1. Amaralingeswara Rao. P
+91-7899391419
amarmba09@gmail.com
Objective: An opportunity for employment where I can utilize my experience and
knowledge to establish a productive employment relationship of mutual benefit &
obtain a position where skills and experience can be utilized towards establishing a
productive work relationship.
Professional Experience
Currently working with ANZ SSI Pvt Ltd as Senior Analyst since Jan 09 – Till
Senior Analyst – Disputed transactions and chargeback
Handling cardholder complaints regarding their credit/debit card (Visa/Master/Amex
cards) transactions, analyze the nature of transaction- recover transaction amount
from merchant as per schemes of respective card type with all the substantial
evidence. Reconciliation of accounts (Chargeback, Re-presentment) and clearing
outstanding values, rejected entries. Maintenance and reporting of write off account
to stake holders.
Merchant Chargeback:
When we receive the dispute, we request Merchant to get supporting documents to
remedy the dispute reason and before we contact Merchant we check whether Issuer
met scheme rules to dispute this transaction
Issuing Chargeback
Once we get response from Merchant’s bank then we contact Cardholder to confirm
about dispute, before we contact Cardholder we check whether Acquirer met the
scheme rules to represent/remedy the Chargeback
Responsibilities:
• Working efficiently with VISA/MASTER rules for merchant side chargeback.
• Taking Care of the dispute and tracking it till the closure.
• Ensuring that team is meeting SLA by generating different reports.
• Conducting internal process Audits.

2. Home Loan Maintenance Department
• Switching Cost Reimbursement
• BIR – Creating and Approving Loan Application
• Interest Margin change
• Post Reverse fee and Payments
• Amend the interest charge date & Amount
• Secure mails, Address Change
• Direct loan payment request
• Loan Reconciliation
• Repayment Holiday Request
Australia Payroll
• Creating the new Employee ID for the new joiners (Australia , Singapore,
Hong Kong and Chinese)
• Processing the Transfer and Promotion request for Employees.
• Updating the Leave details.
• Position Management.
• Updating the Reporting line, BSB/CC, Job Code, Work Function Code change
for the employees
• Updating the extended job end date for CWR employees.
• Handling the queries
Previous Experience:
ORACLE India Pvt. Ltd (From May 2008-Jan-09)
Role: Accountant
Key responsibilities anchored:
• Working in GL Expenses EMEA team comprising of 12 members.
• Platform: ORACLE - R12.
• Maintaining different country’s books of accounts.
• Preliminary reconciliation of Balance Sheet accounts. Inter company Accounts
and AP Accounts
• Receiving and Transferring Revenues form Home country to subsidiaries.
• Preparing Web Adi Journal Template.
• Approvals of Intercompany Transactions

3. • After the close of sub ledger (AP, AR, and FA) will do the final push, pull and
post of the entries.
 Certifications /Training accomplished:
 CCSP
 ATOM level 1
 Applications versed with:
 CAP/HOGAN, Vision plus, PEGA, Staff-ware, Visa Online Resolve, GNS,
Reconnect, Master connect.
 Competencies:
 Good Communication skills, Interpersonal and analytical skills.
 Maintain a positive attitude in changes of work or working conditions.
 Team player, Quick learner, decision making ability, Time and task
management skills.

Academics:
EXAMINATION BOARD/UNIVERSITY YEAR RESULT
MBA BANGALORE UNIVERSITY 2007 65.00%
B.Com Nagarjuna University, Vijay
Wada
2005 65.60%
Intermediate(C.E.C.
)
Board of Intermediate, HYD 2002 67.00%
Higher Sec.Schoool SSC Board,HYD 2000 65.40%
Personal Details:
Address : #925, Eshwaran House
3rd
cross, VSR Layout
Uday Nagar,
Bangalore-16
Date of Birth : 16 April 1984
Languages : English, Hindi, Telugu, and Kannada
Declaration:
I hereby declare that the information given above is true to the best of
my Knowledge.
Date: Amaralingeswara Rao.P
Place: