1. Alex Montemayor
7558 Morgantown Road, Bowling Green, KY 42101
(270) 202-9673
almonteky@gmail.com
OBJECTIVE: Seeking a position as an IT System analyst and support technician
SUMMARY OF QUALIFICATIONS
• Experience in programming Languages: SQL, Visual Basic, C++, Java, and HTML
• Familiarity with accounting practices for inventory control and purchasing
• Served as support technician and service manager. Communicated with end users and
acted as liaison with programming team; handled hardware and software trouble calls
• Performed and oversaw installation and maintenance of LAN and WAN networks utilizing
Linux and Windows servers
EXPERIENCE
Programming
• As a team leader I defined business processes for a construction company, then
designed and maintained a Visual Basic.Net application that integrated with a SQL
database.
• Automated the bid creation process, which also generated material requirement list,
and tracked sales and costing data.
• Interfaced sales and production data with accounting data to manage costs and
optimize sales margins.
• Generated specifications, supervised programming, and maintained Java 3D
rendering program.
• Wrote and maintained smaller office tools using Microsoft Excel, Access, and Word.
• Wrote reporting tools using Microsoft Streets and Trips.
• Wrote internal web sites for interaction with supply vendors.
Accounting
• Worked with Peachtree and QuickBooks software to standardize business processes
and practices.
• Created an Inventory part numbering system, categorizing parts into sub groups and
associating them with appropriate GL accounts to conform to accounting needs.
• Established a costing, inventory control, and material requirement system.
• Configure reporting tools to track costing and sales data.
End User Support
• As service technician and subsequently service manager, received and responded to
requests for hardware and software support at client’s location.
• As owner of Internet Service Provider business handled telephone support calls, and
performed remote assistance where required to facilitate dial up connectivity.
• Proficient at using Windows and Microsoft Office and conducted training for new
users in common computer practices.
Hardware and Software Maintenance
• Installed and maintained servers, work stations, and printers on local area networks

2. • Installed and maintained operating systems and application updates and program
changes.
EMPLOYMENT HISTORY
• National Barn Company, Portland, TN - July 2003 to present
IT Manager and Purchasing Agent
• PremierNET, Bowling Green, KY - 1993 to 2003
Vice-President
• On-Site Computer Service, Bowling Green, KY - 1990 to 2003
President, Service Manager
• Computerland, Bowling Green, KY - 1985 to 1990
Technician, Service Manager
EDUCATION
• Apple Computer
o Laser Printer Service Course - 1990
• Hewlett Packard
o Xerography and LaserJet Service Course - 1990
• Compaq Computer
o Technical Training - 1990
o Compaq Deskpro, SystemPro, and LTE Systems
• IBM
o Connectivity Series Training - 1991
 LAN Basics
 LAN Hardware
 LAN Software
 Host Connections
o Service Training - 1992
 PS2 Model Computers
• Computerland
o Service Symposium - 1990,1991
 Developing a Service Business Plan
 Parts, Repairs and Profitability
 How to Use a Service P&L
 Using CSMS to Manage Service
 Motivating Technical Personnel
 Communicating to Keep the Customer
 Measuring Service Customer Satisfaction
• Western Kentucky University, Bowling Green, KY
o Department of Continuing Education - 1998
o Manager's Guide to Supervising People and Leading a Team
• Colorado Technical University, Online Program
o Associate Degree in Computer Science - 2009
REFERENCES
References upon request