MBA- Human Behavior and Resource Management

1. HUMAN BEHAVIOR AND RESOURCE
MANAGEMENT
Aissa Mae Ambat
Reporter

2. Overview of Man and His Behavior
• Learning Objectives:
1. Describe human behavior
2. Discuss the development of man
3. Explain how the nature of the man affects his relations with
other people
4. Describe the uniqueness of Filipino behavior

3. PSYCHOLOGY
• Is the study of man in its totality
• It constitutes a person’s ideas, feelings, moods, and physical
actions.
• Its includes the aggregate observable responses of the
organism in his interrelationships with other people or with
one’s environment.

4. HUMAN BEHAVIOR
• Human Behavior refers to the full range of physical and
emotional behaviors that humans engage in; biologically,
socially, intellectually, etc. and are influenced by culture,
attitudes, emotions, values, ethics, authority, rapport,
persuasion, coercion and/or genetics. This type of behavior is
scientifically viewed as being without specific meaning, unlike
social behavior that is influenced by the expectations of
others.
(https://www.alleydog.com/glossary/definition.php?term=Hu
man%20Behavior)

5. How may human behavior be further described?
1.Human behavior is a dynamic process
-its dynamism has a three-fold effect on the object of
stimulation; on the stimulating agency; and on the environment
as a whole.
2. Behavior is never in isolation, never at a standstill.
-changes in time and space cause individuals to react to
them. It is a vicious cycle of continuous motion.

6. 3. Behavior is an outgrowth of one’s personality development.
-personality has been defined as the sum total of the
physical, mental, emotional and social characteristics of an
individual.
4. Growth and personality development are influenced by his
exposure to life experiences.
-these include his cultures, social environment, and
interpersonal relations.

7. How is the development of man described?
• Man undergoes development from birth to old age.
• This development continuous and life long process.
The psycho-social stages:
• First year of life, second year, third through fifth years
, sixth year to puberty, adolescence, early adulthood, and
aging years.

9. What are some views concerning human
nature?
1. Man is unique among the species
-Psychologist agree that man has uniquely human
characteristics.
-man is less dependent on physiological or biological
factors but is more dependent on psycho-social factors

10. 2. Man has a considerable ability for conceptual thinking and
language.
-this means that he can symbolize, communicate, and
transmit learned patterns of behavior and culture to a degree
unique among other species.
3. Human beings are the most immature at birth of all mammals.
-they require the longest period of development before
they are capable of doing different activities and skills they need.
This is because the nervous system is so complex that makes it
require the longest time to reach maturity.

11. How does the nature of man affect his relations
with other people?
• This is important to know since people work also with other
people regardless of their occupation.
• People as social beings share their knowledge and skills when
they are in the job or work place.

12. Basic concepts on the nature of man
1. Individual differences
-the belief that each person if different from all others is
typically called the “law of individual differences”.
2. Perception
is the unique way in which each person sees, organizes,
and interpret things. Their organized framework is built out of
their experiences and learned values, own beliefs and
expectations.

13. 3. A whole person
-People function as total human beings. Skills does not
exist separately from knowledge, just as home life conditions are
not separable from work life. Emotional conditions are not
separable from physical conditions.
4. Motivated behavior
-This implies that a motivated person will engage in an
activity more vigorously and efficiently than one who is not
motivated at all.

14. 5. Desire for improvement
-many people today actively seek opportunities to
become involved in relevant decisions thereby contributing their
expertise, talents, or ideas. This means they are eager to share
what they know and to learn from the experience.
6. Value of the person
-People want to be valued for their skills and abilities.
They also want to be provided with opportunities to further
develop themselves. They work to achieved their goals in life for
self- fulfillment.

15. How may the Filipino behavior be understood?
• The study of the Filipino, his values and behavior is
fascinating.
• The Filipino is different, but worth understanding. His values
and behavior are puzzling.( Andres & Andres, 1989)
• One reacts to problems with strong resentment and hostility.
• Other is indifferent and neutral
• Some have strong sense of worthlessness

16. • The Filipino is body(katawan), soul(kaluluwa), and
spirit(kalooban) are all in one.
• The body relates to the physical and material world of the
Filipino.
• The soul is the center of his emotions, attitudes, and self-
consciousness.
• The spirit is the part of the man that is relate with God and
other spirits.
• When a Filipino is bodily sick, his soul is negatively affected
and his spirit is down.
• For the Filipinos “social needs "are relatively stronger than his
“economic needs”. Assurance that he belongs and that he is.
Needs to feel that he is achieving and being successful.,
physical satisfaction, love and affection, free from poverty,
fear, guilt , blame and needs optimistic abiding faith in God.

17. • The Filipino believes that his body is mortal, the soul,
immortal, but the kalooban or spirit is eternal.
• If this kalooban or spirit is ignored and reason viewed as an
absolute, the Filipino become inhuman.
• The kalooban or spirit is the essence of his dignity and the
origin of his freedom.
• The katawan aspects of man,can make him rise to the heights
of genius but also falls into depths of degradation.
• The kaluluwa is possessed of spiritual powers, creative
energies, and invincible hopes.
• In Philippines, much religious practice is ritualistic. Whether
such religiosity helps or hinders social progress, religion
remains to bear strong influence on the lives of the Filipinos.

18. What are some inference towards the bases for
individual and work group behavior?
Three Elements of Behavior:
• Activity
• Interaction
• Sentiment
Activity- refers to things that people do.
-encompasses all the movements of the muscles of man.

19. • Interaction= when we refer to the fact that some units of
activity of one man is stimulated by another unit of activity of
the other.
• Sentiment- refers to internal
States of the human body.
-drives, emotions, feelings,
Affective states, and attitudes.

20. How may the determinants of behavior be
classified?
• Environmental variables
• Individual differences variables
What do the environmental variables include?
1. Organizational set-up- determines one’s behavior while in
the job.
2. Rewards-punishment policy

21. What do the individual difference include?
1. Hereditary or genetic determinants
2. Age and seniority
3. Training , experience, and skill
4. Culture

22. How do personality differ?
• A managers job is to identify the key differences across
personalities, be sensitive to their effects and adapt to them.
If successful in this attempt, some conflicts can be prevented
or at least softened.

23. Five major factor traits have been identified:
1. Agreeableness- people tend to be patient, cooperative, and
empathic.
2. Conscientious – employees have lower absenteeism rates,
careful regarding the quality of their work, set challenging
performance goals for themselves, and demonstrate more
frequent organizational citizenship behaviors.
3. Openness to Experience- employees are less resistant in the
face of rapid organizational change and often interact well
with costumers.
4. Emotionally stable- individuals seem to handle stress better
that others.
5. Extroverted- individuals are out-going and oftern interact
well with costumers.

24. What is the nature of assertive behavior?
• Assertive individual is not afraid to request that another
person change an offensive behavior.
• Assertive people are direct , honest, and expressive. They feel
confident, gain-self respect and make others feel valued.
• Aggressive people may humiliate others.
• Unassertive people elicit either pity or scorn from others.

25. What is interpersonal orientations?
• Is a way of viewing yourself and others. It is also described as
dominant way of relating to people.
• First how do people view themselves, second how they view
other people.
• The combination of either a positive response (OK) or a
negative (not OK).
• The desirable perspective and the one that involves the
greatest like hood of healthy interactions is “IM OK-You’re OK

26. What is stroking?
• Is define as any act of recognition for another. It applies to all
types of recognition, such as physical, verbal and non verbal
contact between people.
• Types of strokes:
1. Positive strokes
2. Negative strokes
3. Mixed strokes
• Conditional and unconditional stokes

27. Thank You….