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Objec&ve	
  Agility	
  
What	
  does	
  it	
  take	
  to	
  be	
  an	
  Agile	
  (so2ware)	
  
company?	
  
                                                 allan	
  kelly	
  
                                h)p://www.allankelly.net	
  
                                   So2ware	
  Strategy	
  Ltd.	
  
                        h)p://www.so2warestrategy.co.uk	
  
                                                               	
  
Allan	
  Kelly	
  
•  Training	
  &	
  Coaching	
  for	
  Agile	
  
   adopAon	
  and	
  deepening	
  
•  Author:	
  
     –  Changing	
  So2ware	
  Development:	
  
        Learning	
  to	
  be	
  Agile,	
  Wiley	
  2008.	
  


                                                 97	
  Things	
  Every	
  Programmer	
  Should	
  Know	
  
                                                                                   Henney,	
  2010	
  
                            	
  
                            Context	
  EncapsulaIon	
  in	
  
                            PaJern	
  Languages	
  of	
  Program	
  Design	
  	
  
                            Volume	
  5,	
  2006	
  

(c)	
  Allan	
  Kelly	
                             h)p://www.so2warestrategy.co.uk	
                        2	
  
Agile,	
  Agile	
  methods	
  &	
  Agile	
  toolkit	
  
                                            The	
  State	
  of	
  Agile	
   • 	
  Quick	
  on	
  our	
  feet	
  
                                            (our	
  objecAve)	
             • 	
  Deliver	
  quickly	
  
                                                                                           • 	
  Respond	
  to	
  change	
  rapidly	
  
                                                                                           • 	
  Seize	
  opportuniAes	
  
                                       Kanban	
  
                                                                      Agile	
  Methods	
  
                                                    ...	
  
                            DSDM	
  



                                                                      Promise	
  to	
  create	
  the	
  state	
  of	
  Agile	
  
 Scrum	
  

                   XP	
  




                                                                      • 	
  Test	
  Driven	
  Development,	
  Refactoring	
  
                                       The	
  Agile	
                 • 	
  IteraAons,	
  Time	
  boxing	
  
                                       Toolkit	
                      • 	
  User	
  Stories,	
  Feature	
  injecAon	
  
                                                                      • 	
  RetrospecAves,	
  ....	
  

(c)	
  Allan	
  Kelly	
                                       h)p://www.so2warestrategy.co.uk	
                                      4	
  
Agile	
  in	
  context	
  

More                                     XP
prescriptive                            Scrum
                                          …                                            More
                                                                                  philosophical:




                                                                     Kanban	
  
                                          Agile
                                                                                   value, idea
                                                                                      based
                                  Lean thinking

                              Organizational Learning

                                   Applicability
  (c)	
  Allan	
  Kelly	
          h)p://www.so2warestrategy.co.uk	
                               5	
  
Where	
  do	
  you	
  find	
  Agility?	
  
•  Sprinkling	
  Agile	
  dust	
  does	
  not	
  make	
  
   everything	
  right	
  
•  Agile	
  paints	
  a	
  picture	
  of	
  sweetness	
  and	
  light	
  
             –  An	
  aspiraAon	
  
•  Agile	
  is	
  a	
  reverse	
  engineered	
  term	
  
             –  A	
  term	
  used	
  to	
  describe	
  where	
  we	
  want	
  to	
  be	
  




(c)	
  Allan	
  Kelly	
                 h)p://www.so2warestrategy.co.uk	
                    6	
  
Where	
  is	
  Agile?	
  

                         The	
  future	
  is	
                                      Agile	
  is	
  already	
  
                       already	
  here	
  -­‐	
  it	
                               here	
  -­‐	
  it	
  is	
  just	
  
                       is	
  just	
  unevenly	
                                        unevenly	
  
                            distributed.	
  	
                                       distributed.	
  	
  



                            William	
  Gibson,	
  author,	
  
                                                                                        Allan	
  Kelly,	
  2010	
  
                            NPR	
  interview	
  1999	
  


(c)	
  Allan	
  Kelly	
                                  h)p://www.so2warestrategy.co.uk	
                                7	
  
Agile	
  is	
  
 already	
  here	
  
                                                             (	
                                                         )	
  
   -­‐	
  it	
  is	
  just	
     •  Many	
  companies	
  exhibit	
  
   unevenly	
                       some	
  Agile	
  characterisAcs	
  
 distributed.	
  	
                          –  Easier	
  for	
  small	
  companies	
  to	
  
                                                be	
  Agile	
  
                                 •  Large	
  companies	
  
                                             –  Agile	
  in	
  some	
  ways	
  
                                             –  Maybe	
  not	
  in	
  others	
  
                                 	
  

                                                                              All	
  logos	
  and	
  trademarks	
  
                                                                              acknowledged	
  
(c)	
  Allan	
  Kelly	
                 h)p://www.so2warestrategy.co.uk	
                                        8	
  
Defining	
  Agile	
  
                                                   Professor	
  Donald	
  Sull	
  of	
  the	
  London	
  
      Agile	
  is	
  what	
  both	
  
     the	
  latest	
  business	
                   Business	
  School	
  …	
  defines	
  [Agility]	
  
        strategy	
  and	
                                as	
  a	
  company’s	
  ability	
  
             so2ware	
                                 consistently	
  to	
  idenAfy	
  and	
  
        development	
                                   seize	
  opportuniAes	
  more	
  
     methodology	
  aspire	
                           quickly	
  and	
  effecAvely	
  than	
  
                to	
  be.	
  
                                                                       rivals.	
  


                                                                                      Repeatedly	
  demonstrate	
  
           Financial	
  Times,	
  20	
  November,	
  2007,	
  “Agility:	
  
           Flexibility	
  takes	
  over	
  from	
  planning”	
  
                                                                                      agility	
  -­‐	
  not	
  a	
  one	
  off	
  

(c)	
  Allan	
  Kelly	
                         h)p://www.so2warestrategy.co.uk	
                                         9	
  
Why	
  be	
  Agile?	
  
                                                         What	
  is	
  Agile	
  to	
  you?	
  	
  
                            •  Fashion?	
  
                                –  Everyone	
  else	
  is	
  doing	
  it?	
  
                            •  Reduce	
  costs?	
  
                                                                       •  Today:	
  	
  
                            •  Improve	
  ROI?	
                              –  Agile	
  means	
  be)er	
  
                                –  Which	
  means?	
                          –  Be)er	
  IT	
  delivery	
  
                            •  Avoid	
  failure?	
                     •  Tomorrow	
  	
  
                                                                              –  Agile	
  creates	
  new	
  
                                                                                 opportuniAes	
  
                                                                              –  CompeAAve	
  advantage	
  

(c)	
  Allan	
  Kelly	
                             h)p://www.so2warestrategy.co.uk	
                          10	
  
I	
  can’t	
  think	
  of	
  anything	
  more	
  important	
  
  than	
  building	
  an	
  agile	
  company,	
  because	
  
  the	
  world	
  changes	
  so	
  quickly	
  and	
  
  unpredictably	
                             [Agility]	
  comes	
  in	
  different	
  forms,	
  
                                                        but	
  basically	
  it’s	
  the	
  ability	
  to	
  
                                                     quickly	
  adapt	
  to	
  or	
  even	
  anAcipate	
  
                                                                    and	
  lead	
  change.	
  	
  	
  
                                                     Agility	
  in	
  the	
  broadest	
  form	
  affects	
  
                                                       strategic	
  thinking,	
  operaAons,	
  
                                                       technology	
  innovaAon	
  and	
  the	
  
                                                       ability	
  to	
  innovate	
  in	
  products,	
  
         Michael	
  A	
  Cusumano	
  
                                                      processes	
  and	
  business	
  models.	
  
         DisAnguished	
  Professor	
  of	
  Management	
  at	
  
         the	
  MIT	
  Sloan	
  School	
  of	
  Management	
  


(c)	
  Allan	
  Kelly	
                     h)p://www.so2warestrategy.co.uk	
                                  11	
  
Strategy,	
  Porpolio	
  &	
  OperaAonal	
  
Strategic	
                 • 	
  PaAence:	
  wait	
  for	
  right	
  opportunity	
  
                            • 	
  Boldness:	
  to	
  act	
  
Agility	
                   • 	
  Small	
  probes:	
  small	
  acquisiAons,	
  alliances,	
  
                            minority	
  stakes	
  

Por=olio	
                  • 	
  CulAvate	
  new	
  opportuniAes;	
  cull	
  failing	
  ones	
  
