1. Curriculum Vitae
BONGOMIN Charles Anyek
C/O Kwo Ki Wii & Family Tel. (Mob): 0782274116/0700555220
P.O Box 319, Gulu, (Uganda) Email: cbongoley@gmail.com
Bio Data
 Date of Birth: 6th August 1976
 Place of Birth/Origin: Pupwonya, Attiak S/County, Kilak County, Amuru District
 Nationality: Ugandan
Profile
I am self motivated and I always work towards achieving targets within timeline. I overcome challenges on
own initiative and as part of a team. I can lecture at university level. Currently, I manage electronic services
and electronic service delivery channels with potential to manage I.T Projects and I.T supported office
services. In the last five (5) years, I have been maintaining well performing I.T environment for both
production and DR sites for Centenary Bank by performing numerous disaster recovery tests. I am well
placed to guide technology supported business processes.
Career Objective
 To work in development sector with high interest to administer IT systems, credit services and pursue
higher degree in management science or information system technology with concentration in IT services
management and ICT4D.
 Plan and integrate use of ICT facilities and service in business process within corporate organisation.
 Ensure continuous process mapping to improve adherence to information security, agreed system uptime,
customer service and guided decision making with focus to deliver quality and secured credit services.
Educational Background
Date(s) 2007-2009
Title of qualification awarded
University providing education and training.
M.Sc in Data Communication & Software Engineering
(Network and System Administration), Jan’ 2012
Makerere University Kampala
Date(s) 1998-2001
Title of qualification awarded
University providing education and training.
Bachelor of Science (with a Major in Computer Science)
Makerere University Kampala
Date(s)
Title of qualification awarded
School providing education and training
Date(s)
Title of qualification awarded
School providing education and training
1996 – March 1998
Uganda Advance Certificate of Education
St. Joseph’s College Layibi, Gulu
1992 –1995
Uganda Certificate of Education
St. Joseph’s College Layibi, Gulu

2. Career History
1. Part Time Lecturer: Dept. of Computer Science, Kyambogo University
Duties and Responsibilities - (August 2012 – To date)
 Prepare Lecture notes and Lecture Students
 Give and mark course works; assignments and tests
 Appraise students and evaluate students’ performance
 Set and mark all examinations and enter mark in exam mark’s sheet in line with university format
 Guide students on research projects
 Supervise student’s Industrial training, guide student on design training activity plan and report.
2. Supervisor Alternative Channels: BT Division, Alternative Channels Section, Centenary Bank
Duties and Responsibilities - (April 2013 – Date)
 Supervise and appraise Alternative Channels Staff in line with performance agreement and appraisal
guideline/tool.
 Supervise ICT System Change management; installation and configuration, resource and process
optimization.
 Implement and coordinate IT Projects implementation
 Provide Technical and business users’ Support
 Supervise day-to-day Activities of e-channels to ensure compliancy with departmental procedures.
 Supervise any maintenance procedures carried out by consultants under any Service Level Agreement
and make a report in line with ICT policy and procedures.
 Identify training need, prepare training plan, train and provide evaluation reports in line with HR
training program.
 Prepare DOI (Document of Operation Instruction)
 Occasional Duties:
o Prepare annual Activity Plan in accordance with BT policy and operational procedure
o Prepare annual budget for the e-channels department and over see cost management in the
department as per budget and activity plan.
o Prepare meetings with vendors, record minutes of meeting and oversee overall client relationship
management
3. Alternative Channels Officer : BT Division, Alternative Channels Section, Centenary Bank Ltd
Duties and Responsibilities - (January 2013 – March 2013)
 Install, configure and monitor Postilion channel manager, POS terminals, ELMA Switch and SQL
server 2008 R2. Install and configure the e-channel-core banking HostManager/Interface systems.
 Participate in system analysis and requirement validation of new e-channel products.
 Generate daily and monthly transaction reports and facilitate reconciliation, business analysis and
decision making.
