1. Al Patzke (702) 376 - 4643
5911 Reeves Springs Ave
Las Vegas, NV 89131 al.patzke@gmail.com
OBJECTIVE
A position where proven technical and program development through airline certification can be utilized in a cooperative team environment. I have
extensive experience in high-pressure startup environments placing a high value on getting things done with excruciatingly tight deadlines.
EXPERIENCE
08/14 – Present Self-Employed – Airline Business Consultant
Resumed previous consulting business serving both airline industry and private air carriers. Developing manuals
for large commercial aircraft as well as corporate aircraft including aircraft manufactured by Boeing, Airbus, and
Falconjet. Focusing on aircraft operating manuals (AOM), quick reference handbooks (QRH), minimum
equipment lists (MEL), reduced vertical separation manual (RVSM), Station Operations Manual (SOM), and
airline maintenance programs (GMM/MIPM). Responsible for manual compliance with applicable Federal
Aviation Administration (FAA) regulations.
5/06 – 08/14 Vision Airlines
Director of Technical Publications
Responsible for all authoring and editing functions for developing publications and technical manuals required
by regulatory agency (FAA) and the Company for supporting airline and station operations, aircraft operations,
and aircraft maintenance. Worked with Airline Management and Subject Matter Experts for complete range of
manual sets from initial Part 135 certification through Part 121 certification and ETOPS additional world-wide
operating areas. Developed policies and procedures for airline operations, business analysis and use cases along
with process flows for complete airline operations. Worked with IT Department to create and manage
information control computer software programs for time keeping, manual controls, and distribution and manual
management to flight crew and operations personnel operating Company aircraft in world-wide operations.
Responsible for ensuring compliance with applicable Federal Aviation Administration (FAA) regulations.
Maintained and updated company statement of compliance ensuring all company manuals collectively complied
with regulatory requirements.
1/05 – 4/06
4/97 – 12/04
Rose Technologies, Inc.
The GlickSmith Group, Inc.
Sr. Business Consultant / Business Analyst / Information Architect
Provided consulting services in support of Customers. Assigned roles included developing and implementing
knowledge-based management systems, airline certification and hardware manual development, hardware and
software support and development programs, documentation development, business plans, use case development
and analysis, process and procedural controls, business analysis, and consulting involvement with developing
Internet presence through website design, development, and implementation.
6/93 - 12/96 IceSolv, Inc. (NSS NUMANCO, Inc. Subsidiary)
3/96 - 12/96 President
Assumed position of President and Chief Executive Officer. Responsible for continued startup growth and
developing additional products and services. Member of Board of Directors.
6/93 -3/96 Vice President/Chief Operating Officer
Profit and loss responsibility for professional services firm whose Customer base included Fortune 50 customers.
Primarily responsible for company growth, operational management, and sales and marketing of Company goods
and services. Developed stand-alone operation from product line status. Developed personnel policies and
procedures for performing services using cryogenic products utilized in extremely hazardous environments.
9/77 - 5/93 NSS NUMANCO, Inc. (Westinghouse Subsidiary)
1/91 - 5/93 Sr. Vice President – Business Development
Responsible for total Company administrative support services. Responsible for administratively supporting the
Sales and Marketing of Company products and services for a $67M/year service organization. Developed public
relations, advertising, and trade show programs. Managed marketing communications program for the
development of marketing videos, print advertising, business and strategic planning, marketing brochures, and
sales literature. Negotiated annual advertising budget in excess of $2M/year and agency contracts for print and
media advertising. Responsible as MIS Manager for combined Company operations. Member of Board of
Directors. Developed operating manuals and other technical literature for Company operations.

2. Al Patzke Resume cont. Page 2
1/87 - 12/90 Commercial Manager.
Responsible for Company contracting functions including proposal writing, contract wording and the pricing of
company goods and services. Responsible for MIS development services including all Mini and PC-based
computer systems operation and support.
1/84 - 12/86 Regional Manager.
Responsible for the profit and loss of Company contract operations in Southeast U.S. Responsible for contracts
exceeding $8M/year. Managed Customer issues, developed company products and services, provided highly
technical onsite contract services, and directly responsible for Company employees assigned to client facilities.
9/77 - 12/83 Field Services Department
Responsible for supervising Company employees and overseeing Customer support while assigned to client
sites. Responsible for sale of Company goods and services to the electrical utility industry. Wrote and presented
training programs. Responsible for developing employee recruiting and professional development programs.
MILITARY
1972 - 1977 United States Navy, Nuclear Plant Operator/Nuclear Chemist.
Member of the U.S. Navy’s Nuclear Submarine Forces.
EDUCATION
1987 - 1989 Westinghouse Electric Corporation
Completed Level 1 Management Training Program. Courses included Management Grid, Sales and Marketing
Management, Product Pricing Development, and Profit Margin Control
1986 - 1987 Community College of Rhode Island
Completed approximately two years credit in Technical Writing and Computer Science.
1973 - 1974 United States Navy
Graduated nuclear power training program and served onboard nuclear ballistic missile submarine.