                            • 	
  Tools	
  to	
  evaluate	
  projects;	
  make	
  difficult	
  
Agility	
                   decisions	
  
                            • 	
  Develop	
  internal	
  staff	
  and	
  managers	
  
Opera&onal	
                • 	
  Exploit	
  opportuniAes,	
  cut-­‐costs	
  faster	
  than	
  
                            compeAtors	
  
Agility	
                   • Spot	
  opportuniAes:	
  systems	
  to	
  gather	
  and	
  share	
  
                            informaAon	
  
                            • 	
  	
  Act	
  on	
  informaAon:	
  processes	
  to	
  make	
  decisions	
  

Donald	
  Sull,	
  McKinsey	
  Quarterly,	
  December	
  2009,	
  h)ps://www.mckinseyquarterly.com/
Strategy/Strategic_Thinking/CompeAng_through_organizaAonal_agility_2488	
  

(c)	
  Allan	
  Kelly	
                        h)p://www.so2warestrategy.co.uk	
                             12	
  
Today	
  -­‐	
  OperaAonal	
  Agility	
  
                                   • 	
  Exploit	
  opportuniAes,	
  cut-­‐costs	
  faster	
  than	
  compeAtors	
  
Opera&onal	
                       • Spot	
  opportuniAes:	
  systems	
  to	
  gather	
  and	
  share	
  
Agility	
                          informaAon	
  
                                   • 	
  	
  Act	
  on	
  informaAon:	
  processes	
  to	
  make	
  decisions	
  




                  Where	
  we	
  are	
  today	
  
                  • 	
  IT	
  centric	
                                            Tension	
  with	
  non-­‐Agile	
  	
  
                  • 	
  Scrum	
  for	
  Project	
  Management	
                    • 	
  Porpolio	
  	
  
                  • 	
  XP	
  for	
  Engineering	
                                 • 	
  Strategy	
  
                  • 	
  Lean	
  for	
  Improvement	
                                       Are	
  we	
  there	
  yet?	
  



(c)	
  Allan	
  Kelly	
                      h)p://www.so2warestrategy.co.uk	
                                         13	
  
Porpolio	
  Agility	
  
                            • 	
  CulAvate	
  new	
  opportuniAes;	
  cull	
  failing	
  ones	
  
Por=olio	
                  • 	
  Tools	
  to	
  evaluate	
  projects;	
  make	
  difficult	
  decisions	
  
Agility	
                   • 	
  Develop	
  internal	
  staff	
  and	
  managers	
  



•  Apply	
  Agile	
  principles	
  
             –  Time	
  box	
  /	
  Regular	
  rhythm	
  
             –  Decide	
  as	
  late	
  as	
  possible	
  
             –  Decide	
  on	
  value	
  
             –  Embrace	
  change	
  


(c)	
  Allan	
  Kelly	
                         h)p://www.so2warestrategy.co.uk	
                            14	
  
Porpolio	
  Agility	
  
                            • 	
  CulAvate	
  new	
  opportuniAes;	
  cull	
  failing	
  ones	
  
Por=olio	
                  • 	
  Tools	
  to	
  evaluate	
  projects;	
  make	
  difficult	
  decisions	
  
Agility	
                   • 	
  Develop	
  internal	
  staff	
  and	
  managers	
  


•  End	
  annual	
  planning	
  cycle	
  
             –  Embrace	
  experimentaAon	
  
•  IteraAve	
  Porpolio	
  review	
  
             –  Regular	
  schedule	
  –	
  monthly,	
  quarterly	
  
•  Projects	
  &	
  Teams	
  demonstrate:	
  	
                                                    RIP:	
  14	
  September	
  2008	
  
             –  Value	
  added	
  v.	
  Cost	
  
•  Align	
  with	
  
             –  Strategy,	
  Risk	
  profile,	
  Resourcing	
  

(c)	
  Allan	
  Kelly	
                         h)p://www.so2warestrategy.co.uk	
                                            15	
  
Remember:	
  Agile	
  is	
  Empirical	
  
•  Can’t	
  know	
  
             –  How	
  long	
  it	
  will	
  take	
  unAl	
  you	
  start	
  doing	
  
             –  How	
  many	
  people	
  you	
  need	
  unAl	
  you	
  start	
  doing	
  
•  Teams	
  have	
  responsibility	
  
             –  Give	
  them	
  the	
  tools,	
  give	
  them	
  the	
  problem	
  
                            Do	
  a	
  li)le	
  –	
  Measure	
  -­‐	
  Adjust	
  
                                                            Deming	
  /	
  Shewhart	
  cycle	
  
                                                            PDCA:	
  Plan,	
  Do,	
  Check,	
  Adjust	
  

(c)	
  Allan	
  Kelly	
                   h)p://www.so2warestrategy.co.uk	
                                 16	
  
Simple	
  Porpolio	
  recipe	
  
•  10th	
  of	
  each	
  month	
  
             –  Management	
  by	
  rhythm	
  
•  Each	
  team	
  15	
  minutes	
  
             –  Benefits	
  delivered	
  /	
  opAons	
  created	
  this	
  month	
  
             –  Cost	
  this	
  month	
  
             –  What’s	
  next?	
  
