1. SYED ALI HYDER SHAH
House # R-332 Sector 8 North Karachi
Email: hyder_alishah1@yahoo.com
Mobile # 0345-3865256, 021-5479091
OBJECTIVE
Having over six year experience of banking in different areas .I like to obtain a challenging position
in a dynamic and progressive organization where I could apply and further enhance my capabilities
and skills, as an individual and member of a team, which will use my interpersonal skills at the
maximum and provides me a technically sound exposure along with a rewarding career.
WORK EXPERIENCE & PROJECT SUMMARY
April 2010 To Date as Operation Officer AS - 400 , CTL ,CWX and Visa at THK
(Deputed at HBL Plaza)
 Responsible for run day ends on Credit card and consumer applications CTL, CWX, and VISA.
 Responsible for preparing MIS on daily, monthly & Quarterly basis to keep management inform
about operations works.
 Identification & Resolution of ATM related problems
 Support and Error Reporting and Tracking for ATM.
 Run day/month/quarter/year end processing of EQUATION (banking package by MISYS
international banking system limited) on AS / 400 System
 Backup and Restore objects as and when required on different systems (Test Machines).
 Reports printing and distribute to all branches.
 Responsible for run Day End of Visa for Domestic and International Countries.
 Responsible Manage Reports after End of Day Procedure.
 Responsible to check all sub-system.
 Responsible for execute on request jobs at consumer applications.
 ATM Live Units (DOM/INT/OVR), Monitoring, User Support, Run End of Day (EOD),
Backup.
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2. Nov 2010 to March 2013 as Operation Officer AS - 400, CTL ,CWX and Visa at IBM
(Deputed at HBL Plaza)
 Monitoring Server Services on IBM Tivoli Monitoring.
 Responsible to check all sub-system.
 Check spool file and send the reports to the appropriate Branches
 Responsible to take unit backup with IBM Tivoli Storage Manager & restore on request
 Manage Reports after End of Day Procedure
 Responsible to provide backup support on Equation Administrator Run day/month/quarter/year
end processing of EQUATION (banking package by MISYS international banking system limited)
on AS / 400 System
 All type of messages handling on AS/400.
 Ensure SMM/TI/MMMPKC1 Server working and problem resolution.
April 2008 to Oct 2010 (HBL) Credit Risk Management dept as Credit Quality Analyst.
Key Responsibilities
 Assisting in Credit Policy- Formulation, Renewal and Implementation as per HBL & State Bank
guidelines.
 QA report on monthly basis to rectify processing errors/gaps of CIU.
 Responsible for country wide approval, rejection and discrepant MIS for credit cards and personal
loans.
 Responsible to handle day to day queries of 19 regions of personal loan and 12 regions of credit
card.
 Working in close Liaison with the Product team, Sales, Operations, Collections and IT for
resolving day to day issues.
 Ensuring that system for Personal Loans is supporting risk management policies and procedures
and is not exposing the portfolio to control risk issues. Also getting system enhanced for better
controls, if needed.
 Assisting MIS unit in all Personal Loan MIS, on monthly & Quarterly basis for Delinquencies,
Product Caps and Segmentation etc.
 Portfolio analysis on regular and on demand basis.
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3. Since January 2007 – March 2008 (HBL) Call Centre as System Support Engineer.
Key Responsibilities
 Responsible for monitoring & troubleshooting networking related issues.
 Responsible for first level Support to Call Centre & back office user on IP telephone network &
application related issues.
 Responsible for call centre & Production server’s Backups.
 Responsible for preparing performance based MIS of support engineers on monthly basis.
 Manage access control, Policy, virus protection, non-licensed illegal software.
 Monitoring all Hardware troubleshooting & Data recovery issues of clients.
 Coordination with Asst. Mgr MIS and Mgr Networks regarding various routine tasks.
COMPUTER LITERACY & TRAINING
 Six week Diploma in Computer Science (ADBP Bank)
 Six Month Diploma in Computer Science (Bright Plus Computer Centre)
 Six weeks, mandatory internship at ( HBL)
 One Week Training For IP Telephony (IBM)
ACADMICS
MBA Shah Abdul Latif University
BBA Shah Abdul Latif University
FSc. (Intermediate) B-I-S-E Sukkur
HSC (Matriculation) B-I-S-E Sukkur
PERSONAL INFORMATION
 Father’s Name: Syed Mohammed Ali Shah
 N.I.C 45203-8094237-9
 Nationality: Pakistani
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