 Monitor functionality of ATM server hardware and software and report system failure to vendors
and management.
 Manage service providers/vendors/customer relationship, negotiate cost of service and products,
calculate rebate.
 Manages issues though Helpdesk System & E-Banking Project issues log.
 Perform end of day processes and data backup.
 Guide and sensitize customers and staff on possible action plans concerning e-channels. Provide
Staff Training and training reports on e-banking products and I.T training.
 Work hand-in-hand with E-Banking Department and coordinate technical support in line with IT
Policy, bank policy and technical manuals.

3. 4. ATM Administrator: BT Division, ATM Unit, Centenary Bank Ltd
Duties and Responsibilities - (October 2009 – December 2012)
Configure and monitor the ATM, Install and configure the Bridge/HostManager/Interface, Generate daily
and monthly transaction reports and facilitate reconciliation, business analysis and decision making. Monitor
functionality of ATM server hardware and software and report system failure to vendors and management,
manage service providers/vendors/customer relationship, calculate rebate and log issues in NCR/SCI, CR2
Synergy HelpDesk System & E-Banking Project issues log, Perform end of day processes and data backup,
Guide and sensitize customers and staff on possible action plans concerning ATM, Staff Training on ATM,
Work hand-in-hand with E-Banking Department and coordinate technical support in line with IT Policy,
bank policy and technical manuals.
5. Loans Officer (I.T); Entebbe Road Branch, Centenary Bank Ltd
Duties and Responsibilities - (October 2006 – September 2009)
 Credit Management:
 Review, Analyze, Disburse, Monitor and Recover Loans in accordance with lending policy and,
 Performance Analysis and Processing relevant Loan reports.
 Install and configure Financial Card System (FCS) on branch workstation
 Management of Financial Card System (FCS)/Credit Reference Bureau Services (CRBS) System.
 Staff Training and Post Implementation User Support on IT and Loans system.
6. I.T Systems Supervisor; Gulu Branch, Centenary Bank Ltd
Duties and Responsibilities - (December 2001 – September 2006)
 General banking (operations),
 Install and Configure server/PC, Preventive Maintenance, Troubleshoot/install/repair computer
system, network and printers,
 Update balances on Equinox Branch File server/Database on daily basis,
 Monitor communication equipments,
 Enforce computer system security,
 System Change management, documenting systems test and oversee preventive maintenance
 Managing issues using Synergy Helpdesk,
 Safe custody of computer system assets,
 User Training and system support
 Design training plan and training of new staff and provide training on new IT products.
Skills
 Lecturing University Students
 TCP Protocol and Network Simulation using NS-2 and Data Analysis Using MatLAb.
 Preparing Budget for a department
 Human resource supervision
 I.T Project implementation
 Managing Electronic Channels Manager
 Install Network devices (LAN & WAN), Window server 2008, Microsoft SQL Server, Basic Linux
 Process mapping
 Perform System Analysis and prepare Requirement Document;
 User Training and Training Evaluation
 Business Continuity Planning and Management.
 Basic Stratus ftServer administration
 Preventive Maintenance, Computer hardware and software assessment, analysis and monitoring.
 General Banking and E-Banking strategy, risk assessment & mitigation, complaint handling, deposit
mobilization, business appraisal, sustaining quality service, Credit management and FCS/CRBS Data
validation and Processing Analysis Report
 Very good Customer Service

4. Short Courses
 3rd - 7th November 2014 – Postilion Basic Training; by ACI Payments at Cape Town, South Africa
 20th August 2012– December 2012 – CISA Training. (Not yet Certified)
 2nd April’12 – 3rd August’12-Microsoft Certified Technology Specialist (MCTS) - (Not yet Certified)
 17th to 26th May’10 - Reconciliation and System Administration - BWAC Client, Sparrow (CR2 ATM
Switch), CardWorld Producer and ATM Distributor System organized by CR2.
 13th to 24th December 2006 - Credit Management: Appraisal, analysis, disburse, monitor and recovery;
organized by Housing Finance Bank Ltd and Centenary Bank.
