hypervisor, Web Servers, Email, Messaging, Clickstreams, Mobile, Telephony, IVR, Databases, Sensors, Telematics, Storage, Servers, Security Devices, Desktops 7
  • 6. Splunk Approach to Machine Data Traditional Splunk Search Schema at Read Structured RDBMS SQL Schema at Write ETL Universal Indexing Volume Velocity Variety Unstructured Outcome Less time Data Preparation Leads to Agile, Data focused monitoring and analytics Ask any question of your data
  • 7. 9 Turning Machine Data Into Business Value Index Untapped Data: Any Source, Type, Volume Online Services Web Services Servers Security GPS Location Storage Desktops Networks Packaged Applications Custom ApplicationsMessaging Telecoms Online Shopping Cart Web Clickstreams Databases Energy Meters Call Detail Records Smartphones and Devices RFID On- Premises Private Cloud Public Cloud Ask Any Question Application Delivery Security, Compliance and Fraud IT Operations Business Analytics Industrial Data and the Internet of Things
  • 8. 10 Splunk App for AWS EC2 EMR Kinesis R53 VPC ELB S3 CloudFront CloudTrail CloudWatch Redshift SNS API Gateway Config RDS CF IAM Lambda Explore Analyse Dashboard Alert Act AWS Data Sources End State: Comprehensive AWS Visibility
  • 10. CONFIDENTIAL. INTERNAL USE ONLY. Demo 1 Optimising Operations through Visibility into AWS Data
  • 11. Security Intelligence and Visibility “You can’t protect what you can’t see.” Best Practices for Securing Workloads in Amazon Web Services Gartner, April 2015 Neil MacDonald, Greg Young “Security monitoring will make or break a technology risk management program.” “Security requires visibility.” Assessing the Risk: Yes, the Cloud Can Be More Secure Than Your On-Premises Environment IDC, July 2015 Pete Lindstrom Amazon Web Services “Intro to AWS Security” 2015 AWS Summit Series
  • 12. Threat Evolution Threat Type Complexity & Time Virus, spyware Phishing, malware Targeted attacks Malicious users APTs Signature Object analysis Machine-learning, behavior models and anomaly detection Scale&Depth Antivirus Email Filters/Threat Lists WAF/IDP/IDS SIEM/Security Analytics Behavioral Analysis/Machine Learning Now
  • 13. Modern Cyber Security Requirement: Analyse All Data • Keep up with new technology data sources • Investigate not only security data – but where else did an attack go • Get a single view of the truth – all investigators see the same data
  • 15. 17 ROOT CAUSE AND ISSUE RESOLUTION PROACTIVE MONITORING AND REAL- TIME ALERTING DELIVER BETTER QUALITY CODE FASTER CLOUD APP AND INFRASTRUCTURE MONITORING MOBILE APP TROUBLE SHOOTING USER & USAGE ANALYTICS Platform for Application Delivery and IT Operations
  • 16. Reduce business impact with Shorter and Fewer Outages TOP 4 Value Drivers for IT Ops Root Cause Analysis Up to 30% unknown root causes, causing incidents to recur Incident Troubleshooting Lengthy log analysis done manually Incident Triage All hands on deck, taking up 30 to 40 minutes Before Splunk Service Restoration Fix is implemented Fix is implemented Failure detection Customer often informs IT #1 Better detection customer is notified by IT With Splunk #2 Faster triage often conducted by 1st level staff without all hands on deck #3 Faster investigation (MTTI) through rapid log search and correlation conducted in conjunction by different teams (everyone looks at the same data) #4 Faster and more comprehensive root cause analysis reduces incident recurrence
  • 17. Translating technology into $ Logical grouping of operations Online banking, authentication, virtualization EXAMPLES SERVICES Set of actions performed with specific business goals Sell products, fulfill orders, process payroll EXAMPLES BUSINESS PROCESSES Component required to deliver a service Hosts, users, OS processes EXAMPLES ENTITIES Metrics used to evaluate success Service health, order revenue, latency EXAMPLES KEY PERFORMANCE INDICATORS
  • 18. What is Splunk IT Service Intelligence? Machine Learning-Powered, Analytics-Driven IT Operations Simplify service operations Prioritise incidents with context Redefine the role of IT Combine events & metrics across silos with ease, flexibility & scale in days Unify siloed monitoring Leverage machine learning to detect anomalies & highlight events that matter Deliver business & service context to prioritise incident investigation & action Support decisions & communicate results with powerful service-level insights
  • 19. Aggregating Multiple Data types to provide Service Health Scores A health score is a score from 0-100 (0 = critical and 100 = normal) that helps determine the health of a service. It is calculated based on importance and status (e.g., green, orange, red) of all KPIs, once every minute.
  • 20. Personalized Visualisations of Your Services • Visualise contextual inter-relationships across service delivery components • Illustrate business and service activity using indicators aligned with strategic goals • Drive decisions by monitoring service health against performance indicators • Create sophisticated dashboards in minutes
  • 21. Delivering Business Level Visibility from IT Data
  • 22. CONFIDENTIAL. INTERNAL USE ONLY. Demo 2 Service Intelligence and Optimisation
  • 23. How FINRA Uses Splunk Cloud for Security • Transforms third-party threat intelligence information into security alerts • Leverages the Splunk App for AWS • Extends solution to report on AWS Cost Optimisation “Splunk Cloud gives you applications which let you get huge amounts of value from your data.” — Sr. Director of Information Security
  • 24. Building a Lean SOC in the Cloud with Splunk Enterprise Security • Replaced traditional SIEM with Splunk Enterprise Security in the Cloud • Intrinsic risk-score based correlation has been pivotal in several security incidents • IT Operations and IT Security collaborate in one platform, together • Monitor Entire AWS environment with Splunk App for AWS
  • 25. Cloud – The Customer Advantage ● Instant access to infrastructure and software • Faster POC • Faster deployment • Faster time-to-value ● No need for in-house expertise ● For many customers, Splunk Cloud is lower TCO than deploying in-house ● Easy scalability – scales to 10TB/day+ “My team can focus on security events, not infrastructure.” - CISO “We’re a bank. We don’t want to be in the business of running a data center.” - CISO “At least 50% lower TCO compared to deploying an on-premises SIEM.” - CIO
  • 26. The Power of Splunk – TOTAL VISIBILITY 28 SEARCH AND ANALYSE EVERYTHING COLLECT DATA FROM ANYWHERE GAIN REAL-TIME OPERATIONAL INTELLIGENCE
  • 27. Easy to Try & Get Started 29 FREE CLOUD TRIAL VISIT SPLUNK AT AWS SUMMIT STAND EXPLORE THE VALUE OF OPERATIONAL INTELLIGENCE WITH YOUR AWS PARTNER 1 2 3