             –  Alignment	
  to	
  strategy	
  (why	
  do	
  this?)	
  
             –  Requests,	
  impediments,	
  new	
  opportuniAes	
  
•  AcAon:	
  Status	
  Quo,	
  Grow,	
  Shrink,	
  Close	
  
•  Balance	
  company	
  resources,	
  risk,	
  innovaAon.	
  etc.	
  
(c)	
  Allan	
  Kelly	
               h)p://www.so2warestrategy.co.uk	
               17	
  
Strategy	
  
                            • 	
  PaAence:	
  wait	
  for	
  right	
  opportunity	
  
Strategic	
                 • 	
  Boldness:	
  to	
  act	
  
Agility	
                   • 	
  Small	
  probes:	
  small	
  acquisiAons,	
  alliances,	
  
                            minority	
  stakes	
  




(c)	
  Allan	
  Kelly	
                       h)p://www.so2warestrategy.co.uk	
                 18	
  
Strategy	
  

                                Strategy	
  


              OperaAonal	
                                    Structure	
  &	
  
               Decisions	
                                       Form	
  
      Strategy	
  realized	
  in	
  OperaAonal	
  Decisions	
  and	
  
            the	
  Structure/Form	
  of	
  organizaAon	
  	
  
(c)	
  Allan	
  Kelly	
        h)p://www.so2warestrategy.co.uk	
                   19	
  
Strategy:	
  OperaAonal	
  Decisions	
  
•  Thousands	
  of	
  small	
  decisions	
  make	
  difference	
  
             –  Between	
  Agile	
  or	
  not	
  
             –  Between	
  strategy	
  alignment	
  or	
  not	
  
•  Know	
  the	
  decisions	
  you	
  can	
  delay	
  
             –  And	
  those	
  you	
  cannot	
  
             –  Avoid	
  early	
  commitment	
  
             –  Recognize	
  value	
  in	
  opAons	
  


(c)	
  Allan	
  Kelly	
              h)p://www.so2warestrategy.co.uk	
     20	
  
Strategy:	
  OperaAonal	
  Decisions	
  
•  Fail	
  fast,	
  fail	
  cheap	
  
             –  ExperimentaAon	
  over	
  planning	
  
             –  Modern	
  tools	
  (+	
  Agile	
  methods)	
  =	
  cheap	
  to	
  try	
  
             –  Only	
  way	
  to	
  know	
  is	
  to	
  try	
  
•  Know	
  thy	
  customer	
  
             –  Who	
  are	
  they?	
  
             –  What	
  problems	
  to	
  they	
  have?	
  
             –  What	
  problem	
  do	
  you	
  solve?	
  

(c)	
  Allan	
  Kelly	
                h)p://www.so2warestrategy.co.uk	
                    21	
  
Strategy:	
  Structure	
  &	
  Form	
  
•  Resource	
  strategically	
  
             –  Keep	
  teams	
  together	
  
             –  Start	
  small,	
  grow	
  slowly	
  
             –  Shrink	
  to	
  close	
  
•  VerAcal	
  teams	
  with	
  responsibility	
  
             –  End-­‐to-­‐end	
  delivery	
  
•  Balance	
  Managers	
  to	
  workers	
  
             –  Avoid	
  too	
  many	
  Chiefs	
  and	
  too	
  few	
  Indians	
  

(c)	
  Allan	
  Kelly	
                h)p://www.so2warestrategy.co.uk	
             22	
  