 12th to 13th February 2003 - Customer Care organized by The Uganda Institute of Bankers.
Workshop
 27th March 2012 - Business Technology and E-Banking Processing Mapping by PriceWaterHouseCooper
(pwc) Ltd.
 10th – 12th January 2012 - Requirement for Solution Requirements specifications, Business Requirements
Definition and Customer Specification Document (CSD) organized by MTN and Fundamo (Proprietary)
Limited in regards to Postilion (a Switch/Channel Manager).
 25th – 27th October 2011 - TPS/Postilion E-Banking Product Integration Review (PIR)
Project Handled: E-Banking Project at Centenary Bank
Sn System/Linkage Role/Activities Skill
01 E-Channel Manager
1). Postilion – Switch
2). Third Party System
 ENIGMA
 iD Works
Project Team
 Update Activity Plan
 Migration Plan
 Product, service & Solution Tests
 Training
 Prepare UAT Scripts and Test
Report
 Post Implementation Issues
Resolution and Support
 Design process flow
 Transaction security / third party
system Test and implementation
 I.T Project Management
 Risk identification and Mitigation
strategy
 Prepare work and activity Plan
 Perform UAT, Business Need
Analysis and processing
Requirement Documents
 Business Continuity Planning
 Product Training
 Window 2008 & SQL 2008 server
administration
 Vendor-client relationship
management
 Cost optimization; product and
solution fees
Vision System
(Card Printing System)
Bank Integration
(Infrastructure Linkage)
 InterSwtitch
 ELMA
Sparrow
(ATM Switch)
DR Test Team
 Update Activity & Migration Plan
 Service Test & system monitoring
 Training
 E-Banking system administration
 Linux Administration
 Helpdesk and Support
administration
 Reconciliation
Financial Card System
(Credit Reference Bureau
Services)
Project Team
 Coordinator Credit
 Contact Person for BOU
/Compuscan
 FCS system installation
 Team Leader UAT & Pilot Test
 System requirement validation and
liaison with Business Technology
Division
 System and Service Test
 User Support
 Loan cycle process and credit
management
 Custody of loan security record
 Teamwork

5. International Conference (Experiential Presentation)
Paper Title: “Alternative Banking Channels: E-Channels and E-Banking Experience in Uganda” presented at
the “International Conference on Governance and Service Delivery in Developing Economies”.
24th – 28th August 2015. Uganda Management Institute
Research
Research Project in Network and System Administration titled: “Faster Startup Phase of a TCP Connection
in Relation to FIBONACCI TCP”.
Tools used: ns-2 for simulation, MATLab for data analysis and Latex for report writing.
Supervisors: 1. Dr. Julianne Sansa Otim, PhD
2. Prof. Idris Rai A.
Hobbies
 Listening to Gospel music
 Bicycle riding.
Other Details: Passport
 Ugandan Passport No. B1128022
 Issued on 02-07-2014 and will Expire on 02/07/2024
 Latest Travel abroad: Cape Town, South Africa 3rd to 8th November 2014.
Referees
1. Mr. Otto Francis (PhD Student) 2. Dr. Julianne Sansa Otim, PhD
PhD Student Head Network Department/Lecturer
University of Readings, UK School of Computing and Informatics Science
E-mail: ottofrancis@gmail.com College of Computing and Information Science
Makerere University, P.O Box 7062, Kampala
Cell Phone: +256 (0) 772-310038
E-mail: sansa@cit.ac.ug
2. Dr. Mwaka Amos Deogratius
Physician Consultant/Lecturer
Makerere University College of Health Science
P.O Box 7062, Kampala
Cell Phone: +256 (0) 772-569996
E-mail: mwakaad@yahoo.com
Declaration
I, Bongomin Charles Anyek declare that, to the best of my knowledge, the information given in the CV and
document supporting it are true and correct.
…………………………… ……24th November 2015………………
Bongomin Charles Anyek Date: