1. Sultan Fahad Al-Ghamdi
Location: Jeddah, Jubal – Kingdom of Saudi Arabia
Email: alghamdisf@gmail.com ● ● ● Contact: +966 583259999
SAP&WMS Consultant Profile
Profile Summary:
 Possess keen understanding of the business-technology interface and capacity to identify and align
clients’ emerging technology needs with products and services
 Proven ability in identifying client’s need to be translated into appropriate technical solutions, managing
escalations, issues and risks
 Proficient in ERP project stages including requirements determination, gap analysis, business process
reengineering, issue resolution, configuration, testing, training, go-live assistance and post
implementation, support with ticketing system
 Skilled in optimizing teams dynamics, uniting diverse agendas to a common goal, and harnessing
strategic and operational drivers to deliver results
Key Enablers:
o SAP Consultancy
o WMS Consultancy
o Project/ Program Management
o System Administration/ Support
o Resource Optimization
o Budgeting & Cost Control
o Client Relationship Management
o Cross Functional Team Coordination
o Team Management
About Me:
 Distinguished holder of multiple certifications and professional memberships
 10+ years of experience in usage of SAP system to create warehouse master date, resolution of delay
end user issues for the Inbound & outbound warehouse, and usage and supporting the WMS (RTCIS) to
control the inventory.
PROFESSIONAL EXPERIENCE
Procter & Gamble (Modern Product Company), Jeddah – KSA Sept 2005 till April 2015
Career Growth
 WH MWM SAP Key User, (WMS) RTCIS BPO and Inbound Warehouse Coordinator (2012 – 2015)
 WH MMCS SAP Key User and DC Operation Leader and inventory Control (2010 – 2012)
 Operation Team Leader (2008 – 2010)
 Operation Tech (Production Lines) (2005 – 2008)
Accomplishments
 Played key role in enhancing warehouse solving issues using WPI and LE (Work Process Improvements
and Loss Eliminations) tools in the organization
 Significant contributor in enabling the plant to qualify in external audit for 19 QA KE and Safety
 Instrumental in implementation of WMS system (RTCIS) and SAP QM systems.
 Instrumental in implementation of vehicle management system (VMS).

2. Accountabilities
As SAP System Key User Responsibilities:
 Function as link between the WH department and IT with expertise in specific SAP module and
associated technologies.
 Work as the main SAP knowledge holder and user within the department involved in integration,
testing and implementation of new functionalities.
 Involved in development of manuals and conducting end user training sessions based on business
requirements.
As Inbound Warehouse Coordinator Responsibilities:
 Monitors and plans for the unloading of all inbound items into the receiving department; ensures
accurate receiving numbers. Resolves discrepancies with invoices, packing slips and receiver reports.
Monitors the flow of paperwork from receiving to inventory-related tasks such as daily counts. Oversees
the movement of material from receiving to its appropriate location in the warehouse in an effective,
efficient and safe manner.
 Ensured appropriate safety and compliance within Receiving department
 Monitors, measures and evaluates Receiving department performance and works with Warehouse
Manager to improve processes.
 Inventory control daily functions.
 Provided constant communication of material issues.
 Constantly working to improve processes and eliminate bottlenecks
 Worked with other departments in the production environment on Kaizen and other continuous
improvement initiatives.
 Worked with demand planning managers/production planner to manage warehouse capacity for
storage of raw materials and semi-finished goods.
 Handling of monthly ordering and the necessary reports.
 Monthly input for Forecast planning tool.
 Keep customers informed about status of orders.
 Plausibility check of customer orders.
 Review inbound stock deliveries and plan customer’s orders accordingly.
As DC Operation Leader and inventory Control Responsibilities:
 Implemented policies and procedures regarding the accuracy and timely movement of materials (Raw
Materials and Finished Goods) Ensures the accuracy of material.
 Ensured outbound shipments are accurate and free of damage.
 Ensured the Finished Goods received from the operation department on time.
 Ensured the DC received the Finished Goods from operation department in good conditions and there is
no any damage.
 Ensured there is no any mixing patch in the same bin location in the DC.
 Ensured the QA rules in place.
 Verify required outbound paperwork with drivers, ensuring that all products are properly counted.
 Coordinated outbound shipments, orderly stacking of product, and the picking and staging of outbound
shipment in accordance with the required levels of productivity.
 Performed monthly process and safety audits.
 Follow-up with the planning team to make sure the carrier will send the trucks on time to avoid any
delay in the shipments.
 Received Orders from clients and ensured that the same is shipped/Dispatched.
 Achieved the monthly shipments target.

3. As Real Time Control Information System (RTCISWMS) BPO Expert Responsibilities:
 Involved in management and maintenance of BPO resources to ensure smooth functioning of operations
 Evaluated business requirements for configuration and customization of Real Time Controls &
Information System (RTCIS) BPO solution
 Analyzed business results, productivity and operational efficiency of the BPO
 Optimized resource utilization through reduction of non-productive inventory and streamlining of
processes
 Honeywell handheld Scanner devices support, Configuration and Maintenance.
As Operation Tech (Production Lines) Responsibilities:
 Rendered input and recommendations pertaining to business continuance issues, improvement to
operations of systems and supported processes.
 Monitored assigned systems/processes to ensure compliance to department guidelines and Service
Level Agreements.
 Ensured first level support to occurring issues and coordinated problem resolution activities.
 Maintained updated processing and procedural manuals for prompt resolution of issues with minimal
business impact.
 Involved in initiation and documentation of problem tickets in compliance to organizational procedures.
 Guided team members in resolution of critical technical issues for mission-critical business systems.
 Generated awareness amongst team members in implementation/ compliance of physical and logical
security policies/ procedures.
Saudi Chevron Phillips (S-Chem), Jubal – KSA April 2015 till date
IT Analyst (SAP and Warehouse Mgt. System) Support
As SAP System and Warehouse Mgt. System Responsibilities:
 Support, monitor, test and troubleshoot all business and manufacturing WMS applications problems.
 Develop Reports for applications related to WMS application.
 Work as the main SAP knowledge holder and user within the department involved in integration,
testing and implementation of new functionalities.
 Plan and perform appropriate IT related procedures.
 Play a role in developing and implementing an IT disaster recovery plan.
 Conduct software and hardware evaluations provide technical analysis and implement systems to meet
the company’s IT goals.
 Administer existing Oracle and SQL databases.
 Motorola handheld Scanner devices support, Configuration and Maintenance.

4. PROFESSIONAL DEVELOPMENT
 Certificate in Trainers Training.
 Certificate in Team Work.
 Certificate in Quality Assurance.
 Certificate in (Quality Assurance 5 days 19 Key
Elements).
 Certificate in Time Management.
 Certificate in Creative Problem Solving and
Decision Making.
 Certificate in Power of Leadership.
 Certificate in Coaching Training.
 Certificate in High Performance Organization.
 Certificate in WPI pillar workshop (Level 2).
 Certificate in LE pillar workshop.
 Certificate in Stress Management.
 Certificate in Creativity and Innovation.
 Certificate in Effective Communication and
Presentation Skills.
PROFESSIONAL AFFILIATION
 Membership in WPI - Work Process
Improvement Pillar.
 Membership in HS&E – Health Safety and
Environment Pillar.
 Member in Emergency Team – First Aid and Fire
Fighting.
 Memberships in Q Quality Pillar.
 Member in global SAP network KU.
Date of Birth: 19th May 1983 ■ Languages Known: English and Arabic ■ Nationality: Saudi
~ Reference Available on Request ~