Strategy:	
  Structure	
  &	
  Form	
  
•  Limit	
  Work	
  In	
  Progress	
  
             –  End	
  salami	
  slicing	
  people	
  between	
  projects	
  
             –  More	
  WIP,	
  Less	
  delivered	
  
             –  WIP	
  makes	
  it	
  hard	
  to	
  see	
  issues	
  
             –  Task	
  switching	
  is	
  expensive	
  
•  Focus	
  on	
  outputs	
  
             –  Not	
  inputs	
  
             –  Value	
  add	
  over	
  cost	
  

(c)	
  Allan	
  Kelly	
                h)p://www.so2warestrategy.co.uk	
        23	
  
Strategy:	
  Structure	
  &	
  Form	
  
•  Succession	
  planning	
  for	
  Knowledge	
  
             –  Grow	
  your	
  own	
  experts	
  
             –  Outsourcing	
  can	
  hollow	
  out	
  knowledge	
  
•  Short	
  planning	
  horizons	
  with	
  feedback	
  
             –  Railway	
  Ametable	
  Porpolio	
  reviews	
  
             –  Plan	
  early,	
  plan	
  o2en,	
  include	
  feedback	
  




(c)	
  Allan	
  Kelly	
              h)p://www.so2warestrategy.co.uk	
       24	
  
What	
  does	
  this	
  mean	
  	
  
for	
  a	
  small	
  so2ware	
  company?	
  
                            •  Big	
  companies	
  can’t	
  do	
  this	
  
                                –  Wrapped	
  up	
  in	
  own	
  history	
  &	
  process	
  
                            •  Therefore	
  –	
  Opportuni&es!	
  
                                –  Take	
  on	
  incumbents	
  through	
  Agility	
  
                                –  Supply	
  Agility	
  to	
  incumbents	
  
                                    •  Products	
  
                                    •  Services	
  
                                    •  Your	
  exit	
  route	
  

(c)	
  Allan	
  Kelly	
                         h)p://www.so2warestrategy.co.uk	
              25	
  
What	
  does	
  this	
  mean?	
  

   Build	
  effecAve	
  delivery	
  
              machine	
  
                 	
  
               Then	
  
                 	
  
 Move	
  outwards	
  and	
  upwards	
  

 (c)	
  Allan	
  Kelly	
     h)p://www.so2warestrategy.co.uk	
     26	
  
Move	
  on	
  up…	
                                                Only	
  about	
  20%	
  of	
  
                                                                  features	
  &	
  funcAons	
  
•  Know	
  your	
  customer	
                                       in	
  typical	
  custom	
  
             –  Segment	
                                          so2ware	
  are	
  used	
  
             –  Target	
  
                                                                     Mary	
  &	
  Tom	
  Poppendieck	
  
•  Say	
  No	
                                                       ImplemenIng	
  Lean	
  So2ware	
  
                                                                     Development	
  2007	
  
             –  Saying	
  Yes	
  is	
  easy	
  
             –  Saying	
  No	
  is	
  real	
  strategy	
  




(c)	
  Allan	
  Kelly	
                 h)p://www.so2warestrategy.co.uk	
                                  27	
  
Push	
  Up	
  to	
  Push	
  Down	
  
        Pushing	
                                                             Pushes	
  
        Agile	
  up	
                                                          Agility	
  
        to	
                                                                 down	
  by	
  
        Porpolio	
                                                          devolving	
  
        &	
                                                                 decisions	
  
        Strategy	
  

                                       •  Employees	
  make	
  decisions	
  when	
  &	
  
                                          where	
  they	
  are	
  needed	
  
                                       •  More	
  informaAon,	
  more	
  Amely	
  
                                       •  Be)er	
  decisions	
  

(c)	
  Allan	
  Kelly	
               h)p://www.so2warestrategy.co.uk	
                     28	
  
Use	
  Agile	
  to….	
  	
  
•  Validate	
  the	
  market	
  in	
  the	
  market	
  
                   	
  Agile	
  +	
  Modern	
  tools	
  =	
  	
  
                   	
   	
   	
   	
   	
   	
  Cheap	
  to	
  Try	
  =	
  	
  
                   	
   	
   	
   	
   	
   	
  Cheap	
  to	
  Fail	
  
•  Try:	
  fail	
  fast,	
  fail	
  cheap	
  
             –  Know	
  when	
  to	
  try	
  
             –  Know	
  when	
  to	
  stop	
  
•  Keep	
  it	
  Simple	
  

(c)	
  Allan	
  Kelly	
                           h)p://www.so2warestrategy.co.uk	
     29	
  
The	
  Agile	
  Advantage	
  
•  Agile	
  Strategy	
                                                           Live	
  or	
  Die	
  
