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2. Exam Information
Exam Number : 300-085 CAPPS
Associated Certifications : CCNP Collaboration
Duration : 75 Minutes (55 - 65 questions)
Available Languages : English
Register : Pearson VUE
Exam Policies : Read current policies and requirements
Exam Tutorial : Review type of exam questions
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3. Description
This exam tests candidates on the integration options of Cisco
Unified IM and Presence, Cisco Unity Express, Cisco Unity
Connection, Cisco Prime Collaboration, and Cisco
TelePresence Management Suite in a Cisco Unified
Collaboration solution. It covers voice messaging deployment
scenarios, Cisco Unified IM and Presence features, and the
implementation of Cisco Jabber. The exam also covers Cisco
Prime Collaboration features and the role of Cisco
TelePresence Management Suite in a Cisco Unified
Collaboration solution.
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4. Recommended Training
The following course is the recommended training for this exam.
• Implementing Cisco Collaboration Applications (CAPPS) v1.0
• Implementing Cisco Collaboration Application (CAPPS)
Courses listed are offered by Cisco Learning Partners-the only
authorized source for Cisco IT training delivered exclusively by
Certified Cisco Instructors. Check the List of Learning Partners
for a Cisco Learning Partner nearest you.
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5. Sample Question No :1
When a database replication issue is suspected, which three tools can be
used to check the database replication status? (Choose three.)
A. Cisco Unified Communications Manager RTMT tool
B. Cisco Unified Communications Manager Serviceability interface
C. Cisco Unified Reporting
D. Cisco Unified Communications Manager CLI interface
E. Cisco IP Phone Device Stats from the Settings button
F. Cisco Unified OS Administration interface
Answer: A,C,D
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6. Sample Question No :2
Which two troubleshooting tools would initially be the best to use when
troubleshooting the PSTN gateway side of a call routing issue while using
Cisco Unified Communications Manager? (Choose two.)
A. RTMT trace output
B. Cisco IOS debug commands
C. Dialed Number Analyzer output
D. Cisco Unified Communications Manager alerts
E. Cisco IOS show commands
Answer: B,E
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7. Sample Question No :3
Which command is used on an IOS Router that is acting as a SAF
Forwarder to confirm its registration status with a SAF Client?
A. Show ip asf-forwarder status details
B. Show ospf neighbor details
C. Show ip interface details
D. Show cdp neighbor details
E. Show eigrp service-family ipv4 clients details
F. Show service-family asf-forwarder details
Answer: E
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8. Sample Question No :4
When parsing trace output after the call routing decision and path selection
have been made,which two records can be found in the CCM|RouteList?
(Choose two.)
A. PretransfromDigitString
B. CallingPartyNumber
C. PretransformCallingPartyNumber
D. RouteListName
E. findLocalDevice
F. RouteListCdrc :
Answer: D,F
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9. Sample Question No :5
Which step in the problem-solving model is important to accurately
interview end users to get all the pertinent details of the problem?
A. Implement Action Plan
B. Define the Problem
C. Consider the Possibilities
D. Create Action Plan
E. Gather Facts
F. Observe Results
G. Restart Problem-Solving Process
H. Problem Resolved
Answer: E
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