1. BARBARA WATKINS
bjayw atkins@gmail.com
207-228-4949
Profile:
 Outstanding relationship building skills
 Organized and detailed oriented
 Outstanding client/customer interaction
 Team development
 Works well under pressure with the ability to
prioritize
 Impeccable oral and written communication skills
 Exceptional analytical and problem solving skills
 Results driven
 Strong Project Management skills
PROFESSIONAL EXPERIENCE
MIKE LEWIS ATTORNEYS, Winston-Salem, NC February 2011 – Present
Case Manager/Pre-Litigation
 Maintain an active case load of 70-90 cases at any given time doing a majority of the research and filings
 Review all potential worker compensation, personal injury and major motorvehicle claims
 First point of contact with potential clients, interviewing and compiling accident details, medical history,
and insurance information
 Build and maintain professional relationship with liability adjusters and medical providers.
 Detailed case summaries for attorney review, ensuring all data is captured and outlined
 Responsible for specific information note taking to ensure maximum liability is outlined
 Build, nurture and maintain relationships with clients throughout the duration of their cases to preserve
trust and ensure satisfaction
 Build attorneys schedules
 Train new staff on office policies and procedures
 Organize paperwork and ensure legal forms are filled out completely and accurately
 Prepare claim summaries & memorandums and demand packages for settlement
CRUMLEY ROBERTS, LLP Greensboro, NC 2005 – 2011
Pre-Litigation Case Manager | 2008 – 2011
Workers Compensation Intake Specialist | 2005 – 2008
 Review all potential worker compensation, personal injury and major motorvehicle claims
 Write up monthly revenue reports on settled cases
 Stay current on clients’ medical treatment and communicate with hospital personnel, physicians, insurance
providers and claims adjusters to expedite settlement
 Analyze insurance coverage and employee benefits
 Work with medical providers and third-party administrators to negotiate terms of liens and update medical
records
 Prepare claim summaries Prepare memorandums and demand packages for settlement.
 Review all potential worker compensation, personal injury and major motorvehicle claims
EDUCATION
University of North Carolina at Greensboro, NC
Bachelor of Arts & Sciences, Deans List
References available upon request