1. Amanda R. Poole
4619 Orkney Dr.
Missouri City, TX
(936) 333-4610
E-mail: remus5800@gmail.com
OBJECTIVE To obtain a position that utilizes my past accomplishments and diversified experience. I would like to find a career that helps me learn and
grow in my past accomplishments.
EXPERIENCE
04/13-12/15 Momentum Porsche Houston, TX
Warranty Administrator
• Process factory and extended warranty claims for Porsche
• Flag all technician pay hours
• Log all internal charges and pre-delivery inspections
• Create purchase orders for all outside vendors
• Work credit memos and accounting schedules for factory and extended warranty
• Prepare deposit for previous days business
• Assist parts department with parts returns
• Communicate with Porsche Cars North America for special requests
04/11 – 04/13 Pet Companion Katy, TX
Pet Sitter/Owner
• Work with and care for peoples pets in their home
• Administer medications for pets in need
• Care for people’s homes when they are on vacation
• Assist clients with personal requests and household responsibilities
• Update client information for business purposes
07/08 – 04/11 Joe Myers Imports Houston, TX
Warranty Administrator
• Process all factory warranty claims for Mazda and Kia with a maximum of 2% rejected rate
• Process all extended warranty claims
• Work all credit memos and accounting schedules for factory warranty and extended warranty
• Flagged all technician pay hours
• Assisted accounting department with accounts receivable and accounts payable
• Assisted controller with special projects such as financial statements, parts statements, schedules, etc.
08/03 – 07/08 Momentum JVP Houston, TX
Booker
• Assist in processing factory warranty claims for Jaguar, Volvo, and Porsche
• Flag all technician pay hours
• Log all internal charges and pre-delivery inspections
• Update Regional Growth Accelerator website
• Keep track of Additional Service Requests and spreadsheet
• Assist Service Manager with special projects
05/01 – 08/03 Joe Myers Imports Houston, TX
Warranty Administrator
• Process all factory warranty claims for Mitsubishi, Mazda, and Kia with a maximum of 2% rejected rate
• Process all extended warranty claims
• Work all credit memos and accounting schedules for factory warranty and extended warranty
• Flagged all technician pay hours
• Assisted accounting department with accounts receivable and accounts payable
• Assisted controller with special projects such as financial statements, parts statements, schedules, etc.
09/00 – 05/01 Champion Ford Houston, TX
Dispatcher / Booker
• Dispatched all work to the technicians
• Flagged all technician pay hours
• Assisted in writing service and cashiering
• Assisted Service Manager with special projects

2. 01/98 – 09/00 Mike Hall Chevrolet Houston, TX
Warranty Administrator
• Process all factory warranty claims for Chevrolet and GM with a maximum of 2% rejected rate
• Process all extended warranty claims
• Work all credit memos and accounting schedules for factory warranty and extended warranty
• Flagged all technician pay hours
• Assisted in writing service and cashiering
EDUCATION
08/98 – 05/00 Wharton County Junior College Sugar Land, TX
08/00 – 12/00 Houston Community College Houston, TX
TECHNICAL SKILLS Thorough knowledge of all Microsoft Office Suite programs, computer proficient, typing 80 wpm, and ten key by touch.