             –  Try	
  lots	
  of	
  stuff,	
  see	
  what	
  works	
                Agile	
  
                                                                                         	
  
•  Agile	
  Porpolio	
  
             –  Keep	
  experiments	
  flowing	
                                  Think	
  Agile	
  
             –  Stop	
  the	
  stuff	
  that	
  doesn’t	
  work	
  
•  Agile	
  OperaAons	
  
             –  Keep	
  it	
  fast	
                                            Agile	
  Toolkit	
  
             –  Keep	
  it	
  cheap	
                                           &	
  Methods	
  
             –  Keep	
  quality	
  
(c)	
  Allan	
  Kelly	
                   h)p://www.so2warestrategy.co.uk	
                    30	
  
Thank	
  you!	
  
allan	
  kelly	
  
So2ware	
  Strategy	
  Ltd.	
  
www.so2warestrategy.co.uk	
  
                                                                  QuesIons?	
  
www.allankelly.net	
  
allan@allankelly.net	
  
Twi)er:	
  allankellynet	
  

(c)	
  Allan	
  Kelly	
     h)p://www.so2warestrategy.co.uk	
                 31	
  

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Objective agility

  • 1. Objec&ve  Agility   What  does  it  take  to  be  an  Agile  (so2ware)   company?   allan  kelly   h)p://www.allankelly.net   So2ware  Strategy  Ltd.   h)p://www.so2warestrategy.co.uk    
  • 2. Allan  Kelly   •  Training  &  Coaching  for  Agile   adopAon  and  deepening   •  Author:   –  Changing  So2ware  Development:   Learning  to  be  Agile,  Wiley  2008.   97  Things  Every  Programmer  Should  Know   Henney,  2010     Context  EncapsulaIon  in   PaJern  Languages  of  Program  Design     Volume  5,  2006   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   2  
  • 3. Agile,  Agile  methods  &  Agile  toolkit   The  State  of  Agile   •   Quick  on  our  feet   (our  objecAve)   •   Deliver  quickly   •   Respond  to  change  rapidly   •   Seize  opportuniAes   Kanban   Agile  Methods   ...   DSDM   Promise  to  create  the  state  of  Agile   Scrum   XP   •   Test  Driven  Development,  Refactoring   The  Agile   •   IteraAons,  Time  boxing   Toolkit   •   User  Stories,  Feature  injecAon   •   RetrospecAves,  ....   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   4  
  • 4. Agile  in  context   More XP prescriptive Scrum … More philosophical: Kanban   Agile value, idea based Lean thinking Organizational Learning Applicability (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   5  
  • 5. Where  do  you  find  Agility?   •  Sprinkling  Agile  dust  does  not  make   everything  right   •  Agile  paints  a  picture  of  sweetness  and  light   –  An  aspiraAon   •  Agile  is  a  reverse  engineered  term   –  A  term  used  to  describe  where  we  want  to  be   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   6  
  • 6. Where  is  Agile?   The  future  is   Agile  is  already   already  here  -­‐  it   here  -­‐  it  is  just   is  just  unevenly   unevenly   distributed.     distributed.     William  Gibson,  author,   Allan  Kelly,  2010   NPR  interview  1999   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   7  
  • 7. Agile  is   already  here   (   )   -­‐  it  is  just   •  Many  companies  exhibit   unevenly   some  Agile  characterisAcs   distributed.     –  Easier  for  small  companies  to   be  Agile   •  Large  companies   –  Agile  in  some  ways   –  Maybe  not  in  others     All  logos  and  trademarks   acknowledged   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   8  
  • 8. Defining  Agile   Professor  Donald  Sull  of  the  London   Agile  is  what  both   the  latest  business   Business  School  …  defines  [Agility]   strategy  and   as  a  company’s  ability   so2ware   consistently  to  idenAfy  and   development   seize  opportuniAes  more   methodology  aspire   quickly  and  effecAvely  than   to  be.   rivals.   Repeatedly  demonstrate   Financial  Times,  20  November,  2007,  “Agility:   Flexibility  takes  over  from  planning”   agility  -­‐  not  a  one  off   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   9  
  • 9. Why  be  Agile?   What  is  Agile  to  you?     •  Fashion?   –  Everyone  else  is  doing  it?   •  Reduce  costs?   •  Today:     •  Improve  ROI?   –  Agile  means  be)er   –  Which  means?   –  Be)er  IT  delivery   •  Avoid  failure?   •  Tomorrow     –  Agile  creates  new   opportuniAes   –  CompeAAve  advantage   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   10  
