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Amit Kumar amitk.elsamex@gmail.com
Mobile No: +91 8596976059/+91 9778755015
Professional experience
 3 years of experience in Elsamex-Maintenance-Services-Ltd. and Operation
Management.
 Working as Toll Supervisor Elsamex-Maintenance-Services-Ltd. from June 2013 to
till date.
Education
 B.Tech in Computer Science from Biju Pattnayak university of Technology with
65%.
 12th from Council of Higher Secondary Education, Orissa.
 10th from Central Board of Secondary Education, Orissa.
Technicalproficiency
 Good Knowledge in SQL, PL/SQL, UNIX SHELL SCRIPT
 Exposure to Banking domain.
 Worked onscheduling/monitoring jobs inUnix/Linux Server
 Proficient in UNIX commands and Shell Scripting
 Having good knowledge in PL/SQL
 Experience in Oracle onUNIX platform
 Good experience in ITIL(Incident Management , Problem Management)
 Understanding the Requirements &participating in requirement analysis
 Having knowledge in Control M.
 Ability to work well under pressure within a team and also as an individual
adhering to strict SLAs.
 Data fixing involves writing Unix Scripts and SQL, which would provide
the needs of the businesses.
Technical skill
Operating System : Windows XP
Databases : Oracle9i,10g,11g.
Languages : SQL, PL / SQL
Scripting Languages : Unix Shell Script
Other tool : Toad, Putty.

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Project # 1
Payment and Documentation Gateway- ZoomIt
Client : LogicaCMG
Duration : Mar 2011to tilldate.
Team Size : 8
Environment : UNIX, Oracle 9i PL/SQL, Shell Scripting, Control M.
Project Details: This is a payment and documentation gateway used by consortium bank
in European Union. This system is uniquely positioned as key player for the electronic
document delivery between businesses (B2B) on the one hand, and between businesses
and consumers (B2C) on the other. It resolves many barriers encountered by EBPP. And
the application’s routing mechanism ensures that the enrolment process be fully
automated.
Roles and Responsibilities:
 Monitor running jobsand checking log files.
 Shell scripts enhancements and Maintenance of the existing application.
 Responsible for solving user queries from various media like Interchange chat channel,
Mails and on telephone.
 Responsible for providing the support in L1/L2 level depending on the priority of the
issues to meet client’s SLA.
 Preparation of Documentation of the Applications.
 Give the status report of tickets to Manager of our department.
 Providing support to client on24/7 bases.
 Monitor & resolve all the P1/P2/P3 tickets in our queue.
 Responsible to execute and monitor the daily, weekly and monthly jobs.
 Respond to Ad-hoc queries raised by the User/AC/AL.
 Execution of Change requests
Project #2
Financial Accounting System
Team Size : 5
Client : AllState Financial Services
Duration : Feb 2010to tillJan2011.
Project Details:-
This web based application has been developed for an Indian client, All State
Financial Services. The Application provides a complete solution for Payroll processing
along with TDS computation. It is highly advance system to process the payroll of
multiple companies as per their defined rules: It is an advance system to compute the

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Tax Deduction at Source (TDS) automatically as well as manually. Once a company is
registered with the system, it can create its own branches, salary heads, employees etc
and can define its own rules. Under the Employee Module, every employee of the
company can managed ones personal information, can declare his/her investments (to
get the benefit of tax rebate), get the salary slip, PF reports, TDS reports etc.It also
provides a smart Tax Calculator that assists to employee to get the maximum benefits of
rebates and hence shows his/her tax liability. Worked on Employee Module through
which he/she can change his profile and get/download the payslip and raise any
request can see their taxdeclarations statements.
Roles and Responsibilities:
 Daily jobs include monitoring the application, dataflow, solving daily issues.
 Coordinating with various interface systems on resolving issues.
 Working on daily tickets which are assigned to me or my team as well and keeping
update the status to clients.
 Updating application documents.
 Involved in periodically development of codes into production boxes.
 Handling Bridge calls.
 InOUTAGE condition taking the necessary steps to resolve the issue
 Performing Health Checks onApplication/ Environment.