Alex Varney has over 10 years of experience in customer service, sales, and management roles. He has a proven track record of success in positions with Arts Marketing Services, CraveTV, and Olliffe butcher shop. Varney possesses strong leadership skills and is results-driven with a desire to continuously learn.
1. Alex Varney
Profile: A result driven, motivated individual dedicated to results. Strong
leadership qualities backed by consistency and eagerness to learn.
15 Vicmount Drive
Kitchener,, Ontario N2M 5B4
647 463 7371
sk8_931@hotmail.com
EXPERIENCE
CraveTV (S&P Data LLC), Toronto, Ontario – CSR
January 2016-Present
Technical Support for CraveTV streaming service
-Inbound calls
-De-escalation
-Daily Reporting
Olliffe, Toronto, Ontario — Assistant Manager
June-2014-November 2015
High-end butcher shop located in Summerhill/Rosedale.
-Staffing
-Training
-Buyer
-Cash Out
-Account Management
-Key Holder
Arts Marketing Services, Toronto/Edmonton — Campaign
Manager
2010-2014
Accountable for staff of 8-10 in call centre atmosphere. Contracts held
with Art Gallery Of Ontario , Toronto Symphony Orchestra, Edmonton
Symphony Orchestra, Save The Children Canada and The Canadian
Olympic Foundation
-Initial office setup
-Staffing/Training
-Lead team meetings/Coaching
-Daily client reporting and management of call centre
-Payroll
Quiksilver Retail Store, Queen St. W. Toronto, Ontario
— Sales Associate
2008-2010
Expedia.ca (Arvato Services), Kitchener, Ontario
— Telesales2006-2007
Over the phone sales of flights, hotel booking, car rentals.
-Phone Sales
-Customer service
2. Other Positions Held
Amsterdam Brewery 2010 -Front End Beer Sales
Bay St. Motel 2009 -Front desk
Bell ExpressVu! (Nordia) 2008 -Telephone support
Stack-A-Shelf 2007 -Warehouse assembly line
NCR 2006 -ATM assembly line
Muskoka Woods Sports Resort 2005 -Skateboard instructor
EDUCATION
High School Diploma (Gr12) -Paris District High School
2005
Co-op Grade 12: Rogers Local Television Station,
Brantford, Ontario
Co-op Grade 11: Canadian Cyclist Magazine
Manager-In-Training program
2013 Arts Marketing Services (7 month program)
George Brown College 2009-2011 Business-Marketing
Niagara College 2005-2007 Journalism-Print
Interests: Travel, Hockey, Skateboarding, Art, Cooking
REFERENCES AVAILABLE UPON REQUEST
