1. efoster318@gmail.com  8532 Hawthorn Hill, Dexter MI 48130  419-290-7571
OBJECTIVES
Dedicated Human Resources Specialist Lead with proven Human Resources experience looking for further
professional development. With a strong communication background, I am able to navigate sensitive situations with
ease. I am seeking a position where I can utilize proven key skills in process development and analysis, team
leadership and commitment, along with my proven Human Resources experience, to develop and promote a positive
work environment.
SKILLS
 Proactive approach to problem solving, with an ability
to work both independently and collaboratively
 Managing team’s workload and progress in a high
paced environment
 Attention to business ethics and policies
 Microsoft Office Suite applications
 Creation and implementation of standardized
processes, work instructions and process improvement
opportunities
 PeopleSoft HRIS Super User
 Kronos Super User
EXPERIENCE
Con-way Freight  Ann Arbor, MI  11/2007 – Present
Human Resources Specialist Lead 8/2014 – Present
 Leads and supervises the Leave of Absence and Compliance HR teams on daily functions as well as long term
goals for each team.
 Collect and analyze data on each team and its members to foster an environment of continuous improvement.
 Handles employee relation issues as needed with a sense of urgency and confidentiality for all parties involved.
 Point of contact for leaves of absences, including issues relating to FMLA, military leaves and all other leave types.
 Facilitates the process for employees who have been on LOA for an extended period of time, including
conducting an interactive dialogue with the employee on their ability to return to their job and coordinates the final
step of the leave process. Stays in communication with the employee in all steps of this process, up to and
including communication of employee terminations.
 Uses a case management system to handle incoming requests from outside field users and manage team member’s
workloads. Also uses the data compiled within the system to analyze HR employee metrics to be used in
continuous improvement and goal setting.
 Motivates and coaches HR team members to strive for excellence, as well as acknowledges employee’s successes.
Human Resources Specialist Sr 9/2009 – 8/2014
 Thorough knowledge of PeopleSoft, including daily usage of queries to compile employee data and create reports.
 Communicate with a broad spectrum of employees within Con-way Freight to ensure that HR functions are being
executed effectively.
 Perform weekly audit of PeopleSoft data to proactively identify issues that may cause negative downstream affects.
Including but not limited to correcting issues, and notifying management, the employee and other departments of
the corrections, as needed.
 Experience in LEAN practices to eliminate waste and add strategic value to HR processes. Demonstrated by both
leading and participating in various projects to establish, evaluate and document processes and best practices. Such
projects include creating standardized process documents, creating a LEAN Strategy Room for the department
and 5S evaluation of the File Room.
ERIN FOSTER

2. 2
Erin Foster
 Handles pay corrections and coordinates communication between management, employee and outside
departments.
 Primary contact for relocation, military duty requirements, PTO questions, FMLA and other issues affecting
employees.
 Completion of code of business ethics and sexual harassment training.
 Field communication on employee engagement issues.
 Worked on a selective project team to make core business decisions for the development and implementation of a
large scale PeopleSoft upgrade. Played key role in testing the new software and was point of contact for other
PeopleSoft users.
 Assists with Affirmative Action Planning to ensure accurate representation of the company’s workforce.
Employee Relations Coordinator 11/2007 – 9/2009
 First point of contact to assigned field locations for HR related issues and questions.
 Completed daily data entry to ensure that employee’s records were updated timely.
 Primary contact for hiring managers to assist with the onboarding process. Audited and approved new hire
documents to confirm employment eligibility and completion of training programs.
 Promoted and demonstrated Con-way’s core values by being a member of the Voices and Values Team for three
years to encourage employee engagement.
EDUCATION
Eastern Michigan University
Bachelor of Science, Double Major in Communications and Journalism
Honors and Activities: Delta Zeta Sorority, Gamma Sigma Alpha Honors Fraternity, Impact Leadership Conference,
Norma Minch Andrisk Leadership Conference