1. Amanda De Stephano, PHR
adestephano@gmail.com
(815) 260-8411
315 W Terrace Ln
Peoria, IL 61614
PROFESSIONAL SUMMARY:
Reliable and adaptable Human Resources professional with 4 years of experience in systems training and employee
relations. Involved in employee orientation for three bank acquisitions and training new HR staff. Assist in developing job
descriptions for organizational restructuring. Counsel management and other staff concerning employment issues, policy
questions, and time and attendance software.
SKILLS:
Proficient with Microsoft Office, Jack Henry software,Taleo recruiting and on-boarding platforms, Halogen Performance
and Learning software,and Ceridian Dayforce HRIS system. Some experience with Adobe Pro,Ultimate Software,
Cognos 8, OTRS, and GoToMeeting.
WORK EXPERIENCE:
May 2011-Present Heartland Bank Bloomington, IL Human Resources Lead (as of Sept. 2014)
 Support Recruiting Supervisor and Manager in all
stages of the recruiting process
 Responsible for employee on-boarding, status
changes, and terminations bank-wide
 Delegate tasks to two Generalists
 Maintain confidential information
 Back up FMLA and Workers’ Comp coordinator
 Train new HR staff on systems and department
procedures
 Help managers create job descriptions for new
roles
 Assist Benefits Specialist with enrollments,
terminations, and communications
 Primary contact person for policy questions,
staffing issues, and general inquiries
 Print materials for employee training sessions
 Troubleshoot HR programs before escalating to IT
 Member of employee orientation team during bank
acquisitions
 Participate in seminars to keep up-to-date on
regulatory changes and maintain certification
Sept. 2010-May 2011 Heartland Bank Peoria, IL Branch Supervisor
 Managed two bankers and conducted performance
reviews
 Trained new employees for frontlines and deposit
accounts
 Prepared training documents not found on the
company intranet
 Provided for coverage at other locations
 Ordered cash within branch limits
 Settled customer disputes and concerns
 Created contests to reach branch goals
 Participated in bank-sponsored community events
Feb. 2010- Sept. 2010 Heartland Bank Peoria, IL Rotating Banker/ Lead Teller
Sept. 2009-Jan. 2010 Hertz Peoria, IL Manager Trainee
Apr. 2007-Aug. 2009 Home State Bank McHenry, IL Teller Supervisor
EDUCATION:
Aug. 2002-Dec. 2006 Bradley University Peoria, IL
Bachelor of Arts in International Business, December 2006
 Emphasis in Marketing
 Minor in German Language and Studies
 3.37 Cumulative grade point average on a 4.0 scale
REFERENCES: Available upon request