They say that the most valuable asset of a business is its people. Take a job at any of the top Forbes 500 companies, and you will notice that they have the art of onboarding down to a finely-tuned science. Whether you are a brand new startup or an established company that has been in the corporate world for many years, improving your onboarding process is something that could make a dramatic difference to how your business will perform in the long term.

1. Create An Employee Onboarding Framework:
Impress Your New Hires!
Stan Triepels Gaurav Valani
With: Moderated by:
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2. We believe great businesses are powered by great people. Guided by
decades of experience and innovation, Kronos® offers the industry’s
most powerful suite of tools and services to manage and engage your
entire workforce from pre-hire to retire. And because workforce needs
are constantly changing, Kronos solutions are designed to evolve with
you to help meet the challenges you face every day — regardless of
your industry or where you do business.

3. About the Series
6 Education-packed sessions

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Click on the Questions panel to
interact with the presenters
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr

5. About Stan Triepels
Stan Triepels is the owner of ChiefOnboarding, a software company that provides a fresh new take on how employee
onboarding software should work. Before creating ChiefOnboarding, he has carefully observed the onboarding
process at several companies he has been employed at, only to find significant kinks in their processes that needed
improvement.
About Gaurav Valani
Gaurav Valani is an Entrepreneur, Career Coach and Professional Speaker. Gaurav is also the Founder and President of
CareerSprout. CareerSprout is dedicated to empowering millennials, young professionals and executives to build a
purpose-driven career, through finding work that they care about.
Gaurav is also the Head of Talent at Overstock.com. He is responsible for leading a robust talent acquisition team
tasked to help Overstock.com build and implement strategic global recruiting initiatives which will help them attract,
retain and empower the best talent in the marketplace.
He has been in the Staffing/Recruiting industry for over a decade and is seasoned in developing, implementing, and
executing proven recruiting strategies and processes. Gaurav was the co-founder of TrueBridge LA and helped grow
TrueBridge Resources to $72M in annual sales prior to acquisition.

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What is employee onboarding?
• The 4 Cs:
○ Compliance
○ Clarification
○ Culture
○ Connection
HR Trends for 2018

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Why would we even care?
Good onboarding practices...
• ...improve employee retention.
HR Trends for 2018

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QUESTION: How long does it take before your
new hire gives as much as he/she costs?
• One month
• Three months
• Six months
• Nine months
• One year
HR Trends for 2018

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Why would we even care?
Good onboarding practices...
• ...improve employee retention.
• ...improve productivity.
• ...create brand advocates.
• ...enhance engagement.
HR Trends for 2018

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Employee onboarding phases
• Pre-boarding
• First day
• First week
• First month
• Second month and onwards
HR Trends for 2018

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Pre-boarding
• Prepare them for the first day
○ What should they bring with them?
○ What can they expect from their first day?
○ Who will they meet?
○ Where should they park their car?
○ What’s the dress code?
○ ...
HR Trends for 2018

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Pre-boarding
• Gather information from them
• Remember that your new hire is nervous
• Stand out
○ Text messages
○ Company announcement
○ Colleague introduction videos
HR Trends for 2018

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Pre-boarding (YOU)
• Set up tour
• Get all accounts/paperwork ready
• Know details about your new hire
• Assign buddies to your new hires
HR Trends for 2018

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QUESTION: What type of person would be
the best buddy for your new hire?
• The best performer
• The most popular person
• The one with the most experience
• The person that has been with the company the
longest (regardless of position)
HR Trends for 2018

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Pre-boarding (YOU)
• Set up a tour
• Get all accounts/paperwork ready
• Know details about your new hire
• Assign buddies to your new hires
• Set up appointments
• Introduce new hires to (direct) colleagues
HR Trends for 2018

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First day (what not to do)
• Don’t put them through long information
sessions
• Don’t set expectations and goals
• Don’t have them do work
• Don’t be to hard on them
HR Trends for 2018

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First day (what to do)
• Build trust!
• Remote workers: have them fly in (if possible)
• Morning:
○ Short educational sessions
○ A tour around the building
• Lunch with an executive
HR Trends for 2018

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First day (what to do)
• Afternoon:
○ Meet with manager/supervisor
○ Show workplace
○ Personality check
HR Trends for 2018

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First week
• Set expectations and goals
• Meet with colleagues
• Learn HR systems (holidays, paychecks etc)
• Lunch with their direct colleagues (team)
• Deep dive into some accomplishments and case
studies.
• Games
HR Trends for 2018

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First month
• Training
• Follow up on expectations and goals set in the
first week.
• One or two one-on-one sessions with the direct
manager.
• Put focus on what the new hire wants.
• Work on team building.
HR Trends for 2018

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Second month and onwards
• ‘About’ part on website
• Set goals and deadlines that align with the new
hire’s wishes.
• Survey
HR Trends for 2018

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QUESTION: How often should you
update your onboarding framework?
• After every new hire
• After every 50 new hires
• After every 150 new hires
• Once every 6 months, regardless of the amount
of new hires
HR Trends for 2018

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Keep iterating
• Anonymous, survey or one-on-one?
• Possible survey questions:
○ What would you have liked to know before your first day,
that wasn’t available to you back then?
○ Looking back, was there a time that you felt overwhelmed
with information?
○ What would you like to see changed to feel more
welcome?
HR Trends for 2018

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Measuring the quality
• Retention
• Employee happiness
• Survey output
HR Trends for 2018

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Some facts and tips
• An onboarding framework is never perfect.
• Going above and beyond.
• Remember that they know very little. Be patient.
• Award and engage.
• Make it personal & never stop improving.
HR Trends for 2018

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Don't Miss the Next Session!
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr
Practical Improvements in
Organization Design
Jon Ingham Gaurav Valani
With: Moderated by:
February 13th 2018
11AM PST/ 2PM EST/ 7PM GMT

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Q&A
Gaurav Valani
With: Moderated by:
Owner of ChiefOnboarding
Linkedin page: linkedin.com//in/stantriepels/
Twitter ID: @StanTriepels
Website: www.chiefonboarding.com
Head of Talent, Overstock.com
Linkedin page: linkedin.com/in/gauravvalani
Twitter ID: @GauravValani
Website: www.overstock.com
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr
Stan Triepels

28. 28
Don't Miss the Next Session!
www.recruitingbrief.com/webinar-series/tactical-hr
www.humanresourcestoday.com/webinar-series/tactical-hr
Practical Improvements in
Organization Design
Jon Ingham Gaurav Valani
With: Moderated by:
February 13th 2018
11AM PST/ 2PM EST/ 7PM GMT