1. Alejandra Morales
469.268.4657 | Alejandra_morales11@yahoo.com
PROFESSIONAL EXPERIENCE
CGNGlobal Consulting,Dallas,TX 2015-Present
Parts Integration Analyst
Consultantfor an upcoming supply chain consultingfirmrepresentingmultiplefortune 500 companies
Currently workingon $9 billion post-merger acquisition of a fortune 50 manufacturingcompany
Allowingdealers to become knowledgeable by providingvisibility to the BOM of the machine,which helps sustain customer
serviceas well as maintainingclientrelationships
Led the implementation of integrating27,178 ($50M Revenue) parts 90% of which were external supplier designed,from the
acquired company’s legacy distribution network to the client’s currentdistribution network, leadingto significantreduction in
material,inventory and distribution costs whilestabilizingsupplier demand
Coordinated and collaborated with 100+ suppliers to obtain partdrawings and partattributes, s uch as dimensions,weights,and
material,and organized the information received in order to initiatethe integration process
Helped manage the streamlining and optimization of daily work process in order to improve velocity and quality of work.
Streamlining resulted in an automated structurein which the clienteliminated 3 hours of daily work,as well as improved data
visibility on a day to day basis
Reduced excess inventory by 7M in the duration of 6 months. This number will continueto grow
Increased percentage of sales to 55% from 28%, which is 34M per year, by creatingan easy and efficient way for dealers to
obtain data needed for productivity
Conducted extensive analysisto monitor and track the parts conversion progress usingplanningand execution trackers
Reported projectstatus through weekly presentaions,and discussed ways to improve velocity and manage issues
Comerica Bank, Dallas,TX
Sales/Customer Service Representative 2014 – 2015
Responsiblefor developing an in-depth knowledge of consumer products and services;referring loans and depositproducts to
consumer and small businesscustomers and prospects
Uncovered customer needs through the use of probingtechniques and other sales tools
Actively participated in sales meetings and offered creativeideas
Provided transactional customer service,includingbutnot limited to the following:accept and process deposits,withdrawals
and payments and handleother over the counter and mail transactions whilecontrollinglossesby followingpolicies,procedure
and adheringto all BankingCenter audit& compliancestandards
Louis Vuitton,Dallas,TX 2014-2015
Service Associate
Responsiblefor providingan elevated customer experience to all clients,actingas a brand representativeand strivingto meet
and exceed all personal and storegoals
Strive to meet and exceed personal,category and store goals and individual KPIs
Actively build clientbook;follow-through with clients requests,concerns and inquiries;maintain clientcorrespondenceto build
and enhance relationships and drivesales
Continuously build knowledge of company history,heritage, product, and the competitive market.
TECHNICAL SKILLS
Bilingual fluency in both English and Spanish
Skilled atoperatingcomputerized cash registers,scanners and affiliated POS system
Extensive advanced Excel experience with pivot tables,report structuring,dashboard analysisand vlookups
SAP ECC transaction experiencewith finance,asset,and costaccounting,production operations and materials,personnel,
plants,and archived documents
EDUCATION
Collin County Community College, Plano,TX August 2011- Present
REFERENCES
2. Robert Mann 903-337-4119 Rodney Martin 903-786-6470
Life Cycle Manager Engineering Supervisor
Lee Goett 309-578-4894
AssociateManufacturingProfessional/Buyer