  • 10. I  can’t  think  of  anything  more  important   than  building  an  agile  company,  because   the  world  changes  so  quickly  and   unpredictably   [Agility]  comes  in  different  forms,   but  basically  it’s  the  ability  to   quickly  adapt  to  or  even  anAcipate   and  lead  change.       Agility  in  the  broadest  form  affects   strategic  thinking,  operaAons,   technology  innovaAon  and  the   ability  to  innovate  in  products,   Michael  A  Cusumano   processes  and  business  models.   DisAnguished  Professor  of  Management  at   the  MIT  Sloan  School  of  Management   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   11  
  • 11. Strategy,  Porpolio  &  OperaAonal   Strategic   •   PaAence:  wait  for  right  opportunity   •   Boldness:  to  act   Agility   •   Small  probes:  small  acquisiAons,  alliances,   minority  stakes   Por=olio   •   CulAvate  new  opportuniAes;  cull  failing  ones   •   Tools  to  evaluate  projects;  make  difficult   Agility   decisions   •   Develop  internal  staff  and  managers   Opera&onal   •   Exploit  opportuniAes,  cut-­‐costs  faster  than   compeAtors   Agility   • Spot  opportuniAes:  systems  to  gather  and  share   informaAon   •     Act  on  informaAon:  processes  to  make  decisions   Donald  Sull,  McKinsey  Quarterly,  December  2009,  h)ps://www.mckinseyquarterly.com/ Strategy/Strategic_Thinking/CompeAng_through_organizaAonal_agility_2488   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   12  
  • 12. Today  -­‐  OperaAonal  Agility   •   Exploit  opportuniAes,  cut-­‐costs  faster  than  compeAtors   Opera&onal   • Spot  opportuniAes:  systems  to  gather  and  share   Agility   informaAon   •     Act  on  informaAon:  processes  to  make  decisions   Where  we  are  today   •   IT  centric   Tension  with  non-­‐Agile     •   Scrum  for  Project  Management   •   Porpolio     •   XP  for  Engineering   •   Strategy   •   Lean  for  Improvement   Are  we  there  yet?   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   13  
  • 13. Porpolio  Agility   •   CulAvate  new  opportuniAes;  cull  failing  ones   Por=olio   •   Tools  to  evaluate  projects;  make  difficult  decisions   Agility   •   Develop  internal  staff  and  managers   •  Apply  Agile  principles   –  Time  box  /  Regular  rhythm   –  Decide  as  late  as  possible   –  Decide  on  value   –  Embrace  change   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   14  
  • 14. Porpolio  Agility   •   CulAvate  new  opportuniAes;  cull  failing  ones   Por=olio   •   Tools  to  evaluate  projects;  make  difficult  decisions   Agility   •   Develop  internal  staff  and  managers   •  End  annual  planning  cycle   –  Embrace  experimentaAon   •  IteraAve  Porpolio  review   –  Regular  schedule  –  monthly,  quarterly   •  Projects  &  Teams  demonstrate:     RIP:  14  September  2008   –  Value  added  v.  Cost   •  Align  with   –  Strategy,  Risk  profile,  Resourcing   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   15  
  • 15. Remember:  Agile  is  Empirical   •  Can’t  know   –  How  long  it  will  take  unAl  you  start  doing   –  How  many  people  you  need  unAl  you  start  doing   •  Teams  have  responsibility   –  Give  them  the  tools,  give  them  the  problem   Do  a  li)le  –  Measure  -­‐  Adjust   Deming  /  Shewhart  cycle   PDCA:  Plan,  Do,  Check,  Adjust   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   16  
  • 16. Simple  Porpolio  recipe   •  10th  of  each  month   –  Management  by  rhythm   •  Each  team  15  minutes   –  Benefits  delivered  /  opAons  created  this  month   –  Cost  this  month   –  What’s  next?   –  Alignment  to  strategy  (why  do  this?)   –  Requests,  impediments,  new  opportuniAes   •  AcAon:  Status  Quo,  Grow,  Shrink,  Close   •  Balance  company  resources,  risk,  innovaAon.  etc.   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   17  
  • 17. Strategy   •   PaAence:  wait  for  right  opportunity   Strategic   •   Boldness:  to  act   Agility   •   Small  probes:  small  acquisiAons,  alliances,   minority  stakes   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   18  
