1. ALECHIA A JOHNSON
Irving, TX | alechia0815@gmail.com | 248 910 6880
OBJECTIVE To achieve an employment position as an insurance adjuster. I am
willing and able to travel on short notice.
ADJUSTER
LICENSES
Resident License: Texas
Non-Resident Licenses:
 Connecticut
 Delaware
 Georgia
 Michigan
 New Hampshire
 Oklahoma
 South Carolina
 Vermont
 Wyoming
EXPERIENCE INSURANCE CLAIMS AUTO ADJUSTER - STATE FARM – RICHARDSON, TX
11/2015 – 06/2016
 Receiving and reviewing claim information.
 Applying claims settlement procedures to process claims, initiate claim
payments and close claim files.
 Working in a collaborative team environment to handle a large volume of
claims and telephone calls.
 Communicating with customers and associates over the telephone and
other communication channels.
APPRAISAL REVIEWER - METRO WEST APPRAISALS – DETROIT, MI
01/2014 – 03/2015
Review residential appraisals that have been submitted by field appraisers
nationwide. Work closely with Appraisal Underwriters Research residential
property appraisals in accordance with USPAP, Dodd Frank, FNMA, Freddy Mac
and Air guidelines. Provide written responses to reconcile value discrepancies
between original appraisal and other valuation reports. Advise compliance staff of
any suspected misrepresentation or fraud.
APPRAISER REVIEWER – CLASS APPRAISALS, TROY, MI
11/2011 – 07/2013
Initiate, oversee and resolve major disputes between the appraisal report and the
client expectation of the report. Determine if the rebuttal request meets the
guidelines for a rebuttal. Determine if the data supplied by the client is appropriate
and relevant for the appraiser to consider. Filter the non-sale comparable data
before sending to the appraiser to insure the appraiser only receives relevant data

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for consideration. Notify the appraiser of any revisions. Update the client by phone
and/or email with the final rebuttal results
INSURANCE INSPECTOR – FIELD REPORTERS FOR HIRE - MI
2009– 2010
Review claim reports, contact claimant to set inspection, inspect property to
ascertain damage, report damages in the form of report and photos. Report
percentage or work completed in order for claimant to receive compensation for
damages
CERTIFIELD RESIDENTIAL REAL ESTATE APPRAISER – UNIVERSAL APPRAISAL - MI
2004– 2009
Objectively evaluate and render an opinion of value for residential appraisals
including 1004 single family residential, 2055 properties interior/exterior, foreclosed
properties, rental properties, condominiums, multi- unit, new construction, desk and
field reviews, REO propertiesand assist with preparing FHA appraisals.
EDUCATION OAK PARK HIGH, OAK PARK, MI – 1983
OAKLAND COUNTY COMMUNITY COLLEGE, SOUTHFIELD, MI - 1993