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1. AAMMAANN RRAAJJ
Permanent Address: R804, Tower R Sector 137 Noida 201301,
Uttar Pradesh
Ph: +91 09999093666,E-Mail ID: amanraj3110@gmail.com
CURRENT PROFILE (1)
 OM DIAGNOSTIC CENTRE.
Duration:- 2nd Jan’14 – till date
Designation:- Marketing Manager (freelancing)
RESPONSIBILITIES
 Performed as a link between Diagnostic centre and doctors, pharmacists and hospital teams –
Was constantly present at medical presentations to ensure through knowledge/awareness
regarding latest/new products on the healthcare market.
 Specialized in hands-on knowledge of devices and addressed to medical professionals.
 Worked independently and as a team to generate professional meetings with health-care
professionals in order to sell medicinal products.
 Set up conferences and seminars for doctors, medical staff and professionals
 Promoted and presented company medical-device products at hospitals, clinics etc.
 Analyzed and carried out market research to come up with innovative methods to generate greater
sales.
 Arranged appointments with doctors and medical teams to raise awareness of latest medicines
launched.
 Planned work schedules on weekly and monthly basis with the help of sales team involved in
different areas; discussed future targets with each area’s sales manager.
 Attended company’s meetings, and updated on products briefings to obtain in-depth knowledge on
the subject of different medical products and medicines.
WORK EXPERIENCE :
 Vodafone Mobile Service Ltd.
Duration: - 13th may’ 08 – 3rd Dec’13
Designation: - Assistant Manager
Worked as an Assistant Manager in C&C department. Here I was handling Entire south
Delhi & Faridabad zone

2. RESPONSIBILITIES :
 Vendor management.
 Handling a team of 50 (Tellecalling + Field).
 Flow reduction to next bucket.
 Bad Debt Collections & Performance to be at 30%.
 Ensure on legal notice letter part.
 All relevant MIS to be maintain and published on regular basis.
 Co-ordinate with training & quality in charge & timely groomed agencies staff for the
same.
 Ensure timely training for new joiners.
 Ensure Escalated cases resolved by back office.
 Ensure stringent Review of cases.
 Ensure Go-Green conversion performance.
 Deep Portfolio Analysis and control.
 Conducted monthly RNR activity at Agencies.
 Reduce attrition at agency Team.
 Minimize Escalations.
 Cross Functional Co-ordination with other department(Sales,Verification,Customer
care, Credits etc).
 Ensure all Dedupe Activities to be done on time.
 Joint Visits to be done with verification team.
 Ensure Month End Reactivations performance and MIS to be published on monthly
basis
 Ensuring involvement of supervisors to review all the cases on a daily basis.
 Controlling attrition and manpower planning for FOS in agencies and training
FOS/Supervisors on collection skills.
 Ensuring that standard process of field follow ups are adhered and visits undertaken for
all allocated cases.
 Undertaking field visits for all high value cases and unpaid cases and resolving them.
PREVIOUS RESPONSIBILITIES IN Vodafone DELHI REGION (Corporate collection)
Tenure: Aug’09 – May’10
Designation: - Relationship Manager (Corporate)
 Bad debt to be less than 1% of billing.
 Handling more than 60 corporate with the ticket size of 5 Crore (large & SME)
 100% collection against billing.
 To ensure more to be collected from deactivate portfolio.
 Cross-functional co-ordination/ Minimum Escalation.

3. PREVIOUS RESPONSIBILITIES IN Vodafone MUMBAI REGION :
 Handling four agencies with the team of 45 FOS’s, 30 telecallers and 4 supervisors.
 Handling IOIP 30-60 and 60-90 Bucket of IOIP A/C for Mumbai circle.
 Feedback to credits on trends.
 Training to new recruits.
 Legal requests.
 Manpower planning.
 Ensuring involvement of supervisors for review of all cases on a daily basis.
 Controlling attrition and planning manpower for FOS in agency and training for
FOS/Supervisors on collection skills.
 Ensuring that standard process of field follow ups are adhered and visits undertaken for
all allocated cases.
 Undertaking field visits for high value cases and unpaid cases and resolving them.
WORK EXPERIENCE (1):
 Reliance General Insurance Co. Ltd.
Tenure: - 28th April’07 to 13th May’08
Designation: - Manager Sales (Motor Vertical)
RESPONSIBILITIES:
 Generating new channels for business procurement.
 Handling and retaining the existing channels for long-term business relation.
 Handling a team of 10 CSO’s (Off-role) & coordinating their efforts & skills towards
goal accomplishment.
 Responsibility to develop relationship with motor dealers & DSA in Delhi Region.
WORK EXPERIENCE (2):
 Das Hyundai Motors Pvt.Ltd.
Tenure: - April’04 to May’05 Designation: - Sales Executive
RESPONSIBILITIES:
 Generating new business through cold calls, leads and various activities.
 Relationship and reference building through need base selling.
 Organizing presentation in corporate for new business development.
 Attend walk in customers.

4. PROFESSIONAL OBJECTIVE:
To add value to the organization by services who will be an asset for the organization and
to contribute relatively out of the ordinary to make a mark in chosen field.
EDUCATIONAL/PROFESSIONAL QUALIFICATION:
 MBA from ICFAI University.
 Bachelor of Commerce from C.C.S University in 2004.
 SSC from C.B.S.C. Board in year 2001.
 HSC from C.B.S.C. Board in year 1999.
SUMMER INTERNSHIP PROGRAMME: -
I did my 4 months training in “IL&FS Invest Smart” New Delhi
On-the Job Training:-
Tasks Undertaken:-
 Handling different queries.
 Giving cold calls to clients.
 Getting D-mat account opened.
 Survey regarding competitors.
Projects Undertaken: -
“A study on customer’s perception and satisfaction of IL&FS Online share trading account.”
ACHIEVEMENTS:
 Letter of appreciation from IL&FS investsmart Co. Ltd.
 N.C.C. ‘B’ Certificate.
 Silver medal in U.P. State taekwon-do championship.
 Participated in National Integration Camp held by N.C.C.
 Won a Bangkok trip for achieving the sales target for the quarter.
 Won North Star award for two quarters from south zone for the period.
 Was awarded twice for superstar from my Reporting Manager/Reviewing Manager for
highest collection performance, trust & speed among all field agencies.
PERSONAL INFORMATION:
Date of Birth : 10 June 1981
Sex : Male

5. Marital Status : Married
Nationality : Indian
Languages known : English, Hindi
Father’s Name : Mr. R.K.Sharma
Mother’s Name : Mrs. Sushma Sharma
HOBBIES:
Driving, Travelling.
REFERENCES:
Mayank Vashney
Deputy Manager
Vodafone Mobile Service ltd, Customer service
Contact No – 09811918338
Date: -
Place: - Aman Raj