  • 18. Strategy   Strategy   OperaAonal   Structure  &   Decisions   Form   Strategy  realized  in  OperaAonal  Decisions  and   the  Structure/Form  of  organizaAon     (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   19  
  • 19. Strategy:  OperaAonal  Decisions   •  Thousands  of  small  decisions  make  difference   –  Between  Agile  or  not   –  Between  strategy  alignment  or  not   •  Know  the  decisions  you  can  delay   –  And  those  you  cannot   –  Avoid  early  commitment   –  Recognize  value  in  opAons   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   20  
  • 20. Strategy:  OperaAonal  Decisions   •  Fail  fast,  fail  cheap   –  ExperimentaAon  over  planning   –  Modern  tools  (+  Agile  methods)  =  cheap  to  try   –  Only  way  to  know  is  to  try   •  Know  thy  customer   –  Who  are  they?   –  What  problems  to  they  have?   –  What  problem  do  you  solve?   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   21  
  • 21. Strategy:  Structure  &  Form   •  Resource  strategically   –  Keep  teams  together   –  Start  small,  grow  slowly   –  Shrink  to  close   •  VerAcal  teams  with  responsibility   –  End-­‐to-­‐end  delivery   •  Balance  Managers  to  workers   –  Avoid  too  many  Chiefs  and  too  few  Indians   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   22  
  • 22. Strategy:  Structure  &  Form   •  Limit  Work  In  Progress   –  End  salami  slicing  people  between  projects   –  More  WIP,  Less  delivered   –  WIP  makes  it  hard  to  see  issues   –  Task  switching  is  expensive   •  Focus  on  outputs   –  Not  inputs   –  Value  add  over  cost   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   23  
  • 23. Strategy:  Structure  &  Form   •  Succession  planning  for  Knowledge   –  Grow  your  own  experts   –  Outsourcing  can  hollow  out  knowledge   •  Short  planning  horizons  with  feedback   –  Railway  Ametable  Porpolio  reviews   –  Plan  early,  plan  o2en,  include  feedback   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   24  
  • 24. What  does  this  mean     for  a  small  so2ware  company?   •  Big  companies  can’t  do  this   –  Wrapped  up  in  own  history  &  process   •  Therefore  –  Opportuni&es!   –  Take  on  incumbents  through  Agility   –  Supply  Agility  to  incumbents   •  Products   •  Services   •  Your  exit  route   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   25  
  • 25. What  does  this  mean?   Build  effecAve  delivery   machine     Then     Move  outwards  and  upwards   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   26  
  • 26. Move  on  up…   Only  about  20%  of   features  &  funcAons   •  Know  your  customer   in  typical  custom   –  Segment   so2ware  are  used   –  Target   Mary  &  Tom  Poppendieck   •  Say  No   ImplemenIng  Lean  So2ware   Development  2007   –  Saying  Yes  is  easy   –  Saying  No  is  real  strategy   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   27  
  • 27. Push  Up  to  Push  Down   Pushing   Pushes   Agile  up   Agility   to   down  by   Porpolio   devolving   &   decisions   Strategy   •  Employees  make  decisions  when  &   where  they  are  needed   •  More  informaAon,  more  Amely   •  Be)er  decisions   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   28  
  • 28. Use  Agile  to….     •  Validate  the  market  in  the  market    Agile  +  Modern  tools  =                Cheap  to  Try  =                Cheap  to  Fail   •  Try:  fail  fast,  fail  cheap   –  Know  when  to  try   –  Know  when  to  stop   •  Keep  it  Simple   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   29  
  • 29. The  Agile  Advantage   •  Agile  Strategy   Live  or  Die   –  Try  lots  of  stuff,  see  what  works   Agile     •  Agile  Porpolio   –  Keep  experiments  flowing   Think  Agile   –  Stop  the  stuff  that  doesn’t  work   •  Agile  OperaAons   –  Keep  it  fast   Agile  Toolkit   –  Keep  it  cheap   &  Methods   –  Keep  quality   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   30  
  • 30. Thank  you!   allan  kelly   So2ware  Strategy  Ltd.   www.so2warestrategy.co.uk   QuesIons?   www.allankelly.net   allan@allankelly.net   Twi)er:  allankellynet   (c)  Allan  Kelly   h)p://www.so2warestrategy.co.uk   31